# Best Privileged Access Management (PAM) Software for Small Business *By [Brandon Summers-Miller](https://research.g2.com/insights/author/brandon-summers-miller)* Products classified in the overall Privileged Access Management (PAM) category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Privileged Access Management (PAM) to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Privileged Access Management (PAM) category. In addition to qualifying for inclusion in the Privileged Access Management (PAM) Software category, to qualify for inclusion in the Small Business Privileged Access Management (PAM) Software category, a product must have at least 10 reviews left by a reviewer from a small business. ## How Many Privileged Access Management (PAM) Software Products Does G2 Track? **Total Products under this Category:** 156 ### Category Stats (May 2026) - **Average Rating**: 4.49/5 - **New Reviews This Quarter**: 46 - **Buyer Segments**: Mid-Market 53% │ Enterprise 32% │ Small-Business 15% - **Top Trending Product**: Apono (+0.119) *Last updated: May 18, 2026* ## How Does G2 Rank Privileged Access Management (PAM) Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 12,000+ Authentic Reviews - 156+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. --- **Sponsored** ### JumpCloud JumpCloud® delivers a unified identity, device, and access management platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1252&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=36316&secure%5Bresource_id%5D=1252&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fprivileged-access-management-pam&secure%5Btoken%5D=6f3bc59e1d2bedee372854e9f92f5879a6a7ef672c90634bd5ab8e675b9eae2d&secure%5Burl%5D=https%3A%2F%2Fjumpcloud.com%2Fplatform%2Fprivileged-access-management%3Futm_source%3DG2-Paid%26utm_medium%3DPaid-Directory%26utm_content%3DPAM%26utm_campaign%3DG2PaidPromotions&secure%5Burl_type%5D=paid_promos) --- ## What Are the Top-Rated Privileged Access Management (PAM) Software Products in 2026? ### 1. [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) JumpCloud® delivers a unified identity, device, and access management platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. **Average Rating:** 4.5/5.0 **Total Reviews:** 3,841 **How Do G2 Users Rate JumpCloud?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.3/10) - **Reporting:** 8.5/10 (Category avg: 8.8/10) - **Approval Workflows:** 8.4/10 (Category avg: 8.8/10) - **Audit log:** 8.6/10 (Category avg: 8.7/10) **Who Is the Company Behind JumpCloud?** - **Seller:** [JumpCloud Inc.](https://www.g2.com/sellers/jumpcloud-inc) - **Company Website:** https://jumpcloud.com/ - **Year Founded:** 2012 - **HQ Location:** Louisville, CO - **Twitter:** @JumpCloud (36,444 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/jumpcloud/ (959 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, System Administrator - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 53% Mid-Market, 36% Small-Business #### What Are JumpCloud's Pros and Cons? **Pros:** - Ease of Use (766 reviews) - Device Management (588 reviews) - Security (471 reviews) - Integrations (430 reviews) - Features (400 reviews) **Cons:** - Missing Features (326 reviews) - Improvement Needed (263 reviews) - Limited Features (199 reviews) - Limitations (162 reviews) - UX Improvement (134 reviews) ### 2. [Google Cloud Identity & Access Management (IAM)](https://www.g2.com/products/google-cloud-identity-access-management-iam/reviews) Fine-grained access control and visibility for centrally managing cloud resources. **Average Rating:** 4.4/5.0 **Total Reviews:** 57 **How Do G2 Users Rate Google Cloud Identity & Access Management (IAM)?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.3/10) - **Reporting:** 9.7/10 (Category avg: 8.8/10) - **Approval Workflows:** 9.7/10 (Category avg: 8.8/10) - **Audit log:** 9.2/10 (Category avg: 8.7/10) **Who Is the Company Behind Google Cloud Identity & Access Management (IAM)?** - **Seller:** [Google](https://www.g2.com/sellers/google) - **Year Founded:** 1998 - **HQ Location:** Mountain View, CA - **Twitter:** @google (31,915,529 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1441/ (336,169 employees on LinkedIn®) - **Ownership:** NASDAQ:GOOG **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 45% Small-Business, 25% Mid-Market #### What Are Google Cloud Identity & Access Management (IAM)'s Pros and Cons? **Pros:** - Ease of Use (20 reviews) - Security (16 reviews) - Intuitive (12 reviews) - Access Control (11 reviews) - Accessibility (11 reviews) **Cons:** - Difficult Learning (10 reviews) - Complexity (9 reviews) - Complex Usage (7 reviews) - Access Permissions (6 reviews) - Complex Setup (5 reviews) ### 3. [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) Salesforce Platform is the leading low-code development platform that empowers your team to build and extend your Customer 360 with AI, automation, and data. With the Salesforce Platform, you can execute on your Customer 360 vision, securely, and keep your customer at the center of everything you do. Access a harmonized, unified view of your customers, automate manual, inefficient processes to drive productivity, and empower your employees to deliver a seamless, connected customer experience. Accelerate your Salesforce development, increase developer efficiency, and save on IT costs with the Salesforce platform. **Average Rating:** 4.5/5.0 **Total Reviews:** 3,778 **How Do G2 Users Rate Agentforce 360 Platform (formerly Salesforce Platform)?