JD
Jennifer D.
CFO, CO OWNER
Small-Business (50 or fewer emp.)
"Perfect for SEO"
5/5
What do you like best about BigCommerce?

It's extremely streamlined and user friendly. I really like the one page add product template that allows everything to be done on one screen. The ability to sync my product catalog to Google shopping has been a huge game changer for our company. Honestly I have no plans to leave BigCommerce! Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

The mobile inventory could be easier. I have to use desktop version to adjust inventory which can be time consuming. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"Complicated to make pages"
4/5
What do you like best about BigCommerce?

I like the organisation o the platform and how easy it is to preview a file Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

There are not as many possibilities to play around and modify the look of the pages, and sometimes I find it difficult to make them unique and fit the pictures. Review collected by and hosted on G2.com.

🏃 Brent W P.
🏃P
🏃 Brent W P.
Member | Membership Chair at Entrepreneurs'​ Organization
Small-Business (50 or fewer emp.)
"BigCommerce's B2B and Multi-Store Features Shine, the biggest advantage for a SaaS Commerce platform"
4.5/5
What do you like best about BigCommerce?

Robust B2B Module with custom pricing, product catalogs, and order management

A scalable and flexible platform that can grow with your business

Multi-store functionality for targeted marketing and branding

Excellent customer support and guidance Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

The backend interface is a little dated

Theming was a little harder to start, but eventually, we got it Review collected by and hosted on G2.com.

Verified User in Cosmetics
IC
Verified User in Cosmetics
Small-Business (50 or fewer emp.)
"If you want ecommerce at scale, BigCommerce is your best bet"
3.5/5
What do you like best about BigCommerce?

Data migration seems to be smooth and the option to host multi-store front. It is also easier to integrate it with a visualization tool like Tableau. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Pricing is not clear on the website unlike Shopify. You need to contact sales to receive a customized price quote. I'd like it better if they have listed their pricing plans clearly on their website. Review collected by and hosted on G2.com.

LV
Lynn V.
Small-Business (50 or fewer emp.)
"Easy-to-use platform, knowledgable support, good value"
4.5/5
What do you like best about BigCommerce?

I love the easy-to-use platform! I can make my small business look great, without having a whole team of computer people doing the heavy lifting. I've been using BigCommerce since 2013, and really appreciate the value that I get, the professionalism, the support, the options of integration... pretty much everything. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

They had an increase in my monthly costs within the past year... I had been paying pretty much the same thing for nearly 10 years, and was a bit flustered by the increase... But, honestly, the increase was still a GREAT BUY for what you get! That was just me being fussy. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"What a great website develops on Big Commerce"
4/5
What do you like best about BigCommerce?

The ease of finding developers that are experienced with Big Commerce and the flexibility of the software environment. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

The difficulty of vetting the developers that I spoke with. Review collected by and hosted on G2.com.

Jentri Q.
JQ
Jentri Q.
Co owner
Small-Business (50 or fewer emp.)
"Being using Bigcommerce since 2012"
4/5
What do you like best about BigCommerce?

Bigcommerce is giving us the tools to customize our sites and to have total control on all the interactions with customers and other businesses.

Has great customer support. It's fairly easy to implement and create a website. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

I wish some of the native integration with Meta and Amazon would work better. Review collected by and hosted on G2.com.

Archit .
A
Archit .
Associate Developer
Small-Business (50 or fewer emp.)
"Very much flexible to work with from DEV percpective...totally reliable for SEO optimizations"
5/5
What do you like best about BigCommerce?

Very much SEO friendly, stencil is a bomb.. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

No separate functionality for variant prod images Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Severly lacking with hidden fees"
0/5
What do you like best about BigCommerce?

The free templates are nicely designed. The dashboard is generally easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Platform is extremely lacking. The whole business model is designed for you to download apps for basic functionality and therefore pay additional monthly fees. For instance, Do you want your products to randomly rotate on page refresh? Sure, you have to purchase an app to do that. Do you want set pick up in store only for specific products? Yep, you have to pay $75/month for that. Do you want realtime shipping quotes? Can't do that without an additional monthly fee. Finally, we noticed we were billed for the whole year. Unfortunately we caught it too late and they refused to refund us. So now we are stuck with a platform that won't do BASIC functionality without spending additional exorbitant fees. BigCommerce is the plague. Stay AWAY! Review collected by and hosted on G2.com.

PW
Paul W.
Owner
Small-Business (50 or fewer emp.)
"Works well, easy to use!"
5/5
What do you like best about BigCommerce?

It is easy to use and works well for our basic retail business. Great support! Easy implementation from a Magento system. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

No as modifiable a Magento. I would like some of the Magento features but I can live without them. Review collected by and hosted on G2.com.