Alex J.
AJ
Alex J.
Field Services Engineer
Small-Business (50 or fewer emp.)
"Valuable and Trusted"
5/5
What do you like best about BHN?

I like how they help businesses grow using powerful rewards programs that are accessible at any level Review collected by and hosted on G2.com.

What do you dislike about BHN?

Nothing isn't there to no like, i really think this service is great Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"Easy platform that helps incentivize clients to truly hear you out."
4.5/5
What do you like best about BHN?

I like how easy it is to use the software in general. Using it often wasn't difficult like some other sofwares and integrating it into a daily work flow has its benefits. Review collected by and hosted on G2.com.

What do you dislike about BHN?

Customer support could be a bit better here. There have been some issues Review collected by and hosted on G2.com.

Joe G.
JG
Joe G.
Mid-Market (51-1000 emp.)
"Blackhawk Network Is Tanking this service"
0/5
What do you like best about BHN?

Technically it works, and they do refund unused gift cards. I've connected lots of services to this, including Zapier, Intercom, Qualtrics all work as intended. Now these integrations require the annual Review collected by and hosted on G2.com.

What do you dislike about BHN?

Since BHN rewards took over they've slowly made the product worse. they now require an annual subscription to use any integration.

If you want to upgrade, they require you to "request a quote" at this point, a salesperson emails you and calls you as though you've never used the product before.

This is a company that facilitates smooth client experience, but everything I see from BHN is that they are money hungary Review collected by and hosted on G2.com.

Response from Chelsea L of BHN

Hello, Joe, thank you for providing your feedback. We want every customer to have a great experience with BHN Rewards and are disappointed to see this was not the case in your instance. We would welcome the opportunity to discuss your experience further. Please contact us at care@rybbon.net.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Easy to use!"
3.5/5
What do you like best about BHN?

It's easy to use when you want to send digital gift cards to internal team members or externally. Review collected by and hosted on G2.com.

What do you dislike about BHN?

I don't have any feedback for what I dislike Review collected by and hosted on G2.com.

Verified User in Media Production
UM
Verified User in Media Production
Small-Business (50 or fewer emp.)
"It was a pretty straightforward service."
3/5
What do you like best about BHN?

I appreciate again the simplicity involved and the directness it was easy to choose what I wanted and a easy to access my rewards. Review collected by and hosted on G2.com.

What do you dislike about BHN?

There should be options made avaible. It's nothing really that stood out except for this simplicity. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Useful product"
5/5
What do you like best about BHN?

Very easy to use, and big selection especially when sending rewards to team members and clients. The refund for unused rewards is helpful. Review collected by and hosted on G2.com.

What do you dislike about BHN?

Nothing at this time! It's user friendly Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
"Okay"
2.5/5
What do you like best about BHN?

Good all in one solution for digital rewards.

Everything went smoothly. Happy. Review collected by and hosted on G2.com.

What do you dislike about BHN?

Nothing stood out as a negative. Experience was good. So nothing was disliked. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"It’s been a great experience, I gained a lot of value."
4/5
What do you like best about BHN?

I like the value I gain from using BHN rewards. Review collected by and hosted on G2.com.

What do you dislike about BHN?

I hardly dislike anything about it. It is created very well. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Solid UI experience"
4/5
What do you like best about BHN?

Helpful rewards platform, solid UI allows for easy use. Review collected by and hosted on G2.com.

What do you dislike about BHN?

Learning curve can be challenging as community is not as established Review collected by and hosted on G2.com.

KM
Kyle M.
Small-Business (50 or fewer emp.)
"BHN makes sending incentives quick and easy"
5/5
What do you like best about BHN?

The reporting and tracking functions. It makes it simple for us to track sending incentives out to our respondents, we can see if the email was sent, delivered, opened, and claimed. This makes tracking payments quick and easy. Review collected by and hosted on G2.com.

What do you dislike about BHN?

Not applicable. We are happy with all the BHN services. Review collected by and hosted on G2.com.