--- title: Bigleaf Networks Reviews meta_title: 'Bigleaf Networks Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 81 reviews by the users' company size, role or industry to find out how Bigleaf Networks works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 81 scale: '5' date_modified: '2026-07-12' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Bigleaf Networks Reviews **Vendor:** Bigleaf Networks **Category:** [SD-WAN Solutions](https://www.g2.com/categories/sd-wan) **Average Rating:** 4.8/5.0 **Total Reviews:** 81 ## About Bigleaf Networks Bigleaf is a hybrid WAN internet connectivity solution designed to help organizations optimize their network performance and maintain reliable internet access. This innovative platform simplifies the complexities often associated with internet connectivity, offering a suite of services that include network optimization and 5G wireless solutions. Tailored specifically for IT professionals and their organizations, Bigleaf empowers users to conduct business online with confidence, ensuring that connectivity issues do not hinder productivity. Targeted primarily at IT departments and organizations that rely heavily on internet-based applications, Bigleaf effectively addresses common challenges such as circuit degradation and outages. Its seamless integration with existing firewalls, Internet Service Providers (ISPs), and various applications allows for a straightforward installation process. Users can quickly benefit from its capabilities without extensive downtime. Once implemented, Bigleaf operates autonomously, continuously monitoring and optimizing network performance, which alleviates the need for constant oversight from IT staff. Key features of Bigleaf include its advanced traffic management techniques, which prioritize critical applications to preserve performance even during adverse conditions, such as internet circuit failures. This ensures that essential business functions remain operational, providing peace of mind to organizations that depend on uninterrupted connectivity. Additionally, Bigleaf's user-friendly design allows for deployment with minimal disruption to daily operations, making it an attractive option for businesses looking to enhance their network infrastructure without significant investment in new hardware. The benefits of using Bigleaf extend beyond just maintaining internet access. By optimizing network performance, organizations can enhance user productivity and improve the overall experience for both employees and customers. The service footprint spans North America, positioning Bigleaf to support a diverse range of businesses, from small enterprises to larger corporations. Its commitment to providing reliable and efficient internet connectivity solutions makes Bigleaf a valuable partner for organizations navigating the complexities of modern digital business environments. By leveraging existing infrastructure while enhancing connectivity, Bigleaf stands out as a comprehensive solution for today's connectivity challenges. ## Bigleaf Networks Reviews ### 1. Long Time User and Fan of Bigleaf Networks **Rating:** 5.0/5.0 stars **Reviewed by:** Chris L. | EVP, CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2023 **What do you like best about Bigleaf Networks?** The solution is as hands-free as you could wish for. Once you get your firewall(s) set up to use this service, it just works. There is not any tweaking or upgrades or anything else you need to do. **What do you dislike about Bigleaf Networks?** Technical people see this as an expensive way of implementing SD-WAN when they can do it themselves. There is more to this than just what you can do with your firewalls. **What problems is Bigleaf Networks solving and how is that benefiting you?** When you have more than one link, especially links that differ in bandwidth, QoS, latency, etc., allowing BigLeaf to do the heavy lifting of deciding which traffic travels across which connection and when. Also, you have tye benefit of automatic failover. **Official Response from Jamie Swartz:** > Hi Chris! We are humbled by your 5-star review on G2 and are grateful for your support. Our team works tirelessly to make the best product possible, and we are thrilled to see that it is making a difference for you. Do you have any suggestions for improving our offering so you can make the most out of it? Please share them with us at stories@bigleaf.net. We look forward to your feedback. Thanks for being such a great advocate for Bigleaf! ### 2. SD-WAN with great performance and details **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Bigleaf Networks?** The system works well, and their dashboard is easy to read and updates frequently. In addition, when I've needed assistance, both the sales and technical support have been very responsive. **What do you dislike about Bigleaf Networks?** I have not experienced a single thing to NOT like. **What problems is Bigleaf Networks solving and how is that benefiting you?