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.3/10) - **Reporting:** 10.0/10 (Category avg: 8.8/10) - **Approval Workflows:** 10.0/10 (Category avg: 8.8/10) - **Audit log:** 10.0/10 (Category avg: 8.7/10) **Who Is the Company Behind Agentforce 360 Platform (formerly Salesforce Platform)?** - **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce) - **Company Website:** https://www.salesforce.com/ - **Year Founded:** 1999 - **HQ Location:** San Francisco, CA - **Twitter:** @salesforce (581,299 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3185/ (88,363 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Salesforce Developer, Account Executive - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 45% Mid-Market, 34% Enterprise #### What Are Agentforce 360 Platform (formerly Salesforce Platform)'s Pros and Cons? **Pros:** - Ease of Use (1592 reviews) - Features (780 reviews) - Customization (654 reviews) - Customizability (651 reviews) - Customization Options (609 reviews) **Cons:** - Learning Curve (561 reviews) - Complexity (525 reviews) - Expensive (469 reviews) - Difficult Learning (403 reviews) - Missing Features (397 reviews) ### 4. [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) Entra ID is a complete identity and access management solution with integrated security that connects people to their apps, devices, and data and helps protect from identity compromise. With Entra ID, you get: • Secure adaptive access with multi-factor authentication and Conditional Access policies • Seamless user experience with single sign-on, passwordless and user portal • Unified identity management that connect all internal and external users to all apps and devices. • Simplified Identity Governance with provisioning, access packages, and access reviews. Microsoft Entra is our new product family that encompasses all of Microsoft’s identity and access capabilities. The Entra family includes Microsoft Entra ID, as well as two new product categories: Cloud Infrastructure Entitlement Management (CIEM) and decentralized identity. The products in the Entra family will help provide secure access to everything for everyone, by providing identity and access management, cloud infrastructure entitlement management, and identity verification. **Average Rating:** 4.5/5.0 **Total Reviews:** 870 **How Do G2 Users Rate Microsoft Entra ID?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.3/10) - **Reporting:** 9.2/10 (Category avg: 8.8/10) - **Approval Workflows:** 8.8/10 (Category avg: 8.8/10) - **Audit log:** 9.1/10 (Category avg: 8.7/10) **Who Is the Company Behind Microsoft Entra ID?** - **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft) - **Year Founded:** 1975 - **HQ Location:** Redmond, Washington - **Twitter:** @microsoft (13,101,622 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/microsoft/ (227,697 employees on LinkedIn®) - **Ownership:** MSFT **Who Uses This Product?** - **Who Uses This:** Software Engineer, System Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 39% Mid-Market, 37% Enterprise #### What Are Microsoft Entra ID's Pros and Cons? **Pros:** - Security (66 reviews) - Ease of Use (65 reviews) - Integrations (52 reviews) - Easy Integrations (51 reviews) - Single Sign-On (51 reviews) **Cons:** - Complexity (47 reviews) - Complex Administration (37 reviews) - Complex Configuration (33 reviews) - Complex Usability (31 reviews) - Complex Setup (29 reviews) ### 5. [Teleport](https://www.g2.com/products/teleport/reviews) Teleport is the Infrastructure Identity Company, modernizing identity, access, and policy for infrastructure, improving engineering velocity and infrastructure resiliency against human factors and compromise. The Teleport Infrastructure Identity Platform implements trusted computing at scale, with unified cryptographic identities for humans, machines and workloads, endpoints, infrastructure assets, and AI agents. Our identity-everywhere approach vertically integrates access management, zero trust networking, identity governance, and identity security into a single platform, eliminating overhead and operational silos. Headquartered in Oakland, CA, Teleport operates globally, with industry-leading customers such as Nasdaq, Moody’s, Adobe, and Elastic. **Average Rating:** 4.4/5.0 **Total Reviews:** 109 **How Do G2 Users Rate Teleport?