I appreciate the ability to bulk-create and update accounts, which really streamlines my workflow. The customizable workflows for onboarding, offboarding, and managing learner accounts are also excellent, as they help ensure that no important steps are overlooked. Recently, I started using it to assist with Google Drive audits and have found it very helpful—there are fewer steps involved compared to using Google alone. Review collected by and hosted on G2.com.

After doing some more training I haven't found anything that really makes Bettercloud less useful. Review collected by and hosted on G2.com.

Onboarding and offboarding, user management, dashboard Review collected by and hosted on G2.com.

User Interfae of https://g.bettercloud.com/#/ Review collected by and hosted on G2.com.

My favorite thing about BetterCloud is that you can build workflows to automate common admin tasks, even across SaaS applications. This bit of planning can help save you from carpal tunnel on dull repetitive actions and also from the heavier efforts of building a full script with API calls yourself. Review collected by and hosted on G2.com.

The interface could definitely be better, especially for the Google Administration module. There are plenty of useful reports and functions, but they can be hard to read or use at times when the titles are truncated or fields only display a small number of characters. Review collected by and hosted on G2.com.

It's helped streamline Saas management, cut some costs and strengthened our overall security posture. With the centralized visibility it has reduced some admin overhead and revealed some unused or redundant tools we have. Review collected by and hosted on G2.com.

Lack of workflow organization wish we could group or label workflows. We sometimes have to manually trigger syncs during the day when immediate updates are needed. Review collected by and hosted on G2.com.

What I like best about BetterCloud is how it automates repetitive IT tasks like onboarding/offboarding, gives clear visibility into user access, and helps keep our environment secure with minimal manual effort. Review collected by and hosted on G2.com.

What I dislike about BetterCloud is that setting up complex automation workflows can be a bit time-consuming initially, and the interface can feel overwhelming until you’re familiar with all the features. Review collected by and hosted on G2.com.

The workflow automations make daily IT tasks easier, such as onboarding and offboarding Review collected by and hosted on G2.com.

The limit of setting an auto reply. I wish there were a certain number of days you could set it for, instead of 30.90, etc Review collected by and hosted on G2.com.

- intuitive automation

- intuitive and extensive reporting capabilities

- all aspects of end user management streamlined very nicely from calendars to email signatures to groups and more.

I truly don't have a negative thing to say about BetterCloud. Review collected by and hosted on G2.com.

Really, nothing. But for the sake of being as objective as possible, it would be nice if they had open API available so I could map the fields of my choosing to Google Workspace. Example: pronouns. All my users want pronouns included in their signatures. I can create a custom field in Google Workspace to account for this.

But the formal staff signatures are managed in bulk via BetterCloud. And presently BetterCloud does not account for custom fields and there are no options for me to map the fields myself.

It's a very small thing. And i'm only including for the sake of being objective. Review collected by and hosted on G2.com.

I love how it helps our team save team on onboarding and offboarding. The time it gives back to work on projects is amazing.

Even when something is not natively supported we can use google groups to control certain apps.

Edit 1/14/25 Adding onto my review, through 2024 they were a major factor of being able to link our HRIS to our Google workplace by leveraging their project teams. Huge help and able to upkeep dynamic groups way easier now! Review collected by and hosted on G2.com.

The organization is significantly lacking some times. I will say they have listened to feedback and implemented some very good changes, but for example, there is still no way to organize workflows into folders or labels.

Edit 1/14/25 Although their search funtion has improved, I'd still like to say that we cant group workflows and everything is based on a naming convention for us. Review collected by and hosted on G2.com.

I can have a holistic view of what files are being exposed publicly without being a google workspace admin. I can also control the file sharing permissions and limit which data/files to be exposed. Review collected by and hosted on G2.com.

Would like to have more granular filters within an existing workflow. Review collected by and hosted on G2.com.

With BetterCloud experience, we can focus on several key areas depending on your goals—whether it's improving performance, reducing cost, boosting security, or enhancing collaboration. Review collected by and hosted on G2.com.

It can be complex to set up, and some features require technical expertise to fully utilize. Review collected by and hosted on G2.com.