** The Bigleaf SD-WAN gives me current and historical performance data. **Official Response from Tabby Worthington:** > Thanks for sharing your experience with Bigleaf Networks! We're thrilled to hear that our dashboard and solutions are meeting your needs and that you found our support teams to be responsive. Your positive feedback truly encourages our team. If you'd like to share more thoughts or have questions, please connect with us at stories@bigleaf.net. ### 3. Very reliable and professional service. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Bigleaf Networks?** Service is hassle free and fast. Product is inexpensive. **What do you dislike about Bigleaf Networks?** Big Leaf generally provides a quality product. There is nothing yet to dislike **What problems is Bigleaf Networks solving and how is that benefiting you?** 95% of the job duties depend on internet, and depends on a reliable connection. Big Leaf provides that service. **Official Response from Tabby Worthington:** > Thank you for highlighting Bigleaf Networks' reliability and professionalism! We're thrilled our service has been fast and hassle-free for you, and it's great to hear you find value in our cost-effective solutions. Your reliance on a stable internet connection for job duties is paramount, and we're proud to be your chosen provider. For any further feedback or questions, don't hesitate to touch base at stories@bigleaf.net. ### 4. The Bigleaf Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Mike K. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2023 **What do you like best about Bigleaf Networks?** We can run the Bigleaf appliance in multiple modes to suit the customer. We can monitor circuit performance and get notifications about any circuit issues that arise. **What do you dislike about Bigleaf Networks?** Not a dislike, but Bigleaf is not the right fit for every company or application. In order to grow our relationship with Bigleaf we need our channel manager to visit our office a minimum of once a year. **What problems is Bigleaf Networks solving and how is that benefiting you?** Load balancing circuits and optimizing voice quality on our network and our customers. Our customers are not experiencing down time or loss of revenue because of network issues. **Official Response from Jamie Swartz:** > Hi Mike, It warms our hearts to hear such fantastic feedback! Thank you for taking the time to share your experience with us. We strive to provide the best possible experience so you can be successful. Growing a solid relationship with our customers is what we want too. I will pass along the feedback to our channel managers that you would like more face time. You've made our day immensely better by sharing your experience. Thank you! ### 5. Review of Bigleaf **Rating:** 4.5/5.0 stars **Reviewed by:** Jack Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2023 **What do you like best about Bigleaf Networks?** Very predictable experience. Great support both pre and post sale, **What do you dislike about Bigleaf Networks?** Familiarity with the product from and end user perspective **What problems is Bigleaf Networks solving and how is that benefiting you?** Bigleaf value prop is great for business who lay already have firewalls in place or want a more user managable device **Official Response from Jamie Swartz:** > We're glad you're happy with Bigleaf Networks, Jack! We strive to provide the best possible experience so you can be successful. We want to ensure you have all the information you need from an end-user perspective, so I will reach out to your territory account manager and share your feedback. Thanks again for sharing your experience with us! P.S. If you ever need help, please don't hesitate to reach out; we're always here. ### 6. Easy SD_WAN for redundant Internet **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Bigleaf Networks?** Easy to set up and deploy. Gives detailed data about status of ISP connections. **What do you dislike about Bigleaf Networks?** Ordering process is not automated, requires filling out a Word document and submitting via email. **What problems is Bigleaf Networks solving and how is that benefiting you?** Providing Internet redundancy. **Official Response from Tabby Worthington:** > Thanks for the 5-star review! We're glad you found Bigleaf Networks' SD-WAN solution easy to set up for redundant internet. We value your feedback on our ordering process and aim for automation and streamlined experiences. Your insights have been shared with our development team. For further discussions, please contact us at stories@bigleaf.net. We truly appreciate your feedback! ### 7. Great service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2022 **What do you like best about Bigleaf Networks?** The setup is very simple. You answer the provisioning questions and they configure the router before shipping. Once it arrives on-site you just plug it in and it works. Instant load balanced internet connections. The option for an external IP from Bigleaf is what seals the deal. Hosting a service using the external Bigleaf IP means you can swap internet connections in and out at will without affecting your hosted service. The support is top notch. I don't think I've ever called in and waited more than a minute to speak to a person. **What do you dislike about Bigleaf Networks?