--- title: BetterCloud Reviews meta_title: 'BetterCloud Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 486 reviews by the users' company size, role or industry to find out how BetterCloud works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 486 scale: '5' date_modified: '2026-08-14' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # BetterCloud Reviews **Vendor:** CORESTACK **Category:** [SaaS Management Platforms (SMP)](https://www.g2.com/categories/saas-management-platforms) **Average Rating:** 4.4/5.0 **Total Reviews:** 486 ## About BetterCloud BetterCloud is a comprehensive SaaS management platform designed to assist IT teams in effectively managing and optimizing their software-as-a-service (SaaS) applications. This solution focuses on automating essential processes such as onboarding, offboarding, mid-lifecycle changes, give you greater control and insight into your SaaS apps, thousands of forward-thinking organizations rely on BetterCloud to transform employee experience, optimize software spend, and strengthen overall security. By leveraging BetterCloud, organizations can significantly reduce the manual workload associated with SaaS management, achieving up to a 78% reduction in operational tasks. Targeted primarily at IT departments and SaaS operations teams, BetterCloud addresses the challenges faced by organizations that utilize multiple SaaS applications. As businesses increasingly adopt cloud-based solutions, the complexity of managing user access, security policies, and application lifecycles grows. BetterCloud provides a centralized platform that streamlines these processes, ensuring that IT teams can maintain control and compliance while enhancing overall operational efficiency. Key features of BetterCloud include automated user lifecycle management, which simplifies the onboarding and offboarding of employees, ensuring that access rights are promptly granted or revoked as needed. Additionally, the platform offers robust security policy management, allowing organizations to enforce compliance and protect sensitive data across their SaaS ecosystem. BetterCloud also supports mid-lifecycle changes, enabling IT teams to adapt user access as roles and responsibilities evolve within the organization. The benefits of using BetterCloud extend beyond mere automation. By reducing the time spent on repetitive tasks, IT teams can focus on strategic initiatives that drive business growth and innovation. Furthermore, the platform's ability to provide insights into application usage and security posture empowers organizations to make informed decisions about their SaaS investments. With a strong reputation in the industry, backed by over a decade of experience and recognition from leading analyst firms, BetterCloud stands out as a trusted partner for organizations looking to optimize their SaaS operations. In summary, BetterCloud is not just a tool for managing SaaS applications; it is a strategic solution that transforms the way organizations handle their cloud-based software. By automating critical processes and providing valuable insights, BetterCloud enables IT teams to enhance productivity, improve security, and ultimately drive better business outcomes in a rapidly evolving digital landscape. ## BetterCloud Pros & Cons **What users like:** - Users value the **automation capabilities** of BetterCloud, which streamline onboarding and enhance overall efficiency. (47 reviews) - Users find BetterCloud's interface **easy to navigate** , enhancing functionality and simplifying user administration processes. (42 reviews) - Users value the **efficient onboarding process** of BetterCloud, noting its simplicity and seamless integration into systems. (31 reviews) - Users value the **time-saving automations** of BetterCloud, enhancing efficiency in routine IT tasks like onboarding and offboarding. (27 reviews) - Users value the **efficient offboarding process** with BetterCloud, significantly reducing time spent on manual tasks. (25 reviews) - Users appreciate the **intuitive interface and powerful automation** features of BetterCloud, enhancing overall workflow efficiency. (24 reviews) - Workflows (21 reviews) - Efficiency (20 reviews) - Access Control (19 reviews) - Google Workspace Integration (19 reviews) **What users dislike:** - Users find the **limited features** of BetterCloud hinder effective management and require cumbersome manual processes. (28 reviews) - Users experience **integration issues** with BetterCloud, especially with Google Drive and Citrix products like ShareFile. (21 reviews) - Users find the **missing features** in BetterCloud, like manual sync and lack of sorting, quite frustrating. (19 reviews) - Users find **access limitations** frustrating, particularly regarding file searching and delegation issues in BetterCloud. (13 reviews) - Users feel that BetterCloud is **lacking features** for improved file searching and integration capabilities. (13 reviews) - Users desire **more native integrations** with popular services, as current options are limited and incomplete. (12 reviews) - Expensive (10 reviews) - Lack of Features (9 reviews) - Users express concerns over **workflow limitations** , noting the need for manual tasks and disjointed integrations. (9 reviews) - Budgeting Issues (8 reviews) ## BetterCloud Reviews ### 1. Effortless Automation and SaaS Management **Rating:** 4.5/5.0 stars **Reviewed by:** Brian B. | IT Manager, Outsourcing/Offshoring, Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2026 **What do you like best about BetterCloud?** I love how easy it is to automate onboarding and offboarding tasks with BetterCloud. It helps ensure that our new employees are set up properly and that outgoing employees are dealt with swiftly and completely. It allows us to remove access and modify all the proper settings when they leave. The ability to automate these tasks saves us a ton of time and labor when dealing with accounts as people enter and leave the organization. Additionally, the initial setup was very easy, thanks to the BetterCloud onboarding team, who helped get us up and running quickly and explained all of the functionality and how to use the system. **What do you dislike about BetterCloud?