While I have loved working with the BigMarker platform over the past 4 years, I love working with their team even more. I've never worked with a vendor that is more supportive and proactive in making sure things are running smoothly and jumping in immediately to troubleshoot and solve problems when they do arise. It's pretty rare to have that level of support, and in the live webinar space, it's so nice to have when unexpected questions arise. Review collected by and hosted on G2.com.

I think my only complaint, if you can call it one, is that there are almost TOO many options and settings. If you don't know what you're doing, you want to be careful, or at least spend time learning what things do before you play with them. Review collected by and hosted on G2.com.

We initially chose BigMarker mainly because of its impressive customization options for webinars and virtual events. However, their customer service and support truly stood out as we began using it. Regardless of its significance, their team swiftly provided a clear answer whenever a question popped up. What impressed me further was their openness to feedback. We expressed a need for issuing certificates to our webinar attendees, and they're actively developing that feature. One of the biggest wins for us has been the ability to consolidate services. Previously, we worked with five separate vendors, and now, thanks to BigMarker, it's just one. Overall, BigMarker has exceeded our expectations on multiple fronts! Review collected by and hosted on G2.com.

If I had to point out an area for improvement, it would be the customizability of their landing pages. We previously built pages with HubSpot and found them more flexible in design. However, this is a minor drawback when considering the list of benefits and features that BigMarker brings. The trade-off has been worth it for us, and I'd recommend them to anyone! Review collected by and hosted on G2.com.

Ease of use and implementation makes our internal process and onboarding various partners a breeze. Its impactful features allow us to provide more value to our audience and help our partners shine. Customer support is outstanding. Review collected by and hosted on G2.com.

Honestly, can't think of anything....... Review collected by and hosted on G2.com.

The platform offers a comprehensive set of tools that cater to all aspects of hosting online events. From setting up the event registration pages to managing live interactions with attendees through the chat, polls, and Q&A features, BigMarker covers it all. The smooth screen sharing and presentation capabilities ensured that my content was delivered to the audience without any hitches. The attention to detail in designing these features really shines through.

Another standout feature for me was the analytics dashboard. It provided insightful data on attendee engagement, helping me tailor my content and presentation style to keep the audience engaged and interested. The ease of exporting this data for post-event analysis was a huge plus as well.

Speaking of user-friendliness, I found BigMarker to be quite intuitive. Navigating through the platform, setting up events, and customizing the branding to match my organization's identity was a breeze. This saved me a lot of time and frustration, allowing me to focus more on the content and less on technicalities. Review collected by and hosted on G2.com.

The initial learning curve for some of the more advanced features. While the platform is generally user-friendly, diving into some of the more intricate functionalities required a bit of exploration and experimentation. However, the extensive help documentation and responsive customer support team were always there to assist whenever I encountered any challenges. Review collected by and hosted on G2.com.

We are using BigMarker to implement and host weekly webinars on our website, live as well as on demand. We really enjoy the ease of use and the various options to make a great webinar experience. During the setup we had a lot of great support from the BigMarker customer service team. From there on it was really easy to administrate ourselfs. Review collected by and hosted on G2.com.

There is not much to say. Sometimes the API documentation is a little bit late compared to the chnages, but is then always kept up to date. Review collected by and hosted on G2.com.

BigMarker is a fantastic platform for sharing our message with a large audience! We love it! BigMarker is super flexible and easy to use. It didn't take long to get up and running with it. Support addressed the few questions we had since it was easy to get in touch with them Review collected by and hosted on G2.com.

The biggest issue has been with low bandwidth connections, however, BigMarker has done a great job improving that over time though! Review collected by and hosted on G2.com.

Easily the customer service. From Kristie as our Account Manager to Brian our Project Manager with the aid of Basir & Ryan the customer service is always spot on. Nothing is ever a no they always make it work! Review collected by and hosted on G2.com.

I think the back end of the customized pages could be simpler to navigate but I understand that our event webistes and registration are extremebely bespoke so that is not an easy feat. Review collected by and hosted on G2.com.

I like how easy it is for presenters and how nice it looks for attendees. In addition, EVERY PERSON who I've worked with at BigMarker exceeded all expectations. They were professional and knowledgable. I would certainly recommend this team to anyone! Review collected by and hosted on G2.com.

Nothing! I really like everything about BigMarker! Review collected by and hosted on G2.com.

I´ve been using BigMarker for more than 3 years. The software is wery complete, is an end-to-end webinar marketing solution. Very easy to use and has a great support team. It runs in the cloud, so you don´t need to download and install aditional software to use all the funtions, and the same for attendees. It has a lot of funtions to engage the audience and great analytics & reports. Review collected by and hosted on G2.com.

Some new funtions are out of my Plan... and It would be great to have a 24-7 Webinar room with all the options, not just a live webninar with the classic layout, so I could use it to show my clients other options. Review collected by and hosted on G2.com.

The bespoke service we received from the team -- Basir and Elisabeth. Basir held our hands through every step of the process, kept us on task and on schedule to ensure we have a succesful event. We're a small team and were able to pull off a really nice event. We've used another big name platform and it was night and day. Review collected by and hosted on G2.com.

This isn't a weakness but if you are a team that has a little more technical knowledge, then you will have to slow down and let them guide you to ensure you're doing things correctly. Review collected by and hosted on G2.com.