Toni  M.
TM
Toni M.
Executive Director
Small-Business (50 or fewer emp.)
"BetterUnite Review"
5/5
What do you like best about BetterUnite?

I like that I can email donors in one spot. Review collected by and hosted on G2.com.

What do you dislike about BetterUnite?

I struggle getting the reports I want when I try to create them. Review collected by and hosted on G2.com.

Response from BetterUnite Customer Success Team of BetterUnite

Hi Toni

Thank you for sharing your feedback! We’re glad to hear that BetterUnite makes it easier for you to communicate with donors and track donations in one place.

We also appreciate your honesty regarding reporting. Our team is continuously working to make reporting as flexible and user-friendly as possible. Please don’t hesitate to reach out to our support team with any feature requests or questions, we’re always happy to help you get the reports you need.

Thank you for being a part of the BetterUnite community!

JS
Julie S.
CEO
Small-Business (50 or fewer emp.)
"Love BetterUnite!"
5/5
What do you like best about BetterUnite?

Such a great one stop shop for ALL your nonprofit needs- CRM, events, auctions, online giving, and more. And they are so affordable- free to use most of their services. As someone that has had to piece together development tech stacks myself and now for my clients, I recommend BetterUnite to have it all in one! And the founders and staff really care about people over profit! That’s so rare! Review collected by and hosted on G2.com.

What do you dislike about BetterUnite?

Not much! They are always adding new features- so if something needs tweaking they are listening! Review collected by and hosted on G2.com.

Response from BetterUnite Customer Success Team of BetterUnite

Hi Julie,

Thank you so much for sharing your experience! We’re thrilled to hear that BetterUnite has been a one-stop solution for your nonprofit needs and that you value our focus on people over profit. It’s wonderful to know that our tools are helping streamline online giving, events, auctions, and CRM for you and your clients.

We also appreciate your feedback about our ongoing feature improvements, we’re always listening and working to make the platform even better.

Your support means a lot to us, and we’re excited to continue helping you and your clients achieve success!

Warmly,

DM
Danielle M.
Director of Operations
Small-Business (50 or fewer emp.)
"The Best Tool We’ve Ever Used for Fundraising Success"
5/5
What do you like best about BetterUnite?

Ease of use and implementation, the outstanding number of features and the incredible customer support. Review collected by and hosted on G2.com.

What do you dislike about BetterUnite?

I honestly haven't found a downside to BetterUnite yet. Review collected by and hosted on G2.com.

Response from BetterUnite Customer Success Team of BetterUnite

Danielle,

Thank you for such a kind review! We’re thrilled to hear that you’ve found BetterUnite easy to use, feature-rich, and well supported by our team. Our goal is always to provide both powerful tools and outstanding customer service, so it’s wonderful to know that’s been your experience.

We’re especially glad to hear that we’ve been able to support your complex ticketing needs, helping you find solutions is exactly what we love to do. We look forward to continuing to support your events and fundraising success!

With gratitude,

ES
Erika S.
Events Manager
Small-Business (50 or fewer emp.)
"BetterUnite Experience"
4.5/5
What do you like best about BetterUnite?

I like the personalized care that you get from your account manager. Kirby took great care of me. Review collected by and hosted on G2.com.

What do you dislike about BetterUnite?

Its not that easy to navigate on your own, specially as a first timer. Review collected by and hosted on G2.com.

Response from BetterUnite Customer Success Team of BetterUnite

Erika,

Thank you for sharing your experience! We’re thrilled to hear that Kirby and our team have been able to provide personalized support, we know how important it is to have guidance, especially when using the platform for the first time.

We’re glad that BetterUnite is helping streamline payment processing and raffle entry management at your events. Regarding navigation, we offer free training, and you can always reach out to our Support Team or your dedicated Account Manager to coordinate a session, we’re happy to guide you through any part of the platform.

We truly value your partnership and look forward to continuing to support your fundraising efforts!

Warmly,

Michael B.
MB
Michael B.
Volunteer
Small-Business (50 or fewer emp.)
"Amazing software with an even more amazing team!"
5/5
What do you like best about BetterUnite?

They thought of ecverything when designing the software. Review collected by and hosted on G2.com.

