OV

Olga V.

Chief Executive Officer

Computer Software

Small-Business (50 or fewer emp.)

6/6/2026

"Supporting smoother Software Releases through Thorough Quality Assurance"

5/5

What do you like best about BetterQA?

I was particularly impressed by how thoroughly they approached the platform. Rather than focusing only on expected functionality, they examined how different actions and system interactions affected the overall user experience. Review collected by and hosted on G2.com.

What do you dislike about BetterQA?

There was occasions when their analysis brought attention to related areas that fell outside the immediate scope of the release. As a result, certain items required further discussion before final approval while this extended the review process slightly and it contributed to a more complete evaluation of the product. Review collected by and hosted on G2.com.

Recommendations to others considering BetterQA:

Companies developing software products should consider involving QA specialists early in the release cycle. BetterQA provided a valuable external perspective, identified opportunities for refinement and played an important role in helping us deliver a more polished and dependable platform. Review collected by and hosted on G2.com.

What problems is BetterQA solving and how is that benefiting you?

BetterQA supported our team as we expanded functionality across our software platform. Their testing identified situations where user inputs, data processing and system behavior could produce unexpected results under certain conditions. Resolving those issues made platform behavior more predictable and reduced the likelihood of user confusion. Review collected by and hosted on G2.com.

JR

Jan R.

Chief Executive Officer

Computer Software

Small-Business (50 or fewer emp.)

6/6/2026

"Improving Product Stability before Reaching a Wider User Base"

5/5

What do you like best about BetterQA?

I particularly appreciated their ability to examine the platform from different perspectives rather than relying solely on predefined requirements. They examined various usage paths, tested edge cases and documented their observations clearly and this gave our team practical guidance for refining several areas of the product. Review collected by and hosted on G2.com.

What do you dislike about BetterQA?

One challenge was that their thorough QA process at times surfaced related issues outside the original scope of the release. That prompted further discussions among multiple teams before final approval. In the end, addressing those findings early was far preferable to encountering them after launch. Review collected by and hosted on G2.com.

Recommendations to others considering BetterQA:

Bringing an external QA team into the development cycle can reveal opportunities that internal teams may not always see. BetterQA added value through detailed analysis and practical recommendations that helped improve the readiness of our software updates. Review collected by and hosted on G2.com.

What problems is BetterQA solving and how is that benefiting you?

As we introduced new capabilities across our software platform, BetterQA conducted extensive QA validation to ensure everything functioned as intended. Their work identified cases where data handling, user actions and system responses could produce inconsistent results. Resolving findings strengthened reliability and reduced potential disruptions for users. Review collected by and hosted on G2.com.

AT

Alex T.

Chief Executive Officer

Computer Software

Small-Business (50 or fewer emp.)

6/5/2026

"Making Customer Support Interactions more Reliable before Release"

5/5

What do you like best about BetterQA?

What I appreciated most was their ability to approach the product the way actual users would. They explored different support journeys, revisited precious actions and checked how information appeared after multiple interactions. Review collected by and hosted on G2.com.

What do you dislike about BetterQA?

A few recommendations required us to reassess parts of the product that had already been approved for release and it ultimately resulted in a stronger outcome and reduced the risk of future complications. Review collected by and hosted on G2.com.

Recommendations to others considering BetterQA:

Businesses building customer support platforms can benefit greatly from dedicated QA involvement. BetterQA introduced valuable attention to detail and offered useful observations to delivering a more polished product. Review collected by and hosted on G2.com.

What problems is BetterQA solving and how is that benefiting you?

We brought BetterQA on board to evaluate newly introduced support and account management functions. Their analysis revealed situations that could create confusion for user when moving between different sections of the platform. The resulting improvements made daily interactions much more predictable and efficient. Review collected by and hosted on G2.com.

SV

Soledad V.

Freelance Financial Manager

Small-Business (50 or fewer emp.)

3/12/2026

"More Stable Releases Thanks to BetterQA’s Product-Minded Testing"

5/5

What do you like best about BetterQA?

One of the biggest benefits of working with BetterQA has been the added confidence in our releases. Their testing process helps uncover problems before they reach users, which has made our product updates far more stable. They approach QA from a product perspective rather than just checking boxes. This means they often highlight usability issues and edge cases that could impact real users. Review collected by and hosted on G2.com.

What do you dislike about BetterQA?

Occasionally there can be small coordination challenges when aligning schedules across teams, but communication has generally been smooth. Occasionally there can be minor communication gaps when requirements change quickly, but they usually adapt quickly. Review collected by and hosted on G2.com.

