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BigMailer.io Reviews & Product Details

Verified User in Entertainment
UE
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about BigMailer.io?

We used mailchimp for 8 years and it got so expensive and the customer support went to hell when intuit aquired them. We looked for another solution and found bigmailer. The customer service there is outstanding, like a real business should be run. Not only switching saved us a lot of $$ but being able to get a human being in a very short period of time really makes a difference. Mailchimp keeps coming up with more and more add ons, but if all you want to do is send out emails, then they are awesome. Review collected by and hosted on G2.com.

What do you dislike about BigMailer.io?

Nothing. The whole team there is amazing and it just works. Review collected by and hosted on G2.com.

What problems is BigMailer.io solving and how is that benefiting you?

Customer service and simple to use. Review collected by and hosted on G2.com.

BigMailer.io Overview

What is BigMailer.io?

Affordable Email Marketing Platform - Bulk + Drip + Transactional - Free up to 1,000 Contacts BigMailer supports all major email campaign types - bulk, automation, drip, auto-responders, rss to email, and transactional - and allows high volume senders consolidate all their email activities on a single platform. Built-in brand management allows for optimized workflows for agencies, large teams, multi-product businesses, and makers with multiple projects. Invite unlimited users or clients with appropriate permission level and change access anytime. White label option available on agency and enterprise plans. Bounces, unsubscribes, and complaints are handled automatically. Self-service option to export or delete lists anytime without reaching out to support. Flexible options for email template management - build beautiful mobile optimized templates with our drag-n-drop editor, or use our classic editor to manage your existing branded templates and edit as rich text or code. Host unlimited images for use in your templates. Share selected templates between brands. All accounts start on free tier, no CC required.

BigMailer.io Details
Languages Supported
English
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Product Description

BigMailer is an Email Marketing Platform for Agencies and Developers


Seller Details
Year Founded
2016
HQ Location
New York, NY
Twitter
@bigmailer
686 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®

Lilia T.
LT
Overview Provided by:
Founder at BigMailer.io

Recent BigMailer.io Reviews

D.J. P.
DP
D.J. P.Small-Business (50 or fewer emp.)
5.0 out of 5
"Amazing 3rd party bulk emailer!"
Amazing 3rd party bulk emailer - guys, I've used at least 10 other services, and BigMailer has, hands-down, the BEST support I've ever experienced ...
Lauren B.
LB
Lauren B.Small-Business (50 or fewer emp.)
5.0 out of 5
"Best platform by far"
This is by far the best email platform. They are at a low price but deliverability is great and support is great.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Awesome email service"
We used mailchimp for 8 years and it got so expensive and the customer support went to hell when intuit aquired them. We looked for another solutio...
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BigMailer.io Media

BigMailer.io Demo - Main Dashboard - Brands List
Manage all your brands (products or websites) from your main dashboard.
BigMailer.io Demo - Campaign Manager
Filter your campaigns by type (bulk, auto, transactional) or status (draft, complete) and organize into custom folders.
BigMailer.io Demo - Brand Lists View
Manage unlimited lists for a brand. Self-service options to export or delete a list. Import or setup a form to send data to a list.
BigMailer.io Demo - Drag-and-Drop Template Editor
Advanced drag-and-drop email template editor. Create beautiful mobile optimized emails in minutes.
BigMailer.io Demo - Templates Library
Mobile optimized templates for every purpose - transactional, seasonal, by industry, etc.
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Have you used BigMailer.io before?
Yes

20 out of 21 Total Reviews for BigMailer.io

5.0 out of 5
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BigMailer.io Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BigMailer.ioQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Alan D.
AD
Founder / Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BigMailer.io?

BigMailer is one of the most inexpensive, reliable email Blast services I have ever used—it outshines all of the competitors in terms of service, functionality, support, and, most importantly, price.

Support answers quickly and doesn't quit; they continue to follow up even when I think the issue is closed!

Don't Settle for Average. Choose Bigmailer Review collected by and hosted on G2.com.

What do you dislike about BigMailer.io?

requires some technical knowledge to confirgure AWS Simple Mail to utilize but by doing so, you save money Review collected by and hosted on G2.com.

What problems is BigMailer.io solving and how is that benefiting you?

Sending a weekly eMail Blast at a fraction of the cost of other services Review collected by and hosted on G2.com.

Lauren B.
LB
ceo
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about BigMailer.io?

This is by far the best email platform. They are at a low price but deliverability is great and support is great. Review collected by and hosted on G2.com.

What do you dislike about BigMailer.io?

nothing. I love this product. It is so much better than any other service. Review collected by and hosted on G2.com.

What problems is BigMailer.io solving and how is that benefiting you?

Communicating with my users Review collected by and hosted on G2.com.

Vishvangi P.
VP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about BigMailer.io?

1. This software has a user-friendly interface which makes it easy for marketers to track, manage and create email campaigns.

2. It is a very good e-mail marketing platform.

3. It provides Analytics and Reporting of campaigns.

4. Customer support is reliable.

5. It allows to customize of email templates.

6. Helps to increase customers through E-mail marketing.

7. It's affordable. Review collected by and hosted on G2.com.

What do you dislike about BigMailer.io?

1. It's a new Software so people might not look into it so marketing is required to increase more users.

2. Might add some more templats.

No Cons I can see to this software. Review collected by and hosted on G2.com.

What problems is BigMailer.io solving and how is that benefiting you?

It is helping the customer to market their products/services to the world via E-mail which is enabling them to grow more and more. BigMailer.io is also giving a free trial which helps the customer to use it for sometime and know how is the software and helps them to go for it or not. Review collected by and hosted on G2.com.

Ash M.
AM
Online teacher
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about BigMailer.io?