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.3/10) - **Reporting:** 8.3/10 (Category avg: 8.8/10) - **Approval Workflows:** 8.2/10 (Category avg: 8.8/10) - **Audit log:** 8.9/10 (Category avg: 8.7/10) **Who Is the Company Behind Teleport?** - **Seller:** [Teleport](https://www.g2.com/sellers/teleport) - **Year Founded:** 2015 - **HQ Location:** Oakland, California - **Twitter:** @goteleport (3,840 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/go-teleport/ (264 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 43% Mid-Market, 38% Small-Business #### What Are Teleport's Pros and Cons? **Pros:** - Ease of Use (47 reviews) - Security (37 reviews) - Access Control (29 reviews) - Reliability (22 reviews) - Time-saving (20 reviews) **Cons:** - Poor Documentation (17 reviews) - Documentation (15 reviews) - Missing Features (13 reviews) - Difficult Setup (12 reviews) - Complex Administration (10 reviews) ### 6. [StrongDM](https://www.g2.com/products/strongdm/reviews) StrongDM is the leader in Zero Trust PAM. We are a policy-based platform that enables precise control over privileged actions and grants secure, compliant, frustration-free access to all critical infrastructure. End users enjoy fast, intuitive, and auditable access to the resources they need, and administrators leverage simplified workflows to enhance security and compliance postures. **Average Rating:** 4.6/5.0 **Total Reviews:** 102 **How Do G2 Users Rate StrongDM?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.3/10) - **Reporting:** 7.8/10 (Category avg: 8.8/10) - **Approval Workflows:** 8.2/10 (Category avg: 8.8/10) - **Audit log:** 8.8/10 (Category avg: 8.7/10) **Who Is the Company Behind StrongDM?** - **Seller:** [strongDM](https://www.g2.com/sellers/strongdm) - **Company Website:** https://strongdm.com - **Year Founded:** 2015 - **HQ Location:** Burlingame, California - **Twitter:** @strongdm (888 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/strongdm/ (183 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 74% Mid-Market, 15% Small-Business #### What Are StrongDM's Pros and Cons? **Pros:** - Ease of Use (14 reviews) - Customer Support (8 reviews) - Easy Management (6 reviews) - Intuitive (6 reviews) - Setup Ease (6 reviews) **Cons:** - Complex Setup (3 reviews) - Implementation Difficulty (3 reviews) - Lack of Features (3 reviews) - UX Improvement (3 reviews) - Customization Difficulties (2 reviews) ### 7. [SSH PrivX](https://www.g2.com/products/ssh-privx/reviews) PrivX is a Privileged Access Management (PAM) solution designed to help organizations secure and manage access to sensitive systems and data across hybrid and multi-cloud environments. As cyber threats become increasingly sophisticated, PrivX provides a scalable and cost-effective approach to safeguarding critical assets while ensuring compliance with various regulatory standards. Targeted primarily at IT administrators, security teams, and organizations operating within complex cloud infrastructures, PrivX is adaptable for businesses of all sizes. Its versatility allows for a range of use cases, including secure remote access for third-party vendors, management of cloud resource access, and facilitation of secure DevOps workflows. By streamlining privileged access management, PrivX effectively mitigates the risk of unauthorized access and potential data breaches, which are critical concerns for modern enterprises. PrivX boasts several core features that enhance its functionality. Automated password vaulting securely stores and manages credentials, ensuring that sensitive information is protected from unauthorized access. Additionally, the password rotation feature automatically updates passwords, maintaining strong security hygiene and significantly reducing the risks associated with credential theft. Another key aspect of PrivX is its passwordless authentication capability, which allows users to access systems securely without relying on traditional passwords, thereby minimizing the chances of falling victim to phishing attacks. A notable differentiator of PrivX is its quantum-safe connections, designed to protect data against the future risks posed by quantum computing. This forward-thinking feature ensures secure communications between users and systems, enhancing long-term security resilience. By incorporating such advanced security measures, PrivX not only addresses current security challenges but also prepares organizations for emerging threats. The combination of automation, scalability, and cutting-edge security features—such as quantum-safe encryption and passwordless access—positions PrivX as a compelling solution in the PAM landscape. By implementing PrivX, organizations can gain tighter control over privileged access, reduce administrative overhead, and improve compliance with regulatory requirements. This makes PrivX a practical and forward-looking choice for modern access management needs, enabling organizations to navigate the complexities of today’s digital landscape with confidence. **Average Rating:** 4.5/5.0 **Total Reviews:** 51 **How Do G2 Users Rate SSH PrivX?