--- title: BigCommerce Reviews meta\_title: 'BigCommerce Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 580 reviews by the users' company size, role or industry to find out how BigCommerce works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 580 scale: '5' date\_modified: '2026-08-11' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- ### BigCommerce Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** of BigCommerce, highlighting its straightforward setup and seamless integration capabilities. [(40 mentions)](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1347675&qs=pros-and-cons#reviews) Users commend the **top-notch customer support** of BigCommerce, appreciating their responsiveness and dedication to needs. [(21 mentions)](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1347701&qs=pros-and-cons#reviews) Users enjoy the **easy integration** features of BigCommerce, seamlessly connecting with various systems and tools. [(14 mentions)](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1345194&qs=pros-and-cons#reviews) Users praise BigCommerce for its **user-friendly interface and built-in features** , making online store creation seamless and effective. [(12 mentions)](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1345788&qs=pros-and-cons#reviews) Users value the **easy app integration** of BigCommerce, enhancing their store management and analytics capabilities effortlessly. [(11 mentions)](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1345393&qs=pros-and-cons#reviews) Users experience **limited customization** options in BigCommerce, hindering their ability to tailor their store effectively. [(12 mentions)](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1344852&qs=pros-and-cons#reviews) Users find BigCommerce **expensive** , suggesting that lower pricing would enhance accessibility and customer satisfaction. [(11 mentions)](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1346704&qs=pros-and-cons#reviews) Users struggle with **difficult customization** , facing limited options for personalizing their BigCommerce experience effectively. [(9 mentions)](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1345548&qs=pros-and-cons#reviews) Users face **customization difficulties** with BigCommerce, struggling to achieve unique designs and features for their stores. [(7 mentions)](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1345117&qs=pros-and-cons#reviews) Users face **limited features** on BigCommerce, often needing third-party apps and significant customizations, leading to switching platforms. [(7 mentions)](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1344881&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of BigCommerce ##### 1. Ease of Use Users value the **ease of use** of BigCommerce, highlighting its straightforward setup and seamless integration capabilities. [ See 40 mentions ](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1347675&qs=pros-and-cons#reviews) See Related User Reviews PS Phil S. Mid-Market (51-1000 emp.) 4.5/5 "Effortless App Integration on an Intuitive Platform" What do you like about BigCommerce? This platform is very user-friendly and offers access to thousands of apps that you can easily download and use. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 2.0/5 "Decent Ecommerce Platform" What do you like about BigCommerce? Decent live chat support. Easier to use compared to Woocommerce or Magento. ##### 2. Customer Support Users commend the **top-notch customer support** of BigCommerce, appreciating their responsiveness and dedication to needs. [ See 21 mentions ](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1347701&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 2.0/5 "Decent Ecommerce Platform" What do you like about BigCommerce? Decent live chat support. Easier to use compared to Woocommerce or Magento. ![Chloe S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chloe S.") CS Chloe S. Mid-Market (51-1000 emp.) 5.0/5 "Effortless to Use with Outstanding Customer Service" What do you like about BigCommerce? BigCommerce is very easy to use and customer service is fast ##### 3. Easy Integration Users enjoy the **easy integration** features of BigCommerce, seamlessly connecting with various systems and tools. [ See 14 mentions ](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1345194&qs=pros-and-cons#reviews) See Related User Reviews ![Anthony B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony B.") AB Anthony B. Mid-Market (51-1000 emp.) 4.5/5 "Flexible, Highly Customisable, and Easy to Integrate" What do you like about BigCommerce? It’s flexible, highly customisable, and can be integrated very easily. