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Better Stack Reviews & Product Details

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Better Stack Media

Better Stack Demo - Uptime
Incident details
Better Stack Demo - Uptime
Get a screenshot of the error
Better Stack Demo - Uptime
Status page
Better Stack Demo - Telemetry
Live tail
Better Stack Demo - Telemetry
Collaborative dashboards
Better Stack Demo - Telemetry
Tracing
Live tail
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Live tail
Introduction to dashboards
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Introduction to dashboards
Incident updates and maintenance
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Incident updates and maintenance
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Better Stack Reviews (303)

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Reviews

Better Stack Reviews (304)

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4.8
304 reviews

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gabriel i.
GI
Customer Service Representative (TurboTax)
Small-Business (50 or fewer emp.)
"Fast realtime logging tool"
What do you like best about Better Stack?

The realtime logging is quick and reliable and it was very easy to get setup with node. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

I just wished there was a little more retention period for the free plan. But I guess what they got now is fair Review collected by and hosted on G2.com.

🐿️ P.
🐿P
Chief Technology Officer
Small-Business (50 or fewer emp.)
"Easy to use for logs"
What do you like best about Better Stack?

Using this to import logs from my distributed systems to one central place.

It was pretty easy to integrate, because vector.dev is easy to understand and use. Could always go further and tweak more log parsing, but hey. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

The aggregation of logs into graphs and alerts is a bit "getting used to" haven't understood everything about the SQL used there.

Sometimes the UI gives me miracles, but overall this is good Review collected by and hosted on G2.com.

Frederic A.
FA
Small-Business (50 or fewer emp.)
"We didn't even know our webpage had downtime / issues"
What do you like best about Better Stack?

The fastest setup time i experienced with any web application.

Really intuative.

The features that come out of the box for free is really nice.

And even when i had issues setting up a oauth proxyied website the support helped with a work around and gave tech support for ssl issues.

Really nice people. Could not recomend more. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

The prices for really specific features seem a bit much for single persons. Review collected by and hosted on G2.com.

Verified User in Broadcast Media
TB
Small-Business (50 or fewer emp.)
"Great Monitoring Experience"
What do you like best about Better Stack?

I have been using Better Stack for monitoring of some of my web services and I am greatly impressed. All my needs are fulfilled and I cannot be asking for more from the free subscription. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

Sometimes the email updates are delayed but only a few times. Review collected by and hosted on G2.com.

Tommie J.
TJ
Head of Tech
Small-Business (50 or fewer emp.)
"Great and easy tool to get started with monitoring servers"
What do you like best about Better Stack?

That you easily can get started for free and setup was like less than 5 minutes.

Then possibility to build out for more functionallity when needed and after your own budget. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

Some things did not work as expected, i.e "looking for a word" in a frontend when it is being rendered in the browser. Threre were no such thing as like "wait X amount of ms for word Y to exist". Review collected by and hosted on G2.com.

Thibaut M.
TM
Senior Firmware Engineer
Small-Business (50 or fewer emp.)
"Great tool, good user interface and allows for a free package to explore the product"
What do you like best about Better Stack?

Free getting started tool! It's always nice to be able to start with a free version to see if the tool fits the needs. And this one does! Simple to use and integrate! Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

Not much. I'd like more emphasis on the dashboards and graphs. It's still in beta, so hoping for the best. There is a lot of great opportunities to plot logs. Review collected by and hosted on G2.com.

Jesse H.
JH
Computer Software
Small-Business (50 or fewer emp.)
"Better Stack is absolutely awesome"
What do you like best about Better Stack?

They provide a free status page that you can use with your own subdomain, which was really easy to set up and integrate with my website. They'll also call you when your website goes down, unlike some other services I tried. They have plenty of features for customizing your status page, such as custom css and javascript. The customer service was top notch, I even got a free T-Shirt just for being a customer! Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

I don't really have anything bad to say about them, and I haven't run into any friction using the service as of yet. Review collected by and hosted on G2.com.

Noah H.
NH
Developer
Small-Business (50 or fewer emp.)
"BetterStack is amazing!"
What do you like best about Better Stack?

I would definitely say that the calling feature is the best part of BetterStack - my developers can be alerted almost instantly after an incident is started. I also love the simplicity and how easy it is to deploy the status page. I think that status pages now look really bad, Atlassian status pages just don't look that good; they're bland, no dark mode, and look like an old webpage. However, BetterStacks' Status Page looks absolutely amazing.

I had an amazing support conversation with a BetterStack employee, I asked if I could recieve one more team member on my dashboard, which normally comes at a cost - they said yes! I was very surprised that they said yes, and very happy too. The support response time was a few hours, and I was kept updated. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

I only have one thing, which is the lack of a Discord integration. I would like for me to be able to create incidents through a Discord bot. It would also be really really cool if there was a Discord bot in a channel that would edit its message based on the status.

For example, there's a message that says "All Systems Operational," however, when there is an incident, the embed color changes to yellow and provides a timeline of all status updates, and the effected monitors. Review collected by and hosted on G2.com.

Rik V.
RV
Small-Business (50 or fewer emp.)
"Very good website monitoring tool"
What do you like best about Better Stack?

Better Stack Uptime is intuitive, modern and advanced. All in one!

For those starting out they have a sweet free plan, which I will highly recommend. And if you need more, they have affordable plans.

Integrates and implementates very quickly. I use it for all my website/server monitoring. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

The free plan has 3 minute checks instead of 30 second checks. Review collected by and hosted on G2.com.

Robby B.
RB
Sr. Director of Technology
Information Technology and Services
Small-Business (50 or fewer emp.)
"Loving Betterstack"
What do you like best about Better Stack?

This feels like a much more modern implementation of alternatives that we have used in the past. Review collected by and hosted on G2.com.

What do you dislike about Better Stack?

We have a few scenarios we would like to use Better Stack for that are a little lower priority, and I wish that there was more flexible pricing options that might fit some of our other scenarios so that we could use it more. Review collected by and hosted on G2.com.

Response from Magdalena Havlickova of Better Stack

Hi Robby, thanks for the kind feedback! Feel free to ping us at hello@betterstack.com. We're always happy to explore a tailored plan for your needs.

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