Susanne M.

Enterprise (> 1000 emp.)

6/29/2026

"Senior Operations Manager"

5/5

What do you like best about BetterQA?

The nature of our platforms demand that all internal processes/operations

must be documented as accurately as possible with total data security. The BetterQA embedded engineers were onboarded to our Jira and Slack instantly and very respectful of our processes. The standout feature for us is the Auditi platform. It made day-to-day WCAG and compliance checks easier on core internal tools and led to a structured and highly predictable process. Before, this required painful manual checks for weeks. Their detailed reporting provides us even further confidence in deployment. Review collected by and hosted on G2.com.

What do you dislike about BetterQA?

They are worth to looking into for people who are tasked with enterprise-grade products or operations which have tough compliance requirements or protocols. Plan ahead your Security Frameworks and data access control. Dedicated testing help from engineers whose knowledge isn’t lost over time, as with more rotating agency staff, is what they offer if needed. Review collected by and hosted on G2.com.

Recommendations to others considering BetterQA:

In the beginning, there was a bit of back and forth to bring their

engineers on board and align them with internal security access. Because of this, the first sprint got delayed a bit. However, the team was very responsive and quickly aligned their processes to our compliance to get back on track. Review collected by and hosted on G2.com.

What problems is BetterQA solving and how is that benefiting you?

Due to quick system updates their application’s internal files got some layout issue which causes their department non compliance violation. BetterQA is a quality assurance software that assures detection of functional edge cases that are sometimes missed by developers. The risk associated with the project deployment is low as the large regression suites and Security Toolkit scans ran successfully. Consequently, our operations teams were able to save a lot of time testing fixes. They have extensive tracking that makes billing 100% transparent. Review collected by and hosted on G2.com.

Natalie D.

Enterprise (> 1000 emp.)

6/29/2026

"BetterQA Streamlined Bug Reporting with BugBoard and Seamless Slack/Jira Integration"

5/5

What do you like best about BetterQA?

Our team was doing too much paper work on reproduction steps instead of working on code. BetterQA slotted right into our Slack and Jira processes as soon as we brought them on board. According to us, the BugBoard has been the best feature. Utilizing it enables users to transform screenshots into complete bug reports and test cases within minutes, hours of manual work by our internal team at the moment. We're familiar with their regression testing - it reassures us before each bi-weekly deployment. Review collected by and hosted on G2.com.

What do you dislike about BetterQA?

To start with, the volume on a daily basis of bugs that they were

reporting in Jira was too many for our developers to check through. During a sprint retrospective, we talked about the issue, they fixed their report filter (updated to prioritize important edge cases first). Review collected by and hosted on G2.com.

Recommendations to others considering BetterQA:

I suggest mapping out bottlenecks in your current sprint cycle and p

ipeline before onboarding. Moving away from rotating freelance testers and looking for a team that can retain deep domain knowledge of your product layout over several quarters is a great fit. Review collected by and hosted on G2.com.

What problems is BetterQA solving and how is that benefiting you?

We had flaky automated tests which failed due to a ui selector changing. As a result, the engineers spent most of their time maintaining the tests instead of building features. BetterQA handle the automation framework of our application using Cypress and deployed Flows for self-healing automation. The burden of maintaining the tests was reduced considerably. Because QA is separate from Development, the independent QA Review team will be involved at all points so that any major logic flaws Development may miss will be caught. Review collected by and hosted on G2.com.

Martin L.

Mid-Market (51-1000 emp.)

6/28/2026

"BugBoard Turned Screenshots into Structured Reports Fast—High-Quality Regression Testing"

5/5

What do you like best about BetterQA?

Our team spent more time documenting reproduction steps than fixing code, it was time to act. As soon as we signed with BetterQA, they were integrated into our Slack and Jira. The BugBoard tool has stood out greatly for us. It enables them to convert screenshots into fully structured bug reports and test cases in just a few minutes. This used to take our internal team hours of manual work. We have peace of mind because their regression testing ahead of our 2-weekly deployments is of a high quality. Review collected by and hosted on G2.com.

What do you dislike about BetterQA?

Initially, they found it hard to go through all the bug reports created by them on JIRA on a daily basis. While our sprint retrospective we got onto this and they rapidly made their reporting filters prioritise the main edge cases first. Review collected by and hosted on G2.com.

Recommendations to others considering BetterQA:

Prior to onboarding them, I would recommend mapping your existing sprint cycles and pipeline bottlenecks. If you want to get away from rotating freelance testers and want a team that retains knowledge of your product layout over multiple quarters, you may go for them. Review collected by and hosted on G2.com.

What problems is BetterQA solving and how is that benefiting you?

Our earlier automation testing suite was flaky and unstable. Our automation tests would often fail due to sometimes just a single character change in UI selector. As a result, we engineers had to spend endless hours on maintaining that suite. Our automated frameworks built with Cypress were taken over by BetterQA, which implemented their Flows tool for self-healing automation. The amount of test maintenance we have to do was reduced significantly. Due to being independent from development and not related to them, this QA review group finds serious logic errors that the developers of the system miss when reviewing their own work. Review collected by and hosted on G2.com.