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.0/5 "Easy Search and Editable Storefront, but Copying Across Stores Needs Work" What do you like about BigCommerce? easy search functionality, easy editable fields on store front. Fairly good integration to our dispatch system. ##### 4. Product Management Users praise BigCommerce for its **user-friendly interface and built-in features** , making online store creation seamless and effective. [ See 12 mentions ](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1345788&qs=pros-and-cons#reviews) See Related User Reviews ![Abhilasha .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhilasha .") A Abhilasha . 4.0/5 "Robust E-commerce Platform with Room for Improvement" What do you like about BigCommerce? I appreciate how BigCommerce keeps our busy online store running smoothly with product listings,pricing rules and order processing all in one place.It ![Emilie P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emilie P.") EP Emilie P. Mid-Market (51-1000 emp.) 4.0/5 "Comprehensive E-commerce with Multilingual Support" What do you like about BigCommerce? I like BigCommerce because it's easy to use, which allows us to do a lot of things right within the webpage. We use it for both our English and French ##### 5. App Integration Users value the **easy app integration** of BigCommerce, enhancing their store management and analytics capabilities effortlessly. [ See 11 mentions ](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1345393&qs=pros-and-cons#reviews) See Related User Reviews PS Phil S. Mid-Market (51-1000 emp.) 4.5/5 "Effortless App Integration on an Intuitive Platform" What do you like about BigCommerce? This platform is very user-friendly and offers access to thousands of apps that you can easily download and use. ![NIKHIL A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NIKHIL A.") NA NIKHIL A. Enterprise (\> 1000 emp.) 4.0/5 "Effortless Store Setup with Powerful Features" What do you like about BigCommerce? I like how BigCommerce makes setting up and managing an online store simple, fast, and flexible. It gives you powerful built-in features, smooth integ ### 5 Cons or Disadvantages of BigCommerce ##### 1. Limited Customization Users experience **limited customization** options in BigCommerce, hindering their ability to tailor their store effectively. [ See 12 mentions ](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1344852&qs=pros-and-cons#reviews) See Related User Reviews ![Anthony B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony B.") AB Anthony B. Mid-Market (51-1000 emp.) 4.5/5 "Flexible, Highly Customisable, and Easy to Integrate" What do you dislike about BigCommerce? Creating custom themes can be difficult, and the B2B side still needs some work. ![Chad G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chad G.") CG Chad G. Small-Business (50 or fewer emp.) 2.0/5 "Straightforward for Basics, but Limited Features and Unresolved Support Issues" What do you dislike about BigCommerce? Lack of functionality, lack of reputable third party apps and plugins, a requirement for many theme customizations to meet business and marketing need ##### 2. Expensive Users find BigCommerce **expensive** , suggesting that lower pricing would enhance accessibility and customer satisfaction. [ See 11 mentions ](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1346704&qs=pros-and-cons#reviews) See Related User Reviews ![NIKHIL A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NIKHIL A.") NA NIKHIL A. Enterprise (\> 1000 emp.) 4.0/5 "Effortless Store Setup with Powerful Features" What do you dislike about BigCommerce? I dislike that BigCommerce can feel limiting with its design customization and that some advanced features require extra apps or higher-tier plans, wh ![Tom L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tom L.") TL Tom L. Small-Business (50 or fewer emp.) 4.5/5 "Easy Website Setup with Tons of Integrations, But Price Could Be Lower" What do you dislike about BigCommerce? Nothing really. Its actually a pretty good site to create a website.. If anything id say the price could be a little lower, being Australia i thought ##### 3. Difficult Customization Users struggle with **difficult customization** , facing limited options for personalizing their BigCommerce experience effectively. [ See 9 mentions ](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1345548&qs=pros-and-cons#reviews) See Related User Reviews ![Anthony B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony B.") AB Anthony B. Mid-Market (51-1000 emp.) 4.5/5 "Flexible, Highly Customisable, and Easy to Integrate" What do you dislike about BigCommerce? Creating custom themes can be difficult, and the B2B side still needs some work. ![Chad G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chad G.") CG Chad G. Small-Business (50 or fewer emp.) 2.0/5 "Straightforward