** Bandwidth caps. The branch routers are licensed by bandwidth meaning you can't use all the bandwidth from your ISP unless you match the plan speeds. The notifications can also be annoying if a connection is intermittent. **What problems is Bigleaf Networks solving and how is that benefiting you?** Load balancing ISPs and using the external Bigleaf IP address solves our issues of redundancy and reliability of internet connectivity. We can host services on prem without worrying about tying them to a specific internet connection. **Official Response from Jamie Swartz:** > Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you’re enjoying Bigleaf. Do you have any recommendations for us to improve your experience regarding bandwidth caps and notifications? Please share your suggestions at stories@bigleaf.net P.S. If you ever need help, please don't hesitate to reach out; we're always here. ### 8. Happy Client for years **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer O. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Bigleaf Networks?** The service is excellent. No issues that are ongoing or frequent. Whenever I have had to call - the service was prompt and efficient. **What do you dislike about Bigleaf Networks?** Good Question. I do not have any dislikes at this time. **What problems is Bigleaf Networks solving and how is that benefiting you?** No problems at the moment. We use Colorado Hi-Tech Solutions for IT support and they reach out on our behalf if those issues arise. I cannot recall the last know issue or when. Its great. **Official Response from Jamie Swartz:** > Hi Jennifer, Thank you so much for your positive feedback! We're glad to have you as our customer and that Bigleaf is meeting your business needs. It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience. Thanks for taking the time to write this review; it means a lot to us. Cheers! ### 9. CIO **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin R. | cio, Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2022 **What do you like best about Bigleaf Networks?** The service has been outstanding. We haven't had an outage in 3 1/2 years. We have implemented a corporate-wide VOIP, and with the SDWAN configuration, it was a seamless integration . The support has been great, but we haven't had to use them very much. **What do you dislike about Bigleaf Networks?** The only issue that I have experienced was the bandwidth cap's . I would recommend Bigleaf to anybody that is looking at an SDWAN solution. Great company that supports the solution they provide. **What problems is Bigleaf Networks solving and how is that benefiting you?** Bigleaf solved the issues we had with another provider of being unstable, and when running a corporate VoIP system, it started to impact the business and end-user experince . **Official Response from Tabby Worthington:** > Thank you for sharing your positive experience, Kevin. It is great to hear that Bigleaf Networks has provided outstanding service for your company, with no outages in over 3 1/2 years. We're thrilled that our SD-WAN configuration is seamlessly integrated with your corporate-wide VOIP system. We appreciate your feedback on our support, even though you haven't needed to utilize it extensively. Also, thank you for your comment on bandwidth caps. We're continuously improving our services and would be interested in hearing more about the issues you’ve been having. If you have any further questions or would like to continue the conversation, please don't hesitate to reach out to us at stories@bigleaf.net. We are here to assist you. Thank you for choosing Bigleaf Networks! ### 10. Rock solid **Rating:** 5.0/5.0 stars **Reviewed by:** Brian C. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2022 **What do you like best about Bigleaf Networks?** We've never experienced an outage caused by Bigleaf's service or hardware. It has saved us multiple times from outages affecting one of our circuits. Bigleaf keeps our business running. **What do you dislike about Bigleaf Networks?** Cost is a factor with this service. We are also limited by our service level on the speed our circuits can be (without upgrading to a higher tier of service from Bigleaf). We get everything we pay for, however. **What problems is Bigleaf Networks solving and how is that benefiting you?** Bigleaf protects us from outages at our ISPs. It allows us to use fast consumer-grade connections which ultimately saves us money on our internet bills. Bigleaf also routes our traffic intelligently, which keeps out SIP phones sounding great. **Official Response from Jamie Swartz:** > Hi Brian, We are humbled by your 5-star review on G2 and are grateful for your support. Our team works tirelessly to make the best product possible, and we are thrilled to see that it is making a difference for you. We recently made changes to our pricing. Your channel manager is happy to review with you to ensure you have the best plan possible for your needs. Do you have any suggestions for improving our offering so you can make the most out of it? Please share them with us at stories@bigleaf.net. We look forward to your feedback. Thanks for being such a great advocate for Bigleaf! ### 11. It just works… **Rating:** 5.0/5.0 stars **Reviewed by:** Frank M. | Field Services Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2022 **What do you like best about Bigleaf Networks?