** There are some integrations with certain SaaS platforms that are limited in their functionality and don't have some functions that we would prefer to use. It would be nice if they were able to flesh out some more complete and thorough functionality with various SaaS platforms that we utilize. **What problems is BetterCloud solving and how is that benefiting you?** BetterCloud helps us manage our SaaS software by automating menial tasks, saving time and labor in onboarding and offboarding employees, ensuring proper setup and swift access removal. ### 2. Better Cloud for Better efficiency **Rating:** 4.5/5.0 stars **Reviewed by:** James W. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2023 **What do you like best about BetterCloud?** The new UI is clear and simple to use and helps save me time when managing users. **What do you dislike about BetterCloud?** still could use some more features to help improve searching for files **What problems is BetterCloud solving and how is that benefiting you?** Changing access permissions of drive files and changing delegations on accounts as well as finding drive files. Very useful for managing user content and access as well as backup. ### 3. Easy and Effective, with Improvable Workflows **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about BetterCloud?** I appreciate the ease of access and efficiency of BetterCloud. The pricing is very reasonable, which is a plus. BetterCloud provides real strategic value by centralizing the management of environments on a single interface. The initial setup was extremely simple. **What do you dislike about BetterCloud?** Workflows do not always work, it's very annoying. Provide more verbose error logs. **What problems is BetterCloud solving and how is that benefiting you?** BetterCloud solves slow repetitive tasks and offers ease of access and efficiency. It centralizes the management of environments on a single interface, bringing true strategic value. ### 4. Use the Software Service and enjoy. **Rating:** 4.0/5.0 stars **Reviewed by:** Gulasan M. | Senior Database Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** August 18, 2022 **What do you like best about BetterCloud?** There are no upfront investments to purchase and managed hardware & human resource. So just take the software service and pay the amount how much you use as per requirement. **What do you dislike about BetterCloud?** Nothing major to dislike here but It should be more like cloud services project-wise and department-wise. It would be easy to manage cost-wise from the customer's point of view. **What problems is BetterCloud solving and how is that benefiting you?** BetterCloud provides suits applications as single vendors with no need to depend on others and its benefits are easy to use and integrate with any other applications. BetterCloud moves the business from a reactive to proactive mode in term of managing security, optimizing costs, and enabling business productivity ### 5. Awesome Workflow Builder Minimizes Repetition **Rating:** 4.5/5.0 stars **Reviewed by:** Brian B. | Sr. Google Workspace Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about BetterCloud?** My favorite thing about BetterCloud is that you can build workflows to automate common admin tasks, even across SaaS applications. This bit of planning can help save you from carpal tunnel on dull repetitive actions and also from the heavier efforts of building a full script with API calls yourself. **What do you dislike about BetterCloud?** The interface could definitely be better, especially for the Google Administration module. There are plenty of useful reports and functions, but they can be hard to read or use at times when the titles are truncated or fields only display a small number of characters. **What problems is BetterCloud solving and how is that benefiting you?** Today we primarily use it to overcome the operational limitations of the Google Workspace Admin console, particularly multi-step processes like user offboarding and account security. I look forward to expanding that to onboarding tasks and cross-SaaS operations such as Slack channel assignments. ### 6. BetterCloud - Financial Institution Review **Rating:** 5.0/5.0 stars **Reviewed by:** Keanna S. | Information Security Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2025 **What do you like best about BetterCloud?** It's helped streamline Saas management, cut some costs and strengthened our overall security posture. With the centralized visibility it has reduced some admin overhead and revealed some unused or redundant tools we have. **What do you dislike about BetterCloud?** Lack of workflow organization wish we could group or label workflows. We sometimes have to manually trigger syncs during the day when immediate updates are needed. **What problems is BetterCloud solving and how is that benefiting you?** Streamlining onboarding and offboarding and minimizing some of our risks. ### 7. Bettercloud review **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew K. | Desktop Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2025 **What do you like best about BetterCloud?** The workflow automations make daily IT tasks easier, such as onboarding and offboarding **What do you dislike about BetterCloud?** The limit of setting an auto reply. I wish there were a certain number of days you could set it for, instead of 30.90, etc **What problems is BetterCloud solving and how is that benefiting you?** It solves problems of having to manually do many tasks, and its many integrations it has to offer are great ### 8. Highly Recommend BetterCloud - **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth M. | Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about BetterCloud?** - intuitive automation - intuitive and extensive reporting capabilities - all aspects of end user management streamlined very nicely from calendars to email signatures to groups and more. I truly don't have a negative thing to say about BetterCloud. **What do you dislike about BetterCloud?