--- title: BigCommerce Reviews meta_title: 'BigCommerce Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 580 reviews by the users' company size, role or industry to find out how BigCommerce works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 580 scale: '5' date_modified: '2026-08-09' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # BigCommerce Reviews **Vendor:** Commerce **Category:** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms) **Average Rating:** 4.2/5.0 **Total Reviews:** 580 ## About BigCommerce Your business was never one-size-fits-all. BigCommerce, powered by Commerce, is a flexible, open commerce platform built to match. Run hosted, headless, or fully composable — and power both B2C and B2B storefronts from a single back end, without compromise. Design visually with an advanced drag-and-drop editor or go deeper with full API and code access, convert more with an optimized one-page checkout, and get paid your way with 20+ embedded payment providers and 130+ payment solutions — with no extra fees. With 1,200+ apps and 600+ integrations, BigCommerce powers growth across B2C and B2B, including BMW, The RealReal, UPLIFT Desk, Mizuno, and AS Colour. Check out success stories from businesses like yours, visit: https://www.bigcommerce.com/case-study/ ## BigCommerce Pros & Cons **What users like:** - Users value the **ease of use** of BigCommerce, highlighting its straightforward setup and seamless integration capabilities. (40 reviews) - Users commend the **top-notch customer support** of BigCommerce, appreciating their responsiveness and dedication to needs. (21 reviews) - Users enjoy the **easy integration** features of BigCommerce, seamlessly connecting with various systems and tools. (14 reviews) - Users praise BigCommerce for its **user-friendly interface and built-in features** , making online store creation seamless and effective. (12 reviews) - Users value the **easy app integration** of BigCommerce, enhancing their store management and analytics capabilities effortlessly. (11 reviews) - Users praise BigCommerce for its **exemplary customer service** , highlighting quick and effective issue resolution without long wait times. (11 reviews) - Users value the **easy setup** of BigCommerce, finding it user-friendly and efficient for building online stores. (11 reviews) - E-commerce Services (9 reviews) - User Interface (9 reviews) - Reliability (7 reviews) **What users dislike:** - Users experience **limited customization** options in BigCommerce, hindering their ability to tailor their store effectively. (12 reviews) - Users find BigCommerce **expensive** , suggesting that lower pricing would enhance accessibility and customer satisfaction. (11 reviews) - Users struggle with **difficult customization** , facing limited options for personalizing their BigCommerce experience effectively. (9 reviews) - Users face **customization difficulties** with BigCommerce, struggling to achieve unique designs and features for their stores. (7 reviews) - Users face **limited features** on BigCommerce, often needing third-party apps and significant customizations, leading to switching platforms. (7 reviews) - Users find the **missing features** in BigCommerce frustrating, requiring reliance on third parties or custom builds. (6 reviews) - Developer Dependency (5 reviews) - Learning Curve (5 reviews) - Users find BigCommerce **not user-friendly** , facing a steep learning curve and complicated mobile inventory management. (5 reviews) - Integration Issues (4 reviews) ## BigCommerce Reviews ### 1. There is Better **Rating:** 5.0/5.0 stars **Reviewed by:** Amber L. | Sasha Leigh, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2021 **What do you like best about BigCommerce?** That Tech Support is available by phone or live chat. **What do you dislike about BigCommerce?** I felt that this product is not user friendly. In addition, their tech support was not very helpful. When I called in, I felt I knew more than their tech support people from all the research I had already done to try and solve the problem. **What problems is BigCommerce solving and how is that benefiting you?** It allowed us to sell our products online. ### 2. Simple and fundamental website designs. Advanced and smooth SEO, Interface and Customer experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2021 **What do you like best about BigCommerce?** BigCommerce has built up an oversimplified programming that is permitting little and fair size organizations to move at scale. We've had the option to learn and adjust new procedures as their group keeps on opening new capacities to designers and as they push advancement in their application market. Quick and solid applications will be vital to building and keeping up the following advancement of online business organizations and having that foundation set up will be urgent in the years to come. The functionalities that BigCommerce was creating permitted us to run a more lean and smooth activity while as yet guaranteeing we offered the best client experience conceivable. As a SMB, keeping up our operational principles at scale is need. We would prefer not to abandon our reliable clients as we keep on developing. BigCommerce was a conclusive decision to guarantee we keep up that norm. **What do you dislike about BigCommerce?** There are exceptionally restricted choices to edit your landing page, and basically little to no choices to alter your shop pages. It requires a few seconds to load the page content, and javascript running on an item page may not run for 3-4 seconds after the client lands! Not ideal The email proofreader is really out of line but we got help with that. We ended up using another mail provider and integration into into Bigcommerce when done. Its absolutely impossible to send a test email either, or maybe because I do not understand the features accordingly as they are just too many to pay attention to. **Recommendations to others considering BigCommerce:** Bigcommerce has upsides and downsides. We choose to stay with BigCommerce until there's an issue we need where BigCommerce can't resolve without us inquiring with a Developer. so set aside a little effort to make a free evaluation and hands on look at the interface. This is the approach we took prior to making any responsibility with them and it gave us a decent opportunity to see that not exclusively did the organization have all we required yet had a ton more alternatives we had not contemplated. Backing have been great about assisting with even idiotic inquiries, so don't be hesitant to inquire. They have a truly valuable assistance area with Help pages, so make certain to look at them. **What problems is BigCommerce solving and how is that benefiting you?** At the point when we collaborated with Bigcommerce, they were a fresher rival on the lookout. Some comparative organizations had the option to offer functionalities that were restricting to our underlying development through internet business. Being a blocks and concrete based business since 1978, we had a large number of functionalities expected to stay aware of our actual areas. Despite the fact that they couldn't offer these highlights out of the entryway, they rushed to get them actualized and worked intimately with us to determine our issues. ### 3. Best E-commerce platform with better scalability of businesses with large inventory of products **Rating:** 4.5/5.0 stars **Reviewed by:** Peleg B. | Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2021 **What do you like best about BigCommerce?** I cherished the flexibility accessible for building item pages, having the option to set it up so valuing changes consequently for various item alternatives, and the import/trade capacities to refresh enormous inventories through Excel archives rather than physically altering inside the web application. Bigcommerce offers probably the most comprehensive features in their entrance level item choices, making them superb for small and large companies alike. Their degree of client care and straightforwardness about assistance issues and new highlights being developed are astounding and maybe one of the primary reasons why we've continued utilizing Bigcommerce as opposed to changing to other ecommerce sites that meets other fundamental highlights that we are as yet anticipating from Bigcommerce. The accessibility of outsider applications (counting transportation and coordination) has been extraordinary to work with up until this point. **What do you dislike about BigCommerce?** It tends to be hard to get a really modified site without recruiting an engineer or putting resources into web improvement abilities of your own. This is additionally valid for their email highlights. In the event that you don't have a fundamental knowledge of HTML, it will be close to difficult to modify their framework messages without an outside arrangement. **Recommendations to others considering BigCommerce:** We at last picked Bigcommerce on account is top on the game in terms of the moderate yearly expenses to possess for our projected business size, and the top to bottom arrangement alternatives. The organization was likewise hoping to open a second area which would convolute delivery and expense suggestions, so Bigcommerce was the best an incentive for the usefulness accessible. If you are looking for major growth with all necessary tools to help you, Bigcommerce is the site to go **What problems is BigCommerce solving and how is that benefiting you?