** To start, installing a Bigleaf is simple, anyone can do it. And if you do have issues or questions Bigleaf has the best Support group I've ever spoken to. I wish every time I called a tech support number they were as good as Bigleaf. The best part is, it just works. Our customers never had to worry about losing connectivity and if there ever was an issue Bigleaf gave us the insight to be proactive in responding to our customers needs. **What do you dislike about Bigleaf Networks?** Probably the biggest complaint from customers where we installed Bigleaf was the number of alert emails that can be received. Most of the time a quick phone call or email to tweak the notification settings fixed this. **What problems is Bigleaf Networks solving and how is that benefiting you?** You never have to worry about your business losing connectivity or being offline. Worried about going to a cloud based phone provider, make sure you have a Bigleaf beforehand. **Official Response from Jamie Swartz:** > Hi Frank, Thank you for the feedback and for your glowing review on G2. We are elated to hear that you are satisfied with our product and appreciate your trust in us. We are always making improvements, and I will pass your alert dislikes along to the product team. P.S. If you ever need help, please don't hesitate to reach out; we're always here. ### 12. Fantastic product **Rating:** 5.0/5.0 stars **Reviewed by:** Rene P. | Ops, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Bigleaf Networks?** Simple, reliable and secure. The product works very well. The Big Leaf team is responsible and timely. The service continues to outperform other options on the market. **What do you dislike about Bigleaf Networks?** Nothing, it's great. The product works very well. The Big Leaf team is responsible and timely. The service continues to outperform other options on the market. **What problems is Bigleaf Networks solving and how is that benefiting you?** The problems is Bigleaf Networks solving include security and scalability. It's benefiting us by providing a solution that few other providers can, a fantastic product. **Official Response from Jamie Swartz:** > Thank you for your kind words, Rene! We're glad you're happy with Bigleaf Networks and that it's been helpful for your business. We strive to provide the best possible experience so you can be successful. Do you have any suggestions for improving our offering so you can make the most out of it? Please share them with us at stories@bigleaf.net. We look forward to your feedback. Thanks for being such a great advocate for Bigleaf! P.S. If you ever need help, please don't hesitate to reach out; we're always here. ### 13. Easy to Deploy SD-WAN **Rating:** 5.0/5.0 stars **Reviewed by:** Robert P. | VP of Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about Bigleaf Networks?** Bigleaf is one of our go-to SDWAN go-providers. We have deployed Bigleaf for dozens of clients. Once they go in, they never come out. They are great for Same IP Address failover and application priortization. When you have already invested in best of breed firewall and want to do true SDWAN, Bigleaf is the answer. **What do you dislike about Bigleaf Networks?** The lack of security features, but that is also what we like the most about SDWAN from Biglleaf. Their channel sales team is also comprised of rockstars which make doing business with them great. **What problems is Bigleaf Networks solving and how is that benefiting you?** Application prioritization, and same IP Address failover. Our client dont have to worry about going down with internet outages. We have been selling them since 2018 and love it **Official Response from Jamie Swartz:** > Hi Robert, Thank you for your kind words and awesome 5-star G2 review! We're glad you're happy with Bigleaf Networks and that it's been helpful for your business. We strive to provide the best possible experience so you can be successful. Do you have any suggestions for improving our offering so you can make the most out of it? Please share them with us at stories@bigleaf.net. We look forward to your feedback. Thanks for being such a great advocate for Bigleaf! P.S. If you ever need help, please don't hesitate to reach out; we're always here. ### 14. Great Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Laina R. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2022 **What do you like best about Bigleaf Networks?** being a medical facility security is top priority, I like the email notifications and alerts on risks regarding our data. Customer service is always helpful, quick and friendly. **What do you dislike about Bigleaf Networks?** Some times not all the alerts make sense, wish I knew where they were coming from **What problems is Bigleaf Networks solving and how is that benefiting you?