--- title: BigMarker Reviews meta\_title: 'BigMarker Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 444 reviews by the users' company size, role or industry to find out how BigMarker works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 444 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Event Management url: https://www.g2.com/categories/event-management --- # BigMarker Reviews & Product Details Visit Website BigMarker is the world's most customizable platform for webinars, virtual, and in-person events. We combine cutting-edge video technology with advanced marketing and interactive tools to deliver one-of-a-kind, fully branded event experiences. Thousands of companies worldwide trust BigMarker’s all-in-one platform to create immersive, interactive, and high-impact events. With seamless integrations, APIs, and white-label solutions, we empower organizations to embed interactive video experiences into their marketing, sales, and learning ecosystems. Founded in 2010 and headquartered in Chicago, BigMarker powers events for leading brands and organizations around the globe. Let’s bring your vision to life and build an event experience like no other. * * * Product Website BigMarker Seller [BigMarker](https://www.g2.com/sellers/bigmarker) Discussions [BigMarker Community](https://www.g2.com/products/bigmarker/discuss) Languages Supported German, English, French, Italian, Dutch, Portuguese, Romanian, Russian, Spanish, Chinese (Simplified) Solution Type All-in-One Overview by Justin Brown Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/bigmarker/pricing) ## BigMarker Integrations (30) What do users say about integrations? 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JW Justin W. Mid-Market (51-1000 emp.) 1/4/2021 "Performance Issues overall, but handled well by support." 2/5 What do you like best about BigMarker? The platform had great reporting capabilities, there is promise of a widely useful platform for many needs beyond just webinars. Review collected by and hosted on G2.com. What do you dislike about BigMarker? The overall performance for both attendees and presenters was unsatisfactory beyond 100 attendees. Review collected by and hosted on G2.com. What problems is BigMarker solving and how is that benefiting you? We wanted to find a platform that gave greater flexibility for presenters during our training webinars. The ability to share slides, embed videos, and launch sales promotions was ultimately the deciding factor in going with BigMarker. There were longer term plans for onDemand training webinars, Evergreen sales webinars, and internal onboard webinars as well as a virtual platform for an annual customer conference. Review collected by and hosted on G2.com. Show More Response from Hannah Scherer of BigMarker [Editedit](https://www.g2.com/survey_responses/bigmarker-review-4540335/official_response/edit) Hi Justin, We’re so sorry that your BigMarker experience did not match your expectations. If you could please email us at andy@team.bigmarker.com, we would greatly appreciate your time so that we can investigate your feedback further with our head of customer support to resolve this situation. Thank you, Team BigMarker 1/12/2021 Validated ReviewerSource: Organic ![Verified User in Professional Training & Coaching](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Professional Training & Coaching") AP Verified User in Professional Training & Coaching Small-Business (50 or fewer emp.) 6/18/2020 "Underneath the shiny surface, a lot of issues" 1.5/5 What do you like best about BigMarker? The customization options are plentiful and gives you an abundance of settings for webinars, emails, design, including the ability to put metatags and search graph descriptions for SEO purposes. Review collected by and hosted on G2.com. What do you dislike about BigMarker? First of all, horrendous customer service. Not only does it take a long time to get a response, but once you get a response, your questions are not even addressed. I've received links to multiple help articles that barely scrape the surface of what I want to achieve, but the support staff makes no effort whatsoever to look at what I want to achieve and address it in a conversation. They seem to be scored based on the numbers of email replies, not actually solving any issues. It gets expensive, and fast. As a small company that wants to own the brand experience, to host the software on a custom domain, you would need to be on an enterprise plan. The number of attendees on the entry tier is low. Review collected by and hosted on G2.com. What problems is BigMarker solving and how is that benefiting you? Hosting webinars, with lots of options in terms of staying on-brand design-wise. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 7/1/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Brutally Honest Review of BigMarker" 1.5/5 What do you like best about BigMarker? The ease-of-use and the design of the interface is good. It looks very nice, both in the webinar and in the interface with a few exceptions. Review collected by and hosted on G2.com. What do you dislike about BigMarker? Where do I start... Integration issues that say "they'll be fixed asap", I mean the whole reason you pick a software is so it will talk to your CRM or CMS and we constantly have to manually update it. The software literally sent unwanted emails to our entire database when we created new test webinars, and it wasn't a user error... 