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Better Stack Reviews & Product Details

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Better Stack Media

Better Stack Demo - Uptime
Incident details
Better Stack Demo - Uptime
Get a screenshot of the error
Better Stack Demo - Uptime
Status page
Better Stack Demo - Telemetry
Live tail
Better Stack Demo - Telemetry
Collaborative dashboards
Better Stack Demo - Telemetry
Tracing
Live tail
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Live tail
Introduction to dashboards
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Introduction to dashboards
Incident updates and maintenance
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Incident updates and maintenance
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Better Stack Reviews (305)

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Reviews

Better Stack Reviews (305)

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4.8
305 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and intuitive interface of Better Stack, highlighting how quickly they can set up monitoring and receive alerts. The platform's generous free tier and effective integration capabilities enhance its appeal, making it a reliable choice for both startups and established teams. However, some users note that advanced features can be limited in the free plan.

Pros & Cons

Generated from real user reviews
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Verified User in Arts and Crafts
AA
Small-Business (50 or fewer emp.)
"Really great app to use! It's really a nice one if you want to have a free solution for uptime!"
What do you like best about Better Stack?

The free plan is really making good to use! Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

I wish I can edit the status page but it's already great! Review collected by and hosted on G2.com.

Vic S.
VS
Systems Engineer
Mid-Market (51-1000 emp.)
"Great all-in-one solution"
What do you like best about Better Stack?

Better Uptime helped us solve several business challenges (monitoring, on-call and status page) in one integrated solution at a reasonable cost. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

I would like to see an option to whitelist IP addresses for the status page, since for now we are only using it for employees Review collected by and hosted on G2.com.

VT
Sys Admin
"Excellent product"
What do you like best about Better Stack?

The quickness of how fast it alerts you do your domain going town through text and email, and if you set it up receiving a phone call Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

Nothing so far, I just signed up for it a few days ago and i havent used it enough to give an accurate answer Review collected by and hosted on G2.com.

Josh S.
JS
Owner
Small-Business (50 or fewer emp.)
"Unparalleled Customer Support"
What do you like best about Better Stack?

The support team is fantastic, from their expert knowledge on issues to the speed at which they reply. I am thrilled at the ease of setup, dealing with support issues, and overall experience with Better Uptime. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

Nothing, for almost a year, they've made my life easier and been fantastic to work with. Review collected by and hosted on G2.com.

FL
Head of Marketing, Head of Administration
Small-Business (50 or fewer emp.)
"Easy to use and powerful tool for website/server monitoring!"
What do you like best about Better Stack?

There is a free plan which has many features! I also like the fact that I can monitor IMAP or POP3 services and even our DNS server! Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

There are some features (for example, the call service when your website goes down) that aren't free, but this is not a significant issue, in my opinion. Review collected by and hosted on G2.com.

Verified User in Computer Networking
AC
Small-Business (50 or fewer emp.)
"Easy to set up"
What do you like best about Better Stack?

Better uptime is easy to set up, it doesn't require any specific knowledge to set it up. It has a well looking user interface, and I love the integration with slack. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

There's nothing I don't like, but what I hope is that the number of functionality will increase up day by day, I'm hopeful that this will happen , because the service works great!! Review collected by and hosted on G2.com.

Juan Francisco P.
JP
CEO
Small-Business (50 or fewer emp.)
"The best uptime monitor I ever tried"
What do you like best about Better Stack?

The user interface is very friendly and easy to use. I can set up many monitor types in just a few clicks. I like how it shows us information about uptime and incidents from multiple locations around the globe. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

I have been using the platform for about 15 days and setting it up, creating team accounts, and testing with some websites. At this time, I didn't find anything I disliked. Review collected by and hosted on G2.com.

Helge Sverre  L.
HL
CTO
"One of the better options"
What do you like best about Better Stack?

The ease of setting this up, it's team feature (you can post a link in your company slack and people with a company email can just onboard themselves), I like the status page, it is simple and it was quick to setup a vanity domain for it.

All in all, one of the better solutions i have used. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

It is not that easy to figure out where to setup your own personal notification preferences ( I prefer SMS instead of getting a call), Their automated Phone call is also flagged as spam on my Samsung phone (unfortunate, but not their fault.) Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Small-Business (50 or fewer emp.)
"Simple to use and well looking software"
What do you like best about Better Stack?

This software is simple to use, has a very well looking web interface to manage it. It was simple to set it up with all of my server, services and customers devices. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

There is nothing in particular I didn't liked. Maybe the possibility to integrate the notification of this software with telegram could be useful for me and other users. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business (50 or fewer emp.)
"All you need in one place!"
What do you like best about Better Stack?

I wanted a service that did both monitoring and alerting. Before moving on to Better Uptime, I tried some services (AdminLabs, Status Page...).

I used AdminLabs for several years, but I had to leave them because their probes used the same cloud provider as mine.

The price is fair and I love the incident workflow, the display is clear and allows you to describe all the steps.

I really like the response times across regions graph by monitor, this helps us to know where we can improve our latency ! Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

The only weakness I could find is the layout used for the status page and the lack of response times graph on the status page. Review collected by and hosted on G2.com.

Pricing Options

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Better Stack Features
Baseline
Alerting
Multi-Site Monitoring
Constant Monitoring
Timely Alerts
TIcket Accuracy
Ticket Assignment
Standardization
Lifecycle Visualization
Dashboards and Visualizations
Alerts and Notifications
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Better Stack