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Beyond Intranet Knowledge Management

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Our Knowledge Management add-in is a customized, digital library that’s accessible to your employees, partners, customers, or anyone else you want to have access. Users can search, share, add, or access important company information whenever and wherever they want. You can quickly search for information on policies and procedures, FAQ, best practices, document templates, and more with our Knowledge Management tool, compatible with SharePoint 2016 and Office 365! Increase employee productivity, make your teams more self-sufficient, and capture and share key information within your company that enable effective decision making and accelerate company growth. This can also make your customer support backbone even stronger. Some key features include: Organization of Data - Easily organize your company information into categories and subcategories such as departments, projects, or individual tasks Document Repository - Attach documents like text files, images, and spreadsheets with questions, answers, or both; working as a robust document repository, this eliminates duplicate documents and helps to maintain a single copy of the current document with proper versioning Powerful Azure Search Engine - Powered with Azure search capability, you can easily search for relevant information within seconds; it gives you suggestive and autocorrective search functionality as well Add K-assets or Ask a Question - With proper user access levels, you can easily define who’s eligible to ask questions and who can answer them; these are easily controlled by user access permissions Multilingual - Use our add-in in any of the 5 inbuilt languages or easily create your own custom language and use universally Personalize Your Add-In - Use your company logo, theme, and title to brand the add-in and match it with your company culture Analytical Dashboards - See usage pattern of your users; dashboard gives you complete page, user, and keyword search analytics Automatic Email Notification - Automatic email notifications are sent when any question or answer is updated; you can also customize templates to change messaging, as well as turn them off when not required

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