Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Effortless and Fast Platform Experience"
5/5
What do you like best about BigCommerce?

I find the platform is easy to use and quick. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Hard limits on variant quantity and hurt some business models. Review collected by and hosted on G2.com.

Lynn L.
LL
Lynn L.
accounting specialist
Accounting
Small-Business (50 or fewer emp.)
"Accounting Manager"
4.5/5
What do you like best about BigCommerce?

Ease of customers placing orders online. We are integrated with Avalara AvaTax for simplified sales tax calculations. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

There is a learning curve to getting everything set up, but it is user-friendly so if you have decent computer skills, it is not too difficult to figure out. Review collected by and hosted on G2.com.

Mansoor K.
MK
Mansoor K.
Business Analyst II
Mid-Market (51-1000 emp.)
"Easy to setup and configure at your own"
4.5/5
What do you like best about BigCommerce?

The UI is super friendly and intuitive to configure and the support of Bigcommerce is good as well Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Few very basic features like price list are not available and it need to upgrade to higher subscription plan to get the feature Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"So far BC has been very easy and intuitive to learn and use."
3.5/5
What do you like best about BigCommerce?

Easy integrations to other apps, the intuitive nature, flexibility and customization from our previous site. It allowed us to continue to meet our customer needs while also upgrading the experience for new customers. Our account rep Rachelle is very responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

There are lots of upgrades that still need to happen and assistance with integrating apps suggested. Until now the theme abilities were immature.. Review collected by and hosted on G2.com.

CL
Clari L.
marketing director
Mid-Market (51-1000 emp.)
"Great for Ecomm, But Customization Was Challenging"
4/5
What do you like best about BigCommerce?

We used this platform for years for our ecomm site and it was great! Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Very limited customization at the time, coding unique features was very difficult. Review collected by and hosted on G2.com.

TF
Tina F.
Marketing Manager
Small-Business (50 or fewer emp.)
"BigCommerce Website"
5/5
What do you like best about BigCommerce?

BigCommerce is a great way to easily build your online store. It has a user-friendly backend. And lots of built-in functionality, theme options to customize the website design and features. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

The BC basic package can be limited. Add-ons are needed in order to get extra features and functionality. Review collected by and hosted on G2.com.

Verified User in Biotechnology
UB
Verified User in Biotechnology
Mid-Market (51-1000 emp.)
"An Alternative to shopify for medium to large businesses"
4.5/5
What do you like best about BigCommerce?

It's user friendly UI and very intuitive. Customers really like it. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

We've managed to get the most out of BigCommerce the last few years with no current bottlenecks. Review collected by and hosted on G2.com.

Doug W.
DW
Doug W.
Webmaster
Small-Business (50 or fewer emp.)
"Easy to manage shopping cart - but poor static page management."
3/5
What do you like best about BigCommerce?

No need for many third-party apps—BigCommerce includes tools like product reviews, coupons, multi-currency, and SEO-friendly URLs right out of the box. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Unexpected cost increases can hit growing businesses hard. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Exceptional Service to Wreaths Across America"
5/5
What do you like best about BigCommerce?

Our quarterly meetings with Rachelle and team are very informative. She is always on top of our needs and her response and dedication to our needs is top notch. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

I manage our customer operations team and do not get to work inside Big Commerce from an IT standpoint. I really do not have anything to respond with. I do know recently our coupon codes have been an issue. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Great online selling platform with a few shortcomings"
3.5/5
What do you like best about BigCommerce?

The simplicity and ease of use make Big Commerce the best in my opinion. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

There is no way to optimize shipping for orders without a $200 per month add on app. The lack of this turns customers away due to shipping being crazy expensive when there are multiple items to an order. This feature is included with Shopify. Review collected by and hosted on G2.com.