** Really, nothing. But for the sake of being as objective as possible, it would be nice if they had open API available so I could map the fields of my choosing to Google Workspace. Example: pronouns. All my users want pronouns included in their signatures. I can create a custom field in Google Workspace to account for this. But the formal staff signatures are managed in bulk via BetterCloud. And presently BetterCloud does not account for custom fields and there are no options for me to map the fields myself. It's a very small thing. And i'm only including for the sake of being objective. **What problems is BetterCloud solving and how is that benefiting you?** Streamlined workflows and ease of reporting. We are a small team. I am able to manage 84 active users with ease in large part thanks to BetterCloud. ### 9. It Really Helps Save Time **Rating:** 4.5/5.0 stars **Reviewed by:** Clarence P. | Senior IT Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2023 **What do you like best about BetterCloud?** I love how it helps our team save team on onboarding and offboarding. The time it gives back to work on projects is amazing. Even when something is not natively supported we can use google groups to control certain apps. Edit 1/14/25 Adding onto my review, through 2024 they were a major factor of being able to link our HRIS to our Google workplace by leveraging their project teams. Huge help and able to upkeep dynamic groups way easier now! **What do you dislike about BetterCloud?** The organization is significantly lacking some times. I will say they have listened to feedback and implemented some very good changes, but for example, there is still no way to organize workflows into folders or labels. Edit 1/14/25 Although their search funtion has improved, I'd still like to say that we cant group workflows and everything is based on a naming convention for us. **What problems is BetterCloud solving and how is that benefiting you?** They are saving us time. If successful they are working on connecting our HRIS to our Better Cloud and if successful then it will allow us to do more specific workflows saving us more time down the road. Edit 1/14/25 ### 10. Creating signatures in Gmail to using BetterCloud for everything! I use it more than Google Admin. **Rating:** 4.5/5.0 stars **Reviewed by:** Greg W. | Coordinator of Technology Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2023 **What do you like best about BetterCloud?** Simple and powerful interface. Loads of functionality. I love how BetterCloud for Workspace replaces Google Admin panel for anything user or group related. I love using it for staff signatures. Creating and managing groups is a breeze. When I move users to a departed group account, I now have it set to automatically disable, remove from groups, and hide the user from the directory. Makes everything faster and easier for offboarding. The customer support is great!! I love that chat is available during the day, and the reps are super knowledgable. **What do you dislike about BetterCloud?** Having to use the sync feature manually sometimes is annoying. It syncs every night, but sometimes you need to use it in the middle of the day. When creating groups with external email addresses in the interface, you have to do each one separately. You can upload a spreadsheet to do many at once, but doing it in the interface is the way I like to use it. The spreadsheet way is powerful, you just have to make sure you have everything correct before uploading. **What problems is BetterCloud solving and how is that benefiting you?** BetterCloud is making Google Workspace management way more simple and allowing me to create rules to automatically do things for users or groups based on actions I've made. It would let me fully automate things, but I prefer partial automation to keep an eye on things. It allows me to create signatures for faculty and staff and apply them easily. It lets me create users and groups from an uploaded spreadsheet. It lets me download spreadsheets of everyone in a group or OU. All of these things come in handy often for me. I also love the automation tasks. You can set it to do pretty much anything you want based on triggers you choose. ### 11. Admin portal for IT gets better **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2025 **What do you like best about BetterCloud?** BetterCloud offers a robust set of tools that IT admins can leverage in their day to day operations. Most of my work can be automated within BetterCloud which frees me up to do more important tasks. Antoher positivie is their fast and knowledgable support team. I've never had to wait for a response from a real person that can tackle my requests. **What do you dislike about BetterCloud?** One big gripe i have with BetterCloud is that their platforms are disjointed for Google. Would be great to have their legacy platform work with their new workflow platform. Part of tools like this is to consodliate and not have to jump around. There are also features found in similar free platforms that BetterCloud does not address. **What problems is BetterCloud solving and how is that benefiting you?** The problem BetterCloud is solving is that I am a one person IT team for a group of 400 employees. Any time saved using automations and rich reporting is a plus in my books. ### 12. SaaS Management Tool that covers all our needs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2022 **What do you like best about BetterCloud?** Features (utilization page, compliance page, departments budget allocation), simple to learn and manage the tool, quick data import (Contracts,CC transactions). Frequent new features roll-out & great customer support. **What do you dislike about BetterCloud?** I would wish to have even more customization abilities and a better overview of imported CC transactions. Seems it can get a bit messy after a time. More integrations with financial systems **What problems is BetterCloud solving and how is that benefiting you?