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.3/10) - **Reporting:** 7.9/10 (Category avg: 8.8/10) - **Approval Workflows:** 8.6/10 (Category avg: 8.8/10) - **Audit log:** 8.5/10 (Category avg: 8.7/10) **Who Is the Company Behind SSH PrivX?** - **Seller:** [SSH Communications Security](https://www.g2.com/sellers/ssh-communications-security) - **Company Website:** https://www.ssh.com - **Year Founded:** 1995 - **HQ Location:** Helsinki, FI - **Twitter:** @SSH (3,365 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10860 (531 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Cloud Operations Engineer - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 44% Enterprise, 33% Mid-Market #### What Are SSH PrivX's Pros and Cons? **Pros:** - Ease of Use (18 reviews) - Security (16 reviews) - Secure Access (13 reviews) - Customer Support (9 reviews) - Accessibility (8 reviews) **Cons:** - Integration Difficulty (12 reviews) - Complex Setup (10 reviews) - Limited OS Compatibility (4 reviews) - Poor Documentation (4 reviews) - Poor Reporting (4 reviews) ### 8. [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting. Organizations in all vertical markets around the globe use Remote Support to deliver superior support services and reduce threats to valuable data and systems. BeyondTrust is privately held and headquartered in Atlanta, GA with offices and channel partners around the world. Connect with BeyondTrust at www.beyondtrust.com, the BeyondTrust Blog, or on Facebook, Twitter and LinkedIn. Get a Free Trial: https://www.beyondtrust.com/remote-support/trial Watch a Demo: https://www.beyondtrust.com/demos Learn more about BeyondTrust Remote Support: https://www.beyondtrust.com/products/remote-support **Average Rating:** 4.7/5.0 **Total Reviews:** 382 **How Do G2 Users Rate BeyondTrust Remote Support?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.3/10) - **Reporting:** 9.1/10 (Category avg: 8.8/10) - **Approval Workflows:** 7.6/10 (Category avg: 8.8/10) - **Audit log:** 9.1/10 (Category avg: 8.7/10) **Who Is the Company Behind BeyondTrust Remote Support?** - **Seller:** [BeyondTrust](https://www.g2.com/sellers/beyondtrust) - **Company Website:** https://www.beyondtrust.com - **Year Founded:** 1985 - **HQ Location:** Johns Creek, GA - **Twitter:** @BeyondTrust (14,350 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/294396/ (1,682 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, System Administrator - **Top Industries:** Information Technology and Services, Higher Education - **Company Size:** 47% Enterprise, 36% Mid-Market #### What Are BeyondTrust Remote Support's Pros and Cons? **Pros:** - Ease of Use (22 reviews) - Remote Access (13 reviews) - Remote Support (13 reviews) - Reliability (10 reviews) - Security (10 reviews) **Cons:** - Expensive (7 reviews) - Complexity (5 reviews) - Connectivity Issues (5 reviews) - Learning Curve (5 reviews) - Pricing Issues (5 reviews) ### 9. [Foxpass by Splashtop](https://www.g2.com/products/foxpass-by-splashtop/reviews) Foxpass Cloud RADIUS by Splashtop is a fully managed, cloud-hosted RADIUS authentication service designed to provide secure, passwordless access to Wi-Fi networks, VPNs, and various network infrastructures. This solution is particularly tailored for IT teams that prioritize security, control, and operational simplicity. By employing certificate-based and identity-based authentication protocols, Foxpass ensures that every device and user connection is validated, enhancing the overall security posture of an organization. The product is especially beneficial for organizations looking to eliminate the vulnerabilities associated with shared passwords. By utilizing X.509 certificate authentication (EAP-TLS) and identity-driven policies (EAP-TTLS), Foxpass facilitates the implementation of Zero Trust principles. This approach allows organizations to assign role-based access controls and maintain comprehensive audit visibility without the need for on-premises servers or complex Public Key Infrastructure (PKI). Such features make Foxpass an appealing choice for enterprises, educational institutions, and global teams seeking to streamline their authentication processes. Foxpass seamlessly integrates with various identity providers, including Microsoft Entra ID (Azure), Google, OKTA, and OneLogin. This integration is complemented by automated certificate management capabilities through leading Mobile Device Management (MDM) solutions such as Microsoft Intune, Jamf, Kandji, and Addigy. Additionally, the built-in Bring Your Own Device (BYOD) workflows enable secure enrollment of unmanaged or personal devices, ensuring that organizations can maintain security standards while accommodating diverse device types. Compliance with industry standards is another critical aspect of Foxpass. The service is designed to meet regulations such as GDPR, SOC 2, ISO 