---
title: BeyondTrust Privileged Remote Access Reviews
meta_title: 'BeyondTrust Privileged Remote Access Reviews 2026: Details, Pricing,
  & Features | G2'
meta_description: Filter 59 reviews by the users' company size, role or industry to
  find out how BeyondTrust Privileged Remote Access works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 59
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Identity Management
  url: https://www.g2.com/categories/identity-management
---

# BeyondTrust Privileged Remote Access Reviews
**Vendor:** BeyondTrust  
**Category:** [Privileged Access Management (PAM) Software](https://www.g2.com/categories/privileged-access-management-pam)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 59
## About BeyondTrust Privileged Remote Access
Privileged Remote Access (PRA) eliminates the risks inherent in remote access solutions dependent on VPNs and RDP. PRA delivers seamless, just-in-time access through encrypted tunnels to IT and OT systems. Each connection is brokered by the BeyondTrust platform, ensuring a zero-trust approach that grants the least amount of privilege necessary. By providing least-privileged access on demand, you can streamline operations, while reducing your attack surface and administrative overhead. Get a Free Trial: https://www.beyondtrust.com/privileged-remote-access-trial Watch a Demo: https://www.beyondtrust.com/demos Learn more about BeyondTrust Privileged Remote Access: https://www.beyondtrust.com/products/privileged-remote-access



## BeyondTrust Privileged Remote Access Pros & Cons
**What users like:**

- Users value the **tight control over privileged access** that BeyondTrust PRA offers without complicating the process. (8 reviews)
- Users value the **enhanced security features** of BeyondTrust PRA, providing a secure, controlled environment for remote access. (8 reviews)
- Users value the **easy remote access** without password sharing, ensuring efficient and resilient connectivity options. (7 reviews)
- Users value the **tight control over privileged access** with BeyondTrust PRA, ensuring secure and precise access without complexity. (5 reviews)
- Users value the **accessibility and flexibility** of BeyondTrust PRA, enabling seamless connection methods without hindering productivity. (5 reviews)
- Users appreciate the **ease of use** of BeyondTrust Privileged Remote Access, finding it straightforward and intuitive for remote access. (5 reviews)
- Users value the **great auditing capabilities** of BeyondTrust PRA, ensuring full visibility of privileged access and compliance. (2 reviews)
- Detailed Analysis (2 reviews)
- Flexibility (2 reviews)
- Implementation Ease (2 reviews)

**What users dislike:**

- Users face challenges with **access control and approval processes** , complicating vendor interactions and emergency approvals. (2 reviews)
- Users find the **lack of features** in BeyondTrust&#39;s remote access tools limits usability and complicates configurations. (2 reviews)
- Users criticize the **poor navigation** of BeyondTrust Privileged Remote Access, finding the interface slow and unintuitive. (2 reviews)
- Users find the **reporting features lacking** , making customization and export more challenging than expected. (2 reviews)
- Users find the product has a **steep learning curve** , requiring time to master its interface and configurations. (2 reviews)
- Update Issues (2 reviews)
- Complex Setup (1 reviews)
- Users face **complex usage** issues due to missing basic features and protocol compatibility limitations in BeyondTrust. (1 reviews)
- Confusing Options (1 reviews)
- Documentation (1 reviews)

## BeyondTrust Privileged Remote Access Reviews
  ### 1. Accessible

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 18, 2019

**What do you like best about BeyondTrust Privileged Remote Access?**

Bomgar is a great program that allows me to easily access and remote into other computers in order to help troubleshooting.  It is easy to use with a personalized weblink OR allowing the individual to follow a link via email.  This makes ease of access and the consumer feel safer with my actions. 

**What do you dislike about BeyondTrust Privileged Remote Access?**

Although Bomgar is great, if many of us are on it at the same time , we can not have enough licenses and run out.  I would like it to automatically sign you out after a period of non activity so that people not in the office that forget to log out do not take a license when we need it 

**Recommendations to others considering BeyondTrust Privileged Remote Access:**

having the ability to log out after a period of inactivity and improve the chat function so that techs, consumer, and worker can communicate more fluidly.  I find the consumer as a hard time finding the chat and is unable to respond because they have a hard time finding it or accessing it.  I would also like the screen to move more fluidly and to allow the loading and connection time occur faster.