Recommendations to others considering BetterQA:

If your team wants to complete updates with greater support and reduce the risk of bugs reaching users, BetterQA is our recommended partner to consider. Review collected by and hosted on G2.com.

What problems is BetterQA solving and how is that benefiting you?

BetterQA provides a structured and reliable QA process that has helped strengthen our release cycle. For teams looking to improve product quality without expanding internal headcount, their model works extremely well. we were able to rely on experienced engineers who integrate directly into our workflow and provide consistent testing coverage. Review collected by and hosted on G2.com.

AV

Alejandro V.

Ingeniero en Sistemas

2/12/2026

"Chrome Extension that Revolutionizes Testing"

5/5

What do you like best about BetterQA?

I like that BetterQA has a tool that allows recording tests from the Chrome browser, which has been very useful for me to speed up testing processes. I also value that they rely heavily on the use of artificial intelligence, which allows for a certain speed in the processes while ensuring the correct output of the products. I appreciate that the human group that makes up the organization is well-versed in using the most appropriate methodologies for quality assurance, and what I like the most is their willingness to always listen to the client's needs, prioritizing solutions over profit. Review collected by and hosted on G2.com.

What do you dislike about BetterQA?

Nothing Review collected by and hosted on G2.com.

SN

Suzette N.

Account Executive

Mid-Market (51-1000 emp.)

2/4/2026

"ISO 13485-Certified QA That Caught Critical Mobile Bugs Before Release"

5/5

What do you like best about BetterQA?

Solid QA partner with strong compliance focus (they're ISO 13485 certified, which mattered for us). Found critical bugs in our mobile app before release - things Appium alone wouldn't have surfaced quickly. Team feels like an extension of ours; same engineers throughout. Flows tool helped stabilize regressions fast. Review collected by and hosted on G2.com.

What do you dislike about BetterQA?

Pricing is fair for the depth, not the cheapest but no hidden surprises. Would give 5 stars if mobile automation was fully in-house (they use Maestro for now, building their own). Review collected by and hosted on G2.com.

Recommendations to others considering BetterQA:

Pricing is fair for the depth, not the cheapest but no hidden surprises. Would give 5 stars if mobile automation was fully in-house (they use Maestro for now, building their own). Review collected by and hosted on G2.com.

What problems is BetterQA solving and how is that benefiting you?

Solid QA partner with strong compliance focus (they're ISO 13485 certified, which mattered for us). Found critical bugs in our mobile app before release - things Appium alone wouldn't have surfaced quickly. Team feels like an extension of ours; same engineers throughout. Flows tool helped stabilize regressions fast. Pricing is fair for the depth, not the cheapest but no hidden surprises. Would give 5 stars if mobile automation was fully in-house (they use Maestro for now, building their own). Review collected by and hosted on G2.com.

RM

Rick M.

Marketing Specialist

Small-Business (50 or fewer emp.)

3/12/2026

"Top Level QA Support with Deep Testing That Catches Issues"

4.5/5

What do you like best about BetterQA?

Their engineers integrate seamlessly with our workflow and bring a level of testing depth that’s hard to achieve without a dedicated internal team. They consistently catch issues early and often suggest improvements before problems even reach production. It genuinely feels like having a QA department available whenever we need it. Review collected by and hosted on G2.com.

What do you dislike about BetterQA?

Getting familiar with their working patterns and timezone was challenging at times but we got used to it eventually. Review collected by and hosted on G2.com.

Recommendations to others considering BetterQA:

They regularly spot things we would have missed and help us release updates with much more confidence. Definitely recommend. Review collected by and hosted on G2.com.

What problems is BetterQA solving and how is that benefiting you?

BetterQA has been a great partner for our team. Their engineers are proactive, detail-oriented, and consistently catch issues before they become real problems. It feels like having a dedicated QA team without the overhead of building one internally. Review collected by and hosted on G2.com.

WA

Winifred A.

Getting VPs to C-level roles by helping them access the open C-level roles NOT posted online

Mid-Market (51-1000 emp.)

2/6/2026

"Custom Tools That Dramatically Cut Triage Time and Clear Reporting and Proactive Support"

5/5

What do you like best about BetterQA?

Their custom tools (especially BugBoard for logs/screenshots to bugs) cut our triage time dramatically. Engineers are knowledgeable, stay long-term, and we kept the working systems/documentation after the engagement ended. Clear reporting, proactive suggestions. Review collected by and hosted on G2.com.

What do you dislike about BetterQA?

