SU
Sagar U.
Technical Project Manager
Small-Business (50 or fewer emp.)
"Good SaaS Tool with Strong Automation and Integration Support"
5/5
What do you like best about BetterCloud?

We can create complex automation in a easy way.

file sharing feature

Good integration library with popular SaaS apps

data security policy enforcement. Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

Limited prebuilt workflow

UI/UX could be more intuitive.

Need to work on KB/docs for advance use case Review collected by and hosted on G2.com.

Tyler G.
TG
Tyler G.
IT Operations Coordinator
Mid-Market (51-1000 emp.)
"great software to have if you are a google workspace shop"
5/5
What do you like best about BetterCloud?

How easy it is to manage google admin settings from a way simpler and robust interface. Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

That its not free. I don't have any real issues with the program. Review collected by and hosted on G2.com.

Zach S.
ZS
Zach S.
IT Support Specialist
Mid-Market (51-1000 emp.)
"Bettercloud is the BEES-KNEES and you wont find better."
5/5
What do you like best about BetterCloud?

BetterCloud truly makes building new user accounts, Groups for different types of accounts all in just a few clicks of the mouse and keyboard. BetterCloud is excellent, and I would recommend it to anyone with an It job and who manages any google accounts. Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

It makes sure I have a job for sure. Otherwise 0 complaints. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Easiest and most feature-full no-code automation solution"
5/5
What do you like best about BetterCloud?

The onboarding/offboarding procedure has been automated and enhanced to a level no human hand could replicate. We also love the new self-service bot. Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

I would love to have an option to rebrand the self-service bot beyond the title. An customizable icon would be really helpful for our adoption of this feature. I would also love to see a community hub of sorts where people can share their workflows or work out ideas for workflows with other BC users. I'm sure there's a lot BC can do that I haven't even considered and would love to see what is out there in the wild. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"SaaS Management Tool that covers all our needs"
4.5/5
What do you like best about BetterCloud?

Features (utilization page, compliance page, departments budget allocation), simple to learn and manage the tool, quick data import (Contracts,CC transactions).

Frequent new features roll-out & great customer support. Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

I would wish to have even more customization abilities and a better overview of imported CC transactions. Seems it can get a bit messy after a time.

More integrations with financial systems Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Enterprise (> 1000 emp.)
"Automation at it's finest!"
4/5
What do you like best about BetterCloud?

Bettercloud workflows have helped us automate many tasks such as on/off boarding that has saved our organization thousands of hours. Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

The pricing was my least favorite part. I work in a school district, and we're pretty tight on budgets. That being said, we got blind sided by a price increase in the product which caused us to jump through some hoops to pull funding from different sources to comply with the price adjustment. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"BetterCloud has changed the game!"
4/5
What do you like best about BetterCloud?

I love the dynamic aspect. Everything is integrated, which makes onboarding and offboarding a breeze. Transferring files and ownership of docs is another thing that is now easy. Bettercloud also allows email/calendar delegation as well as the ability to assign people to Google groups. It works extremely seamlessly with Google. Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

I use app.bettercloud and g.bettercloud separately and they both provide value. If these were somehow integrated to be the same application that would be beneficial. Also, sometimes it takes a while for the workflow to complete- checking the audit logs will let you know if it was successful or not. Review collected by and hosted on G2.com.

Natasha l.
NL
Natasha l.
Sourcing Manager
Enterprise (> 1000 emp.)
"Helped curb our shadow IT !"
5/5
What do you like best about BetterCloud?

The most helpful things about bettercloud are the visibility to both shadow IT and also to user counts. The integration was really easy. Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

I wish there were better ways to validate the data. The data is guiding but usually needs a second source of truth. Review collected by and hosted on G2.com.

Solomon L.
SL
Solomon L.
Intergation Enginer
Enterprise (> 1000 emp.)
"Solomon lemon"
5/5
What do you like best about BetterCloud?

Very easy to upload and store data using the tools on this platform. Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

None there is no issue i have found using this helpful app 50 Review collected by and hosted on G2.com.

Tiffany V.
TV
Tiffany V.
IT Support Specialist
Enterprise (> 1000 emp.)
"BetterCloud for your Automation Needs!"
4.5/5
What do you like best about BetterCloud?

Our team likes how easily we can streamline processes through workflows and automation. This eases the burden of tasks on our team for operations such as onboarding and offboarding, among other things! Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

Since BetterCloud does not integrate with all of our software, we still have to do some things manually. In addition, there are some steps in the workflow that could be improved. It works as a basic automation tool, but not for fully automating processes. Review collected by and hosted on G2.com.