** Additionally, while their entrance level features are among the best in the business, a couple of highlights, (for example, Google Reviews incorporations and Abandoned Cart Recovery) are held uniquely for higher-level plans, which doesn't really makes sense from a monetary viewpoint as their expenses to help these features ought to be negligible. ### 4. More Affordable than Counterparts Shopify and WooCommerce **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2021 **What do you like best about BigCommerce?** The main reason I prefer bigcommerce is not because its affordable but what it offers or what comes with the subscriptions that other counterparts don't offer. By now everyone should know that Bigcommerce stands above everyone ecommerce site when it comes to importing limits, customer service, apps and integrations, modern theme marketplace and more. Bigcommerce is my favorite because they put the customers first and are always there when you need help with something either on your end, or a bug on their system. **What do you dislike about BigCommerce?** What i really dislike is the themes are madd expensive. Like c'mon please reduce the prices so I can upgrade my store's looks and feel. One of my favorite themes there i couldn't even look at because the price made me feel broke but apart from that the theme I use is fine, my store's up and running well. Everything is going smoothly and so far so good. **Recommendations to others considering BigCommerce:** Advice for others considering bigcommerce, "Go ahead". If you're someone with varieties and varieties of products, someone with large catalog of different kinds of whatever you do or want to do or sell, if its business wise, Choose bigcommerce. They give you real flexibility and options to use. **What problems is BigCommerce solving and how is that benefiting you?** No problems so far. I have tried lots of features and apps and the integration between Facebook and Instagram has really been simplified and its now way easier. All the benefits I have realized, I mentioned above. Unlike its counterparts, Bigcommerce offers more with its subscriptions than all the other sites I've tried. ### 5. Best E-commerce product and website provider for businesses **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2021 **What do you like best about BigCommerce?** The multiple payment providers is particularly my favorite. Bigcommerce provides a variety of payment providers from both Android and Apple platforms and other offline payment providers as well. Matter of fact, whatever payment provider you use or want to use, there's a high percent chance it's compatible with bigcommerce **What do you dislike about BigCommerce?** Haven't found anything other than lesser integrated apps or rather lesser major integrations. While there's a lot of apps that can cover for some of the major apps and marketplaces out there.. these cover or back up apps don't work as efficiently as the major apps/marketplaces themselves. But other than this problem, Bigcommerce is good to go **Recommendations to others considering BigCommerce:** For those looking to start a business on a large scale or just to manage their small businesses, check out the free trial system first and try to see all the options they have available for you before moving to get a standard or plus or any subscription. Check out the app marketplace and all to make sure you're satisfied with what they offer. **What problems is BigCommerce solving and how is that benefiting you?** The integrations is the only problems I have with bigcommerce. I look to use API as the customer support advised me to but from the other end, it's another problem which just keeps going off making the situation more complicated. Bigcommerce already has the apps I need to run my business but some marketplaces I am looking to establish my business in, they're absent. ### 6. Bigcommerce is for me, the best and most reliable to help grow your business and sales **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2021 **What do you like best about BigCommerce?** I remember those early times, starting my business was really difficult. I tried to build websites and add my products, tried to keep up with the complexity and lots of theme options some of which you dont even understand how they work. But then I found bigcommerce where they have perks like no limits on the products you can upload, help extend free trial until you're ready to try a custom domain, setting up websites is smooth and easy, and if you need help, the customer support is right there to help you asap.. no waiting for bots to connect you and all the other annoying things other websites do! Interms of setting up mainly "A Store" Big commerce is THE ONE!. **What do you dislike about BigCommerce?** There's really nothing to dislike. They love and support you get from bigcommerce is enough to not even take their mistakes into consideration (thats if they even have any mistakes). Bigcommerce always tend to fix whatever problems you are encountering no matter when you contact them from morning to past midnight, there's always someone to help. There's really nothing to dislike. Not even the prices are expensive its all just right. **Recommendations to others considering BigCommerce:** If you're looking to get your company, business, ideas, whatever you want to boost, bigcommerce is the site to go. You'll find almost every tool to help you boost your company and sales and its easy to set up **What problems is BigCommerce solving and how is that benefiting you?** Right now I don't have any problems only that some core apps which I would like to set up my website and establish my products on their markets, are not available yet. But everything is a step and hopefully soon they'll integrate these apps and offer more and more perks for customers. As for benefits.. there are alot. Updating website/store themes daily, free shipping settings, fast and reliable customer services, the list could go on and on. ### 7. They have really helped me take my company to the next level and helped increase sales. **Rating:** 5.0/5.0 stars **Reviewed by:** Ken F. | Owner/OP - Webmaster, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2021 **What do you like best about BigCommerce?** I have struggled with trying to run a webstore myself for years as I have a small home based company and was trying to cover all the bases myself. After trying a bunch of different scripts and websites a friend recommended Big Commerce to me to have a look at. They will give you a free trial which is nice to see if what they have works for your needs and were really good about answering any questions I had. Setting up my new website went really smoothly, and between asking questions of Support and watching/reading the very helpful pages and videos they have available I was able to put up a website I am finally proud of and works smoothly for my customers. It is really easy to modify the looks of your site using their templates and WYSIWYG page builder that they provide for you, it did not take me very long to figure out the basics. What is also nice that if you are a beginner or a expert you can modify your website looks, where trying to figure out coding, and css info to modify pages on other platforms would get me very confused and never turn out as good as I had hoped. But with their page builder I have been able to modify all the pages to look just like how I want, and adding additional pages as needed is simple also. Being able to add whatever shipping methods and Payment methods you require is really handy and easy to do and almost right away I noticed a increase in my sales. Something that for at least myself that really worked out perfect was being able to have some orders set to a Pre-Order status, as I make many products by hand, so there is a lead time from order date to shipping date. I had struggled to make this work before, but was thrilled to be able to incorporate it into my website and its worked better then I could have hoped for. **What do you dislike about BigCommerce?** At this time, I can not think of anything that I would say I dislike about things. I have been really pleased with everything up to this time, from support, to value for your $$$. **Recommendations to others considering BigCommerce:** Take a little time to create a Free account and have a hands on look at the interface. This is what I did before making any commitment with them and it gave me a good chance to see that not only did the company have everything I needed but had a ton more options I had not even thought about. Support have been really good about helping with even dumb questions, so do not be afraid to ask. They have a really useful help section with videos and Help pages, so be sure to check them out. **What problems is BigCommerce solving and how is that benefiting you?