Amanda J.
AJ
Amanda J.
Owner
Small-Business (50 or fewer emp.)
"Very Responsive"
4/5
What do you like best about Beyond?

Beyond is very user friendly and the team that works with the customer service department are very responsive and do follow up. Review collected by and hosted on G2.com.

What do you dislike about Beyond?

The downside is not being able to restrict specific booking dates in specific seasons. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Overpriced - Just use Airbnb’s free tool"
0/5
What do you like best about Beyond?

There was really nothing that I liked about this service. Review collected by and hosted on G2.com.

What do you dislike about Beyond?

Beyond pricing never made it clear that Airbnb’s Smart Pricing would override their service, making it useless. On top of that, their support team was rude and dismissive when I raised the issue. Review collected by and hosted on G2.com.

Response from Alyssa Stern of Beyond

Hi there,

Thank you for taking the time to share your experience, we’re genuinely sorry to hear that it didn’t meet your expectations.

We understand how frustrating it can be when Airbnb’s Smart Pricing is still active alongside Beyond. While we do our best to inform users of the importance of disabling other pricing tools for Beyond to work as intended, we’ll take your feedback as an opportunity to make this even clearer during onboarding.

In your case, our records show that your listing was actively connected to Beyond at the time of the bookings in question, which is why our standard fees applied. Our support team also followed standard procedure and provided supporting documentation when the dispute was raised through PayPal, which ultimately ruled in our favor after reviewing the evidence.

We’re always striving to improve, both in product clarity and support experience, and we’re sorry if you felt dismissed at any point. We’ve passed along your feedback to the appropriate teams.

Thank you again for sharing your thoughts! wishing you all the best in your hosting journey.

The Beyond Team

Verified User in Hospitality
AH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Great help on for managing daily rates of 300+ properties"
4/5
What do you like best about Beyond?

We've been using Beyond Pricing for more than a year now, and we are satisfied on their smooth and easy pricing system in our website and international portals. Review collected by and hosted on G2.com.

What do you dislike about Beyond?

In some cases, the rates are too high compared to our compertitors especially if there are holidays/events.

For example, if the event is located in Downtown, the rates in Jumeirah Village Circle should not be affected because of the distance between the two locations. The base rate gives significant factor in the price, however there are times that it flactuates very high. Review collected by and hosted on G2.com.

Justine I.
JI
Justine I.
Managing Director
Small-Business (50 or fewer emp.)
"Game Changer"
5/5
What do you like best about Beyond?

Moving to Beyond was such a positive experiance, as soon as I went live my bookings went through the roof. The onboarding process was easy and training very professional. They is always great support when needed. Review collected by and hosted on G2.com.

What do you dislike about Beyond?

It is mind boggling expensive, but if the bookings keep coming in then well worth the expence. Review collected by and hosted on G2.com.

Victor M. P.
VP
Victor M. P.
CEO
Small-Business (50 or fewer emp.)
"Using Beyond for half a year"
4/5
What do you like best about Beyond?

Beyond is a very comprehensive tool for price analysis in the vacation rental market that positions you by precisely maximizing nightly prices based on the market, trends, and parameters that it learns in real-time. It allows you to analyze the market and your competition. Highly recommended. Review collected by and hosted on G2.com.

What do you dislike about Beyond?

Beyond is very comprehensive and requires proper training, use it for a period Review collected by and hosted on G2.com.

Francois C.
FC
Francois C.
CEO
Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"The Best Dynamic Pricing Software"
4.5/5
What do you like best about Beyond?

The algorithm, the interface, the customization possibilities, the insights delivered, the support of a dedicated account manager. The integration and onboarding are also very well managed. The configuration and weekly price adjustment are easy to do yourself. Moreover, the insights delivered are easily actionable and quick to implement. Review collected by and hosted on G2.com.

What do you dislike about Beyond?

Pricing at a percentage implies a cost price much higher than other competing solutions. Review collected by and hosted on G2.com.

LH
Lacy H.
Small-Business (50 or fewer emp.)
"Beyond is Great"
5/5
What do you like best about Beyond?

Beyond saves me so much time, instead of spending all of my time researching and coming up with rates I can put my times towards other things. I also love the additional tools it comes with such as the insights. I also love that they give weekly recommendations based off of what the unit is doing and the surrounding area. It is super easy to use and implement in your daily operation, I use it everyday. It was super easy to integrate and if you do have any questions the customer support is great. I highly reccomend beyond to every property management company. Review collected by and hosted on G2.com.

What do you dislike about Beyond?

I really have not found anything that I dislike. Review collected by and hosted on G2.com.

Matt H.
MH
Matt H.
Managing Partner
Small-Business (50 or fewer emp.)
"Beyond takes the guess work out of pricing!"
5/5
What do you like best about Beyond?

We manage several hundred properties and and fully integrated with Beyond Pricing as our exclusive rate manager. With the frequently changing market, Beyond Pricing easily keeps our rates in line with what the market is bearing to ensure our owners are receiving the highest possible ADR and occupancy rate. The team is extremely helpful and hands-on and very much an extension of our company. Review collected by and hosted on G2.com.

What do you dislike about Beyond?

We would like the ability to run reports easier to share with property ownes. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Verified User in Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"Great software for dynamic pricing"
4.5/5
What do you like best about Beyond?

Great customer service, very responsive, very good UX, very good algorythm . The different tools in the software are very useful and they keep tryong to develop new stuff so it's always evolving into a better software. Review collected by and hosted on G2.com.

What do you dislike about Beyond?

Too optimistic in some very high occupancy periods, and not realistic enough in some rural markets. Review collected by and hosted on G2.com.

Don M.
DM
Don M.
Owner
Small-Business (50 or fewer emp.)
"BeyondPricing.com Revenue Growth"
5/5
What do you like best about Beyond?

Invaluable dynamic pricing platform and rental revenue partner. We added $1M in additional revenue in the first half of calendar 2024 over same period in 2023; a 24% YOY revenue growth. Review collected by and hosted on G2.com.

What do you dislike about Beyond?

Nothing really stands out as a weakness in their platform. Review collected by and hosted on G2.com.

Response from Alyssa Stern of Beyond

Thank you, Don, for your positive review! We’re thrilled to hear that our revenue management system helped you achieve 24% YOY growth and an additional $1M in revenue. It’s great to see the impact our platform is having on your business. We're committed to continuing to provide the solutions you need to optimize your vacation rental pricing year-round.