**What problems is BeyondTrust Privileged Remote Access solving and how is that benefiting you?**

We use this for troubleshooting computers that are unable to talk through via phone line.  This is anything the customer is having issues addressing via phone.  This is beneficial in that we can keep security while addressing issues as well as not have to travel to each individual facing difficulties.  It also allows us to  go into private computers if our staff are working from home on their private computer and run into an issue.  This allows us to know and asses show our software are impacting not just work computers but also home computers. 

  ### 2. Helpful tool for IT help

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

**Reviewed Date:** January 29, 2019

**What do you like best about BeyondTrust Privileged Remote Access?**

This is a helpful program that our IT department has used to remote into people's computers in order to assist with various technical issues someone may be having. 

**What do you dislike about BeyondTrust Privileged Remote Access?**

There can be a bit of a lag time when using it, but overall, I have no complaints. 

**Recommendations to others considering BeyondTrust Privileged Remote Access:**

I think it is a program that has many useful possibilities, but I think care and education needs to be used as some people may not want others remoting into their computers. 

**What problems is BeyondTrust Privileged Remote Access solving and how is that benefiting you?**

The program allows IT professionals to remote into the computers of other employees to help them fix issues they may be having. This have been very useful for those who are not comfortable with technical things as they can let an IT professional take control. 

  ### 3. Simple and easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.)

**Reviewed Date:** January 29, 2019

**What do you like best about BeyondTrust Privileged Remote Access?**

I used Bomgar at work for several years and it proved easy to use. I was able to join group calls and had no issues with the DIN info.

**What do you dislike about BeyondTrust Privileged Remote Access?**

The beeps were a bit much for each person clicking on and off the calls. I wish there was a way to turn those off. Also, had some issues around hearing people when a large group was on at the same time. 

**Recommendations to others considering BeyondTrust Privileged Remote Access:**

The program is simple and easy to use, its confidential and can be distributed to only those you wish to join. 

**What problems is BeyondTrust Privileged Remote Access solving and how is that benefiting you?**

This allow only those who have the access code to join, limiting ghost joiners. You can also use the app to see who has/did dial in. 

  ### 4. fast easy privliged support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Charles  B. | Web Developer , Mid-Market (51-1000 emp.)

**Reviewed Date:** January 29, 2019

**What do you like best about BeyondTrust Privileged Remote Access?**

We use bomgar for remote support to our end users. The best part about bomgar is the secure remote support.

**What do you dislike about BeyondTrust Privileged Remote Access?**

There isn't much to dislike other than the free trial should last a little bit longer in my opinion.

**Recommendations to others considering BeyondTrust Privileged Remote Access:**

It's definitely worth a try I just wish the free trial was a little bit longer.

**What problems is BeyondTrust Privileged Remote Access solving and how is that benefiting you?**

Baumgardner all of our compliance needs for all of our out audits.

  ### 5. Bomgar review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michaela G. | Manufacturing Engineer II, Enterprise (> 1000 emp.)

**Reviewed Date:** December 25, 2018

**What do you like best about BeyondTrust Privileged Remote Access?**

The ease of use makes the connection to customers very simple. 

**What do you dislike about BeyondTrust Privileged Remote Access?**

There were some bugs with the program, such as menu buttons not working. 

**What problems is BeyondTrust Privileged Remote Access solving and how is that benefiting you?**

We are keeping our clients safe by making sure that our representatives are closely monitored. This system is a huge benefit for security.

  ### 6. Privileged Access Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 05, 2019

**What do you like best about BeyondTrust Privileged Remote Access?**

Very useful solution went managing different applications that require different passwords and access credentials. This tools is effective in allowing you to access all your applications through a single sign on page.

**What do you dislike about BeyondTrust Privileged Remote Access?**

The Bomgar solution has been very useful 

**What problems is BeyondTrust Privileged Remote Access solving and how is that benefiting you?**

The Password Manager function is the main area that this solution provides tremendous benefit for me allowing me to manage multiple passwords for different applications in a single sign on environment.

  ### 7. The 'Bom" gar

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 14, 2018

**What do you like best about BeyondTrust Privileged Remote Access?**

Its comprehensive,  intelligent and easy to use.