** I tried to run my own webstores in the past, and struggled. I suffered a bunch of site crashes and rebuilds which makes a customer not trust you with constantly seeing new sites, having to register again. I have been able to build a website with BigCommerce that I never thought I could do myself, and with the stability of the site, it takes a load of pressure off my shoulders which really is fantastic!!! Having automatic shipping quoting working has really worked out where, as before I could never figure out how to make that work, but have been able to now have everything set up automatic which has I am sure increased sales. ### 8. Great product and very affordable for Small Businesses to start an online store!! **Rating:** 5.0/5.0 stars **Reviewed by:** Drew S. | Manager of Brand Development & Merchandise, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2021 **What do you like best about BigCommerce?** Our POS is ShopKeep so I would have to say the thing I like best is that BigCommerce integrates with ShopKeep and made setting up the store extremely easy. All products in ShopKeep were able to be turned on in BigCommerce so I didn't have to create everything all over again. Also, inventory tracking is done in both ShopKeep and BigCommerce so if something sells in-store or online, inventory will be accurate on both ends. When bringing in new products, I create the item in ShopKeep, go to integrations, and turn on the new products in BigCommerce where item name, price etc are all transferred through. **What do you dislike about BigCommerce?** I would say the initial thing that I didn't like was that we would get lots and lots of scammers using fraudulent credit cards attempting to purchase merchandise from our online store. The transactions were usually marked as suspicious. We would then look into it and refund the card if it was indeed fraudulent. It was more so just annoying, but updates to BigCommerce and to the checkout process have seemed to fix this issue. One other thing that I would say that I dislike is that sometimes I forget that changes need to be made in ShopKeep first and then those changes will automatically update in BigCommerce. It doesn't update the other way if changes are made in BigCommerce first. **What problems is BigCommerce solving and how is that benefiting you?** When we first started out we had a 3rd party company running our online store. We did no work, but didn't make much off it. Once we saw that ShopKeep and BigCommerce partnered up, it was a nobrainer to look into it. Now people from all over the world are able to purchase products from our team and online store. They don't have to physically attend a game to buy merchandise. We also really like the preorder feature that allows us to start taking preorders for some of our popular products before they arrive. Fans are able to guarantee their item and then don't have to wait in line at a game to get a high demand product. ### 9. Reliable, fast program that does what it's supposed to do, simply. Great support too. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2021 **What do you like best about BigCommerce?** No glitches, reliable, fast and the support team are quick to respond with any queries we have. **What do you dislike about BigCommerce?** We are approaching 16,000 categories and this is one area slowing us down. **What problems is BigCommerce solving and how is that benefiting you?** Easy to refund and replace orders. Works well alongside another commerce program. ### 10. Big Commerce E-Commerce Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Rick L. | CEO, Director of Development, Food & Beverages, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2021 **What do you like best about BigCommerce?** I like the fact that I can manipulate our website without the use of a designer. The application is quite robust. With the knowledge base, the user community, and online chat to support, I can usually get most of my questions answered. **What do you dislike about BigCommerce?** There are some portions of the application that are rather technical and confusing. The major drawback is the pricing structure can punitive. Our volume increased to a significant level then our pricing tripled. Once the pandemic hit we were unable to reduce the pricing until the balance of our previous 12 months' volume dropped below the plan benchmark. **What problems is BigCommerce solving and how is that benefiting you?** We are able to offer our customers a unique experience to order corporate catering which helps set us apart from our competition. With our website utilizing Big Commerce we have been able to offer online ordering which has helped us be a market leader for many years. ### 11. Great e-commerce platform for Small to medium sized companies **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2021 **What do you like best about BigCommerce?** Simple user-friendly administration and dashboard **What do you dislike about BigCommerce?** Does not help with integrating with other platforms like Salesforce and Oracle EBs **Recommendations to others considering BigCommerce:** Be warned, not a a good platform for large complicated companies, especially with complex backend processing. **What problems is BigCommerce solving and how is that benefiting you?** Host all e-commerce websites as well as any marketing website on platform. Benefits had been that migrated many websites to the platform in about two years. ### 12. this is a great e-commerce platform **Rating:** 4.5/5.0 stars **Reviewed by:** SocialHead M. | salesman, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2021 **What do you like best about BigCommerce?** Create and upload products to your store easily **What do you dislike about BigCommerce?** it ok for me it will be better if there are many beautiful store skins **Recommendations to others considering BigCommerce:** Hope your staff can give us better technical support in terms of this setup and hope the team will come up with many new features to help standardize the exchange for the store. **What problems is BigCommerce solving and how is that benefiting you?** deliver products to customers because I am a shop owner in Vietnam, so it is very inconvenient to deliver my products to customers ### 13. Great online store host **Rating:** 5.0/5.0 stars **Reviewed by:** Charles L. | Owner/President, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2021 **What do you like best about BigCommerce?** Their customer support is fantastic. If you have any questions or issues, you can connect immediately via chat. The themes are great and very easy to design using Page Builder. Then there are apps that make the process much smoother such as QuickBooks Online syncing pricing and quantities, ShipStation to seamlessly capture and process orders, inkFrog to connect to eBay and Amazon, plus other beneficial apps. **What do you dislike about BigCommerce?** BC has product bulk editing, however it needs to be expanded to include product cost. Also themes that are free are limited. **What problems is BigCommerce solving and how is that benefiting you?** Being able to sell online with a reliable host with immediate customer support is a biggie. We have been able to reach a whole new customer audience by seamlessly integrating with eBay. All we have to do is print out the shipping labels when the orders come in. ### 14. Either Big Commerce or Shopify unles you use Woo. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2020 **What do you like best about BigCommerce?** Largely all inclusive. More than Shopify. Still may use addons. **What do you dislike about BigCommerce?** Frankly, it is slightly harder than Shopify. In the end, there isn't much difference. **Recommendations to others considering BigCommerce:** If you want a full solution for e-commerce, and you don't want the learning curve of Woo Commerce with WordPress, you have the choice of Shopfy or BigCommerce. (By the way - BigCommerce can now be used with a WordPress blog.) For the price - 29/month, you give up a lot of worry and work. The other platforms - like Wix are not as easy or they are not as good a solution. Found that Magento was both expensive and difficult - it is built more for an agency to charge you to run it because you don't want to bother yourself. **What problems is BigCommerce solving and how is that benefiting you?** Only issue is that it is easier to look good on Shopify. It is somewhat more self-contained and takes a Wordpress blog. ### 15. Successful on line shop **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2021 **What do you like best about BigCommerce?** The use of the Big Commerce platform has been seamless for us. The updates and the suggestion have made our online shop very successful. **What do you dislike about BigCommerce?** We hope that in the future, we have access to other payment options that will help our business grow further. **What problems is BigCommerce solving and how is that benefiting you?** Keeping track of our inventory and updating the store products can take time. It does have a seamless approach. ### 16. Good Support **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2021 **What do you like best about BigCommerce?