** More transparency on the spend, budget allocation, app utilization and compliance. Saving your company precious money on unutilized and duplicate SaaS! We were able to recognize and phase out few SaaS tools due to poor utilization and engagement. Compliance hub is a great way to have all your security & privacy doumention in one place and therefore easier management. ### 13. BetterCloud for your Automation Needs! **Rating:** 4.5/5.0 stars **Reviewed by:** Tiffany V. | IT Support Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** January 27, 2022 **What do you like best about BetterCloud?** Our team likes how easily we can streamline processes through workflows and automation. This eases the burden of tasks on our team for operations such as onboarding and offboarding, among other things! **What do you dislike about BetterCloud?** Since BetterCloud does not integrate with all of our software, we still have to do some things manually. In addition, there are some steps in the workflow that could be improved. It works as a basic automation tool, but not for fully automating processes. **Recommendations to others considering BetterCloud:** Definitely give this product a try! It has helped streamline our IT processes and could be beneficial to yours as well! **What problems is BetterCloud solving and how is that benefiting you?** We are streamlining our onboarding and offboarding processes. In addition, we just got the BetterCloud API so we will be able to automate more tasks linked to Jira. ### 14. A very robust tool for daily tasks and reports generation **Rating:** 5.0/5.0 stars **Reviewed by:** Sebastian L. | ICT Senior Executive, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2022 **What do you like best about BetterCloud?** Creating reports and settings that Google admin not able to do. Create custom signatures for groups. Email groups management. Easy intuitive interface that is easy to navigate and look for functions and options. **What do you dislike about BetterCloud?** Still require some learning to use Bettercloud. List should allow more than 100. Clicking next is not fun when you have lost of lists. **What problems is BetterCloud solving and how is that benefiting you?** Creating custom signatures for different groups. Generating email group reports and configurations. ### 15. Its a great tool with lots of potential **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2022 **What do you like best about BetterCloud?** The ease of setting up workflows and structure. **What do you dislike about BetterCloud?** There are workflows and steps in them that need to be removed and maintained. SSO integration is lacking and would be amazing if it worked better with Okta. The catalog can be made bigger and richer. Logs can use more help and could include better information for easier troubleshooting. **What problems is BetterCloud solving and how is that benefiting you?** Automation and reduce manual processing for Onboarding and Offboarding work. Gave us more access to Google features. ### 16. Simple, Easy, Effective **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2025 **What do you like best about BetterCloud?** Straightforward interface that simplifies and centralizes GWS management compared to free tools like GAM. Offboarding and onboarding workflows are great **What do you dislike about BetterCloud?** Sometimes the workflows are slow or output limited error messaging however support is responsive when I've encountered these issues **What problems is BetterCloud solving and how is that benefiting you?** Automating offboarding and onboarding with different Saas tools. This helps us quickly provision and deprovision users. ### 17. Bettercloud w/Google Integration **Rating:** 4.5/5.0 stars **Reviewed by:** David Q. | Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about BetterCloud?** The Workflows and Alert options. It definately helps with Offboarding **What do you dislike about BetterCloud?** The limitions on bulk actions and the lack of granular access controls **What problems is BetterCloud solving and how is that benefiting you?** The offboarding process and access to Google API's withour programming knowledge ### 18. Level up your game **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew L. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about BetterCloud?** Bettercloud allows me to automate some of the most critical processes in our organization which allows us to focus on other tasks. **What do you dislike about BetterCloud?** Need the ability to modify inbound JSON before running workflows. **What problems is BetterCloud solving and how is that benefiting you?** Onboarding/Offboarding ### 19. Best automation tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about BetterCloud?** It has helped us with onboarding and specific tasks that have required automation. I have loved being able to change workflows easily. **What do you dislike about BetterCloud?** You can't edit JSON files before the kickoff **What problems is BetterCloud solving and how is that benefiting you?** Onboarding/offboarding. Being able to do both and have it be reliable ### 20. BetterCloud Review: Simplifying Cloud Security and Governance **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about BetterCloud?** BetterCloud excels at automating routine tasks like user provisioning and access management, freeing up manual works **What do you dislike about BetterCloud?** BetterCloud is quite expensive and triggers for workflow are pretty limited **What problems is BetterCloud solving and how is that benefiting you?** Terminating accounts in multiple platforms such as Google, Box, Spanning, Atlassian, and RingCentral. ### 21. Overall a nice product and a useful tool for IT support agents. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Media Production | Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2023 **What do you like best about BetterCloud?** The application's user interface is intuitive and easy to navigate. This makes it simple for IT support personnel, even those with varying levels of technical expertise, to use the tool effectively. Bettercloud also offers a wide range of features that cover various aspects of IT support. From user management to security controls, the tool provides an all-in-one solution for managing cloud applications efficiently. The automation features (BetterCloud Workflows) are very useful! Being able to set up customized workflows for offboarding tasks has significantly reduced the chance of human errors and streamlined our offboarding procedures. Bettercloud's audit tools provide an in-depth and granular view of our Google Drive data. The ability to monitor file access, changes, and permissions has been invaluable in ensuring data security and compliance. **What do you dislike about BetterCloud?