3 times! I can't get anyone to pick up the phone and call me. Every time I have an issue I'm asking to send a video or a link and then don't hear back from the same person. It's also probably a week before support gets back. Very poor customer service and lots of bugs. Also if you're trying to livestream - forget about it. The video quality is compressed so hard Review collected by and hosted on G2.com. What problems is BigMarker solving and how is that benefiting you? Trying to solve integration, livestream, widget display, and other issues currently. The benefits are that it works like it should as far as basic functions go. Registration, list recording, reporting and displaying correct info. Forget about it if you want to get fancy with your marketing with this software though. The hard part is there seem to be no others that do all you need. We're tired of paying money for a software and support and getting no real support or quality care. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about BigMarker? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about BigMarker ](https://www.g2.com/products/bigmarker/discussions/new) GU Guest User • Last activity over 2 years ago What is BigMarker used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-bigmarker-used-for) ![HUU HIEP L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HUU HIEP L.") HL HUU HIEP LE • Last activity over 3 years ago Are there any plans to Integrations with webhook 2 Upvotes 3 [ Join the conversation ](https://www.g2.com/discussions/are-there-any-plans-to-integrations-with-webhook) [ View all Discussions ](https://www.g2.com/products/bigmarker/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 9 months ### Average Discount 20% [ View More Pricing Information ](https://www.g2.com/products/bigmarker/pricing) BigMarker Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e4029f90aa02b12ad570377a645f5ed9/zoom-workplace.png "Product Avatar Image") Zoom Workplace 4.5/5(56,556) [ Compare Now ](https://www.g2.com/compare/bigmarker-vs-zoom-workplace) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2afbf8b82c65f25094c976465e49a2f4/livestorm.png "Product Avatar Image") Livestorm 4.4/5(1,730) [ Compare Now ](https://www.g2.com/compare/bigmarker-vs-livestorm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f4680cccd25c460c1ff4ab5deb76547e/on24.png "Product Avatar Image") ON24 4.3/5(1,221) [ Compare Now ](https://www.g2.com/compare/bigmarker-vs-on24) ##### ##### BigMarker Features Post-Event Tools Reporting/Analytics Attendee Reports Host Tools Customizable Branding Role-based Access Recording Attendee Tools Registration Attendee Live Chat Polls and Surveys Integrations Social Media Integration Third-Party Integrations [ View More Features ](https://www.g2.com/products/bigmarker/features) ## Top-Rated Alternatives [ ![RingCentral Events](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RingCentral Events") RingCentral Events 4.5/5(963) ](https://www.g2.com/products/ringcentral-events/reviews) [ ![Zoom Events and Webinars](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zoom Events and Webinars") Zoom Events and Webinars 4.5/5(413) ](https://www.g2.com/products/zoom-events-and-webinars/reviews) [ ![GoTo Webinar](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "GoTo Webinar") GoTo Webinar 4.2/5(804) ](https://www.g2.com/products/goto-webinar/reviews) [ View All Alternatives ](https://www.g2.com/products/bigmarker/competitors/alternatives) ##### Categories on G2 [Video Conferencing](https://www.g2.com/categories/video-conferencing)[Lead Retrieval](https://www.g2.com/categories/lead-retrieval)[Event Registration & Ticketing](https://www.g2.com/categories/event-registration-ticketing) [Video Conferencing](https://www.g2.com/categories/video-conferencing)[Lead Retrieval](https://www.g2.com/categories/lead-retrieval)[Event Registration & Ticketing](https://www.g2.com/categories/event-registration-ticketing)[Event Marketing](https://www.g2.com/categories/event-marketing)[Virtual Event Platforms](https://www.g2.com/categories/virtual-event-platforms)[Webinar](https://www.g2.com/categories/webinar)[Event Management Platforms](https://www.g2.com/categories/event-management-platforms)[Mobile Event Apps](https://www.g2.com/categories/mobile-event-apps)[Event Networking and Matchmaking](https://www.g2.com/categories/event-networking-and-matchmaking)[Live Stream](https://www.g2.com/categories/live-stream-software)[Online Community Management](https://www.g2.com/categories/online-community-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What platform provides detailed analytics on work efficiency?](https://www.g2.com/discussions/what-platform-provides-detailed-analytics-on-work-efficiency)[Is a dedicated digital advertising intelligence platform worth it for a mid-market marketing team?](https://www.g2.com/discussions/is-a-dedicated-digital-advertising-intelligence-platform-worth-it-for-a-mid-market-marketing-team%20)[Best bug tracking software with detailed analytics](https://www.g2.com/discussions/best-bug-tracking-software-with-detailed-analytics) [Which account-based platform has the best integrations](https://www.g2.com/discussions/which-account-based-orchestration-platforms-offer-the-best-integrations)[What is the cheapest legitimate file recovery software that still has good success rates for recovering deleted files without paying for a tool that does nothing?](https://www.g2.com/discussions/what-is-the-cheapest-legitimate-file-recovery-software-that-still-has-good-success-rates-for-recovering-deleted-files-without-paying-for-a-tool-that-does-nothing)[Pros and Cons Details](https://www.g2.com/products/bigmarker/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)