Hi Jill,

Thank you so much for taking the time to share this wonderful feedback,  it truly means a lot to us! We’re thrilled to hear that BetterUnite has been user-friendly for you across events, campaigns, auctions, CRM and more, and that our Support Team has been able to assist you in a timely and helpful way.

I’m also glad to hear that the platform is helping you track grants, donors, events, and campaigns, and that the reporting tools are providing the data you need. That’s exactly what we aim for.

If you’d like help exploring additional features, our team would be more than happy to walk you through them or set up a quick training session anytime.

Thank you again for being part of the BetterUnite community!

Hi Korinne,

Thank you for taking the time to share your experience! We’re glad to hear that your guests find BetterUnite easy to navigate, especially for auctions and registration. It’s wonderful to know the platform is helping with online bidding, payments, and table seating management.

We also appreciate your feedback regarding customer service and event-specific staff access. Your insights are extremely valuable and will be shared with our product and support teams as we continue to improve the platform and explore new features to better support organizations like yours.

We truly value your partnership and your suggestions as we work to make BetterUnite even more effective and user-friendly.

Warmly,

Thank you so much for sharing your experience! We’re delighted to hear that BetterUnite’s centralized dashboard and donor management tools have made creating dynamic lists and segmenting your outreach much easier.

We’re also glad that the event and auction tools, along with features like tap-to-pre-authorize credit cards, have made your annual fundraiser check-ins more efficient. It’s wonderful to hear that having a dedicated Account Manager has been helpful, we’re committed to providing personal, responsive support every step of the way.

We truly appreciate your feedback and look forward to continuing to support your events and fundraising efforts!

Warmly,

Hi Jennifer,

Thank you for your thoughtful review and for highlighting the aspects of BetterUnite that you value most, especially our customer support and commitment to continuous improvement. We’re so glad to hear that your Account Manager has been a consistent resource for you and that you feel supported as we grow together.

We also appreciate your feedback about global branding features. Insights like yours help guide our roadmap, and we’ll be sure to share this with our product team.

It’s wonderful to know BetterUnite has become your all-in-one solution for fundraising events and donor data management. We’re excited to continue partnering with you and supporting your mission!

With gratitude,

Tom,

Thank you so much for your kind words! We’re delighted to hear that BetterUnite’s all-in-one platform has been helpful for managing your events, volunteers, communications, and donations, allowing you to focus more on growing your nonprofit and making an impact.

We’re also glad our support team has been there to help as you explore all the features, it’s always our goal to make your experience as smooth and effective as possible.

We truly value your partnership and look forward to continuing to support your fundraising and volunteer management efforts!

Warmly,

Thank you so much for taking the time to leave a review! I particularly love that you are finding ease in managing volunteers - such important work for nonprofits. We appreciate all that you do.

Thank you for this great feedback and for taking the time to leave a review! We have added both of your suggestions to discuss in our next event review session. If you have any other ideas around how or where the donation page on event websites should be, please email those to support@betterunite.com. Thank you for all of the work that you do!

Thank you so much for leaving a review and taking the time to provide feedback. We are actually building out new campaign pages right now and plan to release those in Q4 this year. We are also releasing new UI for the remaining pages on the account-user side - you might have noticed our new look on the dashboard, the contact pages and CRM page as well as the event and campaign dashboards. If you have specific feedback on our new UI, we would really love to have that. Please email anything that comes to mind to support@betterunite.com. Your comments about showing sponsorships on a different page is also interesting - we have not done that intentionally, rather created a separate section. But our design and UI team will definitely take your suggestion into consideration. In the meantime, if that is important to you for your next event, you can always request custom dev and we will create what you want.

Thank you again for being a BetterUnite partner and for all that you do!

Thank you for leaving a review, Susan! We know how busy you are and so appreciate you taking the time. If you find things you would like to have or anything we can improve upon, please let us know! I'm so happy that BetterUnite has been of so much value to you.