--- title: Better Stack Reviews meta_title: 'Better Stack Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 338 reviews by the users' company size, role or industry to find out how Better Stack works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 338 scale: '5' date_modified: '2026-08-09' parent_category: name: Monitoring url: https://www.g2.com/categories/monitoring --- # Better Stack Reviews **Vendor:** Better Stack **Category:** [Website Monitoring Software](https://www.g2.com/categories/website-monitoring) **Average Rating:** 4.8/5.0 **Total Reviews:** 338 ## About Better Stack Better Stack is an eBPF-based, AI SRE observability tool. It helps engineers ship high-quality software faster and be the hero of their engineering teams. ## Better Stack Pros & Cons **What users like:** - Users value the **ease of use** in Better Stack, praising its intuitive setup and reliable monitoring capabilities. (118 reviews) - Users highlight the **easy setup** of Better Stack, appreciating its simplicity and smooth integration process. (97 reviews) - Users praise the **excellent user interface** of Better Stack, enhancing monitoring and workflow efficiency for development teams. (71 reviews) - Users highlight the **remarkable setup ease** of Better Stack, making it quick and intuitive to get started. (55 reviews) - Users appreciate the **instant notifications** from Better Stack, ensuring timely responses to downtime issues and proactive incident management. (51 reviews) - Monitoring (48 reviews) - Customer Support (46 reviews) - UX Design (44 reviews) - Easy Integrations (43 reviews) - Integrations (43 reviews) **What users dislike:** - Users find the pricing of Better Stack to be **expensive** after the free tier limits, particularly for custom features. (22 reviews) - Users are frustrated by the **missing features** like Discord integration and restrictions on website ownership changes. (22 reviews) - Users find the **pricing issues** problematic after exceeding free tier limits, with higher costs for advanced features. (14 reviews) - Users find Better Stack has **limited features** , such as delayed custom domain support and lack of dashboard options. (13 reviews) - Users find the **log management challenging** , struggling with UI navigation and occasional failures in log collection. (12 reviews) - Users find the **complex configuration** of Better Stack challenging, especially for newcomers seeking simplicity. (11 reviews) - Limited Customization (10 reviews) - Notification Issues (10 reviews) - Inadequate Notifications (8 reviews) - Inefficient Alert System (8 reviews) ## Better Stack Reviews ### 1. I was promised $20 for this review **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2025 **What do you like best about Better Stack?** Go elsewhere and find a better provider **What do you dislike about Better Stack?** Customer Service - I was promised $20 for this review and they didn’t even deliver **What problems is Better Stack solving and how is that benefiting you?** Betterstack is an external service which allows us to monitor our sites - its easy to use and setup **Official Response from Magdalena Havlickova:** > Hi Odin, Could you please reach out to us at hello@betterstack.com and include this screenshot? We would love to send you the voucher. Not sure what happened here, and this is definitely not the experience we want you to have. Thank you so much. Magdalena ### 2. Absolutely miserable experience **Rating:** 0.0/5.0 stars **Reviewed by:** Lucas G. | Engineering Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Better Stack?** Love the UI theme. They sent a nice shirt. The status page implementation works well. **What do you dislike about Better Stack?** Two major issues. I encountered a bug where my slack alert did not display the snippet of the logs that caused the alert. This was not remediated for at least a month, despite many, many attempts to follow up. Second, the UI is just miserably slow. I often wait 2 to 5 minutes for my logs to load. A log aggregator this slow is completely unusable. **What problems is Better Stack solving and how is that benefiting you?