Jim B.

President

Small-Business (50 or fewer emp.)

4/5/2021

"Engaging Your Company and Customers"

5/5

What do you like best about BidClips?

BidClips has enabled our associates to engage with our customers in ways we could never imagine 18 months ago. This engagement has resulted in a significant increase in customers and revenue. Our front-line associates are much more productive. Our customer service representatives can handle more interactions. Customers can interact with us on their time 24/7. We have received a higher net promoter score due to a high level of communication and customer satisfaction. Review collected by and hosted on G2.com.

What do you dislike about BidClips?

Customers are adapting to new technology faster than our employees. Review collected by and hosted on G2.com.

Recommendations to others considering BidClips:

Your customers will be demanding a better engagement model that is based on their needs for information and consideration of their time constraints. BidClips meets these demands. Review collected by and hosted on G2.com.

What problems is BidClips solving and how is that benefiting you?

Managing and documenting communications between associates and customers.

Closing more sales.

Follow-up on unsold opportunities. Review collected by and hosted on G2.com.

Mike E.

Certified Coach, Teacher, Speaker & Trainer

Small-Business (50 or fewer emp.)

4/22/2020

"Its the future of Home Services Quoting"

5/5

What do you like best about BidClips?

Bid Clips allows us to communicate and quote our customers needs with speed and accuracy. We love it as it saves us time and money, and our customers love it because they are not inconvenienced by needing to stay put and wait for us to show up! It puts the customer in control, increases our turn around time, and creates cost savings and gross profit increases all at the same time. And, its easy to use, and easy to train. Review collected by and hosted on G2.com.

What do you dislike about BidClips?

It can be a challenge to get existing employees to embrace change, but once they see this in action, they are convinced its the way of the future. Review collected by and hosted on G2.com.

Recommendations to others considering BidClips:

Make the move now. Business is about change, and this puts you ahead of the curve. Review collected by and hosted on G2.com.

What problems is BidClips solving and how is that benefiting you?

We no longer send estimators all over town to close 60% of their estimates, so we save time, payroll dollars, fuel, vehicle expense, and frustration. Our customers can make their decisions in the comfort of their home or office, share the bid with their spouses or business partners, and book and pay, online, 24 hours a day, 7 days a week! We are getting jobs booked while we sleep, and our business in running smoother than ever, with less cost, and more profit. Review collected by and hosted on G2.com.