27001, HIPAA, FERPA, and CIPA, making it suitable for organizations with stringent compliance requirements. Furthermore, Foxpass offers regional hosting and data residency options, which are essential for organizations that must adhere to specific sovereignty or privacy mandates. This flexibility ensures that users can implement Foxpass in a manner that aligns with their operational and regulatory needs. Overall, Foxpass Cloud RADIUS by Splashtop stands out in the authentication service category by providing a robust, cloud-based solution that enhances security, simplifies management, and supports compliance across various industries. Its focus on passwordless access and seamless integration with existing identity systems positions it as a valuable tool for organizations aiming to enhance their network security infrastructure. **Average Rating:** 4.6/5.0 **Total Reviews:** 59 **How Do G2 Users Rate Foxpass by Splashtop?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.3/10) - **Reporting:** 8.3/10 (Category avg: 8.8/10) - **Approval Workflows:** 5.8/10 (Category avg: 8.8/10) - **Audit log:** 8.9/10 (Category avg: 8.7/10) **Who Is the Company Behind Foxpass by Splashtop?** - **Seller:** [Splashtop Inc.](https://www.g2.com/sellers/splashtop-inc) - **Company Website:** https://www.splashtop.com - **Year Founded:** 2006 - **HQ Location:** Cupertino, CA - **Twitter:** @splashtop (5,215 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1944335/ (344 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager - **Top Industries:** Computer Software, Internet - **Company Size:** 70% Mid-Market, 23% Small-Business #### What Are Foxpass by Splashtop's Pros and Cons? **Pros:** - Ease of Use (4 reviews) - Performance Efficiency (4 reviews) - Reliability (4 reviews) - Setup Ease (4 reviews) - Customer Support (3 reviews) **Cons:** - Expensive (1 reviews) - Limited OS Compatibility (1 reviews) - Poor Interface Design (1 reviews) - Poor Navigation (1 reviews) - UX Improvement (1 reviews) ### 10. [Devolutions Remote Desktop Manager](https://www.g2.com/products/devolutions-remote-desktop-manager/reviews) IT teams often juggle a patchwork of RDP (Remote Desktop Protocol) apps, SSH (Secure Shell) clients, and scattered password vaults. Remote Desktop Manager (RDM) turns that sprawl into one searchable inventory—complete with Windows, macOS, Linux, and mobile clients—so technicians spend time fixing issues, not hunting connection strings. Highlights at a glance Launch 50 + protocols from one list—no copy-paste required. Keep credentials safe yet handy with shared and personal vaults. Enforce least privilege automatically by linking RBAC to your IdP (Identity Provider). Prove compliance fast with in-depth logs and one-click exports—no custom scripts. The Remote Connection & IT Management package extends that toolbox. Gateway swaps point-to-point VPNs (Virtual Private Networks) for JIT (Just-in-Time) tunnels, while Devolutions Hub (cloud SaaS [Software-as-a-Service]) or an on-premises (on-prem) Devolutions Server supplies central vaulting and role-based access control. Everything flows through RDM’s intuitive UI (User Interface), moving you from ad-hoc fixes to policy-driven access in days, not months. With RDM and the full package in place, your team can manage every session from one console—securely, efficiently, and without workflow disruption. **Average Rating:** 4.7/5.0 **Total Reviews:** 195 **How Do G2 Users Rate Devolutions Remote Desktop Manager?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.3/10) - **Reporting:** 8.9/10 (Category avg: 8.8/10) - **Approval Workflows:** 8.3/10 (Category avg: 8.8/10) - **Audit log:** 8.8/10 (Category avg: 8.7/10) **Who Is the Company Behind Devolutions Remote Desktop Manager?** - **Seller:** [Devolutions](https://www.g2.com/sellers/devolutions) - **Year Founded:** 2010 - **HQ Location:** Lavaltrie, Quebec - **Twitter:** @DevolutionsInc (1,249 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1533251/ (230 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 42% Small-Business, 41% Mid-Market #### What Are Devolutions Remote Desktop Manager's Pros and Cons? **Pros:** - Mobile Compatibility (3 reviews) - Password Management (3 reviews) - Remote Access (3 reviews) - Cross-Platform (2 reviews) - Customer Support (2 reviews) **Cons:** - Delay Issues (1 reviews) - Integration Difficulty (1 reviews) - Learning Curve (1 reviews) - Pricing Issues (1 reviews) - Slow Performance (1 reviews) ### 11. [Doppler secrets management platform](https://www.g2.com/products/doppler-secrets-management-platform/reviews) Doppler is a centralized, secure secrets management platform tailored for DevOps engineers and CTOs at mid-market and enterprise companies. Secrets sprawl and fragmented processes can create significant risks, inefficiencies, and operational headaches. Doppler tackles these issues by consolidating secret management into a single, secure platform, ensuring reliability