--- title: BigCommerce Reviews meta\_title: 'BigCommerce Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 580 reviews by the users' company size, role or industry to find out how BigCommerce works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 580 scale: '5' date\_modified: '2026-08-11' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- ### BigCommerce Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** of BigCommerce, highlighting its straightforward setup and seamless integration capabilities. [(40 mentions)](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1347675&qs=pros-and-cons#reviews) Users commend the **top-notch customer support** of BigCommerce, appreciating their responsiveness and dedication to needs. [(21 mentions)](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1347701&qs=pros-and-cons#reviews) Users enjoy the **easy integration** features of BigCommerce, seamlessly connecting with various systems and tools. [(14 mentions)](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1345194&qs=pros-and-cons#reviews) Users praise BigCommerce for its **user-friendly interface and built-in features** , making online store creation seamless and effective. [(12 mentions)](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1345788&qs=pros-and-cons#reviews) Users value the **easy app integration** of BigCommerce, enhancing their store management and analytics capabilities effortlessly. [(11 mentions)](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1345393&qs=pros-and-cons#reviews) Users experience **limited customization** options in BigCommerce, hindering their ability to tailor their store effectively. [(12 mentions)](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1344852&qs=pros-and-cons#reviews) Users find BigCommerce **expensive** , suggesting that lower pricing would enhance accessibility and customer satisfaction. [(11 mentions)](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1346704&qs=pros-and-cons#reviews) Users struggle with **difficult customization** , facing limited options for personalizing their BigCommerce experience effectively. [(9 mentions)](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1345548&qs=pros-and-cons#reviews) Users face **customization difficulties** with BigCommerce, struggling to achieve unique designs and features for their stores. [(7 mentions)](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1345117&qs=pros-and-cons#reviews) Users face **limited features** on BigCommerce, often needing third-party apps and significant customizations, leading to switching platforms. [(7 mentions)](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1344881&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of BigCommerce ##### 1. Ease of Use Users value the **ease of use** of BigCommerce, highlighting its straightforward setup and seamless integration capabilities. [ See 40 mentions ](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1347675&qs=pros-and-cons#reviews) See Related User Reviews PS Phil S. Mid-Market (51-1000 emp.) 4.5/5 "Effortless App Integration on an Intuitive Platform" What do you like about BigCommerce? This platform is very user-friendly and offers access to thousands of apps that you can easily download and use. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 2.0/5 "Decent Ecommerce Platform" What do you like about BigCommerce? Decent live chat support. Easier to use compared to Woocommerce or Magento. ##### 2. Customer Support Users commend the **top-notch customer support** of BigCommerce, appreciating their responsiveness and dedication to needs. [ See 21 mentions ](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1347701&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 2.0/5 "Decent Ecommerce Platform" What do you like about BigCommerce? Decent live chat support. Easier to use compared to Woocommerce or Magento. ![Chloe S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chloe S.") CS Chloe S. Mid-Market (51-1000 emp.) 5.0/5 "Effortless to Use with Outstanding Customer Service" What do you like about BigCommerce? BigCommerce is very easy to use and customer service is fast ##### 3. Easy Integration Users enjoy the **easy integration** features of BigCommerce, seamlessly connecting with various systems and tools. [ See 14 mentions ](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1345194&qs=pros-and-cons#reviews) See Related User Reviews ![Anthony B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony B.") AB Anthony B. Mid-Market (51-1000 emp.) 4.5/5 "Flexible, Highly Customisable, and Easy to Integrate" What do you like about BigCommerce? It’s flexible, highly customisable, and can be integrated very easily. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.0/5 "Easy Search and Editable Storefront, but Copying Across Stores Needs Work" What do you like about BigCommerce? easy search functionality, easy editable fields on store front. Fairly good integration to our dispatch system. ##### 4. Product Management Users praise BigCommerce for its **user-friendly interface and built-in features** , making online store creation seamless and effective. [ See 12 mentions ](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1345788&qs=pros-and-cons#reviews) See Related User Reviews ![Abhilasha .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhilasha .") A Abhilasha . 