** Primarily our log aggregator, alerting, monitoring. Some of it works. ## Better Stack Discussions - [Is better Uptime free?](https://www.g2.com/discussions/is-better-uptime-free) - 7 comments, 1 upvote - [View Better Stack pricing details and edition comparison](https://www.g2.com/products/better-stack/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+22%3A06%3A36+-0500&secure%5Bsession_id%5D=b7bbaa40-c7ba-4c9a-8a75-4919176d1559&secure%5Btoken%5D=c4cd569a74aaca907cef30d0cd32e4b057f82e830e747cf43d3542f2616c440b&format=llm_user) ## Better Stack Integrations - [Amazon CloudWatch](https://www.g2.com/products/amazon-cloudwatch/reviews) - [APACHE](https://www.g2.com/products/apache/reviews) - [Apache Kafka](https://www.g2.com/products/apache-kafka/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [Azure Cloud Services](https://www.g2.com/products/azure-cloud-services/reviews) - [Calendar](https://www.g2.com/products/calendar/reviews) - [Claude Code](https://www.g2.com/products/anthropic-claude-code/reviews) - [Cloudflare Application Security and Performance](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews) - [Cloudflare Network Services](https://www.g2.com/products/cloudflare-network-services/reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) - [DigitalOcean](https://www.g2.com/products/digitalocean/reviews) - [Discord](https://www.g2.com/products/textaify-discord/reviews) - [Docker](https://www.g2.com/products/docker-inc-docker/reviews) - [Dokku](https://www.g2.com/products/dokku/reviews) - [Elastic Stack](https://www.g2.com/products/elastic-stack/reviews) - [Fin](https://www.g2.com/products/fin/reviews) - [Fluentd](https://www.g2.com/products/fluentd/reviews) - [Fly.io](https://www.g2.com/products/fly-io/reviews) - [Front](https://www.g2.com/products/front/reviews) - [Google Cloud](https://www.g2.com/products/google-cloud/reviews) - [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews) - [HAProxy](https://www.g2.com/products/haproxy/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Kubernetes](https://www.g2.com/products/american-cloud-kubernetes/reviews) - [Linear](https://www.g2.com/products/linear/reviews) - [Linux-Apache-MariaDB-PHP7 (LAMP7) Application Server](https://www.g2.com/products/linux-apache-mariadb-php7-lamp7-application-server/reviews) - [Microsoft Azure](https://www.g2.com/products/microsoft-microsoft-azure/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [MongoDB](https://www.g2.com/products/ibm-mongodb/reviews) - [MySQL](https://www.g2.com/products/mysql/reviews) - [.NET](https://www.g2.com/products/net-2023-06-12/reviews) - [New Relic](https://www.g2.com/products/new-relic/reviews) - [Next.js](https://www.g2.com/products/next-js/reviews) - [Node.js](https://www.g2.com/products/node-js/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [PagerDuty](https://www.g2.com/products/pagerduty/reviews) - [PostgreSQL](https://www.g2.com/products/postgresql/reviews) - [Prometheus](https://www.g2.com/products/prometheus/reviews) - [Python](https://www.g2.com/products/python/reviews) - [Redis Software](https://www.g2.com/products/redis-software/reviews) - [Render](https://www.g2.com/products/render-render/reviews) - [Ruby on Rails](https://www.g2.com/products/ruby-on-rails/reviews) - [Sentry](https://www.g2.com/products/sentry/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [SMS.to](https://www.g2.com/products/sms-to/reviews) - [Trello](https://www.g2.com/products/trello/reviews) - [Typeform](https://www.g2.com/products/typeform/reviews) - [Ubuntu](https://www.g2.com/products/ubuntu/reviews) - [Vercel](https://www.g2.com/products/vercel/reviews) - [WHMCS](https://www.g2.com/products/whmcs/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [Zabbix](https://www.g2.com/products/zabbix/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Better Stack Features **User Behavior** - Click Tracking - Mouse Movement - Frustration Tracking **Functionality** - Baseline - Alerting - Multi-Site Monitoring - Reporting - Multi-Channel Alerting - Location Insights - Server Monitoring - FTP Monitoring - Mail Server Monitoring - Transaction Monitoring - Multi-Location Monitoring - Real-Time Monitoring - SSL Monitoring - Uptime Reporting **Monitoring** - Usage Monitoring - Database Monitoring - API Monitoring - Real-Time Monitoring - Cloud Infrastructure Monitoring - Security and