** The added bandwith has help us with speed, and has helped with keeping patients records secure **Official Response from Tabby Worthington:** > Laina, thanks for the stellar review! We're pleased that our email notifications and alerts have benefited your medical facility. It's great to hear that our customer service has been prompt and friendly. Your feedback on our alerts is valuable, and we are interested in better understanding your experience. For further conversation, please reach out to us at stories@bigleaf.net. Thank you for choosing Bigleaf Networks! ### 15. SD WAN turn up **Rating:** 4.0/5.0 stars **Reviewed by:** Matthew F. | Associate Director of Infrastructure, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2023 **What do you like best about Bigleaf Networks?** BigLeaf provides lower administration on WAN traffic at the local FW level. TJ my technician was extremely helpful and friendly. Would highly recommend him. **What do you dislike about Bigleaf Networks?** The device was not configured completely for plug and play. I had to change the enabled ports on the config to bring it up. **What problems is Bigleaf Networks solving and how is that benefiting you?** I was not here for the decision and do not fully see the business problems which caused this purchase but will be responsible for reviewing them this year. **Official Response from Tabby Worthington:** > Matthew, thank you for sharing your thoughts on our solutions. We're delighted that Bigleaf has provided some value for you. It's great to hear about your positive experience with TJ, your technician. As you personally evaluate Bigleaf, please don't hesitate to reach out to your Bigleaf territory manager with any questions. Territory Channel Map: https://www.bigleaf.net/territory-managers-map/ We're here to support you. Thanks for choosing Bigleaf Networks! ### 16. Fantastic SD-WAN Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Tristen D. | Technology Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2022 **What do you like best about Bigleaf Networks?** The reporting from Bigleaft is incredible and provides extremely valuable data for our clients. We have seen amazing results with this product and love the partnership with Bigleaf. **What do you dislike about Bigleaf Networks?** Since we have started implementing Bigleaft for our clients, I haven't had any issues with them. I know Bigleaf is working on a SOC 2 compliance certification, which is my only complaint. **What problems is Bigleaf Networks solving and how is that benefiting you?** With Bigleaf's SD-WAN solution, we have seen many of our clients having better performance out of their internet and increased productivity. In regards to downtime, this also helps out protect our clients by ensuring they are up 99.9% of the time. **Official Response from Tabby Worthington:** > Tristen, thanks for the exceptional five-star review! We're thrilled you find Bigleaf Networks to be a fantastic SD-WAN solution and that our reporting provides vital insights for your clients. I’ve relayed your feedback about SOC 2 to the development team to reiterate its value to businesses like yours. Our mission is to optimize internet performance, boost productivity, and ensure a near-constant uptime of 99.9%, so your clients operate efficiently. Thanks for trusting Bigleaf Networks. Please continue to provide your thoughts on how we can continue to serve you so you can continue to serve your clients. Please feel free to send your ideas to stories@bigleaf.net. We are here to help! ### 17. Bigleaf provided reliable internet when no other solution could **Rating:** 5.0/5.0 stars **Reviewed by:** Richard P. | Licensed Real Estate Professional, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about Bigleaf Networks?** Bigleaf is a tremendously valuable tool in our kit when we want to provide reliable internet and keep costs down for our clients. **What do you dislike about Bigleaf Networks?** Long term contracts and shipping/setup fees. **What problems is Bigleaf Networks solving and how is that benefiting you?** It allows us to provide circuits with better reliability and redundancy than traditional dedicated circuits at a fraction of the cost of a dedicated circuit. **Official Response from Jamie Swartz:** > Hi Richard, Thank you so much for taking the time to leave us a 5-star review on G2. We appreciate your support and are glad our product meets your needs. We just made some recent pricing updates and would be more than happy to review to ensure we are giving you the best service possible. Don't hesitate to reach out. ### 18. Ensures uptime for our team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2022 **What do you like best about Bigleaf Networks?** Having redundant connections via our 2 Bigleaf installations ensures 100% uptime for our team and a more reliable mode of entry for our remote IT support vendor. **What do you dislike about Bigleaf Networks?** Installation fees and monthly costs are steep, but the product is top-notch, and the included hardware is plug-and-play. Some alarm fatigue when connections get choppy. **What problems is Bigleaf Networks solving and how is that benefiting you?