No complaints - would use again without hesitation. Review collected by and hosted on G2.com.

Recommendations to others considering BetterQA:

We've used BetterQA for two projects now. What stands out: developers don't certify their own work here - true independence. Their custom tools (especially BugBoard for logs/screenshots to bugs) cut our triage time dramatically. Review collected by and hosted on G2.com.

What problems is BetterQA solving and how is that benefiting you?

We've used BetterQA for two projects now. What stands out: developers don't certify their own work here - true independence. Their custom tools (especially BugBoard for logs/screenshots to bugs) cut our triage time dramatically. Engineers are knowledgeable, stay long-term, and we kept the working systems/documentation after the engagement ended. Clear reporting, proactive suggestions. No complaints - would use again without hesitation. Review collected by and hosted on G2.com.

PF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

3/17/2026

"Professional QA services with excellent reporting and workflow integration"

5/5

What do you like best about BetterQA?

What I like most about BetterQA is their combination of technical expertise, proactivity, and well-structured processes. Their team is very detail-oriented and consistently identifies potential issues early in the development cycle, which has helped us improve the overall stability of our products.

Another aspect I appreciate is their innovative approach, including the use of internal tools like Flows and Bugboard for reporting and project collaboration. These tools make it very easy to track daily progress, review testing activities, and maintain clear visibility across the team. Integrations with platforms like GitHub and Jira also help streamline workflows and reduce manual effort.

The interface of their tools is modern and intuitive, and it’s useful to be able to see updates and reports from colleagues working on the same project. Overall, their professionalism, strong communication, and forward-thinking mindset make collaboration smooth and efficient. Review collected by and hosted on G2.com.

What do you dislike about BetterQA?

There’s honestly not much to dislike. If I had to point out something, it would be that some of their internal tools and features are still evolving as they continue to improve them. Occasionally new features are introduced that take a little time to fully get used to.

That being said, the team is very responsive to feedback and continuously improves the platform and processes. Updates tend to address real user needs, so the overall experience keeps getting better over time. Review collected by and hosted on G2.com.

Recommendations to others considering BetterQA:

I would recommend BetterQA to any team that wants to improve the quality and reliability of their software while keeping the development process efficient. Their team stands out through their proactivity, innovation, and ability to integrate seamlessly with existing workflows.

They are particularly valuable for companies that want clear communication, transparent reporting, and a QA partner that actively contributes ideas rather than just executing tasks. Their use of internal tools like Flows and Bugboard also helps keep everything well-organized and accessible across teams.

Overall, if you’re looking for a QA partner that combines strong technical expertise with a proactive and innovative mindset, BetterQA is definitely worth considering. Review collected by and hosted on G2.com.

What problems is BetterQA solving and how is that benefiting you?

BetterQA has helped us significantly improve the reliability and quality of our software releases. Before working with them, we often struggled with inconsistent testing coverage and limited visibility into potential issues before deployment. Their team brought a structured QA process, strong automation capabilities, and a very proactive approach to identifying risks early.

One of the biggest benefits has been the reduction in production bugs and faster feedback during development cycles. Their testers integrate well with our development workflow and communicate issues clearly, which helps our team resolve problems earlier and release updates with more confidence.

Additionally, their focus on innovation and the use of internal tools like Flows and Bugboard improve visibility and collaboration across teams. Overall, it has helped us improve product stability while saving time for our development team. Review collected by and hosted on G2.com.

LS

Lautaro S.

Mid-Market (51-1000 emp.)

3/10/2026

"Impressive Tools and Expertise That Caught Subtle Bugs"

5/5

What do you like best about BetterQA?

They found subtle bugs we would've shipped otherwise. Tools are impressive (self-healing tests in Flows saved time). Pricing reasonable for expertise. Review collected by and hosted on G2.com.

What do you dislike about BetterQA?

Only reason not full 5: setup took longer due to our legacy stack, but they handled it well. Review collected by and hosted on G2.com.

Recommendations to others considering BetterQA:

Tools are impressive (self-healing tests in Flows saved time). Pricing reasonable for expertise. Good to have an external set of eyes. Review collected by and hosted on G2.com.

What problems is BetterQA solving and how is that benefiting you?

Hired BetterQA to QA our client deliverables. They found subtle bugs we would've shipped otherwise. Tools are impressive (self-healing tests in Flows saved time). Pricing reasonable for expertise. Only reason not full 5: setup took longer due to our legacy stack, but they handled it well. Good to have an external set of eyes. Review collected by and hosted on G2.com.