** The support the company offers is excellent. Generally, you don't have to wait too long to get the help required. **What do you dislike about BigCommerce?** To get all the features, it is on the expensive side. They need to get better pricing. **What problems is BigCommerce solving and how is that benefiting you?** I use BigCommerce to run my website and give support through other third-party programs. ### 17. Great Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Zack F. | Shark Wheel COO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2021 **What do you like best about BigCommerce?** Big Commerce natively includes a lot more functionality than Shopify and Woocommerce. You don't need to fumble around and pay for countless apps per month to get your site working properly. **What do you dislike about BigCommerce?** Wholesale reporting and breaking out reports are a challenge **Recommendations to others considering BigCommerce:** Aside from downloading reports, Big Commerce is amazing. **What problems is BigCommerce solving and how is that benefiting you?** Lower costs, easier to navigate, less apps to configure, less issues ### 18. Why I use BigCommerce and recommend it to others **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2021 **What do you like best about BigCommerce?** Easy to navigate smooth interface that is self-explanatory with many free add ons and others at minimal cost with free trials. Integrates with Tax, Channel Advisor, and other well-known software. **What do you dislike about BigCommerce?** It does not integrate with UPS, FEDEX and USPS without a paid add on. **What problems is BigCommerce solving and how is that benefiting you?** It is our website ecommerce solution. ### 19. chronic issues and a lack of support **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2021 **What do you like best about BigCommerce?** It takes orders when I need to input them. Other than that it has major problems that limit my business. **What do you dislike about BigCommerce?** It is an empty platform that you have to pay to add on anything useful, most analytics are lacking, everything a normal business would want you have to pay to add on. It is a waste of money. We are presently looking for a CRM to replace it as it does a terrible job. Support sucks. You cannot look up customers with their phone. It drops zip codes out regularly. **What problems is BigCommerce solving and how is that benefiting you?** None whatsoever, it creates more work attempting to do basic things. When you try to drill down to something and it gives incorrect results or does not understand you have to start all over again. Customer files are difficult to maintain. It is impossible to get adequate support. The link between shipstation and commerce breaks regularly. Shipper HQ the recommended ap is lacking majorly in understanding dimensions etc ### 20. All the features I use the most, in a single package **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2021 **What do you like best about BigCommerce?** BigCommerce has provided me with so many useful tools up front, without needing to pay for extra add-ons or higher pricing tiers. When I've needed support, their team has been very quick to respond to all my communications. **What do you dislike about BigCommerce?** The stock themes are pretty bland, especially compared to Shopify storefronts, and there are still just a couple of features that don't have native support yet. Things like product backorders, more options for automatic promotions, and dynamic banners, popups, and widgets. Integration with QuickBooks could be improved. **What problems is BigCommerce solving and how is that benefiting you?** BigCommerce gave me the space to showcase my entire catalog on my terms, instead of being limited to the Etsy framework (or marketplaces in general). I'm also saving money by paying a flat monthly fee, instead of a commission on every sale - like I used to pay on Etsy, and like I'd be paying on the comparably-priced level of Shopify. I've gained much more flexibility in managing my online presence, especially with all the app and channel integrations, like MailChimp, Yotpo, Facebook, Instagram, Pinterest, and others. ### 21. A great user experience for me. I have loved the e-commerce site from the start **Rating:** 5.0/5.0 stars **Reviewed by:** Stanley E. | Independent contractor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2021 **What do you like best about BigCommerce?** Nothing much actually. Everything is balanced for me and smooth. The services they offer ranges from physical products to digital.. online and in-person services and all. The themes are also good **What do you dislike about BigCommerce?** Integration system. Sometimes it's harder for me to integrate my Instagram using Facebook and all. Even though I try not to use these integrations' it's where my customers contact me the most **Recommendations to others considering BigCommerce:** Being an independent contractor using bigcommerce has helped me gone far and reached more customers 😀. Like it took me from dealing locally, to state-wide. **What problems is BigCommerce solving and how is that benefiting you?** Integration and increasing my sales channels. Benefit wise I have received alot of recognition and exposure to lots of people ### 22. I think bigcommerce is good but u still prefer/depend on other sites for some features **Rating:** 3.0/5.0 stars **Reviewed by:** Antonio G. | Pharmacy tech, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2021 **What do you like best about BigCommerce?** I can upload as much products as I want and I don't have to upgrade to make my store live **What do you dislike about BigCommerce?** I can't integrate it with my other marketplaces and it's annoyin because I have reached out to customer support but they keep telling me yo use API and i don't even know how to use this **Recommendations to others considering BigCommerce:** Can't really say I'd recommend it because like I said earlier it's missing some of my favorable core features and integrations as well **What problems is BigCommerce solving and how is that benefiting you?** Using API is one of the major problems I have. But benefits wise I'm still counting how much I can get. ### 23. Bigcommerce, the platform that guides you to create e-commerce stores **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2021 **What do you like best about BigCommerce?** BigCommerce is a platform that is responsible for electronic marketing, providing creations of virtual stores which offer multiple tools that help you expand into the world of electronic sales as this platform not only gives you the ability to integrate marketing but also designs a base of total control of customer data to promote increased sales within any electronic store with a very striking interface and totally easy to handle **What do you dislike about BigCommerce?** Among the main functions that I dislike about Bigcommerce is that it does not have a notification or alert system that can prevent some kind of technical problem that arises in the virtual stores, just as it also does not have a tracking in the inventory, I hope that soon they will include these functions in future updates as they would be of great help to all beneficiaries **Recommendations to others considering BigCommerce:** Bigcommerce is the ideal solution for any type of company wishing to enter the world of electronic sales and according to the extensive experience I have with this platform I recommend satisfactorily to make use of the tools that this platform offers. **What problems is BigCommerce solving and how is that benefiting you?** Since we hired the service of Bigcommerce we have managed to expand and become independent in the web world, since we have managed to create through this platform an electronic store where all our products are promoted by promoting catalogs, as elaborate shopping carts according to the satisfaction of each client, without any doubt Bigcommerce has given a breakthrough to our web expansion with which we did not count before this platform was implemented in the company ### 24. Great **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2021 **What do you like best about BigCommerce?** there are strong reasons to believe that BigCommerce provides a viable and powerful interface for e-commerce needs. **What do you dislike about BigCommerce?** Big Commerce is missing many native features that other shopping carts have already incorporated. **What problems is BigCommerce solving and how is that benefiting you?** The brand seems great. It would solve the problem of native carts. ### 25. Good CMS for Start Ups Looking New to the Ecommerce Space **Rating:** 4.0/5.0 stars **Reviewed by:** Melissa-Ann D. | User Experience Designer, Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2021 **What do you like best about BigCommerce?** Big Commerce is a fairly easy-to-use interface that allows for quick onboarding. Documentation is vast, and resources are easy to locate. **What do you dislike about BigCommerce?** Custom files are hard to quickly find and navigate to the portion you are looking for. **What problems is BigCommerce solving and how is that benefiting you?