** The main concern I'd like to address is the lack of support for Google Shared Drive within the Google Drive Audit Tools. As an organization that heavily relies on Google Shared Drives for collaborative projects and team file management, this limitation has proven to be a significant drawback. Additionally, compound conditionals, which combine multiple conditions using logical operators (e.g., AND, OR), are essential for creating more sophisticated automation scenarios. They allow users to create workflows that take into account multiple factors before executing specific actions. Unfortunately, the current inability to utilize compound conditionals limits the full potential of the Workflows feature and may necessitate implementing cumbersome workarounds or multiple workflows. **What problems is BetterCloud solving and how is that benefiting you?** Recently, we experienced issues with the Google Drive transfer functionality within Bettercloud. Their responsiveness was truly remarkable. Within minutes of reporting the issue through their support portal, I received a confirmation and acknowledgment of the problem. The solution provided to rectify the problem was executed flawlessly. The code changes were applied swiftly, and the application was back to its optimal performance in no time. ### 22. BetterCloud for Better Results **Rating:** 4.0/5.0 stars **Reviewed by:** Dave E. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2023 **What do you like best about BetterCloud?** We are only using BetterCloud in coordination with our Gmail accounts, but we love the amount of control that it gives us over those accounts. And unfortunately, we are only given access to a small portion of BetterCloud's amazing features from our parent company. **What do you dislike about BetterCloud?** I don't like that whenever you leave the contacts page, it always asks you if you want to save or discard your changes. Even if you didn't change a thing. I also don't like that there's a 50 user cap on the email signatures, or that you can't add groups to those signature rules. We've got to maintain 6 "different" email signatures, that are all identical. **What problems is BetterCloud solving and how is that benefiting you?** Bettercloud was primarily used for our contact syncing (which was removed) and for controlling the uniformity of our email signatures. It's also used extensively for creating new accounts, and our parent company uses BetterCloud scripts as part of the off-boarding process. ### 23. Streamlining Compliance with BetterCloud: An Intuitive SaaS Operations Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Drew S. | Senior Identity and Access Management Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2023 **What do you like best about BetterCloud?** What I like best about BetterCloud is its ability to automate compliance tasks with ease. It's an excellent SaaS operations tool that we use extensively for offboarding procedures and file audits/investigations. Additionally, the user interface is intuitive and the modular structure makes it simple for administrators to navigate and execute tasks within the platform. **What do you dislike about BetterCloud?** What I dislike about BetterCloud is the commercial model behind integrations, which is a pay-per-connect model. This can be limiting for organizations with a large application landscape and I feel that BetterCloud could improve the user experience by removing this restriction. Additionally, the integrations offered by BetterCloud are not uniform in terms of their level of sophistication, with some being highly advanced and beneficial while others are limited. Improving their integration capabilities by adding support for additional systems could be an improvement in the product. **What problems is BetterCloud solving and how is that benefiting you?** BetterCloud is solving our need for automating the process between our IdP (Identity Provider) and Google Workspaces. This automation helps us manage identity lifecycle events and ensures that access controls are in place through group membership. Additionally, the automation helps us maintain a clean OU (Organizational Unit) structure within the directory. These features have greatly benefitted us by streamlining the identity management process and reducing the risk of manual errors. ### 24. BetterCloud...oh what can we do with this?! **Rating:** 4.0/5.0 stars **Reviewed by:** J. Scott A. | Technical Lead - Google Service Delivery, Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2019 **What do you like best about BetterCloud?** Automation and granular management of delegated admin privileges. **What do you dislike about BetterCloud?** Need more actionable attributes and the ability to create our own alerts specific to group topic visibility and the like. **Recommendations to others considering BetterCloud:** You will be able to see huge returns almost immediately upon integration and developing JUST ONE SINGLE workflow. **What problems is BetterCloud solving and how is that benefiting you?** Automating Off-boarding processes that would take hours to complete at scale. Automating mid-life cycle changes via workflows. ### 25. Incredibly useful for automating needed tasks **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony E. | IT Support Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2023 **What do you like best about BetterCloud?** Best and preferred use case of Bettercloud is using it for offboarding, it's convenient for saving time by allowing me to revoke access to multiple platforms of multiple people at a time **What do you dislike about BetterCloud?