BigPanda Reviews & Product Details

The automated Integrations are pretty straight forward with a copy tweaks needed based on our security requirements. But fairly simple and easy to implement. Review collected by and hosted on G2.com.

Due to complicated routing processes we couldn't use the out of the box Correlation Patterns and we had to utilize an email parsing for all alerts. Review collected by and hosted on G2.com.

Having all the alerts in a single space and being able to create different work spaces for different teams Review collected by and hosted on G2.com.

Correlation implementation has its limits and reporting is not the best, could be more users intuitive and have better reporting templates examples of what could be the actual capabilities for reporting. Review collected by and hosted on G2.com.

the correlation is incredible, working together with CMDB and others. Review collected by and hosted on G2.com.

management, it’s difficult to find and manage custom tags, I believe it could have greater potential.

Outage management is still primary, but today with cloud tools, making a recurring outage would be awesome. Review collected by and hosted on G2.com.

BigPanda team is very well informed on their capabilities, requirements and LOE for various branches of implementation project. This has helped our teams tremendously in level setting expectations and ensuring timely delivery of this integration for out IT Operations support strategies. Review collected by and hosted on G2.com.

This is more of an enhancement request- it would be great to have a mobile app available for BigPanda. Review collected by and hosted on G2.com.

Its interface turns out to be quite simple and easy to use at all times, the fact that it allows us to manage and organize in a much simpler, easier and more practical way a large number of tasks is something of great help for us, in fact, It has allowed us to maintain a much more organized record about our incidents and problems in a very practical way, another very interesting thing is the fact that it has a very useful option of metrics and reports to make decisions that positively impact our company and to the development team, so that in the event of any failure or error it can be corrected quickly and without any inconvenienceIt has been helpful to organize our time in a much easier way Review collected by and hosted on G2.com.

Very little information is obtained regarding the use of this application online, which greatly affects the entire initial learning process, so I believe that there should be more information on the Internet Review collected by and hosted on G2.com.

The visualization and easy of configurations and ease of use. The SaaS offering is also convenient to get off off the ground Review collected by and hosted on G2.com.

The amount of configurations required to get this running at scale, the lack of actual AIOps to reduce the number of configurations and lack of self-learning capabilities Review collected by and hosted on G2.com.

The UI is clean and easy to use. The tool is scalable and it helps team filter out multiple tickets and focus on the issue . Review collected by and hosted on G2.com.

Not really. The product is widely used at our organization Review collected by and hosted on G2.com.

Service now and incidents are too cooperative each other and fun to work with BigPanda

liked all the option and how easier it is Review collected by and hosted on G2.com.

GUI might have been much better and expecting more of user friendly to work with Review collected by and hosted on G2.com.

Flexibility to adapt to our change requests Review collected by and hosted on G2.com.

Reporting abilities, when trying to analyze data it gets difficult Review collected by and hosted on G2.com.

Bigpanda is very easy and simple to understand. Review collected by and hosted on G2.com.

There is no dislike about the bigpanda here Review collected by and hosted on G2.com.