I really appreciate how responsive the customer support team is, especially with customizing our webinar registration pages. They apply changes quickly and always make the process seamless. Review collected by and hosted on G2.com.

There’s limited flexibility in customizing page templates on our own, which can slow things down when we’re fine-tuning webinar branding. But I understand it understand this limitation is part of the subscription setup. Review collected by and hosted on G2.com.

Excellent webinar tool

Amazing customer service

Detailed platform tools and customization Review collected by and hosted on G2.com.

User interface can be a bit confusing on the admin side Review collected by and hosted on G2.com.

The support is exceptional - you get a response quickly and they help you with your query until it is resolved. We host webinars on a weekly basis so it's a great platform to set webinars up quickly. Review collected by and hosted on G2.com.

I have to admit I preferred the old look of the dashboard with the thumbnails of each webinar next to their titles. And I am hoping that there will be an integration with Freshsales CRM sometime soon. Review collected by and hosted on G2.com.

We switched to BigMarker years ago, and it’s been a game-changer! We have weekly webinars, and initial migration and set up was smooth.

Webinar set up is easy for our team, and we utilize their API functionality to help customize to our needs.

The platform is built for engagement—features like live chat, polling, handouts, and Q&A upvoting make it easy to create interactive experiences.

Attendees consistently praise the interface, and we often get asked what platform we use. We're always proud to say, 'It's BigMarker'

The reporting tools provide deep insights, helping us optimize future webinars. And, we have a dedicated support team who is always easily accessible and responsive, which is a huge plus. Review collected by and hosted on G2.com.

There is nothing I dislike about BigMarker. Would be great to see adoption of AI in the reporting and analytics for aggregated insights across multiple webinars / timeframes. Review collected by and hosted on G2.com.

I like how it's super easy to use for events and for webinars.

It's customizable to how I want it. Review collected by and hosted on G2.com.

Syncing with Saleforce sometimes is a problem. Also, when I send out an email through bigmarker, a lot of my customers don't get the emails so it goes through spam. Review collected by and hosted on G2.com.

We are now entering our third year of working with the same team, and they continue to be fantastic partners. They are extremely well organized, always very responsive, and truly a pleasure to work with. Review collected by and hosted on G2.com.

Over time, we have truly refined our partnership, and I honestly have no downsides to mention. Review collected by and hosted on G2.com.

Having used a number of platforms over the years, I like that Bigmarker is web based and feels easy for all my guests to become acquainted with and log in without issues. It is nuanced, but I like that you can have handouts, making it easier to put important and useful resources in a single place for the audience to reference and use. I also really like the ability to add banners, offers, etc, to enhance the experience for our sponsors. It just feels solid, easy to use, and focused on the webinar experience. Lastly, I really like that their support team is always available to give quick guidance and support when needed. Review collected by and hosted on G2.com.

Dislike is a strong word here, but I would like to see a little more AI / Transcript integration, but there are workarounds to this that are not overly complicated to incorporate. Review collected by and hosted on G2.com.

Makes it easy to host multiple companies for our webinars. provides smooth engagements Review collected by and hosted on G2.com.

there is nothing i disliked about it. was very happy Review collected by and hosted on G2.com.

BigMarker has been with us for years, starting in 2019. It's always been essential to the development of our webinars, of which we've already hosted around 6,600.

It's always functional and effective in resolving issues and providing alternatives so we can fully utilize the platform. Review collected by and hosted on G2.com.

I don't have any major complaints.

On rare occasions, we have difficulty providing service at different times due to time zones.c Review collected by and hosted on G2.com.

The features, they're very useful for the way we use the platform for our webinars. It's very host-friendly and having a dedicated support team that's very responsive and helps us on the get go which adds further into the ease of use. Review collected by and hosted on G2.com.

There are occasional glitches that we can only wish would get avoided coz they tend to happen at the most crucial period - during live. There are also few instances when we encounter issues in the recording of our live webinars. However, the upside to such issues is that there's a team that helps us navigate or provide a workaround. Review collected by and hosted on G2.com.