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Better Stack Reviews & Product Details

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Better Stack Media

Better Stack Demo - Uptime
Incident details
Better Stack Demo - Uptime
Get a screenshot of the error
Better Stack Demo - Uptime
Status page
Better Stack Demo - Telemetry
Live tail
Better Stack Demo - Telemetry
Collaborative dashboards
Better Stack Demo - Telemetry
Tracing
Live tail
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Live tail
Introduction to dashboards
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Introduction to dashboards
Incident updates and maintenance
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Incident updates and maintenance
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Better Stack Reviews (305)

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Reviews

Better Stack Reviews (305)

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4.8
305 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of Better Stack, highlighting how quickly they can set up monitoring and receive alerts. The platform's generous free tier and effective integration capabilities enhance its appeal, making it a reliable choice for both startups and established teams. However, some users note that advanced features can be limited in the free plan.

Pros & Cons

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Verified User in Computer Networking
AC
Small-Business (50 or fewer emp.)
"Better Peace of Mind"
What do you like best about Better Stack?

It was an easy setup. Adding new domains or services was simple and there were many monitoring options available. On top of several monitoring options, there were also several notification methods too. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

There isn't really much to dislike about Better Uptime. If I had to list my biggest complaint so far, it would just be that I wish the app was an app and not just a PWA/portal to the website. Review collected by and hosted on G2.com.

Daniel G.
DG
Director
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Fantastic Features for fantastic value"
What do you like best about Better Stack?

We use Better Uptime across a few accounts and clients. It's helped us keep on top of our infrastrutcutre and has allowed our partners to notify us of issues and ensure platform transparency. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

We have none - I hope they continue to support and enhance Better Uptime with many more features in the future. Review collected by and hosted on G2.com.

Ivan A.
IA
Owner and CEO
Small-Business (50 or fewer emp.)
"This is one of the tools on which I rely for my daily work and swear upon"
What do you like best about Better Stack?

1. Voice notifications — nothing beats a ringing phone that one has to pick up and press a button to acknowledge an alert. Much more difficult to overlook than an SMS or a push alert.

2. Heartbeats — the possibilities to use this feature to control various processes that need to execute on a schedule are huge. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

After 9 months of use I really don't have anything to dislike about this product. If I have to be really, really picky — perhaps their mobile app is a bit of a letdown as it doesn't replicate the full functionality of the web dashboard but redirects towards it (for example, to see the details of an alert). Because I have 2FA enabled on my account, there are several additional operations that I need to perform to see what happened during an alert. Review collected by and hosted on G2.com.

Gaëtan G.
GG
CTO
Small-Business (50 or fewer emp.)
"Awesome UI and features even for free"
What do you like best about Better Stack?

I have tried many status page before, especially the one from Jira and UptimeRobot, unfortunalely the features were not great and the UX horrible.

I use betteruptime for my growing business, the ping and hearbeat features really change my dev life, the fact that I can connect everything with Slack or get a call if my services go down is awesome.

The nice thing is that for once, even with the free plan you get a nice service to get started. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

Price is a bit high for a solo developer, might upgrade when my buisness grown though. Review collected by and hosted on G2.com.

RA
Web and Graphic designer
Small-Business (50 or fewer emp.)
"Powerful, easy to setup and use. Nice looking status page."
What do you like best about Better Stack?

I like how easy it is to set up and start using, and it takes only a few minutes to get up and running per website. Status pages look very professional with my company logo, and they are easy to understand for my clients. When using status pages, my clients can subscribe to the uptime monitor and get notifications when the website is down and back online again, which is great. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

Nothing, but I would love to see integration with MainWP. Review collected by and hosted on G2.com.

Verified User in Media Production
AM
Small-Business (50 or fewer emp.)
"Amazing service for affordable prices."
What do you like best about Better Stack?

Better Uptime, even on their free plan, provide a clean and easy way to track the availability of your online services. The free plan is great for small-scale projects, while the paid plans provide extremely useful features like calling on-call staff when an outage is detected. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

Setting up the website for your customers to view the status of your services was a bit confusing at first, but after a few minutes of messing with it, it worked as intended. Review collected by and hosted on G2.com.

Nuno B.
NB
DevOps Engineer - Outsystems Professional Web Developer
Small-Business (50 or fewer emp.)
"Amazing website monitor"
What do you like best about Better Stack?

I like the fact that you can setup your monitors and your status page in a very easy and intuitive way. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

So far there is nothing to dislike, even the free version is full of features. Review collected by and hosted on G2.com.

Abhimanyu Singh R.
AR
Website Designer
Small-Business (50 or fewer emp.)
"Perfect solution for ecommerce sites"
What do you like best about Better Stack?

The call alerts are instant. The moment your site goes. It will alert you based on your config. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

To get started, you need to attach an active domain, before you even check out what else is in the offering. Review collected by and hosted on G2.com.

Alexander James T.
AT
CTO
"Excellent product"
What do you like best about Better Stack?

Intuitive interface; reliable alerts; clear pricing Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

Not much at this stage. I'll be back with feedback once I notice improvement points Review collected by and hosted on G2.com.

Verified User in Printing
UP
Small-Business (50 or fewer emp.)
"Easy to get started logging with Logtail"
What do you like best about Better Stack?

Easy to get started with centralized logging using Logtail. Includes log search functionality. Additionally provides customized views with alerts, alongside a dashboard to monitor your system and application logs. It also has a generous free tier. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

It recommends using Vector to send the logs to its service. That may require a little more configuration if you want to log your custom application log files. Review collected by and hosted on G2.com.

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Better Stack Features
Baseline
Alerting
Multi-Site Monitoring
Constant Monitoring
Timely Alerts
TIcket Accuracy
Ticket Assignment
Standardization
Lifecycle Visualization
Dashboards and Visualizations
Alerts and Notifications
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Better Stack