Bigin by Zoho CRM is very easy to use and quick to implement. The pipeline-based lead management and task reminders help manage follow-ups efficiently. It is perfect for small teams and offers good value for money. Review collected by and hosted on G2.com.

Advanced automation and customization options are limited. For larger teams or complex sales processes, more advanced features would be helpful. Review collected by and hosted on G2.com.

The pipeline is easy to follow, and it’s always clear what the current step is. The task filters are very well designed. Assigning people is straightforward, and the calendar also gives a great overview of everything. Review collected by and hosted on G2.com.

The sub-pipeline is a little confusing at first, but you’ll get used to it over time. Review collected by and hosted on G2.com.

I love how clean and intuitive the interface is — everything is easy to find and manage without extra clicks. The visual pipelines, automation options, and excellent mobile app make it simple to stay on top of deals anywhere. It’s perfectly balanced between functionality and simplicity, ideal for small, fast-moving teams like ours. Review collected by and hosted on G2.com.

Some customization options are still limited, especially when it comes to building more complex automations or advanced reports. Integrations beyond the Zoho ecosystem could also be smoother. These are minor issues, but improving them would make Bigin nearly perfect for scaling teams. Review collected by and hosted on G2.com.

most helpful feature is the ease of using this software Review collected by and hosted on G2.com.

so far I have not experienced any downside Review collected by and hosted on G2.com.

I like Bigin because it is easy to use and not complicated to set up. Pricing is very good as well Review collected by and hosted on G2.com.

Maybe ability to sync with LinkedIn would make it more powerful Review collected by and hosted on G2.com.

It's ease of use for beginners. It is not overwhelming for small businesses starting a CRM journey Review collected by and hosted on G2.com.

The user guide video could be linked to each aspect directly on the portal Review collected by and hosted on G2.com.

What stands out most to us about Bigin by Zoho CRM is how it blends simplicity with a well-organized structure. The platform provides a straightforward sales pipeline, makes managing contacts and deals effortless, and ensures we receive timely follow-up reminders all without the overwhelming features of a more complex CRM. Our team was able to get started with it quickly, and it has brought greater clarity, consistency, and efficiency to our sales process. Review collected by and hosted on G2.com.

One drawback we've found with Bigin by Zoho CRM is the lack of advanced features as our requirements expand. The automation and reporting tools are quite basic, and there are limitations when it comes to more in-depth customization. While it performs well for straightforward, organized sales workflows, teams that are growing or require more flexibility and sophisticated analytics might find it insufficient over time. Review collected by and hosted on G2.com.

I like Bigin by Zoho CRM because it's simple and free. I appreciate the automation features, like automatic deal assignment and customer activity alerts. The huge limit on sending emails and deals is really beneficial. The initial setup is very easy, especially with setting up SMTP for email, which means you're good to go quickly. The ability to track deals smoothly without manual work, along with activity tracking and an omnichannel view, really helps in managing sales more effectively. Review collected by and hosted on G2.com.

I would love to see video message support like Loom integrated into Bigin by Zoho CRM. Review collected by and hosted on G2.com.

It’s similar to Pipedrive, with visual pipelines that make it easy to manage deals. It’s also cost-effective compared to other CRM options for small businesses. Review collected by and hosted on G2.com.

Still Bigin Clumsy better if it could be easy to manage (I like Straight forward) Approach. Review collected by and hosted on G2.com.

The best thing about this CRM is its simplicity. It's better to have something simple and basic but use it, than to have a complex CRM that everyone ends up hating.

They have many available integrations and access through APIs to connect all the company's systems.

Excellent cost/benefit ratio. Review collected by and hosted on G2.com.

Lack of some integrations, like Cal.com

No Windows app. Review collected by and hosted on G2.com.