4.0/5 "Robust E-commerce Platform with Room for Improvement" What do you like about BigCommerce? I appreciate how BigCommerce keeps our busy online store running smoothly with product listings,pricing rules and order processing all in one place.It ![Emilie P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emilie P.") EP Emilie P. Mid-Market (51-1000 emp.) 4.0/5 "Comprehensive E-commerce with Multilingual Support" What do you like about BigCommerce? I like BigCommerce because it's easy to use, which allows us to do a lot of things right within the webpage. We use it for both our English and French ##### 5. App Integration Users value the **easy app integration** of BigCommerce, enhancing their store management and analytics capabilities effortlessly. [ See 11 mentions ](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1345393&qs=pros-and-cons#reviews) See Related User Reviews PS Phil S. Mid-Market (51-1000 emp.) 4.5/5 "Effortless App Integration on an Intuitive Platform" What do you like about BigCommerce? This platform is very user-friendly and offers access to thousands of apps that you can easily download and use. ![NIKHIL A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NIKHIL A.") NA NIKHIL A. Enterprise (\> 1000 emp.) 4.0/5 "Effortless Store Setup with Powerful Features" What do you like about BigCommerce? I like how BigCommerce makes setting up and managing an online store simple, fast, and flexible. It gives you powerful built-in features, smooth integ ### 5 Cons or Disadvantages of BigCommerce ##### 1. Limited Customization Users experience **limited customization** options in BigCommerce, hindering their ability to tailor their store effectively. [ See 12 mentions ](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1344852&qs=pros-and-cons#reviews) See Related User Reviews ![Anthony B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony B.") AB Anthony B. Mid-Market (51-1000 emp.) 4.5/5 "Flexible, Highly Customisable, and Easy to Integrate" What do you dislike about BigCommerce? Creating custom themes can be difficult, and the B2B side still needs some work. ![Chad G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chad G.") CG Chad G. Small-Business (50 or fewer emp.) 2.0/5 "Straightforward for Basics, but Limited Features and Unresolved Support Issues" What do you dislike about BigCommerce? Lack of functionality, lack of reputable third party apps and plugins, a requirement for many theme customizations to meet business and marketing need ##### 2. Expensive Users find BigCommerce **expensive** , suggesting that lower pricing would enhance accessibility and customer satisfaction. [ See 11 mentions ](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1346704&qs=pros-and-cons#reviews) See Related User Reviews ![NIKHIL A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NIKHIL A.") NA NIKHIL A. Enterprise (\> 1000 emp.) 4.0/5 "Effortless Store Setup with Powerful Features" What do you dislike about BigCommerce? I dislike that BigCommerce can feel limiting with its design customization and that some advanced features require extra apps or higher-tier plans, wh ![Tom L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tom L.") TL Tom L. Small-Business (50 or fewer emp.) 4.5/5 "Easy Website Setup with Tons of Integrations, But Price Could Be Lower" What do you dislike about BigCommerce? Nothing really. Its actually a pretty good site to create a website.. If anything id say the price could be a little lower, being Australia i thought ##### 3. Difficult Customization Users struggle with **difficult customization** , facing limited options for personalizing their BigCommerce experience effectively. [ See 9 mentions ](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1345548&qs=pros-and-cons#reviews) See Related User Reviews ![Anthony B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony B.") AB Anthony B. Mid-Market (51-1000 emp.) 4.5/5 "Flexible, Highly Customisable, and Easy to Integrate" What do you dislike about BigCommerce? Creating custom themes can be difficult, and the B2B side still needs some work. ![Chad G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chad G.") CG Chad G. Small-Business (50 or fewer emp.) 2.0/5 "Straightforward for Basics, but Limited Features and Unresolved Support Issues" What do you dislike about BigCommerce? Lack of functionality, lack of reputable third party apps and plugins, a requirement for many theme customizations to meet business and marketing need ##### 4. Customization Difficulty Users face **customization difficulties** with BigCommerce, struggling to achieve unique designs and features for their stores. [ See 7 mentions ](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1345117&qs=pros-and-cons#reviews) See Related User Reviews PS Phil S. Mid-Market (51-1000 emp.) 4.5/5 "Effortless App Integration on an Intuitive Platform" What do you dislike about BigCommerce? We find ourselves needing a BigCommerce developer more often than I think should be necessary. Some apps require custom integration, especially if you ![Chad G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chad G.") CG Chad G. Small-Business (50 or fewer emp.) 2.0/5 "Straightforward for Basics, but Limited Features and Unresolved Support Issues" What do you dislike about BigCommerce? Lack of functionality, lack of reputable third party apps and plugins, a requirement for many theme customizations to meet business and marketing need ##### 5. Limited Features Users face **limited features** on BigCommerce, often needing third-party apps and significant customizations, leading to switching platforms. [ See 7 mentions ](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1344881&qs=pros-and-cons#reviews) See Related User Reviews ![Chad G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chad G.") CG Chad G. Small-Business (50 or fewer emp.) 2.0/5 "Straightforward for Basics, but Limited Features and Unresolved Support Issues" What do you dislike about BigCommerce? Lack of functionality, lack of reputable third party apps and plugins, a requirement for many theme customizations to meet business and marketing need ![NIKHIL A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NIKHIL A.") NA NIKHIL A. Enterprise (\> 1000 emp.) 4.0/5 "Effortless Store Setup with Powerful Features" What do you dislike about BigCommerce? I dislike that BigCommerce can feel limiting with its design customization and that some advanced features require extra apps or higher-tier plans, wh LD Luis D. Sales Representative Small-Business (50 or fewer emp.) 8/9/2024 "Powerful ecommerce plattform" 4.5/5 What do you like best