** The potential of a fiber cut or bad weather impacting connection quality is eliminated with the Bigleaf. We can trust that on-site and remote staff will maintain access. **Official Response from Jamie Swartz:** > Thank you for your glowing review on G2. We are elated to hear that you are satisfied with our product and appreciate your trust in us. We've recently made some changes to our pricing. We are here to help if you would like to review and discuss all your options. ### 19. Happy Customer **Rating:** 5.0/5.0 stars **Reviewed by:** Don S. | IT Managers, Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2022 **What do you like best about Bigleaf Networks?** UPTIME! The internet stays UP. Worry-free connection. **What do you dislike about Bigleaf Networks?** I can't say there is a downside; it works. **What problems is Bigleaf Networks solving and how is that benefiting you?** Bigleaf is our SD-WAN provider. A big perk of the service is that circuit changes do not require IP configuration changes to the WAN or LAN. **Official Response from Jamie Swartz:** > Hi Don, Thank you so much for taking the time to leave us a 5-star review on G2. We appreciate your support and are glad our product meets your needs. P.S. If you ever need help, please don't hesitate to reach out; we're always here. ### 20. Decent product at a premium price **Rating:** 1.5/5.0 stars **Reviewed by:** Michael B. | IT Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Bigleaf Networks?** The product is good. Not mind blowing, but good. **What do you dislike about Bigleaf Networks?** It is quite pricy, and the contract terms are not great. **What problems is Bigleaf Networks solving and how is that benefiting you?** It solves for using two or 3 internet providers, but keeping the same IP. We no longer use the service. **Official Response from Jamie Swartz:** > Hi Michael, Thanks for taking the time to share your feedback. We aim to provide the greatest possible experience to our customers, and we're sorry to hear that your experience was just average. We pride ourselves on listening to our customers and recently revised our pricing to align better with the value we deliver at various service tiers. When you're ready, we would love the opportunity to earn your business back. You can reach me at sales@bigleaf.net if you're open. Thank you again for taking the time to share your feedback with us. We hope to have a chance to make this right for you! ### 21. Fantastic Product - Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2022 **What do you like best about Bigleaf Networks?** The ease of use is what's most helpful to us. We can manage and make adjustments with just a few clicks. **What do you dislike about Bigleaf Networks?** The cost can be a little challenging for small business. For our team, we have a 1GB circuit but could only budget for the 500Mbps plan. **What problems is Bigleaf Networks solving and how is that benefiting you?** Bigleaf allows us to manage and prioritize our network traffic to ensure that our virtual and hybrid sessions with participants in and out of the office are seamless. **Official Response from Jamie Swartz:** > Thank you for your glowing review on G2. We are elated to hear that you are satisfied with our product and appreciate your trust in us. We've recently made updates to our pricing. Don't hesitate to get in touch so we can review with you the best plans for your needs. P.S. If you ever need help, please don't hesitate to reach out; we're always here. ### 22. Simply an excellent product with exceptional support **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen H. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2022 **What do you like best about Bigleaf Networks?** The Bigleaf SD-WAN service allows its customers to use multiple commodity internet connectivity circuits to achieve an optimized and redundant internet connection. **What do you dislike about Bigleaf Networks?** The only real complaint I have with Bigleaf is their practice of auto-renewing contracts for 12-month periods when the existing contract term ends. I understand why businesses want to do this, but it is a practice that is somewhat shady and doesn't reflect well Bigleaf. They should move to a month-to-month term at the end of the initial contract. **What problems is Bigleaf Networks solving and how is that benefiting you?** Bigleaf solves internet connectivity problems in many situations. In most cases, you can get more reliable connectivity, quality of service/traffic prioritization to and from the internet, and both inbound and outbound redundancy at a lower cost than using a single enterprise-grade connection. When you can't get enterprise-grade connectivity, Bigleaf is the secret sauce that can solve the problem. **Official Response from Amy Chan:** > Hi Stephen, Thank you for your feedback! We're happy to hear that Bigleaf has helped you get enterprise-grade connectivity. I also wanted to let you know that we've made some changes and now after the initial contract, you do have the option to go month-to-month or automatically renew for 12 months. You can contact us at customersuccess@bigleaf.net to get an amendment and change to MTM renewals. Thanks again! ### 23. The SDWAN - Easy Button - Bigleaf **Rating:** 5.0/5.0 stars **Reviewed by:** Robert P. | VP, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2023 **What do you like best about Bigleaf Networks?