I tried a lot of other mailing programs and I feel like this one is just by far the simplest but also gives a lot of options. In addition their customer service is really beyond any of the others. Review collected by and hosted on G2.com.

What do you dislike about BigMailer.io?

So far there is nothing that I just like about them. Before I didn't have split testing but they have already added this in so at this time with me it's all of my needs + more Review collected by and hosted on G2.com.

What problems is BigMailer.io solving and how is that benefiting you?

The main thing is that it helps us run drip campaigns,once users sign up and subrscribe to our list, they can get added to list and receive informative emails. In adidition,we do use them for transactional emails as well. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BigMailer.io?

I have been using BigMailer for over a year now. The platform is reliable, robust and easy to use. The level of customer support is fantastic. I am able to completely customise the campaigns based on brand and specific campaign, each with its own trigger based on members being added to different lists. Review collected by and hosted on G2.com.

What do you dislike about BigMailer.io?

They could offer a landing page builder for forms. Their existing forms builder is very basic and could offer more features. Other than that the platform is terrific! Review collected by and hosted on G2.com.

What problems is BigMailer.io solving and how is that benefiting you?

We use BigMailer for all of our marketing as well as our onboarding of users. Their automation feature is fantastic because we can set up specific onboarding campaigns based on the stage and type of product we're offering. Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BigMailer.io?

Very easy to set up and start running campaigns. Very cost-effective solution compared to other more popular options. Requires some knowledge of Amazon SES to configure but not dramatic if you have tech stuff. Review collected by and hosted on G2.com.

What do you dislike about BigMailer.io?

It would help to have the option to import products and have the ability to select them on the fly when creating an email campaign from the template. In other words, to have a template that can just have a design/styling while a content manager can select products and add them to the template for each campaign. Review collected by and hosted on G2.com.

What problems is BigMailer.io solving and how is that benefiting you?

First we were able to significantly reduce our monthly marketing costs comparing to other tool we used. A very positive experience managing our email marketing. Review collected by and hosted on G2.com.

D.J. P.
DP
CMO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about BigMailer.io?

Amazing 3rd party bulk emailer - guys, I've used at least 10 other services, and BigMailer has, hands-down, the BEST support I've ever experienced from an emailing service. Incredible. They'll get your deliverability and engagement up! Highest possible recommendation! Review collected by and hosted on G2.com.

What do you dislike about BigMailer.io?

nothing so far - they could use more templates, but that's about it! Review collected by and hosted on G2.com.

What problems is BigMailer.io solving and how is that benefiting you?

deliverability and engagement - we're averaging over 35% open rates now. Incredible! Review collected by and hosted on G2.com.

JR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about BigMailer.io?

Setting up BigMailer was easy. Their instructions for setting up Amazon SES are clear and easy to follow, unlike some other email services I tried. The pricing structure is extremely reasonable making this a fantastic transition for us from Mailchimp. eMails that would have cost us hundreds of dollars are FAR more economical using BigMailer. Any issues I experienced were quickly resolved by their support personnel via chat. I was able to get up and running relatively quickly and get my first campaign set-up fast. Using the mail builder is pretty easy, even for the graphically challenged. I got my template set up and ready go to with my branding in place and my messaging optimized. Since we hadn't sent an email blast to our entire audience in quite some time, I had an issue with bounces which BigMailer immediately caught and paused my campaign! I was then able to clean up my list and finish the campaign without incurring any issues with Amazon SES due to high bounce rates. I didn't even know that something was broken yet BigMailer helped me fix it! We couldn't be more pleased and we'll continue to use BigMailer for the foreseeable future. Review collected by and hosted on G2.com.

What do you dislike about BigMailer.io?

The only problem I experienced was trying to get a test email sent of the "Text Only" version of my broadcast, but I was able to verify via chat that everything would be fine. Review collected by and hosted on G2.com.

What problems is BigMailer.io solving and how is that benefiting you?

BigMailer has allowed us to grow our list beyond what would have cost us quite a bit of money with other mail systems so we've been able to realize some savings while still being able to broadcast to our entire list. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about BigMailer.io?

The customer service and UX/UI are terrific. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about BigMailer.io?

The set up process was quite complicated for someone with no experience which is why the great customer service was so helpful. They guided me through everything. Review collected by and hosted on G2.com.

What problems is BigMailer.io solving and how is that benefiting you?

Customer onboarding. Review collected by and hosted on G2.com.

Tom  F.
TF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BigMailer.io?

The support and assistance in using the system is fantastic. The Bigmailer team makes sure its customers know how to maximize the utility of the system. Review collected by and hosted on G2.com.

What do you dislike about BigMailer.io?

We and our marketing partners have used the system for a long time now and have found the BigMailer team has addressed all of our concerns over the years and now we are completely satisfied with the solution and coming features on the roadmap Review collected by and hosted on G2.com.

Recommendations to others considering BigMailer.io:

Try BigMailer before making a decision on digital / email marketing. Our marketing partners and our internal team have tried everything and have found BigMailer to the best platform in the space and most importantly they have the support team and expertise to get you where you are trying go. Review collected by and hosted on G2.com.

What problems is BigMailer.io solving and how is that benefiting you?

Mailing to hundreds of thousands of clients and prospects is no easy task - we and our partners have tried many approaches and many vendors. Bigmailer has simplified the process from on boarding to delivery and tracking results in such a way that our marketing partners always know whats working and whats not. Unlike many other vendors, BigMailer truly listens and provides instant feedback on our approach while supplying the tools necessary for our marketing partners and teams to make the changes and adjustments necessary squeeze the most benefit out of every dollar spent Review collected by and hosted on G2.com.