** Ecommerce, CMS, and prodcut management. ### 26. BigCommerce **Rating:** 5.0/5.0 stars **Reviewed by:** Diwakar k. | Web Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2021 **What do you like best about BigCommerce?** BigCommerce is just like a Shopify website. the big benefit is customer grouping and we can save our credit card **What do you dislike about BigCommerce?** pro plan is very much costly and not useful for normal peoples **What problems is BigCommerce solving and how is that benefiting you?** The benefit is that one place for all eCommerce solutions and we can easily set up store ### 27. Bigcommerce has alot more advantages over other e-commerce sites **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2021 **What do you like best about BigCommerce?** The unlimited products you can sell. As many or little as you want.. you can sell different kinds of products and also they give you a grace period if you want to extend your free trial or if you have problems keeping up with invoice and publishing payments they still help you with it. **What do you dislike about BigCommerce?** It doesn't have some core apps like shopify.. like tapcart.. GotIt and other apps I can use to get my site and products in alot of places. **Recommendations to others considering BigCommerce:** Bigcommerce is the site to go for interms of e-commerce. When it comes to making a store and selling.. Bigcommerce is by far the best e-commerce site for sales. **What problems is BigCommerce solving and how is that benefiting you?** I haven't had any problems yet.. maybe along the way but I'm still to find some. For benefits.. can't really think of any ### 28. Provides and guarantees optimal growth. **Rating:** 5.0/5.0 stars **Reviewed by:** Angelo V. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2020 **What do you like best about BigCommerce?** BigCommerce is so easy to configure for both beginners and experienced professionals in the field, as it is a very profitable software, according to the channeling and optimal and advanced growth of your electronic store, providing a fairly complete success, mentioning that maintains a fair ease of payment for all customers registered on this platform, without excluding that one of the most outstanding points from my point of view is that each member can purchase totally secure shopping carts for their convenience. **What do you dislike about BigCommerce?** A flexibility in the main areas of its website, with respect to minor changes, which are equally necessary for a well-structured performance in these areas, in order to establish a stable and solid electronic commerce, which most of users look for a sure source of effectiveness that they can acquire independently, highlighting that these points slow down the progress and growth of any store or organization in general. **Recommendations to others considering BigCommerce:** This software is perfect for environments connected with electronic commerce in a general way, whether it is even for recurring inventory management, the availability of alternative solutions for partners, sometimes determinable, including their constant changes in the adaptation of methods of e-commerce, highlighting that it is very suitable for users who need to focus more on the brand of their company and the sales necessary for its growth, since BigCommerce guarantees this possibility in a maximum percentage and with immediate success. **What problems is BigCommerce solving and how is that benefiting you?** We use BigCommerce to reach potential customers in a national environment, in order to establish better labor relations, due to the closeness that can be maintained, as it has been a great tool to carry out various follow-ups in our digital inventories, with operations in progress, and those carried out and thus determine a control in these areas, as well as in the registry base of the clients that we acquire, to promote their commercial stability that they present with us, from virtual stores, without excluding that our presence manages in the e-commerce in an amazing and sophisticated way. ### 29. Big Commerce Was a Big Upgrade for Us **Rating:** 4.5/5.0 stars **Reviewed by:** James G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2021 **What do you like best about BigCommerce?** More than anything else, I love the 24-7 customer support **What do you dislike about BigCommerce?** They don't have as many out-of-the-box tools developed as Shopify but what they do have is high quality and helpful. **What problems is BigCommerce solving and how is that benefiting you?** We wanted the flexibility to add, delete, update products via csv. We wanted to add custom elements to our site that are unique to our business and long-term want to have an open-API so we can expand our site's functionality. ### 30. The features are limited. Not that it's bad it's just sometimes I want to expose my site but cannot **Rating:** 3.5/5.0 stars **Reviewed by:** Christian H. | Warehouse associate, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2021 **What do you like best about BigCommerce?** Unlike other sites that have limited functionality.. bigcommerce had a variety of upsides.. great themes... fast and reliable customer support.. unlimited product imports.. and they even help you with trial problems **What do you dislike about BigCommerce?** The integrations are limited. While it had facebook insta amazon wish walmart and other major marketplaces.. it needs integrations like apps that help you create mobile versions of your site and apps that help you sell or import your products to other merchant apps **What problems is BigCommerce solving and how is that benefiting you?** Benefits is the trial periods and unlimited product imports. Other commerce sites like shopify woocommerce godaddy and all have limited product imports or short trial periods but bigcommerce is willing to work with you on increasing your trial times and they have unlimited product imports ### 31. The ease and benefits of using BigCommerce **Rating:** 4.5/5.0 stars **Reviewed by:** Ag N. | Mis liabilities, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2021 **What do you like best about BigCommerce?** With the presence of e-commerce, it greatly helps resellers to market products to consumers. **What do you dislike about BigCommerce?** using e-commerce is prone to fraud because the items being promoted sometimes do not match the real thing **Recommendations to others considering BigCommerce:** Search for information about which BigCommerce can provide benefits and good service either through friends or by searching on Google. **What problems is BigCommerce solving and how is that benefiting you?** Provide convenience for me to conduct retail transactions, both as a producer and a consumer. ### 32. Best small Business E-commerce **Rating:** 4.0/5.0 stars **Reviewed by:** rehan j. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2020 **What do you like best about BigCommerce?** *If you have a startup, and wants to sell your goods online with your own store, this is best platform where you can do easily. *Signup takes less then 2 mins. *Setup your store with all the easy builder and lots of customization available. *Easy payment acceptance available. *Pess price compare to other e-commerce *Easy trial of 15 days available. *Customization in Pc, tablet and mobile easily on the go. *No transaction fess compared to other e-commerce. **What do you dislike about BigCommerce?** * Courier integration should be made with local partners, which helps out easy setup. *Currency of INR not availabe, which is drawback. *Support should be improved. **Recommendations to others considering BigCommerce:** A best startup platform to showcase your products easily in less time, and price effective with all the customization for your store. **What problems is BigCommerce solving and how is that benefiting you?** *As a new startup, it helps me to showcase my products easily and effectively. *I designed my own store and can customized anytime with products available quickly. *In the pandemic it helped me alot to showcase my product on store and avoid people to gather at once place for safety. ### 33. BigCommerce Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** September 07, 2021 **What do you like best about BigCommerce?** BigCommerce is well-supported by other apps and has excellent customer support! **What do you dislike about BigCommerce?** There is occasional downtime and bugs that occur, but their engineers are usually quick to respond. **What problems is BigCommerce solving and how is that benefiting you?** Using BigCommerce has allowed our online business to scale rapidly, adding a variety of apps and customizations. ### 34. E-commerce backup accuracy is achieved with bigcommerce. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2021 **What do you like best about BigCommerce?