** Bigleaf is very Easy to deploy. Out of the box, it works. We have been working with them for the past 6 years and are very happy **What do you dislike about Bigleaf Networks?** Not a lot to say about Bigleaf that we dislike. **What problems is Bigleaf Networks solving and how is that benefiting you?** Same IP Address failover is the biggest one. **Official Response from Jamie Swartz:** > Hello, Robert. Thank you for your glowing 5-star review on G2. We are elated to hear that you are satisfied with our product and appreciate your trust in us. P.S. If you ever need help, please don't hesitate to reach out; we're always here. ### 24. Helps my clients stay connected **Rating:** 4.5/5.0 stars **Reviewed by:** Gus F. | vCIO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2023 **What do you like best about Bigleaf Networks?** The ease of use and reliability make it a top-notch product. **What do you dislike about Bigleaf Networks?** I wish it were slightly more affordable. **What problems is Bigleaf Networks solving and how is that benefiting you?** For some clients, it is critical that they have a constant connection, and Bigleaf does a great job of negotiating the redundancy. **Official Response from Tabby Worthington:** > Thank you for sharing your positive experience with Bigleaf Networks, Gus. It's great to hear that our product is helping your clients stay connected and that you find it easy to use and reliable. We understand that affordability is important to you and would be interested to hear more of your thoughts on this topic. We invite you to reach out to us at stories@bigleaf.net. At Bigleaf Networks, we are dedicated to solving connectivity challenges and providing a constant and reliable connection for your clients. Your satisfaction is our ultimate goal. ### 25. Great product with great support **Rating:** 5.0/5.0 stars **Reviewed by:** Marcus M. | President, Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2022 **What do you like best about Bigleaf Networks?** Bigleaf solves real -world problems that my customers have **What do you dislike about Bigleaf Networks?** There has been some turnover in the Channel sales team the last couple years, which has hindered relationships. Wish they had a portal where we could place customer orders and send the customer an e-mail to approve. **What problems is Bigleaf Networks solving and how is that benefiting you?** Good SD-WAN for customers that are happy with their current firewall's security but need to improve the quality of their WAN's **Official Response from Tabby Worthington:** > Thanks for your 5-star review, Marcus! We understand the inconvenience caused by our sales team changes and are committed to enhancing our relationships moving forward. You can always find your current territory manager with our Territory Channel Map: https://www.bigleaf.net/territory-managers-map/ Your customer portal feedback is also crucial. We’re actually working on some new tools to make the ordering process easier. Email us at stories@bigleaf.net to let us know if you’re not already receiving our partner newsletter and we’ll make sure you’re signed up to get the latest updates. ### 26. Bigleaf allows us deliver reliable VoIP services. **Rating:** 5.0/5.0 stars **Reviewed by:** Brian M. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2022 **What do you like best about Bigleaf Networks?** Delivers as advertised in performance and ease of management and handling traffic. **What do you dislike about Bigleaf Networks?** It would be nice, if it could be used as a router, but then again its not sold as a router. **What problems is Bigleaf Networks solving and how is that benefiting you?** Prioritization of critical traffic like VoIP. As a hosted VoIP provider product allows compensttion for sub-par ISP's by leveraging two different ISPs **Official Response from Jamie Swartz:** > Hi Brian, Thank you for your glowing 5-star review on G2. We are elated to hear that you are satisfied with our product and appreciate your trust in us. ### 27. BigLeaf is an effective SDWAN solution **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan S. | Senior Partner Enablement Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2022 **What do you like best about Bigleaf Networks?** We use big leaf within our entire organization and it moderates our two ISP connections and gives us optimal performance and reliability **What do you dislike about Bigleaf Networks?** It's really hard to think of something I don't like about BigLeaf ... **What problems is Bigleaf Networks solving and how is that benefiting you?** Performance and reliability for two mediocre internet connections. It really makes a huge difference! **Official Response from Jamie Swartz:** > Hi Ryan, We are humbled by your 5-star review on G2 and are grateful for your support. Our team works tirelessly to make the best product possible, and we are thrilled to see that it is making a difference for you. ### 28. BigLeaf that Works! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2022 **What do you like best about Bigleaf Networks?