** There is always room for improvement, my only real suggestion is growing the range of platforms which are supported and allowing for additional integrations, I may suggest depending on the platform if you broke up possible actions based on the tiers of the platform e.g if you have have the basic tier you can do xyz, if you have the enterprise tier then you can do xyz123 to help users know what they can do and why **What problems is BetterCloud solving and how is that benefiting you?** We use Bettercloud in order to optimize and automate multiple steps of our onboarding and offboarding processes, essentially giving and taking access as needed based on employment changes ### 26. Great for managing SaaS platforms with a small IT team, especially in a rapidly expanding startup **Rating:** 4.0/5.0 stars **Reviewed by:** Cal K. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2023 **What do you like best about BetterCloud?** It's straightforward to deploy automated workflows for onboarding, offboarding, and other status changes. The Google Workspace management capabilities are excellent and make some tasks that would only work via API easily accessible. **What do you dislike about BetterCloud?** The limited access to the API functionality is burdensome on platforms that don't already have a native Bettercloud app. Sometimes the Bettercloud apps are limited in functionality - only allow certain commands even if there are more in the API toolset. **What problems is BetterCloud solving and how is that benefiting you?** Automating onboarding and offboarding; it's much faster than doing it manually and frees up time for other tasks. It makes tasks like turning on delegation or managing files permissions in Google Drive accessible without using the API. ### 27. If you are cloud centric organization this tool helps to automate onboard and off board access **Rating:** 4.0/5.0 stars **Reviewed by:** Suresh C. | Enterprise (> 1000 emp.) **Reviewed Date:** February 05, 2023 **What do you like best about BetterCloud?** Workflows and cloud integration is better and interface is good **What do you dislike about BetterCloud?** Onperm intergarion not friendly and not lot many options **What problems is BetterCloud solving and how is that benefiting you?** Onboard and off boarding the cloud access ## BetterCloud Discussions - [Using BetterCloud is easy to use, does it ever get hard?](https://www.g2.com/discussions/using-bettercloud-is-easy-to-use-does-it-ever-get-hard) - 1 comment, 1 upvote - [Do you have other means of providing support to admins?](https://www.g2.com/discussions/do-you-have-other-means-of-providing-support-to-admins) - 1 comment, 1 upvote - [How does the contract management feature work?](https://www.g2.com/discussions/how-does-the-contract-management-feature-work) - 1 comment, 1 upvote - [How long does it take to set up?](https://www.g2.com/discussions/how-long-does-it-take-to-set-up) - 1 comment, 1 upvote - [What is BetterCloud used for?](https://www.g2.com/discussions/what-is-bettercloud-used-for) - 1 comment - [View BetterCloud pricing details and edition comparison](https://www.g2.com/products/bettercloud/reviews?filters%5Bsentiment_snippet%5D=1574391&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+15%3A59%3A11+-0500&secure%5Bsession_id%5D=748a8b63-7f44-4838-9474-9391b4c3b55c&secure%5Btoken%5D=289fa90012038a40849f4f21342cb10b9f272c0095ae9e8e8bb642ebceef3a22&format=llm_user) ## BetterCloud Integrations - [15Five](https://www.g2.com/products/15five/reviews) - [Adobe Creative Cloud](https://www.g2.com/products/adobe-creative-cloud/reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [Aha!](https://www.g2.com/products/aha/reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - [Airtable](https://www.g2.com/products/airtable/reviews) - [Amazon AWS Platform](https://www.g2.com/products/amazon-aws-platform/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [Atlassian](https://www.g2.com/products/atlassian-2025-01-31/reviews) - [Auth0](https://www.g2.com/products/auth0/reviews) - [AWS and Cloud Services](https://www.g2.com/products/aws-and-cloud-services/reviews) - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews) - [Azure Automation](https://www.g2.com/products/azure-automation/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Bonusly](https://www.g2.com/products/bonusly-bonusly/reviews) - [Box](https://www.g2.com/products/box/reviews) - [BugSnag](https://www.g2.com/products/bugsnag/reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [Cisco Meraki](https://www.g2.com/products/cisco-meraki/reviews) - [Clever](https://www.g2.com/products/clever-portal-clever/reviews) - [ClickTime](https://www.g2.com/products/clicktime-clicktime/reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) - [Confluence](https://www.g2.com/products/statpro-confluence/reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) - [Delinea Cloud Suite](https://www.g2.com/products/delinea-cloud-suite/reviews) - [Deputy](https://www.g2.com/products/deputy/reviews) - [Dialpad AI-Powered Customer Communications Platform](https://www.g2.com/products/dialpad-ai-powered-customer-communications-platform/reviews) - [DigiCert ONE](https://www.g2.com/products/digicert-one/reviews) - [Docebo](https://www.g2.com/products/docebo/reviews) - [Docusign](https://www.g2.com/products/docusign/reviews) - [Dropbox](https://www.g2.com/products/dropbox/reviews) - [Dropbox Sign (formerly HelloSign)](https://www.g2.com/products/dropbox-sign-formerly-hellosign/reviews) - [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) - [Duo](https://www.g2.com/products/duo/reviews) - [Egnyte](https://www.g2.com/products/egnyte/reviews) - [Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) - [Figma](https://www.g2.com/products/figma/reviews) - [Frame.io](https://www.g2.com/products/frame-io/reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [Front](https://www.g2.com/products/front/reviews) - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - [GitHub](https://www.g2.com/products/github/reviews) - [GitLab](https://www.g2.com/products/gitlab/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Greenhouse](https://www.g2.com/products/greenhouse/reviews) - [Harvest](https://www.g2.com/products/harvest/reviews) - [Hyland