Karen F.
KF
Karen F.
Independent Contractor
Wholesale
Small-Business (50 or fewer emp.)
"Easy to use CRM program"
4/5
What do you like best about BIGContacts?

Very user friendly & easy to use right from the start. Review collected by and hosted on G2.com.

What do you dislike about BIGContacts?

There are a lot of available "upsells" that I don't need. However, for larger businesses these could be important add ons. Review collected by and hosted on G2.com.

Jeff J.
JJ
Jeff J.
President
Insurance
Small-Business (50 or fewer emp.)
"Long Time user"
5/5
What do you like best about BIGContacts?

Flexible and user friendly, great service Review collected by and hosted on G2.com.

What do you dislike about BIGContacts?

Im not writing their commercial insurance..yet. They are a prospect in Big Contacts Review collected by and hosted on G2.com.

Verified User in Internet
AI
Verified User in Internet
Mid-Market (51-1000 emp.)
"Excellent CRM "
5/5
What do you like best about BIGContacts?

All Features especially the new bigalerts. Review collected by and hosted on G2.com.

What do you dislike about BIGContacts?

Nothing the product is great!Nothing the product is great!Nothing the product is great!Nothing the product is great!Nothing the product is great!Nothing the product is great!Nothing the product is great!Nothing the product is great!Nothing the product is great!vvNothing the product is great!Nothing the product is great!vvNothing the product is great!Nothing the product is great!Nothing the product is great!Nothing the product is great!Nothing the product is great! Review collected by and hosted on G2.com.

Verified User in Machinery
AM
Verified User in Machinery
Small-Business (50 or fewer emp.)
"BigCantacts review after 2 years"
4/5
What do you like best about BIGContacts?

We love the availability to contact information through the internet allowing customer access at and away from the office. The customized contact fields are useful for both customer and vendor information. Multiple user base allows all office staff access at or away from the office. Great scheduling, emailing and mailing capabilities. Review collected by and hosted on G2.com.

What do you dislike about BIGContacts?

Haven't figured out how to merge duplicate entries. It sometimes easily pops out of the email screen and loses your entire email. Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"Decent CRM"
3.5/5
What do you like best about BIGContacts?

Very simple to use. They won't keep disabling your account like Constant Contact every time that you add new leads. Easy to use templates. Great reporting of analytics. Review collected by and hosted on G2.com.

What do you dislike about BIGContacts?

Too many messages from the CEO. Not easy to set up drip campaign. Review collected by and hosted on G2.com.

Response from Bob Walton of BIGContacts

Thanks for your review of BigContacts. I apologize if you feel a bit overwhelmed with the communication that we provide to our customers. We try to update you anytime there is something new with our system and were typically updating/improving our system every single week.

Having said that, I wanted to let you know that you can always "unsubscribe" to these messages. The next time you see a message if you will look to the bottom of that message you will see a link that you can click on to stop receiving updates. If you have any questions or need any further assistance regarding this please feel free to contact us directly at support@bigcontacts.com

Verified User in Medical Devices
AM
Verified User in Medical Devices
Small-Business (50 or fewer emp.)
"I love Big Contacts"
5/5
What do you like best about BIGContacts?

I love the fact that all my emails are integrated into each contact. That feature alone has been so helpful. Review collected by and hosted on G2.com.

What do you dislike about BIGContacts?

I'm having a problem with meetings that I'm missing and they get dismissed and don't stay on my calender. I wish there was someway I could change them to reacurring. Review collected by and hosted on G2.com.

Response from Bob Walton of BIGContacts

Thanks for taking the time to review BigContacts. I checked your support history and see that you were able to get this resolved/clarified through our support team.

What was discovered is that the meetings in fact were not the "removed/deleted" but they were actually moving from the "upcoming meeting" folder into the "contact history" folder after the meeting had passed.

Regarding recurring meetings, I have included a link to an article that will show you how you can set virtually any mode of a recurring meeting to meet your needs. Please feel free to reach out to our support team at support@bigcontacts.com if you have any additional questions.

https://bigcontacts.zendesk.com/entries/21310284-Schedule-Meeting

Verified User in Staffing and Recruiting
US
Verified User in Staffing and Recruiting
Small-Business (50 or fewer emp.)
"Nice features for the price point"
3.5/5
What do you like best about BIGContacts?

I like the ability to be assigned tasks by my client. Review collected by and hosted on G2.com.

What do you dislike about BIGContacts?

Not being able to view my tasks and my client's calendar at the same time. Review collected by and hosted on G2.com.

Response from Bob Walton of BIGContacts

Thanks for your review of BigContacts. I wanted to let you know that you can in fact view both your meetings and tasks on the same screen. If you go to the "Calendar" tab you will see that in any f the views (day, week or month) the meetings are always listed on top and all of your tasks are listed right below your meetings.

Finally, if you're tracking birthdays for your contacts you can even choose to have this displayed in any one of those views as well. I've included a link to an article that will you a general overview of the calendar and where you will see both your meetings and tasks.

http://www.bigcontacts.com/news/bid/103033/NEW-BigContacts-Calendar-helps-you-better-manage-your-day

Verified User in Renewables & Environment
UR
Verified User in Renewables & Environment
Small-Business (50 or fewer emp.)
"COO/ Owner"
4/5
What do you like best about BIGContacts?

the software is easy to use and not complicated to learn Review collected by and hosted on G2.com.

What do you dislike about BIGContacts?

I would like the dashboard to be customized to my use and I would like an alert if we already have a contact in the system Review collected by and hosted on G2.com.

Joseph R.
JR
Joseph R.
Business Owner
Music
Small-Business (50 or fewer emp.)
"Life saver!"
5/5
What do you like best about BIGContacts?

It is user friendly and easy to navigate Review collected by and hosted on G2.com.

What do you dislike about BIGContacts?

Would prefer a live chat option for tech support Review collected by and hosted on G2.com.

Verified User in Internet
AI
Verified User in Internet
Small-Business (50 or fewer emp.)
"a helpful resource!"
5/5
What do you like best about BIGContacts?

great resource at great price for keeping on top of company contacts in the cloud. Review collected by and hosted on G2.com.

What do you dislike about BIGContacts?

would love an iphone app (not sure if available?) Review collected by and hosted on G2.com.