** Bigleaf is a fantastic service that has supported and kept our internet connection needs alive. You know that when you have bigleaf running, it is always going to be reliable and trustworthy. **What do you dislike about Bigleaf Networks?** I don't have any major complaints regarding bigleaf as they are always reliable. However, I wish there were some more increased security features and flexible pricing plans. **What problems is Bigleaf Networks solving and how is that benefiting you?** Bigleaf is solving our networking issues and supporting our network allocations. **Official Response from Jamie Swartz:** > Thank you for your kind words! We're glad you're happy with our Bigleaf product and that it's been helpful for your business. We strive to provide the best possible experience so you can be successful. Do you have any suggestions for improving our offering so you can make the most out of it from a security and pricing perspective? Please share them with me at stories@bigleaf.net. We look forward to your feedback. Thanks for being such a great advocate for Bigleaf Networks. ### 29. Great Partner! **Rating:** 5.0/5.0 stars **Reviewed by:** Zac F. | Technology Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2022 **What do you like best about Bigleaf Networks?** It has allowed us to help our clients with their Internet issues/concerns. The visibility we have gained into what was previously hidden has been excellent! **What do you dislike about Bigleaf Networks?** SOC-2 is needed for many of our clients. **What problems is Bigleaf Networks solving and how is that benefiting you?** Downtime due to Internet outages! **Official Response from Amy Chan:** > Hi Zac, We're so happy that we're able to help you provide great support to your clients and get insight into their cloud networks. Also, thank you so much for your comment about SOC-2. I've passed that over to our development teams as they are always working on ways to improve our service and support your needs. If you have any more feedback or ideas, please don't hesitate to send us a message at stories@bigleaf.net. ### 30. It has been a life saver. We got it right before Covid hit. The redundant line saved us. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2022 **What do you like best about Bigleaf Networks?** The self-aggregation and constant reports. **What do you dislike about Bigleaf Networks?** The system gives you red, yellow, green status, but no real specifics on cause of outage. **What problems is Bigleaf Networks solving and how is that benefiting you?** Reliability of Connectivity its amazing. **Official Response from Jamie Swartz:** > We are grateful for your positive feedback and kind words in your 5-star review on G2. Our team works hard to ensure that our product meets your expectations, and we are happy to hear that we are succeeding. We're constantly looking to improve our alerts and reports, if you have any questions, your channel manager can help get you the answers you want. ### 31. Quality Service/Product at affordable prices **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2022 **What do you like best about Bigleaf Networks?** The Bigleaf SDWAN products have been deployed at multiple clients. They have been able to allow our clients to maximize available bandwidth . **What do you dislike about Bigleaf Networks?** We have not come across a situation where the product has not met our expectations. **What problems is Bigleaf Networks solving and how is that benefiting you?** 1. Better use of bandwidth for clients 2. Seamless adjustments if there is a problem with one of the internet providers. 3. Great alerting and reporting. **Official Response from Jamie Swartz:** > Thank you for your kind words! We're glad you're happy with Bigleaf Networks and that it's been helpful for your business. We strive to provide the best possible experience so you can be successful. Do you have any suggestions for improving our offering so you can make the most out of it? Please share them with us at stories@bigleaf.net. We look forward to your feedback. Thanks for being such a great advocate for Bigleaf! P.S. If you ever need help, please don't hesitate to reach out; we're always here. - [View Bigleaf Networks pricing details and edition comparison](https://www.g2.com/products/bigleaf-networks/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-22+14%3A53%3A38+-0500&secure%5Bsession_id%5D=3232f7c1-930d-43b1-93cc-2ab2d76ae120&secure%5Btoken%5D=4a7b03d8b97acee52d739331ef752a39d25bf68aac63352fef0768327fdc1855&format=llm_user) ## Bigleaf Networks Integrations - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) ## Bigleaf Networks Features **Network** - Overlay and Underlay - Connectivity - Availability **Application** - Integration - Performance - Health - Self-Heal - Simplify - Expenses ## Top Bigleaf Networks Alternatives - [Check Point SASE](https://www.g2.com/products/check-point-sase/reviews) - 4.5/5.0 (223 reviews) - [Cisco Meraki](https://www.g2.com/products/cisco-meraki/reviews) - 4.3/5.0 (207 reviews) - [Cisco Catalyst SD-WAN](https://www.g2.com/products/cisco-catalyst-sd-wan/reviews) - 4.4/5.0 (79 reviews)