and consistency across teams and environments. Doppler’s mission reflects its core value: replacing disorganized, high-risk workflows with a unified, reliable system. With Doppler, teams can better manage their secrets while fostering security and operational stability. Managing secrets across diverse systems can often feel overwhelming. Doppler eliminates this complexity by organizing and securing sensitive data in one place. Its unified interface allows teams to maintain control over their secrets, enforce security best practices, and reduce the likelihood of misconfigurations or breaches. Doppler provides a structured and dependable solution to secrets management by addressing key challenges like: - Manual secret rotations - Synchronization issues - Compliance tracking Integration with popular tools and workflows is central to Doppler’s design. This ensures compatibility without disrupting established processes. This reduces operational bottlenecks, helping teams maintain productivity and focus on deploying critical applications. Connect with tools like: - Kubernetes - Terraform - CI/CD pipelines Its built-in logging and audit trails reduce the burden of manual compliance tasks, allowing teams to focus on strategic initiatives rather than administrative overhead. The platform also enhances visibility by providing insights into secret usage and access, ensuring that no detail is overlooked. For organizations concerned with compliance, Doppler simplifies the process of meeting industry standards such as: - SOC 2 - HIPAA - GDPR - ISO Doppler delivers a dependable way to centralize and safeguard secrets, reducing the risk of operational disruptions while maintaining compliance. Whether managing daily operations or scaling infrastructure, Doppler ensures your organization is prepared to handle the challenges of modern development environments. By bringing security, organization, and clarity to secret management, Doppler empowers teams to focus on what truly matters—driving innovation and delivering impactful results. **Average Rating:** 4.8/5.0 **Total Reviews:** 71 **How Do G2 Users Rate Doppler secrets management platform?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.3/10) - **Reporting:** 8.9/10 (Category avg: 8.8/10) - **Approval Workflows:** 6.7/10 (Category avg: 8.8/10) - **Audit log:** 8.9/10 (Category avg: 8.7/10) **Who Is the Company Behind Doppler secrets management platform?** - **Seller:** [Doppler](https://www.g2.com/sellers/doppler) - **Company Website:** https://www.doppler.com/ - **Year Founded:** 2018 - **HQ Location:** San Francisco, California - **Twitter:** @doppler (1,584 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/dopplerhq/ (43 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CTO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 77% Small-Business, 20% Mid-Market #### What Are Doppler secrets management platform's Pros and Cons? **Pros:** - Ease of Use (4 reviews) - Easy Integrations (3 reviews) - Integrations (2 reviews) - Synchronization (2 reviews) - Access Control (1 reviews) **Cons:** - Complex Setup (3 reviews) - Expensive (2 reviews) - Limited OS Compatibility (1 reviews) - Setup Difficulty (1 reviews) ## What Is Privileged Access Management (PAM) Software? [Identity Management Software](https://www.g2.com/categories/identity-management) ## What Software Categories Are Similar to Privileged Access Management (PAM) Software? - [User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools) - [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam) - [Multi-Factor Authentication (MFA) Software](https://www.g2.com/categories/multi-factor-authentication-mfa) --- ## How Do You Choose the Right Privileged Access Management (PAM) Software? ### What You Should Know About Privileged Access Management Software ### What is Privileged Access Management Software? When managing user accounts, companies should set a clear divide between customer-generated accounts and internal ones. The benefit of doing this is twofold. First, customer accounts and internal users have vastly different needs and requirements for your business. Second, compartmentalization helps prevent cross-contamination. More simply, if something goes wrong in your customer account management system, it won’t affect your internal account management system or vice versa. Thankfully, different management systems exist specifically to focus on customer account management and internal accounts. While [customer identity and access management (CIAM) software](http://g2.com/categories/customer-identity-and-access-management) is built for handling your business’ customer-facing accounts and account security, privileged access management (PAM) software focuses on managing and securing your business’ own internal user accounts. PAM solutions also differ in a drastic way from CIAM solutions by dealing with access to critical systems (e.g., databases, servers, domains, and networks) as well as handling