about BigCommerce? Intuitive backend, fast updates, permanet updates on the plattform. Review collected by and hosted on G2.com. What do you dislike about BigCommerce? Exporting products doesn't download all the product information such as HS code and availability info. The variation option does not update the product dimensions, which is a problem for shipping cost calculation. Review collected by and hosted on G2.com. What problems is BigCommerce solving and how is that benefiting you? Allow us to take orders after hours and reach markets out of our proximity. Review collected by and hosted on G2.com. Show More 8/13/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![James M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James M.") JM James M. Ecommerce Manager Retail Small-Business (50 or fewer emp.) 4/16/2024 "Good Platform With Lots of Features and Great Support" 4.5/5 What do you like best about BigCommerce? Bigcommerce is a really good, reliable platform that we have been using for years (we are a toy retailer). As someone who uses the software on most days of the week, I find the interface well laid out, (in my opinion) pretty easy to use, and they always seem to be improving the software. The support team are really good, and can usually help me when I need them to quickly and politely. The ability for us to be able to suggest improvements and vote on others suggestions is really good, and there have been quite a lot of things that we have wanted, implemented into the software. The app store also has tons of apps which are easy to install and use, which we have used to expand our reach to other marketplaces. Integrating with Bigcommerce this way is nice and simple. Review collected by and hosted on G2.com. What do you dislike about BigCommerce? As a company with multiple stores online, I wish that Bigcommerce would add the following (because they don't have them currently): The ability to have multiple click and collect locations without the need for additional apps. The site search function is not bad, and seems to be on par with Shopify, however it would be nice for the seach to be natively more intuitive (like Doofinder) but without the need for another installation or subscriptions. Finally, I think that all features should be allowed on all tiers, rather than saving some for the moire expensive tiers. Review collected by and hosted on G2.com. What problems is BigCommerce solving and how is that benefiting you? Bigcommerce has enabled us to create and maintain a good looking, professional online presence and even expand our reach and customer base. It allows us to do all of this with a very small team and limited technical expertise ( we bought a theme so that we did not need to code anything). At present, we are happy with Bigcommerce and are going to continue using it. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller EB Ellen B. Small-Business (50 or fewer emp.) 4/23/2024 "Satisfied 3 Year Customer" 4.5/5 What do you like best about BigCommerce? Big Commerce has given us more functionality, allowing us to grow our online presence over the last 3 years. It is easy to use and is very reliable. Review collected by and hosted on G2.com. What do you dislike about BigCommerce? It is hard to get an easy answer - you need to go to the community and "hope" someone else has raised the issue. Also, we cannot arrange our items on a page to group items together, they just populate from when they were created - this doesn't always make a great presentation on the site. It makes it harder for the customer to see all like items together. Review collected by and hosted on G2.com. What problems is BigCommerce solving and how is that benefiting you? Big Commerce is totally intergrated with our Retail system Heartland. OUr prior platform did not integrate and it made much more work, and possible customer service issues. This has allowed us to concerntrate on business building things such as SEO, etc. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Daniela D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniela D.") DD Daniela D. Marketing Assistant Marketing and Advertising Small-Business (50 or fewer emp.) 7/30/2024 "Good E-commerce platform" 3.5/5 What do you like best about BigCommerce? BigCommerce is a good e-commerce platform, it lets us have different integrations, access the analytics easily, and offer a variety of apps in the marketplace. Review collected by and hosted on G2.com. What do you dislike about BigCommerce? It's not as user-friendly as I would like, and it's challenging to find developers or help specialized in BigCommerce. Review collected by and hosted on G2.com. What problems is BigCommerce solving and how is that benefiting you? BigCommerce is helping with E-commerce orders, storefronts, products, marketing, and accurate analytics. Review collected by and hosted on G2.com. Show More 8/1/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Biotechnology](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Biotechnology") AB Verified User in Biotechnology Small-Business (50 or fewer emp.) 6/21/2024 "Whatever you do, don't use them." 0/5 What do you like best about BigCommerce? Genuinely nothing. After moving to Bigcommerce all my Analytics stats went backwards. Review collected by and hosted on G2.com. What do you dislike about BigCommerce? I used Bigcommerce for less than a year before realizing that all my stats from my wordpress website were going downhill... fast. I've since moved my site and things are going back to normal... Then I get hit with an annual subscription fee as apparently I hadn't cancelled it correctly. I messaged support to try and get a refund but they wouldn't give the money back even though I hadn't been using their services for a few months. Looking at the reviews below it's clear that it's because people are leaving them in droves. I still get messages from Wordpress saying they're about to charge my card for this or that service that I've signed up to and forgotten about... Which gives me time to go in an cancel the service before I'm charged. I'm genuinely shocked how bad Bigcommerce is as a platform - and how bad their customer service is as well. Review collected by and hosted on G2.com. What problems is BigCommerce solving and how is that benefiting you? None. I've since moved to Shopify. If you're in any doubt - never choose Bigcommerce. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Angel R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Angel R.") AR Angel R. Web developer Small-Business (50 or fewer emp.) 6/19/2024 "an experience out of the ordinary of other popular platforms" 4.5/5 What do you like best about BigCommerce? great ability to integrate third-party tools. support in the language of the country where the platform is used. wide variety of applications and themes in its own official store Review collected by and hosted on G2.com. What do you dislike about BigCommerce? outdated base technologies, lack of characteristics that make ecommerce valid and that are characteristics that help the distribution of products in the market of the country where the platform is used Review collected by and hosted on G2.com. What problems is BigCommerce solving and how is that benefiting you? resolves code issues in your official theme and dashboard. It is beginning to incorporate tools and features that are well focused on the market of the country where the platform is used, which is providing us with innovation and at the same time reliability when using the platform and its services. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Review from User Profile RY Ren Y. Managing Member. Head Gopher. Small-Business (50 or fewer emp.) 8/13/2024 "Works Reliably with Sterling Support" 5/5 What do you like best about BigCommerce? Simple interface. Customer support is available and knowledgable. Lots of 3rd party integration is available. I can download and upload my Customer Reviews from other websites. Review collected by and hosted on G2.com. What do you dislike about BigCommerce? Not as snazzy as some other options. Other competitors may be more flashy. Review collected by and hosted on G2.com. What problems is BigCommerce solving and how is that benefiting you? Selling to my Customers Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller MM Matt M. Ceo Small-Business (50 or fewer emp.) 4/23/2024 "Great Online Retail Platform" 4.5/5 What do you like best about BigCommerce? The Best thing about Big Commerce is the ease of use and their support staff. Review collected by and hosted on G2.com. What do you dislike about BigCommerce? Would like to see a wider range of template options with more built-in options vs. Having to add more apps etc. Review collected by and hosted on G2.com. What problems is BigCommerce solving and how is that benefiting you? System seems to be faster. Review collected by and hosted on G2.com. Show More 8/15/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JB Jo B. Managing Member Small-Business (50 or fewer emp.) 3/15/2024 "AVOID if you have any Brick & Mortar Locations" 0/5 What do you like best about BigCommerce? Easy to set up and list products for ecommerce retail. Doesn't require any technical knowledge. Review collected by and hosted on G2.com. What do you dislike about BigCommerce? If you have physical locations, please read this so you do not end up in the same situation as ours. You absolutely should NOT integrate BigCommerce with a POS. Why? Because BC will consider all your B&M sales as ecommerce sales and you will get hit with an absolutely insane monthly/annual subscription fee. They refuse to distinguish between ecomm sales and B&M sales. This will make it virtually impossible to keep track of inventory between the store(s) and your ecommerce platform, which makes it useless for any ecomm+B&M retailer. If B&M makes up any significant percentage of your revenue, look elsewhere for your ecomm platform. They claim they don't take a percentage of your sales, but their pricing structure is tiered based on sales volume, so it's just an end run around percentage-based sales. Also, there are a limited number of plugins so you are unable to easily customize with advanced features. Want advanced shipping options? Well, either pay for a very expensive plugin, or you're out of luck. You're stuck with whatever BigCommerce decides to develop, especially on the back end. Limited storefront design options available and product variation listings are pretty severly limited as to what you can do. This is all done on purpose to make it easy for non-technical people to use their platform. Review collected by and hosted on G2.com. What problems is BigCommerce solving and how is that benefiting you? Allows for quick ecommerce storefront setup. Users can add products quickly and start selling. However, this all comes at a significant price financially and flexibility. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Mandy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mandy M.") MM Mandy M. Owner , Marketing Manager Marketing and Advertising Small-Business (50 or fewer emp.) 9/26/2017 "Bigcommerce" 5/5 What do you like best about BigCommerce? We find the analytics on BigCommerce very easy to use and useful especially for tracking our social media engagement during a campaign - the abandoned cart feature is also very useful. Review collected by and hosted on G2.com. What do you dislike about BigCommerce? Up until now, the limitation with AfterPay but it seems like that is all about to change! Review collected by and hosted on G2.com. What problems is BigCommerce solving and how is that benefiting you? Very easy control over customer info, gst reports etc and the abandoned cart feature has increased our abandoned cart sales. Great to see where are sales channels are coming from and the percentage of each to know where to direct advertising spend. Review collected by and hosted on G2.com. 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