** The bigcommerce software possesses in its power collaborative business web tracking tools by means of digital asset management construction formats, sales contact data circulation, internal product control schedules, simplified electronic access moderations, marketing addressing through encrypted servers, advertising computer package manipulations, market growth network prioritization, internal inventory tracking adaptations, real-time presentation design advisories, adjustable marketing constructions, negotiations through robust connection interactions, intuitive offer management, relationship communication marketing, user data training, commercial revenue referral regulation assistances, are taken care of with this campaign traffic scheme. **What do you dislike about BigCommerce?** The bigcommerce system has cloud shopping provisioning errors, where its billing qualification is deficient in showing bank data of the payment issuer, wrongly placing personal customer information such as real estate addresses and transaction reference codes, creating a disproportionate data loading security, so a secondary page should be configured with private messaging to establish password encryption orders and scalability of manual purchase control, originating better sales situations for users, a very simple interface, expressed in gray and white letters with an upper left triangle to support their operations. **Recommendations to others considering BigCommerce:** I recommend the management of coordinates balanced by e-commerce actions originated with bigcommerce sales connectivity system, who exercises a precision of cloud communication networks for company products, intelligent analytical content crawls, email utilizations for sending real-time product presentations, multimedia content validation supports, professional campaign funding, statistical sales creation relationships, sales query planning, sample feedback advice, analog metadata security, make this shopping report loading system recommendable. **What problems is BigCommerce solving and how is that benefiting you?** To stimulate public actions of relating real-time campaign presentation formats, finance shopping security operations, processing robust presentation scales of simplified contents, offering business solutions in a professional way, customer contact list groupings, api address creation, schematization of editing template channels, customer purchase linkage assists, inventory supply incorporations for campaign budgets, user purchase tracking valuation indications, unified accounting calculations, are developed through the uses of this marketing tool panel in my company. ### 35. Flexible and well connected **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2021 **What do you like best about BigCommerce?** BigCommerce is flexible and connects will with other SaaS products. This means that it is not only my storefront, but is also takes care of the connection to payment systems, invoicing, mailing list capture and fulfilment. There are plenty of templates to chooses from too. **What do you dislike about BigCommerce?** In terms of pricing, there is a HUGE jump from Plus to Pro - one extra dollar of sales will cost you nearly $3000 in increased fees over 12 months. A nice problem to have, but wow. **What problems is BigCommerce solving and how is that benefiting you?** BigCommerce handles it all for me - I managed to relaunch a store in a couple of days, which I was expecting to take several weeks. ### 36. Big Commerce review by Rick **Rating:** 5.0/5.0 stars **Reviewed by:** Rick T. | B, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2021 **What do you like best about BigCommerce?** Ease of imputing data and pictures of products. **What do you dislike about BigCommerce?** Site software was developed by Australians that took it to the USA and now charge fees in US dollars. **What problems is BigCommerce solving and how is that benefiting you?** Big commerce has helped us become a nation wide distributor to our customer base of small to medium size retailers. ### 37. Promises missed **Rating:** 3.0/5.0 stars **Reviewed by:** Paul C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2021 **What do you like best about BigCommerce?** The technical support people actually talk like human beings, nt just people giving technical answers without explaining and trying their best to solve problems. **What do you dislike about BigCommerce?** Your company offering services and additions without really having your act together. Having a sales department that acts like a used car company. Not fulfilling promises and blaming it on someone else. **What problems is BigCommerce solving and how is that benefiting you?** Not much yet. ### 38. BigCommerce **Rating:** 5.0/5.0 stars **Reviewed by:** Richard H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2021 **What do you like best about BigCommerce?** Ease of building your own web site without the cost of hiring someone, Very easy to navigate and simple to update and add products **What do you dislike about BigCommerce?** only thing so far is shipping options , not as easy as the rest of the options **What problems is BigCommerce solving and how is that benefiting you?** stepping away from magento was a huge help and Big Commerce has made it an easy transfer ### 39. Sell quickly, conveniently and securely with bigcommerce by managing smart commerce. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2020 **What do you like best about BigCommerce?** Its assured marketing operations, its formation of purchase link stability, account maintenance launches, online store opening conditions in a simple way, integrating content delivery mailboxes, activation of intelligent organizational resource sharing services, creation of enriched content with customer acquisition, management of artificial intelligence handling, analysis of customer data import, digital marketing tools arrangement, api server innovation, shared network modulation, statistical performance production financing, are all driven by bigcommerce software. **What do you dislike about BigCommerce?** The bigcommerce software has problems in providing downloads of databases of collaborative origin, because its direct sales mechanisms maintain disproportions of adjustment of campaigns, followed by a sample deconfiguration of deliveries of messages, which prevents them from being generated greater performances of purchase volume in my company, decreasing the quality of business imports work within my platform, having to be triggered a valuation of e-commerce in the cloud to establish different and more accurate patterns of sharing administrative business results. **Recommendations to others considering BigCommerce:** Bigcommerce I recommend it for positioning my products, regulating purchase operations in my company, automating flows of opening communication channels of negotiation, writing accurate payment templates, invoicing of quotas with electronic wallets, automation of purchase management, repair of product delivery media, formulation of entries for mobile use, Virtual monetary account settlement management, provision of digital asset management services, file mobility for conducting e-marketing growth, intelligent web commerce constructions, incorporation of financial adjustments with communication network design tools, are developed through this advertising programming. **What problems is BigCommerce solving and how is that benefiting you?** Bigcommerce has been operated in a professional way, thanks to its incredible economic preparation force of combined negotiations, it manages a robust programmatic behavior of simple web navigation, where it is operated through cloud communications, campaign production cost encryptions, channel opening time reductions, continuous regulated product budget focus, The creation of self-learning templates, systematization of multi-platform technologies, grouping of billing histories, programming of intelligent customer relations, cyber-security equipment in the cloud, visualization of tools with options for safeguarding your panels in real time, have helped my company to familiarize itself with successful asset control operations. ### 40. Powerful eCom website builder with the ability to customize **Rating:** 5.0/5.0 stars **Reviewed by:** Marc F. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2020 **What do you like best about BigCommerce?** The interface is fairly easy to use overall. It allows me to choose to upload product info and images in bulk or individually. Customize the site using HTML/CSS knowledge or through a compatible app since it is nearly impossible to create a one-size-fits-all website template. They have a helpful tech support team that is available through email, chat, or phone. They also have a helpful and responsive online community. **What do you dislike about BigCommerce?** There are times it is technically demanding and if you do not know how to code in HTML or CSS can be inconvenient when it comes to customizing your site. **Recommendations to others considering BigCommerce:** Before you begin with building your ecommerce site, make sure to download and fill out the product template product for each website template. Have all the high-quality product info and images available. Each image should be at least 1280px by 1280px (300dpi). Product info should be descriptive and relevant, this way Google and other search engines can find your website more easily. The more content per page, the better (at your discretion). **What problems is BigCommerce solving and how is that benefiting you?