IT admin accounts. Key Benefits of Privileged Access Management Software - Manage employee access privileges to key business systems - Centralize storage of employee information - Monitor employee behavior, web-based threats, and unapproved internal actors - Customize access privileges for users - Monitor employee account behavior ### Why Use Privileged Access Management Software? There are many security benefits to PAM solutions. Older methods of key sharing and word-of-mouth communication are not sufficient in protecting information and business-critical systems. These tools will help security professionals and administrative personnel better track who in their organization has access to what and may document their actions or behaviors within privileged systems or applications. **Security —** Privileged access management tools centralize the storage credentials and administration of access. Without IAM tools, this data can be more vulnerable to threats if it is not properly safeguarded. IAM tools are fortified with authentication features to limit viewing to only those administrators with granted access. These tools will also provide alerts for potential threats or users who have accessed sensitive data without permission. **Administration —** Administrators can create databases, document user account histories, and view approved privileges, all of which helps to simplify the onboarding process. Administrators can quickly create new accounts and approve applications for new users to access. Some products even offer templates to have ready when adding employees to specific roles. The same goes for those no longer employed; administrators can quickly restrict their privileges or delete their account. **Cloud application management —** Many cloud applications have the ability to connect dozens of applications, user credentials, and access privileges. Large, enterprise-sized companies will benefit greatly from having a cloud-based database that securely contains this sensitive data. Many products come with prebuilt integrations for hundreds of applications, while others may require customization or simply offer a limited variety of applications. ### Who Uses Privileged Access Management Software? **Administrative professionals —** Administrators—typically security administrators—will most often be the ones using privileged access management solutions. Other system admins may find use in PAM solutions as well, since certain roles may need more or less access to different business systems, pending their role. **Service providers —** Third-party service providers will often manage cloud services directly and may need to integrate with other business systems or networks. Privileged access management tools allow for role-based access control to limit what information and systems can be accessed by third-party services providers or other external entities requiring access to sensitive information or business-critical systems. **Human resources —** HR professionals may use privileged access management solutions to delegate access to internal employees or new hires during the onboarding process. Many PAM tools integrate with directory services and identity servers and other identity management solutions to integrate identity information and simplify privileged account management. These accounts may be set up for access to applications, cloud services, databases, or any other IT system requiring privileged access. **Internal employees —** These are the end users accessing applications and networks by the allowance of administrative or security staff. These individuals may only interact with the PAM solution in that they use the credentials to access information. But some tools may provide a dashboard or access portal with information about what applications, networks, services, and databases they have been approved to access. ### Privileged Access Management Software Features These are a few common features of privileged access management software. **Local access —** Local access functionality facilitates administrative access to on-premises systems, legacy applications, web-based applications, network resources, and servers. **Multi-factor authentication (MFA) —** MFA or 2FA functionality adds a supplementary level of security for systems by requiring SMS codes, security questions, or other verification methods before granting access. **Bulk changes —** Bulk change functionality can simplify the administration, federation, and identity governance of individuals in large amounts through batch update capabilities. **Self-service access requests —** Self-service features allow users to request access to applications, networks, or databases, automatically provisioning individuals if they meet policy requirements. **Partner access —** Local access functionality facilitates administrative access to users who are not company employees but are either within the company’s local area network or outside the