Alfresco](https://www.g2.com/products/hyland-alfresco/reviews) - [Intercom Enterprises](https://www.g2.com/products/intercom-enterprises/reviews) - [Iru](https://www.g2.com/products/iru/reviews) - [Jamf Products](https://www.g2.com/products/jamf-products/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) - [Kiteworks](https://www.g2.com/products/kiteworks/reviews) - [LastPass](https://www.g2.com/products/lastpass/reviews) - [LaunchDarkly](https://www.g2.com/products/launchdarkly/reviews) - [Looker](https://www.g2.com/products/looker/reviews) - [MailerLite](https://www.g2.com/products/mailerlite/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Miro](https://www.g2.com/products/miro/reviews) - [monday CRM](https://www.g2.com/products/monday-crm/reviews) - [Mural](https://www.g2.com/products/mural/reviews) - [Namely](https://www.g2.com/products/namely/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Notion](https://www.g2.com/products/notion/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [OneLogin](https://www.g2.com/products/onelogin/reviews) - [PagerDuty](https://www.g2.com/products/pagerduty/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Planview AgilePlace](https://www.g2.com/products/planview-agileplace/reviews) - [Postman](https://www.g2.com/products/postman/reviews) - [Ramp](https://www.g2.com/products/ramp/reviews) - [Redis Cloud](https://www.g2.com/products/redis-cloud/reviews) - [SaaSAssure](https://www.g2.com/products/saasassure/reviews) - [SecurityScorecard](https://www.g2.com/products/securityscorecard/reviews) - [Seismic Pro](https://www.g2.com/products/seismic-pro/reviews) - [ServiceNow IT Asset Management](https://www.g2.com/products/servicenow-it-asset-management/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Smartsheet](https://www.g2.com/products/smartsheet/reviews) - [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) - [Spanning Backup](https://www.g2.com/products/spanning-backup/reviews) - [Splunk](https://www.g2.com/products/splunk-2025-01-30/reviews) - [Spoke](https://www.g2.com/products/spoke-marketing-spoke/reviews) - [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) - [Tableau](https://www.g2.com/products/tableau/reviews) - [TeamWork](https://www.g2.com/products/teamwork-2025-01-31/reviews) - [TestRail](https://www.g2.com/products/testrail/reviews) - [Trello](https://www.g2.com/products/trello/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Workspace ONE](https://www.g2.com/products/workspace-one/reviews) - [Wrike](https://www.g2.com/products/wrike/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoom Phone](https://www.g2.com/products/zoom-zoom-phone/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## BetterCloud Features **Additional Functionality** - Secure Data Storage - User Defined Attributes - Third-Party Integrations - Reporting/Analytics - Audit Trail - Automated Scheduling - Active Directory Integration - Secure Login - Real-Time Notifications - Event Logs - Activity Dashboard - Generative AI - Risk Assessment - Self Service Portal - Data Verification - Customizable Templates - Biometrics - Security Auditing - AI Copilot - Real-Time Data - Reporting & Statistics - Monitoring - HIPAA Compliant - Real-Time Monitoring - Customizable Reports - Risk Analysis **Additional Functionality** - Fraud Detection - PCI Compliance - Application Management - Audit Management - Single Sign On - Secure Data Storage - SSL Security - Privileged Account Management - Reporting & Statistics - Two-Factor Authentication - Member Accounts - HIPAA Compliant - AI Copilot - Self-Service Access Request - User Provisioning - Audit Trail - Third-Party Integrations - Real-Time Notifications - Active Directory Integration - Authentication - Compliance Management - Workflow Management - Access Controls/Permissions - Access Management - Secure Login - Customizable Branding - Real-Time Monitoring - Security Auditing - Policy Management - Data Synchronization - Collaboration Tools - API - Unified Directory - Multi-Factor Authentication - Biometrics - Activity Dashboard - Generative AI - Credential Management - Event Logs - Real-Time Analytics - Password Management - Access Certification - Self Service Portal - Mobile Access **User on/off Boarding** - Self Service Access requests - Smart/Automated Provisioning - Role Management - Policy Management - Access Termination - Approval Workflows - Compliance Management - Audit Management - Workflow Management - Template Management - Application Management - Password Management - Access Management **Tracking** - Spend Tracking - SaaS Utilization Tracking - User Sentiment Tracking **Administration** - Data Management - Incident Logs - Reporting - Workflow Management - Remediation Management - User Management - Configuration Management - Data Storage Management - Policy Management - Compliance Management - Web Threat Management - Incident Management **Network Management** - API/Integrations **Administration** - Policy, User, and Role Management - Approval Workflows - Automated Provisioning - Bulk Changes - Centralized Management - Self-Service Access Requests - Configurable Workflow - User Management - User Session Management - Password Management - Workflow Management - Policy Management - Access Management - Endpoint Management **Security** - Encrypted Storage - Anomoly Detection - Data loss Prevention - Policy Enforcement **Functionality** - Contextual search - Template algorithms - Custom algorithms - Multiple file and location types - Dashboard - Compliance - Reporting - Data Dictionary Management - Metadata Management - Workflow Management - Compliance Management **Functionality** - File and Application Activity - Trigger Alerts - Searchable Evidence **App Management** - App Usage Monitoring - Custom Workflows - Shadow IT Discovery - Self-Service App Store - Centralized Management Console - Onboarding & Offboarding Automation - Email Management - Spend Management - Inventory Management - Workflow Management - SaaS Operations Management - HR Management - Contact Management - Task Management - User Management - Deadline Management - Employee Management - Contract/License Management - License Management - Compliance Management - Vendor