Verified User in Fund-Raising
AF
Verified User in Fund-Raising
Mid-Market (51-1000 emp.)
"I use BC daily for my online store front and checkout"
5/5
What do you like best about BigCommerce?

Inntuitive program, easy to navigate, and the customer service and tech help is top notch. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Coupon codes don't always work so we have to manually refund people. Review collected by and hosted on G2.com.

Jose G.
JG
Jose G.
Brand Specialist
Mid-Market (51-1000 emp.)
"Great software for my store!"
5/5
What do you like best about BigCommerce?

Ease of use to list my products and manage. Very easy to understand and anyone can use. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Custom options can't be done. I would like some things moved around or set custom boxes and it makes it complicated. Review collected by and hosted on G2.com.

Laijun Jennie X.
LX
Laijun Jennie X.
Workplace Coordinator
Mid-Market (51-1000 emp.)
"Super useful in growing your businesses"
4.5/5
What do you like best about BigCommerce?

It provides a lot of integration for ecommerce and I am able to get support whenever I can. The implentation is easy as clicking a few buttons and is super fast. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

NOthing,it works great and nothing needs much improvement Review collected by and hosted on G2.com.

OV
omar v.
customer care
Mid-Market (51-1000 emp.)
"great tool to process a purchase and help consumers"
5/5
What do you like best about BigCommerce?

everything is very simple to use it and make the aility to help consumer to find any purchase they made Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

nothing i think is alright how it is and simple Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
"Diverse Service for eCommerce Users"
3/5
What do you like best about BigCommerce?

One of the things that I like about BigCommerce is that it provides a lot of integrations for ecommerce. And I'm able to access to support whenever I need help with something. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

I think one of the things that I'm not a super fan of BigCommerce is the fact that I'm not able to immediately see the pricing, I would like to have an estimate before giving my information. Review collected by and hosted on G2.com.

Steven H.
SH
Steven H.
Owner
Small-Business (50 or fewer emp.)
"Easy to use website building platform"
4.5/5
What do you like best about BigCommerce?

The cost and customizable website building platform that a small business to get a online presences started. It's SEO functionality for each page has been very helpful in building website traffic. The tech support is very responsive in helping to resolve any questions or issues you may have. I am not very tech savvy so this platform helps me complete a goal for my business without paying ridiculous amounts of money to accomplish what I need. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

The customer groups should be across all tier levels, as well as save cart feature. Review collected by and hosted on G2.com.

Gaurav G.
GG
Gaurav G.
AEM Developer
Mid-Market (51-1000 emp.)
"Very practical and scalable"
4.5/5
What do you like best about BigCommerce?

How easy it is to learn and start working as training new employees could be challenging Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Had few issues with connecting with service but it is better than alot of other software companies Review collected by and hosted on G2.com.

Verified User in Consumer Electronics
EC
Verified User in Consumer Electronics
Mid-Market (51-1000 emp.)
"easy to use ecommerce platform"
4.5/5
What do you like best about BigCommerce?

Easy to manage contents pricing in inventory Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

More connection apps. Although there’s a lot to select from. Review collected by and hosted on G2.com.

Shawn C.
SC
Shawn C.
Operations Administrator
Small-Business (50 or fewer emp.)
"Very User Friendly, Robust Functionality, And Great SEO"
5/5
What do you like best about BigCommerce?

The SEO is setup really well to customize the URL's and also 301 redirects when things are altered. Fast store themes. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Minimal app choices and some are way to expensive. Would like to see more of a robust app store such as Shopify. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"BigCommerce"
4/5
What do you like best about BigCommerce?

I like the ease that it brings to and for companies. Working on the backend helping companies do the grunt work while they focus on their customer service or other aspects of their business that needs improvement. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

I haven't had a bad experience yet so I can't really say something I dislike at this time. Review collected by and hosted on G2.com.