for Basics, but Limited Features and Unresolved Support Issues" What do you dislike about BigCommerce? Lack of functionality, lack of reputable third party apps and plugins, a requirement for many theme customizations to meet business and marketing need ##### 4. Customization Difficulty Users face **customization difficulties** with BigCommerce, struggling to achieve unique designs and features for their stores. [ See 7 mentions ](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1345117&qs=pros-and-cons#reviews) See Related User Reviews PS Phil S. Mid-Market (51-1000 emp.) 4.5/5 "Effortless App Integration on an Intuitive Platform" What do you dislike about BigCommerce? We find ourselves needing a BigCommerce developer more often than I think should be necessary. Some apps require custom integration, especially if you ![Chad G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chad G.") CG Chad G. Small-Business (50 or fewer emp.) 2.0/5 "Straightforward for Basics, but Limited Features and Unresolved Support Issues" What do you dislike about BigCommerce? Lack of functionality, lack of reputable third party apps and plugins, a requirement for many theme customizations to meet business and marketing need ##### 5. Limited Features Users face **limited features** on BigCommerce, often needing third-party apps and significant customizations, leading to switching platforms. [ See 7 mentions ](https://www.g2.com/products/bigcommerce/reviews?filters%5Bsentiment_snippet%5D=1344881&qs=pros-and-cons#reviews) See Related User Reviews ![Chad G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chad G.") CG Chad G. Small-Business (50 or fewer emp.) 2.0/5 "Straightforward for Basics, but Limited Features and Unresolved Support Issues" What do you dislike about BigCommerce? Lack of functionality, lack of reputable third party apps and plugins, a requirement for many theme customizations to meet business and marketing need ![NIKHIL A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NIKHIL A.") NA NIKHIL A. Enterprise (\> 1000 emp.) 4.0/5 "Effortless Store Setup with Powerful Features" What do you dislike about BigCommerce? I dislike that BigCommerce can feel limiting with its design customization and that some advanced features require extra apps or higher-tier plans, wh ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") AC Verified User in Consumer Goods Small-Business (50 or fewer emp.) 9/18/2025 "Solid Foundation, But Improvements Needed" 3.5/5 What do you like best about BigCommerce? The best part about using BigCommerce has been their support team. They’ve consistently gone above and beyond, always quick to respond and incredibly helpful when it comes to navigating the platform. Whether it’s resolving technical issues or guiding me through features, their support has made the entire experience so much smoother. Honestly, it’s been the biggest upside of choosing BigCommerce. Review collected by and hosted on G2.com. What do you dislike about BigCommerce? One of the main downsides of BigCommerce is the limited customization options. To make meaningful changes, it often feels like you need a developer’s help, which can be frustrating if you’re looking for flexibility. On top of that, many of the available apps aren’t very integration-friendly, making it harder to streamline everything into one smooth workflow. Review collected by and hosted on G2.com. What problems is BigCommerce solving and how is that benefiting you? BigCommerce has been a huge asset for our business when it comes to analyzing data and retrieving insights in real time. Having quick access to these insights has been extremely valuable in making informed decisions and driving our growth. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Food Production](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food Production") AF Verified User in Food Production Small-Business (50 or fewer emp.) 4/16/2026 "Easy Product Setup and Editing" 4.5/5 What do you like best about BigCommerce? It’s easy to set up new products and edit existing products. Review collected by and hosted on G2.com. What do you dislike about BigCommerce? It’s missing a drag-and-drop editor, which makes it difficult to customize—especially for people who aren’t developers. Review collected by and hosted on G2.com. What problems is BigCommerce solving and how is that benefiting you? This is an e-commerce shopping site that works reliably and never fails. Review collected by and hosted on G2.com. Show More 4/21/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![NIKHIL A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NIKHIL A.") NA NIKHIL A. Digital Marketing Manager Enterprise (\> 1000 emp.) 12/11/2025 "Effortless Store Setup with Powerful Features" 4/5 What do you like best about BigCommerce? I