Temitope O.

Mid-Market (51-1000 emp.)

6/28/2026

"BetterQA Security Toolkit Streamlined CI Security Scanning and Shift-Left Adoption"

5/5

What do you like best about BetterQA?

We‍‌‍‍‌ have integrated the Security Toolkit from BetterQA with our CI pipeline and it has worked really well. Our command will check more than 30 professional scanning tools before we roll out any assets. Many days of manual setup of different vulnerability tools have been done. More and more developers are getting on board to "Shift-Left" by resolving errors at the earliest possible time in the development ‍‌‍‍‌process. Review collected by and hosted on G2.com.

What do you dislike about BetterQA?

On occasions, the amount of vulnerability alerts was overwhelming when it came to sprint cycles. Fortunately, their team helped us tune the thresholds to prioritise genuine edge cases and reduce the noise considerably. Review collected by and hosted on G2.com.

Recommendations to others considering BetterQA:

Enterprise engineering teams with sophisticated deployment schedules need to be a strong choice. State your risk appetite upfront so that they can apply the appropriate thresholds to scanning to match your particular compliance requirements. Review collected by and hosted on G2.com.

What problems is BetterQA solving and how is that benefiting you?

Previously,‍‌‍‍‌ our release timelines used to get pushed by weeks just because of vulnerability scans and penetration tests. BetterQA has totally automated this bottleneck. By blending their toolkit with our own, we have the ability to discover security weaknesses only after the code has been committed. We have much greater faith in releases. We have managed to cut the time of our post-release security patching almost by 40%, which makes our clients in the enterprise sector secure and, at the same time, our sprint velocity remains ‍‌‍‍‌unaffected. Review collected by and hosted on G2.com.

John L.

Co-Founder

Marketing and Advertising

Mid-Market (51-1000 emp.)

4/2/2026

"Reliable QA partner That Caught what We Missed"

5/5

What do you like best about BetterQA?

I liked how hands on their team was. They didn't just report issues, they explained them clearly and even suggested fixes. During one sprint, they recreated a tricky mobile bug and shared a quick walkthrough, which saved our developers a lot of time. Review collected by and hosted on G2.com.

What do you dislike about BetterQA?

At times, their detailed reports felt a bit overwhelming, especially during tight deadlines. We had to spend extra time reviewing everything. However, once we got used to their structure, it became easier to prioritize and act on the findings Review collected by and hosted on G2.com.

Recommendations to others considering BetterQA:

I had recommend BetterQA to any team that needs dependable QA support. They bring clarity to testing and genuinely care about product quality. If you value catching issues before users do, they are a strong partner to have on your side Review collected by and hosted on G2.com.

What problems is BetterQA solving and how is that benefiting you?

We needed consistent testing across landing pages, analytics tags, and ad flows. BetterQA stepped in and uncovered hidden bugs that affected user journeys. This helped us launch smoother campaigns and reduced back and forth fixes with our clients Review collected by and hosted on G2.com.

Purnima C.

Growth Manager

Information Technology and Services

Mid-Market (51-1000 emp.)

6/15/2026

"Could Benefit from Tighter SLAs During Peak Release Cycles"

5/5

What do you like best about BetterQA?

What stood out most was their consistency and attention to detail. They didn’t just run surface-level tests — they actively explored edge cases and user flows we hadn’t fully considered.

Their bug reports were clear, reproducible, and easy for developers to act on, which reduced back-and-forth significantly. We also appreciated how smoothly they adapted to our workflow and tools without requiring much onboarding overhead. Review collected by and hosted on G2.com.

What do you dislike about BetterQA?

At times, feedback turnaround during peak cycles could be slightly slower than expected, especially when multiple features were being tested in parallel. It wasn’t a major issue, but tighter SLAs during high-release periods would make the experience even better. Review collected by and hosted on G2.com.

Recommendations to others considering BetterQA:

If you are a startup or product team that doesn’t have a fully mature QA function, BetterQA is a good fit to quickly improve testing coverage without hiring a large in-house QA team. They work best when you already have a clear development process and need a reliable extension for manual and automated testing.

I would recommend being very explicit about scope, priorities, and release timelines from the beginning. This helps ensure testing cycles align with your sprint schedule and avoids delays during peak release periods.

They are especially useful for teams that want to reduce production bugs and improve release confidence, but still want flexibility compared to building a full internal QA department. Review collected by and hosted on G2.com.

What problems is BetterQA solving and how is that benefiting you?

We needed extra QA capacity to support our development team because we were missing bugs during internal testing and releasing features with avoidable issues. Our in-house team was focused on development, so testing coverage was inconsistent and we lacked structured regression testing before releases.

BetterQA stepped in as an external QA partner to strengthen our testing process and make our releases more stable. Review collected by and hosted on G2.com.

Chris T.

Digital Marketing Director

Retail

Small-Business (50 or fewer emp.)

6/12/2026

"Valuable QA Support for Customer facing Digital Platforms"

5/5

What do you like best about BetterQA?