Management - Audit Management - Renewal Management **User Maintenance** - Self Service Password Reset - Bulk Changes - Bi-directional Identity Synchronization **Cloud Visibility** - Data Discovery - Cloud Registry - Cloud Gap Analytics **Compliance** - Access Management - At-Risk Analysis - Sensitive Data Compliance **Management** - Contract Management - Application Catalog - Dashboards and Visualizations **Governance** - Access Control - Compliance - Data Visibility - Access Controls/Permissions **Security** - Security Automation - Application Security - Data Protection **Functionality** - Multi-Factor Authentication - Single Sign-On - BYOD support - Password Vault - Centralized management - Role-based security - Live notifications - Live session recording & playback - Hide passwords - Temporary, time-limited privilege - Compliance Management - Remote Monitoring & Management - Credential Management - Incident Management - Alerts/Notifications - Real-Time Notifications - Network Security - Multi-Factor Authentication **Administration** - Reporting and Monitoring - Breadth of Partner Applications - Auditing **Access Control** - User, Role, and Access Management - Access Rights - User Analytics - Compliance Monitoring **Security** - Role-Based Access Control - Threat Detection Alerts - Compliance Monitoring - Approval Process Control **Agentic AI - Sensitive Data Discovery** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Third-Party Integrations **Additional Functionality** - Data Visualization - Visual Analytics - Multiple Data Sources - Sensitive Data Identification - Data Import/Export - Trend Analysis - Data Transformation - AI Copilot - Search/Filter - File Sharing - API - Customizable Reports - Dashboard Creation - Forecasting - Reporting/Analytics - Generative AI - Self Service Data Preparation - Data Connectors - Data Mapping - Access Controls/Permissions - Data Extraction - Activity Tracking - Data Cleansing - Drag & Drop - Alerts/Notifications - Publishing/Sharing - Data Synchronization - Big Data Analytics - Ad hoc Query - Data Modeling - AI/Machine Learning **Governance** - Identifies and Alerts for Threats - Compliance Audits **Security** - Data Security - Data loss Prevention - Security Auditing - Real-Time Data - Cloud Application Security - SSL Security **Administration** - Database Management - API / integrations **Insights** - Recommendations - Spend Forecasting and Optimization - Peer Benchmarking - Reporting **Security** - Encryption - Breach Detection - Real-Time Monitoring **Identity Management** - User Monitoring **Monitoring** - Audit Logging - Activity Logging - Anomaly Detection **AI Features** - Auto-fill Custom App Details - AI Assistant **Additional Functionality** - Personally Identifiable Information Protection - Data Discovery - Behavior Tracking - Remote Wipe - Risk Analysis - Insider Threat Protection - Anti Virus - Whitelisting/Blacklisting - Third-Party Integrations - Watermarking - Generative AI - Security Auditing - API - Ransomware Protection - Multi-Factor Authentication - Automatic Backup - Multi-Device Support - Compliance Tracking - Real-Time Analytics - Secure Data Storage - Data Recovery - Activity Tracking - External Storage Device Blocking - Reporting/Analytics - Audit Trail - File Quarantining - Disaster Recovery - Intellectual Property Protection - Alerts/Escalation - Risk Assessment - Sensitive Data Identification - Real-Time Notifications - Risk Alerts - Data Classification - Data Replication - AI Copilot - File Transfer - HIPAA Compliant **Administration** - Reporting - Ease of set up for target systems - APIs **Identity** - SSO - Governance - User Analytics - Real-Time Analytics - Visual Analytics - Reporting/Analytics **Security ** - Multi-Factor Authentication - Data Transport - Data Types - Security Tools **Reporting** - Audit log - Reporting - Event Logs **Spend Management** - Budget Tracking - Vendor Consolidation Insights - Renewal Notifications - AI Contract Parsing - Cost Allocation - Renewal Spend Forecasting - Generative AI - Status Tracking - Real-Time Notifications - Budgeting/Forecasting **Agentic AI - SaaS Spend Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Alerts/Notifications - AI Copilot - Access Controls/Permissions - Endpoint Management - Intrusion Detection System - Compliance Management - HIPAA Compliant - Search/Filter - API - Two-Factor Authentication - Data Visualization - Risk Assessment - Real-Time Monitoring - Event Logs - Activity Dashboard - Audit Management - Cloud Security Policy Management - Vulnerability Protection - Anti Virus - Incident Management - Threat Intelligence - Real-Time Reporting - Reporting & Statistics - User Management - Encryption - Vulnerability Scanning - Generative AI - Status Tracking - Third-Party Integrations - Real-Time Notifications - Patch Management - Monitoring - Cloud Encryption **Additional Functionality** - Role-Based Permissions - Audit Trail - Approval Process Control - Security Auditing - Activity Tracking - Data Verification - Reporting/Analytics - Activity Dashboard - Secure Data Storage - Third-Party Integrations - Access Controls/Permissions - HIPAA Compliant - Behavioral Analytics - Application Access Control - Multiple User Accounts - PCI Compliance - API - User Activity Monitoring - Device Auto Discovery - Generative AI - Network Monitoring - AI Copilot - Real-Time Monitoring - Threat Intelligence **Agentic AI - SaaS Management Platforms (SMP)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Accounting Integration **Additional Functionality** - Real-Time Data - Spend Analysis - Transaction History - Self Service Portal - Activity Dashboard - Usage Tracking/Analytics - Collaboration Tools - Member Accounts - Reporting/Analytics - Onboarding - Customizable Branding - Data Visualization - Reporting & Statistics - Single Sign On - Audit Trail - Real-Time Analytics - AI Copilot - Customizable Reports - API ## Top BetterCloud Alternatives - [Okta](https://www.g2.com/products/okta/reviews) - 4.5/5.0 (1,343 reviews) - [Torii](https://www.g2.com/products/torii/reviews) - 4.5/5.0 (324 reviews) - [Zluri](https://www.g2.com/products/zluri/reviews) - 4.6/5.0 (174 reviews)