I like its features and that it creates multiple alerts for similar issues and you can create a large number of tickets and the event manager is great too. Review collected by and hosted on G2.com.

Currently, they do not have any faults, all very well with this great tool. Review collected by and hosted on G2.com.

The UI is very intuitive, and if you're coming from Outlook you'll see things are very familiar Review collected by and hosted on G2.com.

Integration OOTB can be better. Several integrations needed custom work to properly work. Review collected by and hosted on G2.com.

BigPanda streamlined approach in incident and alert management. The ability to integrate multiple platforms into one. This allows anyone to perform tasks more efficiently. Review collected by and hosted on G2.com.

Dynamic alerts, HTML-based alerts, are not supported. Extracting useful information can be complex. Tutorials require medium to expert experience. Tag, Correlation wizards could help a lot in creating tagging alerts and configuring new incident correlation rules. Review collected by and hosted on G2.com.

It has made it easier for our operations team to detect and manage IT incidents before they affect the users experience by it's ability to correlate events and automation capabilities which is powered by AlOps.

They offer great support when needed to solve your queries. Review collected by and hosted on G2.com.

They should consider customization capabilities in order to handle complex situations otherwise their support is great Incase of any questions.

The mobile application version can be disappointing at times hence can not be relied on that much. Review collected by and hosted on G2.com.

It has great analytic functionalities that help our Tech team detect any anomalies in the system by correlation of events.

It is easy to configure and has offers great user experience.Data is presented in a simple logical and clear way for users to understand. Review collected by and hosted on G2.com.

There is almost nothing to dislike as the platform has helped us in a greatly towards attaining our goals except for the minor problem where the mobile application needs some work to better deliver it's intended purpose. Review collected by and hosted on G2.com.

It's a perfect tool that provides management and ease of administration and makes it easy to digest any amount of data and re-audit the incoming data. I also like to get a log of every activity in the system. Review collected by and hosted on G2.com.

The learning curve seemed a bit steep to me because it was difficult to understand some functions. Review collected by and hosted on G2.com.

I like the flexibility and wide range of plugins and it has good integration options with other tools. I like the alert system that alerts us in real-time and works quickly and smoothly. Review collected by and hosted on G2.com.

There is nothing I don't like about BigPanda everything is fine. The only drawback would be the price. Review collected by and hosted on G2.com.

I like this software because it effectively and reliably manages alerts without effort. I like its user interface and that it can send an alert message to the team. Review collected by and hosted on G2.com.

There is nothing that I wouldn't say. I like BigPanda everything is excellent and does not need updates. Review collected by and hosted on G2.com.

Correlates data from all monitoring sources. Helps visualize incident progress and timeline. This streamlines our escalation workflow. Review collected by and hosted on G2.com.

Not enough user customization. Would like to see some cosmetic changes and or custom alert views. Customizeable short cut buttons for snoozing. Customs filters when displaying incidents. Review collected by and hosted on G2.com.

I like the automation function. It helps our business. Review collected by and hosted on G2.com.

The AI learning takes a little bit of a curve to learn. Review collected by and hosted on G2.com.