like how BigCommerce makes setting up and managing an online store simple, fast, and flexible. It gives you powerful built-in features, smooth integrations, and solid performance without needing heavy tech skills. Review collected by and hosted on G2.com. What do you dislike about BigCommerce? I dislike that BigCommerce can feel limiting with its design customization and that some advanced features require extra apps or higher-tier plans, which can make it more expensive as you scale. Review collected by and hosted on G2.com. What problems is BigCommerce solving and how is that benefiting you? BigCommerce simplifies managing products, payments, and shipping in one place. It reduces tech headaches, speeds up store setup, and helps me scale without relying on developers, which saves time and boosts overall efficiency. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Sri C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sri C.") SC Sri C. Project Manager Small-Business (50 or fewer emp.) 7/30/2025 "Best Ecommerce Platform" 4.5/5 What do you like best about BigCommerce? Easy to use, import and export product data into the backend. You can track the order status, send invoice via email. There is no need to have several plugins or tools to do everything. Inbuild store also provides marketing applications to send promotional emails. No clunky feeling, clean dashboard, showing sales revenue, set up custom functions for the products as well. Review collected by and hosted on G2.com. What do you dislike about BigCommerce? Nothing as of now. The New version updates may be sometimes time consuming. Review collected by and hosted on G2.com. What problems is BigCommerce solving and how is that benefiting you? We are using Biocommerce for one of our E-commerce platform, and we have also signed up as a Big commerce partner to recommend the product some of our customers and clients. Its great to keep our product stock levels, track the order and complete the order request placed by customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Organic Review from User Profile DS Devkumar S. Quality Control Engineer Small-Business (50 or fewer emp.) 8/7/2025 "Reliable, Smooth and Easy to integrate - Business Manager App" 4.5/5 What do you like best about BigCommerce? The app was easy to integrate and replace the existing BM. The UI of the app is user friendly. The BM is used daily for orders, updation of product details. It has an extra feature of App Marketplace in which we can easily integrate third party services through bigcommerce. It offers a lot of customisation options. Either we can use the storefront of bigcommerce or we can easily integrate other storefront too as we used in our project. Customer Support is very good solves all the issue raised related to app. Like we were facing issues related to checkout that if the user comes from checkout to storefront the user is logged out on the storefront as we are using storefront of next.js/vercel . Customer support helped us a lot in resolving this issue. Review collected by and hosted on G2.com. What do you dislike about BigCommerce? 1. Any issue raised related to app is released after a long time. 2. Products - UI lacks/Hangs when any product is opened. Review collected by and hosted on G2.com. What problems is BigCommerce solving and how is that benefiting you? -It is better than SFCC. More efficient, More fast. -Checkout offers more security as payment processor's like Adyen/Paypal/Apple Pay/Klarna are securely integrated. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![David H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David H.") DH David H. Paid Search Strategist Mid-Market (51-1000 emp.) 7/31/2025 "BigCommerce Product Review (2025)" 3.5/5 What do you like best about BigCommerce? I like the Built-in Features: BigCommerce has more native features than most competitors, reducing reliance on third-party apps. Out-of-the-box capabilities like faceted search, multi-currency support, real-time shipping quotes, and abandoned cart saver are huge wins. API Flexibility is Great: With an open API structure and headless commerce capabilities, developers can build truly custom solutions while marketers still enjoy an intuitive backend. Great Multi-Channel Selling: Native integrations with Amazon, eBay, Facebook, TikTok, and Google Shopping make omnichannel selling seamless. Review collected by and hosted on G2.com. What do you dislike about BigCommerce? While the Stencil theme framework is solid, drag-and-drop design capabilities aren’t as intuitive as Shopify’s or Wix’s. Beginners might feel a steeper learning curve. The App Ecosystem, Is growing fast, but still slightly behind Shopify in terms of third-party app variety. While competitive at the entry level, BigCommerce automatically upgrades you to higher tiers based on your revenue, which can catch some users off guard. Review collected by and hosted on G2.com. What problems is BigCommerce solving and how is that benefiting you? The Problem I have is Managing sales across your website, Amazon, eBay, Google Shopping, and social media often requires multiple tools and integrations. The Benefits of BigCommerce is that it offers native multi-channel integrations, allowing you to manage listings, inventory, and orders from a single dashboard—saving time and reducing errors. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Small-Business (50 or fewer emp.) 2/3/2026 "Easy Search and Editable Storefront, but Copying Across Stores Needs Work" 3/5 What do you like best about BigCommerce? easy search functionality, easy editable fields on store front. Fairly good integration to our dispatch system. Review collected by and hosted on G2.com. What do you dislike about BigCommerce? Duplicating work across our sites, wish we could copy and paste to other stores. Review collected by and hosted on G2.com. What problems is BigCommerce solving and how is that benefiting you? solves the problem of having a front end store that is user friendly. Easy to edit customer orders and making changes are quick and easy! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Tom L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tom L.") TL Tom L. Business Owner/Self Employed Small-Business (50 or fewer emp.) 10/22/2025 "Easy Website Setup with Tons of Integrations, But Price Could Be Lower" 4.5/5 What do you like best about BigCommerce? The amount of apps there is to intergrate to, and the website configuration is easy to a handle off Review collected by and hosted on G2.com. What do you dislike about BigCommerce? Nothing really. Its actually a pretty good site to create a website.. If anything id say the price could be a little lower, being Australia i thought that it would hav to be the [toce and but even that reasonable lol Review collected by and hosted on G2.com. What problems is BigCommerce solving and how is that benefiting you? unsure Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite NK Niko K. Marketing and Content Creator Small-Business (50 or fewer emp.) 7/5/2022 "Robust and Modern e-Commerce Platform" 5/5 What do you like best about BigCommerce? BigCommerce continues to evolve and improve. We haven't had any significant issues; some small incidents have occurred, but the website and checkout were not affected. Review collected by and hosted on G2.com. What do you dislike about BigCommerce? The biggest challenge we’ve faced is maintaining customizations when updating themes, specifically the home page. It would be great if there were more product collections available such as customer browsing history, related to your search, etc. If BigCommerce offered tools to manage theme file updates, allowing changes to be merged or “version-controlled”, we could upgrade our site design without manual rework or risk of losing important modifications. Review collected by and hosted on G2.com. What problems is BigCommerce solving and how is that benefiting you? When previously using Magento, it was very time consuming to regularly apply and stay up-to-date with security patches and platform updates. BigCommerce hosts and updates the core website files so that is one less thing that we have to worry about. The eCommerce features satisfy our needs as a retailer. Review collected by and hosted on G2.com. Show More 7/23/2025 Validated ReviewerIncentivizedSource: G2 invite ![Rebecca K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rebecca K.") RK Rebecca K. Customer Service Representative Small-Business (50 or fewer emp.) 6/18/2025 "Extremely Easy to Use with Lots of Options" 4.5/5 What do you like best about BigCommerce? Big Commerce's user interface was, BY FAR, the easiest that I've used. It integrated easily with our ERP system and makes returns a breeze. It's secure and weeds out fraudulent orders exceptionally well. Because of it's integration with Zonos, we are able to ship around the world easily and accurately. Their customer service is exemplary as well. I never have to wait for someone to help and they always resolve the issue quickly and completely. Review collected by and hosted on G2.com. What do you dislike about BigCommerce? I haven't found a downside or "con" about Big Commerce yet! Review collected by and hosted on G2.com. What problems is BigCommerce solving and how is that benefiting you? It solved all of our issues with shipping outside of the USA. We can show ship around the world accurately and efficiently and have been able to build a good customer base outside the US. Review collected by and hosted on G2.com. 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