What do you dislike about BetterUnite?

I like it all. It has been an amazing software to use. Review collected by and hosted on G2.com.

Response from Leya Simmons of BetterUnite

Thank you for taking the time to leave a review, Michael! We are so grateful to you as a partner of BetterUnite and the important work that you are doing.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Glenview Sunrise BU Experience"
4/5
What do you like best about BetterUnite?

It is very effective at collecting money from fundraising activities. Selin Kurkan and others in customer support are swift at response and effective. Review collected by and hosted on G2.com.

What do you dislike about BetterUnite?

Some elements are difficult to learn or impossible without assistance. Review collected by and hosted on G2.com.

Response from Leya Simmons of BetterUnite

Thank you so much for taking the time to leave a review of BetterUnite! We appreciate you and your dedication more than you can know. We are always looking to make BetterUnite an easier-to-onboard experience and if you have any further thoughts on how we might better accomplish that, please email those to us at support@betterunite.com. We are grateful to you for your work and for partnering with BetterUnite!

Tim L.
TL
Tim L.
organization officer (leader)
Small-Business (50 or fewer emp.)
"Outstanding platform for fundraisers"
4.5/5
What do you like best about BetterUnite?

streamlining fundraiser and volunteer efforts Review collected by and hosted on G2.com.

What do you dislike about BetterUnite?

2 factor authorization with my work email just to review platform Review collected by and hosted on G2.com.

Response from BetterUnite Customer Success Team of BetterUnite

Tim,

Thank you so much for your review! We’re glad to hear BetterUnite has been able to streamline your fundraising and volunteer efforts and support your organization in moving into the 21st century. That’s exactly the kind of impact we hope to bring.

We truly appreciate your feedback on two-factor authentication. We understand it can feel like an extra step, but it’s designed to keep your data and your donors’ information secure. If you prefer, you can always disable this feature in your Settings Menu under the Users tab.

We’re grateful for your trust and excited to keep supporting your success!

Warmly,

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"We just implemented BetterUnite from a paper based and spreadsheet donor management system"
5/5
What do you like best about BetterUnite?

Great for CRM, data collection and easy to use Review collected by and hosted on G2.com.

What do you dislike about BetterUnite?

The software does not save automatically and there is not an "undo" button. Review collected by and hosted on G2.com.

Response from BetterUnite Customer Success Team of BetterUnite

Thank you for sharing your experience with BetterUnite! We’re glad to hear that the platform has been helpful for CRM, data collection, donor management, and communication with your event attendees and supporters.

We also appreciate your feedback regarding auto-save and an undo option, these insights are valuable as we continue to improve the platform and make it even more user-friendly.

We’re grateful for your partnership and look forward to supporting your ongoing fundraising efforts!

Warmly,

Verified User in Fund-Raising
AF
Verified User in Fund-Raising
Small-Business (50 or fewer emp.)
"Better Unite Review"
5/5
What do you like best about BetterUnite?

I like how easy the registration process is. It also makes things like raffles and auctions much easier and run smoothly. Review collected by and hosted on G2.com.

What do you dislike about BetterUnite?

I dislike how a salesforce integration was challenging to implement. Review collected by and hosted on G2.com.

Response from Leya Simmons of BetterUnite

Thank you so much for taking the time to leave a review and for your valuable feedback. Those Salesforce integrations can be a bear as each Salesforce account is so different, but we are always striving to make it better and easier from our end. If you have any specific feedback on the Salesforce integration implementation that you would be willing to share, we would love to have it - please send to support@betterunite.com. Thank you again and for all that you do!

Malea H.
MH
Malea H.
Editor
Small-Business (50 or fewer emp.)
"Free donor software"
4.5/5
What do you like best about BetterUnite?

We were looking for something affordable to start track donors and we found BetterUnite was the best option that was free and had all the features we needed. We are able to create new campaigns very quickly and take donations offline or online. Review collected by and hosted on G2.com.

What do you dislike about BetterUnite?

Sometimes I have exported our contacts and some of the information in their contact isn't downloaded. When I had this problem, I contacted them and they were very quick to try to fix. Review collected by and hosted on G2.com.