**What do you dislike about BeyondTrust Privileged Remote Access?**

The only thing I would say is sometimes the application takes a little longer than expected.

**What problems is BeyondTrust Privileged Remote Access solving and how is that benefiting you?**

Mostly tracking g and configuring data and cloud security.  I've noticed seamless integration and functionality and continuity 

  ### 8. Bomgar - A helpful IT tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.)

**Reviewed Date:** October 29, 2018

**What do you like best about BeyondTrust Privileged Remote Access?**

Easy to use, lots of features, allows special commands to be used where other programs don't allow them

**What do you dislike about BeyondTrust Privileged Remote Access?**

Menu system is a bit dated, somewhat clunky interface, some areas can accidentally be clicked causing issues due to no warning pop-up

**What problems is BeyondTrust Privileged Remote Access solving and how is that benefiting you?**

IT assistance to employees and company systems, viewing data of systems and workflows.

  ### 9. Bomgar is a great tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** August 16, 2018

**What do you like best about BeyondTrust Privileged Remote Access?**

Bomgar Privileged Access allows us to provide remote access to our servers to an external employee in a controlled manner. Bomgar is very easy to use and very efficien. 

**What do you dislike about BeyondTrust Privileged Remote Access?**

Nothing important, Bomgar can only add more language to the user interface. 

**Recommendations to others considering BeyondTrust Privileged Remote Access:**

Test before buying. 

**What problems is BeyondTrust Privileged Remote Access solving and how is that benefiting you?**

Secure remote access for users with privileged access


## BeyondTrust Privileged Remote Access Discussions
  - [What is privileged remote access?](https://www.g2.com/discussions/what-is-privileged-remote-access)
  - [What is BeyondTrust privileged identity?](https://www.g2.com/discussions/what-is-beyondtrust-privileged-identity)
  - [What is BeyondTrust privilege management?](https://www.g2.com/discussions/what-is-beyondtrust-privilege-management)
  - [What are the features of remote access?](https://www.g2.com/discussions/what-are-the-features-of-remote-access)

- [View BeyondTrust Privileged Remote Access pricing details and edition comparison](https://www.g2.com/products/beyondtrust-privileged-remote-access/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-20+16%3A09%3A31+-0500&secure%5Bsession_id%5D=a6cbdeaa-c7b3-4eba-bf80-c757cf9f8af5&secure%5Btoken%5D=13fd144927e1fec4ee4b4485cc79e9b6044703cd734e970db1349d2f44dd542e&format=llm_user)
## BeyondTrust Privileged Remote Access Integrations
  - [BeyondTrust Password Safe](https://www.g2.com/products/beyondtrust-password-safe/reviews)
  - [Guardsix](https://www.g2.com/products/guardsix/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Thales SafeNet Trusted Access](https://www.g2.com/products/thales-safenet-trusted-access/reviews)

## BeyondTrust Privileged Remote Access Features
**Administration**
- Policy, User, and Role Management
- Approval Workflows
- Automated Provisioning
- Bulk Changes
- Centralized Management
- Self-Service Access Requests

**Administration**
- User, Role, and Access Management
- Policy, User, and Role Management - Privileged Access Manager
- Network Mapping
- Governance

**Functionality**
- Multi-Factor Authentication
- Single Sign-On
- BYOD support
- Password Vault
- Centralized management
- Role-based security
- Live notifications
- Live session recording & playback
- Hide passwords
- Temporary, time-limited privilege

**Functionality**
- Temporary, time-limited privilege
- Network Segmentation
- Adaptive Access Control
- Access Control
- Workflows

**Monitoring**
- Audit Logging
- Activity Logging
- Anomaly Detection

**Reporting**
- Reporting
- Audit Logs
- Activity Monitoring
- Security Frameworks

**Reporting**
- Audit log
- Reporting

## Top BeyondTrust Privileged Remote Access Alternatives
  - [CyberArk Privileged Access Manager](https://www.g2.com/products/cyberark-privileged-access-manager/reviews) - 4.4/5.0 (67 reviews)
  - [Delinea Secret Server](https://www.g2.com/products/delinea-secret-server/reviews) - 4.4/5.0 (43 reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - 4.5/5.0 (873 reviews)

