Big Panda's GUI makes interacting with the console easy. Correlation Patterns have preview features that allow you to see what your change would do before making it live. Review collected by and hosted on G2.com.

Even though the GUI makes it easy to make changes, the logic that goes into how things like event correlation and tag ordering work becomes an increasingly steep learning curve. Additionally some features are not exposed to customer modification and require a CSM to make changes within the Big Panda system. Review collected by and hosted on G2.com.

It is a good tool for monitoring the creation of incidents. I like the alerts; they are good and will help us with different tools. Review collected by and hosted on G2.com.

Nothing everything is good with BigPanda. I only expect interface improvements. Review collected by and hosted on G2.com.

I like the combination of alerts with AI technology and that it can ingest data from many sources. Signs are handy and work perfectly for event management. Review collected by and hosted on G2.com.

It needs improvement in certain aspects, such as automation and alerts. Review collected by and hosted on G2.com.

I was able to eliminate emails in my own inbox. Review collected by and hosted on G2.com.

The home page could be a little more customizable Review collected by and hosted on G2.com.

I like the cross-team capabilities in regards to managing multiple high impact incidents while keeping everyone in the loop. Review collected by and hosted on G2.com.

Currently we are working with the BP team to better improve the way our alerts are visually organized (not meaning environments). Review collected by and hosted on G2.com.

The alert correlation assists our support teams to be able to quickly and easily identify the root cause, allowing them to reduce the overall time to resolution. Review collected by and hosted on G2.com.

Like all software, it's not devoid of its issues or bugs. Not to say they have more than any other software out there, but they do have the occasional bug that is run into, and can be a temporary frustration while it gets resolved. (In which BigPanda does work to resolve in a timely fashion) Review collected by and hosted on G2.com.

Easy integration with messaging areas, customisable dashboard, good monitoring performance and monitoring capabilities and rich features, but best of all, easy to use. Review collected by and hosted on G2.com.

It would be nice if it could be integrated with many more tools. Review collected by and hosted on G2.com.

The correlation patterns used by BigPanda are fantastic. The SAAS solutions that is provided is the best among the competitors. Review collected by and hosted on G2.com.

The support services are lagging somewhere. it would require many enhancements and quick resolutions are must. Review collected by and hosted on G2.com.

I like the centralised visibility, the automation of incident resolution, that no code is required, and the interface is easy to use. I can see all my data and monitor easily. Review collected by and hosted on G2.com.

For now, only errors and failures are not very frequent,t and I also think it lacks innovation. Review collected by and hosted on G2.com.

Easily find alerting, Updates with new alerts are quick. The short headings are concise and for quick reading of what the incident/alert is for. Review collected by and hosted on G2.com.

So far it's just a learning curve from the outdated alerting with no AI, and having to figure out what each one is. Review collected by and hosted on G2.com.