One thing I really appreciated was how proactive BetterQA was throughout the testing process. They consistently identified issues that could have affected customer inquiries, vehicle searches and appointment requests before release. Their findings were practical, well documented and helped our team make informed decisions quickly. Review collected by and hosted on G2.com.

What do you dislike about BetterQA?

At times reviewing a large batch of test results required additional coordination between teams to determine implementation priorities. However, BetterQA remained flexible, provided clarification when needed and worked closely with us to keep projects moving forward. Review collected by and hosted on G2.com.

Recommendations to others considering BetterQA:

I would recommend BetterQA to retail organizations that depend on reliable digital experiences. Their structured QA approach, thorough documentation and consistent communication made them a dependable partner throughout our projects. Review collected by and hosted on G2.com.

What problems is BetterQA solving and how is that benefiting you?

BetterQA helped us uncover usability issues and inconsistencies across key customer facing systems before updates were released. Their testing progress gave our team greater confidence when deploying changes and helped create a smoother experience for customers browsing inventory and submitting inquiries online. Review collected by and hosted on G2.com.

Kedar R.

Chief Executive Officer

Information Technology and Services

Mid-Market (51-1000 emp.)

6/8/2026

"Catch Issues Early and Improve Release Stability across Connected System"

5/5

What do you like best about BetterQA?

I liked the way the testing felt very practical and grounded. Instead of focusing only on isolated features, they paid attention to how everything connected and that made the findings more useful when we started fixing. Review collected by and hosted on G2.com.

What do you dislike about BetterQA?

Some of the issues they raised required us to revisit parts of the system we had already reviewed. That created a bit of extra back and forth before final approval, though it helped strengthen the final release. Review collected by and hosted on G2.com.

Recommendations to others considering BetterQA:

Teams managing complex platform with multiple integrations would benefit from this level of structured QA involvement which brings more visibility into system behavior before release and helps reduce surprises once updates reach production. Review collected by and hosted on G2.com.

What problems is BetterQA solving and how is that benefiting you?

We were dealing with frequent uncertainty around how updates would behave once multiple systems started interacting with each other. Testing focused on checking real user flows, integrations and data movement between services. This helped bring visibility to issues before release and reduced situations where problems were only discovered after deployment. Review collected by and hosted on G2.com.

Michael F.

Senior Vice President of Sales & Marketing

Computer Software

Small-Business (50 or fewer emp.)

6/8/2026

"Identifying Critical Issues before They Reached our Users"

5/5

What do you like best about BetterQA?

The level of detail they brought to the testing process was genuinely impressive. Their team consistently looked beyond the obvious functionality and took the time to evaluate how different parts of the platform interacted across a variety of conditions. Review collected by and hosted on G2.com.

What do you dislike about BetterQA?

Several discoveries prompted us to take a closer look at related functionality than we had originally planned. At times, this meant we needed extra review and internal discussion before we could finalize the updates. Review collected by and hosted on G2.com.

Recommendations to others considering BetterQA:

Any company investing in software development should think about having dedicated QA support in place before major releases. BetterQA helped us uncover risks that could have easily stayed hidden until after launch. Their testing process brought more clarity to our decision-making and helped us move forward with greater confidence, contributing to a more dependable final product. Review collected by and hosted on G2.com.

What problems is BetterQA solving and how is that benefiting you?

Preparing software updates for release required a high level of confidence that new functionality would work as intended across the platform. BetterQA carried out thorough validation of our key workflows and uncovered issues that hadn’t surfaced during internal testing. Their efforts helped us address important concerns before deployment, reducing uncertainty and allowing releases to move forward from a much stronger position. Review collected by and hosted on G2.com.

Daniel K.

Chief Executive Officer

Information Technology and Services

Small-Business (50 or fewer emp.)

6/6/2026

"Ensuring Greater Reliability across Payment and Account Workflows"

5/5

What do you like best about BetterQA?

A quality I appreciated was their ability to look beyond expected functionality and assess how the platformed across a wide range of user interactions. Their findings were detailed, clearly documented and provided valuable guidance that helped our team refine important areas of the product. Review collected by and hosted on G2.com.

What do you dislike about BetterQA?

On occasion, their testing brought attention to connected areas that were not originally part of the planned review. This required additional consideration before finalizing certain changes. Although it prolonged certain stages of the process and it helped identify considerations that might otherwise have been missed. Review collected by and hosted on G2.com.

Recommendations to others considering BetterQA:

Business operating digital platforms that manage transactions, accounts or customer information can benefit from dedicated QA support. BetterQA contributed thoughtful insights throughout the testing process and helped us deliver updates with a higher level of readiness. Review collected by and hosted on G2.com.

What problems is BetterQA solving and how is that benefiting you?

BetterQA assisted our team during enhancements to our payment and account management platform. Their testing uncovered situations where transaction handling, account updates and system responses could behave differently under specific conditions. Implementing those recommendations enhanced usability and reduced interruptions during everyday use. Review collected by and hosted on G2.com.