Compliance Monitoring **Monitoring** - Constant Monitoring - Timely Alerts - TIcket Accuracy - AI Monitoring - Mobile Alerts - Email Alerts - Real-Time Monitoring - Real-Time Notifications **Functionality** - Artificial Intelligence - Machine Learning - Systems Monitoring - IT Monitoring - Performance Monitoring **Visibility** - Dashboards and Visualizations - Alerts and Notifications - Reporting **Data Preparation** - Data Sources - Indexing - Automated Tagging - Data Blending **Monitoring** - Performance Baselines - Performance Analysis - Transaction Monitoring - AI/ML Assistance - Multi-System Monitoring - Generative AI - Container Monitoring **Generative AI** - AI Text Generation **Telemetry Collection & Ingestion - Observability** - Multi-Telemetry Ingestion - OpenTelemetry Support **Agentic AI - Observability Software** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning - Third-Party Integrations **Reliability Objectives & Service Operations - AI SRE Tools** - Intelligent On-Call Workflows - Error Budget Tracking - SLI & SLO Management - Service Health Modeling & Reporting **A/B Testing ** - Error and Bug Tracking - Split URL Testing - Data Analysis - Notes **Administration** - Activity Monitoring - Multi-Cloud Management - Automation - Auto-Scaling & Resource Optimization **Management Tools** - Ticket Assignment - Standardization - Lifecycle Visualization **Issue Resolution** - Root Cause Identification - Proactive Identification - Resolution Guidance **Monitoring and Management** - Automation - Performance Baseline - Real-Time Monitoring **Analysis** - Track Trends - Detect Anomalies - Metric and Event Data - Search - Alerts - Live Tail - Real-Time Data **Response** - Dashboards and Visualization - Incident Alerting - Root Cause Analysis (RCA) - Trend Analysis - Data Visualization **Visualization & Dashboards - Observability** - Service Dependency Mapping - Unified Dashboard - Trace Visualization - Activity Dashboard **Agentic AI - IT Alerting** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Website Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **AI Detection & Signal Quality - AI SRE Tools** - Cross-Telemetry Correlation - Change-Aware Detection - Adaptive Anomaly Detection - Alert Correlation & Noise Reduction **Additional Functionality** - AI Copilot - Customizable Reports - Activity Dashboard - Single Sign On - Remote Monitoring & Management - Issue Management - Widgets - Chat/Messaging - Availability Testing - Website Analytics - Real-Time Analytics - Incident Management - Compliance Management - Performance Management - Performance Metrics - Collaboration Tools - Trend Analysis - Email Alerts - Alerts/Notifications - Real-Time Notifications - Drag & Drop - Data Visualization - Activity Tracking - Configurable Alerts - User Management - Generative AI - Application Management - Event Logs - Multiple User Accounts - Mobile Alerts - Visitor Tracking - Issue Tracking - Risk Alerts - API - For Websites - Scheduled Testing **Visitor Information** - User Identification - Search Box **Analysis** - Reporting - Dashboards and Visualizations - Spend Forecasting and Optimization **Management** - System Integration - Alerting - Reporting **Visualization** - Dashboards - Data Discovery - Activity Dashboard - Activity Dashboard - Customizable Dashboard **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Correlation & Root Cause Analysis - Observability** - Cross-Telemetry Correlation - Root Cause Detection - Intelligent Alerting **Agentic AI - Application Performance Monitoring (APM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Third-Party Integrations **Agentic AI - Log Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Investigation & Root Cause Analysis - AI SRE Tools** - Guided Incident Investigation - Live Debugging in Production - AI Root Cause Analysis - Runtime-Verified Root Cause Analysis **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Scalability & Ecosystem Integration - Observability** - Kubernetes Monitoring - Hybrid/Multi-Cloud Support - Real-Time Monitoring - Network Monitoring - Container Monitoring - Activity Monitoring **Agentic AI - Session Replay** - Cross-system Integration **Agentic AI - Incident Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Multi-Language **Agentic AI - Log Analysis** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Agentic AI - Cloud Infrastructure Monitoring** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Automation & Platform Controls - AI SRE Tools** - Automated Runbook & Workflow Execution - Human-in-the-Loop Remediation - Integration, APIs & Secure Access Controls - AI-Assisted Code Fix Generation **Additional Functionality** - Continuous Monitoring - Reporting/Analytics - Real-Time Analytics - Issue Tracking - Anomaly Detection - Visual Analytics - Data Visualization - Monitoring - AI Copilot - Audit Management - Correlation Analysis - Generative AI - Reporting & Statistics - Search/Filter - Data Import/Export - Data Classification - Audit Trail - Pattern Detection and Recognition - Analytics - Activity Tracking - Event Tracking - Log Collection - Alerts/Notifications - Log Analysis - Event Logs - Data Analysis Tools - HIPAA Compliant - Predictive Analytics - Performance Metrics - Secure Data Storage - Dashboard Creation - Real-Time Monitoring - Alerts/Escalation - Remediation Management - Compliance Tracking - Single Sign On - Prioritization - Uptime Reporting - Log Rotation - Real-Time Notifications - Compliance Management - Server Logs - Incident Management - Role-Based Permissions - PCI Compliance - Charting - Log Parsing - Archiving & Retention - Server Monitoring - API - Diagnostic Tools - Customizable Reports - Real-Time Reporting - Policy Management - Issue Management - Vulnerability Scanning **Additional Functionality** - Alerts/Notifications - Forms Management - Safety Incident Management - Compliance Management - OSHA Compliance - Task Management - Single Sign On - AI Copilot - Disaster Recovery - Document Management - API - Multi-Channel Communication - Customizable Templates - Real-Time Reporting - Corrective and Preventive Actions (CAPA) - Activity Dashboard - Issue Management - Communications Management - Audit Trail - IT Incident Management - Audit Management - Event Logs - Risk Analysis - Workflow Management - Risk Assessment - Incident Reporting - Self Service Portal - Customizable Reports - Ticket Management - Service Level Agreement (SLA) Management - Reminders - On Call Scheduling - Investigation Management - Maintenance Scheduling - Status Tracking **AI Features - Observability** - Predictive Insights - Generative AI - AI Anomaly Detection **Agentic AI - AIOps Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - Cloud Infrastructure Monitoring** - AI-Powered Anomaly Detection - AI-Driven Insight Recommendations **Additional Functionality** - Root Cause Analysis - AI Copilot - Application Security - Reporting/Analytics - Data Aggregation - Incident Management - Alerts/Notifications **Additional Functionality** - Vulnerability Management - Load Balancing - Asset Discovery - AI Copilot - Real-Time Data - Incident Reporting - Real-Time Analytics - Threat Response - Threat Intelligence - Performance Metrics - Alerts/Notifications - Compliance Management - Workflow Management - Configuration Management - Issue Tracking - Reporting & Statistics - Log Management - Troubleshooting - Incident Management - Root Cause Analysis - Prioritization - Key Performance Indicators **Performance** - Real User Monitoring (RUM) - Performance Metrics **Functionality** - Database Monitoring - Dynamic Transaction Mapping - Load Balancing - Cloud Observability **Additional Functionality** - Real-Time Data - Email Alerts - Bottleneck Identification - API - Uptime Reporting - Resource Management - Dashboard Creation - Data Import/Export - Baseline Manager - Issue Tracking - Drag & Drop - Reporting/Analytics - Alerts/Notifications - Prioritization - Collaboration Tools - Real-Time Reporting - Application Management - SSL Security - Incident Management - Access Controls/Permissions - Status Tracking - Audit Management - Customizable Reports - Diagnostic Tools - Single Sign On - Workflow Management - AI Copilot - Activity Tracking - Event Logs ## Top Better Stack Alternatives - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (715 reviews) - [Sentry](https://www.g2.com/products/sentry/reviews) - 4.5/5.0 (222 reviews) - [New Relic](https://www.g2.com/products/new-relic/reviews) - 4.4/5.0 (571 reviews)