** BigCommerce allows our company to get a website up and running within weeks instead of months using their website templates. Our e-commerce business has been increasing steadily since we first went live with our website. We have to option to combine all websites for each line into one account. ### 41. Big Commerce saved my Company after Volusion almost killed it **Rating:** 5.0/5.0 stars **Reviewed by:** Dee Dee M. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2020 **What do you like best about BigCommerce?** Big Commerce is fast and the coding is clean. When I had Volusion my SEO software programs and Google Webtools had many errors due to speed and scripting and other things that just kept me from getting higher visibility on Google. Also - it is far less glitchy. I lost tons of customers when I first moved my platform to Volusion because they couldn't log in and actually ended up in loops. Big Commerce solved that problem and I have slowly gotten my old customers back while getting lots of new ones. **What do you dislike about BigCommerce?** Would like a little bit more flexibility in modifying themes. It is kind of complex. **Recommendations to others considering BigCommerce:** Do it **What problems is BigCommerce solving and how is that benefiting you?** Think I answered that above. But also it has been easy to add apps for loyalty program and mail chimp integration. So it is making my workflow a bit easier. ### 42. One Of The Best eCommerce Platforms **Rating:** 5.0/5.0 stars **Reviewed by:** Rodger J. | E-Commerce Analyst, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2020 **What do you like best about BigCommerce?** I like how easy it is to use with multiple brands and stores - even without a dedicated method for managing multiple stores. No matter whether it is the site development, which takes weeks instead of months from nothing to a fully functioning store or the installation ofplugins, everything is faster, easier and cheaper to manage from an overall time and cost perspective. Almost everything you want to accomplish is possible within a few minutes compared to hours and days with a platform like Magento. Finally, the support staff at Big Commerce, and the surrounding community is excellent with prompt help with a great attitude! **What do you dislike about BigCommerce?** The fact that there is some features hidden behind a paywall such as the abandoned cart features. Although they're are too sophisticated anyway. Although use has been under 1 year it still seems like it has far less negative qualities then other platforms out there today. After further use I will update this review if possible. **Recommendations to others considering BigCommerce:** Plan your outline, dev will be fast! **What problems is BigCommerce solving and how is that benefiting you?** Being able to manage multiple stores easily and connecting to 3rd parts apps. This is a huge advantage over other platforms that have long wait times to plan, mockup, design, develop, stage and quality check changes when on Big Commerce it is plug and play with almost everything single switch be extremely easy to accomplish. ### 43. Excellent platform for small business **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2021 **What do you like best about BigCommerce?** Admin area of BigCommerce is very user friendly and easy to use. There are a lot of useful 3rd party integrations that are always available to take advantage of the latest technology. **What do you dislike about BigCommerce?** Custom updates to themes can be a bit tricky if you're not too technically savvy. But this could just be because I don't use this feature often so I might just be unfamiliar. **What problems is BigCommerce solving and how is that benefiting you?** BigCommerce has been a cost-effective way to have an e-commerce store for the "little guys". ### 44. Increase sales and better management **Rating:** 4.5/5.0 stars **Reviewed by:** Erich B. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2021 **What do you like best about BigCommerce?** The configuration was very simple and it was equally easy to add our products to the sales tool. We are very excited about the good admin management and the additional stock management. **What do you dislike about BigCommerce?** I can't customize several design elements enough for our needs, our widgets are sometimes displayed differently and they are not always updated fast enough. **What problems is BigCommerce solving and how is that benefiting you?** We can present our products well to our customers and the many features help to increase our sales. The stock management is integrated and so we can completely manage all the sales in one tool. ### 45. BigCommerce Review **Rating:** 4.0/5.0 stars **Reviewed by:** Memorie B. | Office Manager/Administrative Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2020 ### 46. Easy to use but you must teach yourself **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2021 **What do you like best about BigCommerce?** Easy to build webpage-add products and make the site look really great. 24 hours of support online and on the phone. **What do you dislike about BigCommerce?** you must teach yourself and if you want it extremely customized- you have to hire a web developer for coding. **Recommendations to others considering BigCommerce:** It will take a full-time individual to get the site set up. Requires a lot of work up front and knowledge of how to build a website. **What problems is BigCommerce solving and how is that benefiting you?** Higher web sales and easier shopping for our customers ### 47. Bigcommerce efficient large-scale sales. **Rating:** 3.5/5.0 stars **Reviewed by:** Jhon B. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2020 **What do you like best about BigCommerce?** This platform allows you to sell your products online without the need to create a web page, you do not need to have technical or design knowledge to do so as it provides easy-to-use tools and functions to run a successful electronic store. It offers a wide variety of theme templates so that your page looks good, you will achieve a greater customer reach than usual and your profits will increase significantly. **What do you dislike about BigCommerce?** Our performance with the platform has been increasing and the results are very good, better than we expected, but sometimes when we go to the statistics for some reason they stop working or are simply delayed, they should improve this for optimal performance This does not mean that it is a bad platform, but it could be much better than it is now. **Recommendations to others considering BigCommerce:** This is an ideal platform for the electronic commerce of our business, we have not had significant problems simply doubts and solved in a very short time. It gives you the opportunity to have a commercial fluidity, you save a lot of time that you can channel in other areas of the company that you need, it is very easy to learn to use and your profits will increase quickly, recommended. **What problems is BigCommerce solving and how is that benefiting you?** Without a doubt it was the best option we took to start our electronic commerce since we do not know how to make a website. They provide us with great functions and tools to optimize our work, we perform customer segmentation in the option that of customers, we also have good management in the variation of prices for the type of customer, we have greater work fluency. Their integrations and support are essential for our business to run in the best way and our productivity is at full throttle, I must also emphasize that the customer service is very good, they are always willing to help the user for an optimal performance of the platform. Our sales have grown in a short time and the objectives we had set were met, in general it is very complete. ### 48. Bigcommerce increased traffic and sales exponential growth!!! **Rating:** 4.0/5.0 stars **Reviewed by:** Jonas K. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2020 **What do you like best about BigCommerce?** This platform provides the opportunity to grow your business with very powerful integrated marketing and conversion optimization tools, to achieve new increases in sales. It is very versatile, easy to use, it has standard functions and also integration of online markets and social networks, this allowed to make an immediate decision to choose Bigcommerce, the growth tools are very pleasant because the traffic increases sales so We have seen how this software works, it is very nice. **What do you dislike about BigCommerce?** At first setting it up is a bit confusing, but nothing to worry about, consult customer service and they helped me solve it in less than 10 minutes, it really seemed very fast and very friendly, the tools should be more intuitive to do the coupling something more easy. **Recommendations to others considering BigCommerce:** Excellent platform for those companies that want a greater scope or are stagnant and in turn implement a new online sales method with a payment page, you will obtain work fluency since practically only one page is handled, your customer service is always available with the best attention to help solve doubts, concerns or problems. You will save time and you can channel it in other areas. **What problems is BigCommerce solving and how is that benefiting you?