I am disappointed with Zoho. During the migration process handled by your team, all our data was lost, and the issue was not even acknowledged or accepted properly. There was also no proper channel or support system to address this concern effectively. Review collected by and hosted on G2.com.

What I dislike about Bigin by Zoho CRM is the poor migration support. During the migration process handled by the Zoho team, all our data was lost, and the issue was neither properly acknowledged nor resolved. On top of that, there was no proper channel to escalate or address the problem effectively, which made the experience very disappointing. Review collected by and hosted on G2.com.

I like how Bigin keeps CRM simple but powerful—its clean UI, customizable pipelines, and built‑in automations make it easy to track deals, activities, and contacts without the bloat of an enterprise tool. It’s quick to set up, integrates well enough for a small team, and the pricing makes it an easy win for managing a lightweight but organized sales process. Review collected by and hosted on G2.com.

I dislike that Bigin’s simplicity can feel limiting as your process grows—reporting and automation are more basic than full CRMs, and some integrations require workarounds or extra tools, which adds friction once you try to scale beyond a small, straightforward pipeline. Review collected by and hosted on G2.com.

What I like most about Bigin is its simplicity and clarity. It allows you to design custom pipelines and organize the business process without the complexity of larger CRMs, making it easier for the team to adopt. It is very useful for SMEs that need to organize their sales pipeline, centralize information, and improve opportunity tracking. The customization of stages and fields allows it to be adapted to real processes without overwhelming users. Review collected by and hosted on G2.com.

Some advanced features, such as mandatory rules by stage or more complex automations, are not available in the free plan, which somewhat limits the full evaluation in the initial trial. For teams with very complex processes, it may fall short without upgrading to paid plans. Review collected by and hosted on G2.com.

It’s straightforward to use for project tracking. Review collected by and hosted on G2.com.

I think there’s still some room for improvement. It would be really helpful if you could assign more than one person to a card. Review collected by and hosted on G2.com.

Best Part of Bigin Zoho CRM Is it givesyou every detail of your lead start with new customer and which SQL MQL Plus how many leads are there in your pipeline

Plus overall monthly closure

What ever a salesperson need from platform it fullfill that requirement Review collected by and hosted on G2.com.

As Bigin Zoho CRM is designed for small business so when business start growing a user can be feel restrictive as you might be looking for advance feature AI Automation some customisation & Much more Review collected by and hosted on G2.com.

I love the follow-up reminder feature in Bigin by Zoho CRM. It's something I use a lot, and it really helps me remember to follow up on tasks, which I used to forget before. The initial setup was also pretty easy, and they were supportive, even jumping on a call with me, which I appreciated. Review collected by and hosted on G2.com.

i like the software i love it Review collected by and hosted on G2.com.

Bigin by Zoho CRM is easy to understand and quick to start with. The pipeline view makes it simple to track leads and see progress clearly. I liked how it keeps data organized and helps with follow-ups through reminders. It’s a practical tool for learning how CRM and lead management work in real scenarios without being too complex. Review collected by and hosted on G2.com.

One thing I noticed is that while Bigin is great for basic CRM needs, it can feel a bit limited when you try to explore more advanced features. Some customization options and detailed reporting capabilities are not as extensive compared to more advanced CRM platforms.

Also, it may take a little time to fully understand certain features in the beginning, especially if you are new to CRM tools. However, for learning and managing simple workflows, it still works well overall. Review collected by and hosted on G2.com.

The features and the pricing is very suitable for my small business. It's a CRM that is able to connect with a lot of tools that I use without breaking the bank Review collected by and hosted on G2.com.

Just concern about how new it is. Worried that it may be a product that they drop after a few years. Review collected by and hosted on G2.com.

Coming from a CTO background, I appreciate how Bigin strips away the unnecessary complexity of enterprise CRMs. It’s built for speed. The UI is intuitive enough that my team didn't need a month of onboarding to get moving. The "Pipelines" view is particularly clean, making it easy to track lead flow without the clutter. For a founder, the mobile app is a standout—it actually works well for managing deals on the go. Review collected by and hosted on G2.com.

While it’s perfect for small teams, the automation capabilities are a bit "lite" compared to its bigger brother, Zoho CRM. If you have highly complex, multi-stage workflows or need deep custom logic, you’ll hit a ceiling relatively quickly. Also, while the integrations within the Zoho ecosystem are seamless, connecting to some third-party niche tools sometimes requires more Zapier/middle-man work than I’d like. Review collected by and hosted on G2.com.

It is uncomplicated and robust CRM tool to use for mid size or smaller organizations. Review collected by and hosted on G2.com.

Could have a few more features included like Zoho CRM itself, but in this price, it is complete in itself. Review collected by and hosted on G2.com.