network. **BYOD support —** Bring-your-own-device (BYOD) features enable users to use their own device(s) to access company applications. **Bidirectional profile synchronization —** Synchronization keeps all profile attributes consistent across applications whether the change is made in the provisioning system or the application. **Policy management —** This feature enables administrators to create access requirements and standards while applying policy controls throughout request and provisioning processes. **Role management —** Role management features help administrators establish roles that provide authentication and access rights for each user in the role. **Approval workflows —** Process and approval workflows allow business stakeholders and administrators to approve or reject requested changes to access via a defined workflow. **Compliance audits —** Auditing features allow for standards and policies to be established while proactively auditing access rights against predefined requirements. **Smart provisioning —** Self-learning or automated provisioning helps to reduce the amount of manual work associated with creating access rights, as well as managing changes and removals for on-premises and cloud-based applications. ### Trends Related to Privileged Access Management Software **Zero trust security —** [Zero trust networking](https://www.g2.com/categories/zero-trust-networking) is a method of network security and identity management which goes against traditional network security processes. Instead of allowing access to users who provide the proper credentials, access is always restricted to anyone accessing the network unless they have been thoroughly verified. This means individuals who work within the network may be prompted for verification multiple times, depending on their location, behaviors, or hardware devices. The network perimeter is outlined while every individual working within it is analyzed on a number of levels. These variables typically include historical behaviors, locations, devices, and privileges. Those documented factors or actions are compared against the current behavior, location, and individual using the network. If risk surpasses a designated threshold, network access is cut off until the individual validates their identity and does not violate permissions or standards set by the administrators. **Compliance —** Privacy regulations and international compliance requirements and standards are becoming more common across every industry. The most well known of which is the European Union’s General Data Protection Regulation (GDPR). Compliance audit functionality is an increasingly standard feature for PAM tools as a result of new regulations. These standards require companies to abide by a number of security standards in order to ensure sensitive information of customers and visitors remains protected from public visibility and access. These regulations have forced businesses to adapt by changing their existing data management, storage, and governance processes. This continued trend has impacted the identity management world as much as any other industry because of the amount of sensitive information stored in identity management systems and the role identity management plays in granting individuals access to sensitive information. ### Potential Issues with Privileged Access Management Software **Security —** Security is always a concern, especially with technologies specialized in protecting sensitive information. Individuals should be sure the administration of PAM software is controlled only by trusted individuals. Integrations with cloud services should be secure, and businesses should read the fine print on service provider contracts to ensure their security standards are sufficient. Without proper security protocols in place, systems may be vulnerable to data breaches, privilege escalation, and dozens of other web-based threats from both internal and external actors. **Compliance requirements —** New compliance requirements are emerging across the globe. As this occurs, it’s important to remain adaptable in planning to secure, store, and deliver sensitive information in compliance with international regulations. Compliance management features will help to audit identity stores and servers to ensure each person is properly documented and their sensitive data is stored securely. Compliance auditing tools are also great add-ons for ad-hoc compliance checks and can be helpful in general to ensure a well-rounded security system is in place. **Device compatibility —** End-user devices pose potential security risks if they are not compatible with identity management tools. They also pose a threat if they are not properly updated, patched, and protected in general. Device compatibility, support for servers, virtual environments and any other system requiring privileged access should be documented and integrated with systems to ensure every device is properly protected.