** We can carry out a deeper and improved marketing, we have personalized with the themes that we can choose thanks to the number of options that exist in edition, in addition to the analysis that we can carry out by client and observe which are the frequent and potential clients, what who invest more money in our products. Day by day a fluidity of work is obtained, a progress in terms of the handling of the platform and an optimal performance. ### 49. Grove your business with bigcommerce **Rating:** 4.0/5.0 stars **Reviewed by:** Ghanshyam T. | Senior Frontend Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2021 **What do you like best about BigCommerce?** Secured SEO friendly Not required development knowledge to build a store PWA GDPR Compliance **What do you dislike about BigCommerce?** Need to pay more if sales increased based on plan features. Need to pay more for abandoned cart compare to other e-commerce Quite expensive **Recommendations to others considering BigCommerce:** If anyone have healthy budget th definitely go with bigcommerce as they provide multiple features in paid plan Abandoned Cart, Apps etc... **What problems is BigCommerce solving and how is that benefiting you?** Store Setup Theme customization Made theme Easy to edit code and do theme customizations Easy to use admin ### 50. excellent service comparatively to others **Rating:** 4.0/5.0 stars **Reviewed by:** shivani b. | Article Assistant, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2020 **What do you like best about BigCommerce?** I like it the best because it's very flexible to use in my mobile and I am able to manage my orders where ever I go. The dashboard is quite informative and helpful to me. I am happy with this app and hoping to scale my orders this year. the last year returns were pretty good and I love to continue with the app further as their features are pretty good comparatively. **What do you dislike about BigCommerce?** the problem is that the app crashes often and needs regular updates. Some do not have images in orders. There are some technical issues in the app. I think there should be some more development in the app like adding new features like others. Due to some of their technical issues, there is wrong feedback about the app. so I would like that problem to get fixed soon so that so other person gets stuck to get the uses to the app. **What problems is BigCommerce solving and how is that benefiting you?** I can make custom orders and it is simple and easy to use. I really like the order notification section as I no need to always open and check inside the app to know about orders. The start with the app has been good and I shape that this will boom my orders. at the same, I have also recommended it to many people because I have experienced the fruits of the app.Hope my review will be helpful to you to decide and proceed. ## BigCommerce Discussions - [Who uses BigCommerce?](https://www.g2.com/discussions/who-uses-bigcommerce) - 1 comment, 1 upvote - [Big Commerce Likes And Dislikes](https://www.g2.com/discussions/big-commerce-likes-and-dislikes) - 1 comment, 1 upvote - [Is there a way to change the formatting on invoices to show any activity after the initial purchase?](https://www.g2.com/discussions/is-there-a-way-to-change-the-formatting-on-invoices-to-show-any-activity-after-the-initial-purchase) - 1 comment, 1 upvote - [What software does BigCommerce integrate with?](https://www.g2.com/discussions/42165-what-software-does-bigcommerce-integrate-with) - 2 comments, 1 upvote - [How do we get the best version of bigcommerce and where?](https://www.g2.com/discussions/how-do-we-get-the-best-version-of-bigcommerce-and-where) - 1 comment, 1 upvote - [View BigCommerce pricing details and edition comparison](https://www.g2.com/products/bigcommerce/reviews?page=5&sc=on§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+06%3A51%3A14+-0500&secure%5Bsession_id%5D=87c990e0-e02a-4be9-941d-898a3c22be90&secure%5Btoken%5D=dfc8628f13d21f8ece7882f39d746e115ba139f79a522e133a39dc69080378e2&format=llm_user) ## BigCommerce Integrations - [99minds](https://www.g2.com/products/99minds/reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - [Acumatica](https://www.g2.com/products/acumatica/reviews) - [Addrexx](https://www.g2.com/products/addrexx/reviews) - [Akeneo PIM](https://www.g2.com/products/akeneo-pim/reviews) - [Algolia](https://www.g2.com/products/algolia/reviews) - [At Last](https://www.g2.com/products/at-last/reviews) - [Attentive](https://www.g2.com/products/attentive/reviews) - [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) - [Celigo](https://www.g2.com/products/celigo/reviews) - [Doogma Designer](https://www.g2.com/products/doogma-designer/reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) - [Fishbowl Inventory](https://www.g2.com/products/fishbowl-inventory/reviews) - [Glew](https://www.g2.com/products/glew/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - [Klevu](https://www.g2.com/products/klevu/reviews) - [LitCommerce](https://www.g2.com/products/litcommerce/reviews) - [LiveChat](https://www.g2.com/products/livechat/reviews) - [Meta Audience Network](https://www.g2.com/products/meta-audience-network/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Next.js](https://www.g2.com/products/next-js/reviews) - [Omnichannel Order Hub](https://www.g2.com/products/omnichannel-order-hub/reviews) - [PayPal BrainTree](https://www.g2.com/products/paypal-braintree/reviews) - [Sage 100](https://www.g2.com/products/sage-100/reviews) - [Vercel](https://www.g2.com/products/vercel/reviews) - [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) ## BigCommerce Features **Headless Commerce** - Decoupling - REST APIs - Data Orchestration - Customization - Extensibility **Reporting** - Reports & Analytics - Data Transfer Tools **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - E-Commerce Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Accounting Integration **Additional Functionality** - Inventory Control - AI Copilot - Reordering - Bulk Ordering - Multi-Currency - Customer Accounts - Multi-Location - Reporting & Statistics - Drag & Drop - Shopping Cart - Alerts/Notifications - Data Synchronization - Order Tracking - Email Marketing - Activity Dashboard - Loyalty Program - Multi-Channel Marketing - Templates - Customizable Templates - Inventory Tracking - Customizable Branding - CRM - Kitting - Customer Touchpoints - Customer Segmentation - Web/Mobile App Development - Product Catalog - Inventory Optimization - De-Coupled Front & Back Ends - Customer Database - Activity Tracking - Conversion Tracking - Search/Filter - Access Controls/Permissions - Barcode/Ticket Scanning - Product Configurator - Data Import/Export - Inventory Auditing - Quotes/Estimates - Customer History - Invoice Creation - For Small Businesses - Abandoned Cart Saver - Sales Trend Analysis **Merchandising/Marketing** - Storefront Design Tools - Product Visualization - Recommendations / Personalization - Promotions and Discounts - Shopping Cart Abandonment - Product Reviews - SEO **Omnichannel Features ** - Retail Management - POS Integration - Social Media Integration - Customer Service Integration - Marketing Tools - E-commerce Integration - ERP Integration **Product Catalog** - Content Management - Product Configuration - Product Search and Filtering - Intangible Products - Discount Management **Order Process** - Checkout Process - Shipping Options - Tax Display and Processing - Payment Processing - Order Management - Returns / Refunds - Retail Inventory Management - Multi-Channel Fulfillment - Returns Management - Order Processing - Order Fulfillment - Purchase Order Management - Backorder Management - Special Order Management - Payment Options - Sales Order Management - Purchase Order Management - Credit Card Processing **Multi-Channel Support** - Omnichannel - Mobile - Social Commerce - Customer Service - Store Locator - 3rd-Party Store Integration - B2B - Multi-Store - Point of Sale (POS) Integration - Social Media Integration - Mobile Commerce **Platform** - APIs - Customization - Integrations to Add-on Tools - User Management - Reporting / Analytics - Security - Admin Access Rights - Cross Browser Support - Performance and Reliability - Mobile Access - SEO Management - Shipping Management - Campaign Management - Catalog Management - Website Management - Promotions Management - Reviews Management - eCommerce Management - Price/Margin Management - Application Management - Product Data Management - Template Management - Multi-Channel Management - Invoice Management - Workflow Management - Warehouse Management - Sales Tax Management - Customer Management - Communication Management - Data Security ## Top BigCommerce Alternatives - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - 4.4/5.0 (855 reviews) - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) - 4.3/5.0 (558 reviews) - [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) - 4.3/5.0 (296 reviews)