BM
Brendan M.
Store Manager
Enterprise (> 1000 emp.)
"Smart CCTV System in any Retail Store"
5/5
What do you like best about BestCity AI?

Best thing we like about BestCity AI is its ease odf integration, its very easy to use with all dashboard in simple plain english with no technical terms, their customer support is world class, Dashboard is feature rich, and implementation took no time. Review collected by and hosted on G2.com.

What do you dislike about BestCity AI?

Right now we are not facing any problem, will come back if any problem arises. Review collected by and hosted on G2.com.

MM
Martina M.
Director of Operations
Mid-Market (51-1000 emp.)
"Video Analytics Software for Retail Store"
5/5
What do you like best about BestCity AI?

The Customer Engineer at BestCity AI visited our retail store and integrated the software into our CCTV in a very short time. Their customer support time is great, very easy to use the dashboard, and get alerts with full of features related to security. Review collected by and hosted on G2.com.

What do you dislike about BestCity AI?

As of now we don't have any complaints with BestCity AI, will review once anything arises. Review collected by and hosted on G2.com.

LB
Leah B.
Head of Store
Small-Business (50 or fewer emp.)
"Video Surveillance Software for F&B"
5/5
What do you like best about BestCity AI?

BestCity AI is very easy to use with world world-class Customer support team, they have a good set of features with very easy of integration, which took no time to integrate. And implementation with our CCTV Cameras took no time. Review collected by and hosted on G2.com.

What do you dislike about BestCity AI?

We liked the BestCity AI Dashboard, which integrated in no time, overall, we are happy with the software. Review collected by and hosted on G2.com.

AY
Aditi Y.
Head of Operations
Mid-Market (51-1000 emp.)
"AI Security Agent for Retail Store"
5/5
What do you like best about BestCity AI?

We integrated BestCity AI Video agent while back, what we love about the BestCity AI is ease of implementation, dashboard is feature rich, their customer support is best in the market, and very easy to use. Review collected by and hosted on G2.com.

What do you dislike about BestCity AI?

We have not found any shortcoming yet, it's easy to use and replacing all physical bottleneck in the retail security. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Video intelligence platform for CCTV Cameras"
5/5
What do you like best about BestCity AI?

The one think we liked about BestCity AI was it's integration, it was in 30 minutes, earlier we tried several software which took days, their customer support is fantastic, have rich and built in custom features for us. That dashboard is easy to Use. Review collected by and hosted on G2.com.

What do you dislike about BestCity AI?

We wanted to install in regional langauge and get the data in regional langauge, feature wasn't there but overall easy to use. Review collected by and hosted on G2.com.

AB
Angella B.
Head of Operations
Enterprise (> 1000 emp.)
"Video Analytics for Showrooms"
5/5
What do you like best about BestCity AI?

We considered bestCity AI because of their customer support, which is best-in-class. They have a feature list dashboard, and the integration with our CCTV was smooth and easy to use. Overall, we loved the solution. Review collected by and hosted on G2.com.

What do you dislike about BestCity AI?

Overall we didn't find any shortcomings, AI was also working well. Let's see. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"AI agent for physical Security in Walmart"
5/5
What do you like best about BestCity AI?

We really loved the customer support at BestCity AI, They implemented their Agents with our existing CCTV with no time, They have customised feature built for us and integration was really smooth, easy to use with alerts dashboard. Review collected by and hosted on G2.com.

What do you dislike about BestCity AI?

We really liked the Agents, Video AI Agents, There's not anything which we could say we dislike at this point of time. Review collected by and hosted on G2.com.

FR
Frank R.
Director of Operations
Mid-Market (51-1000 emp.)
"Video AI Agents for Retail Outlets"
5/5
What do you like best about BestCity AI?

BestCity AI offers excellent customer support, with a truly impressive integration. The feature-rich dashboard makes implementation easy and use very straightforward. Review collected by and hosted on G2.com.

What do you dislike about BestCity AI?

We don't have anything specific that we dislike about BestCity AI, All in all, we like feature-rich software like BestCity AI Review collected by and hosted on G2.com.

DG
David G.
Head of Operations
Small-Business (50 or fewer emp.)
"Video Analytics Software for Hospitals"
5/5
What do you like best about BestCity AI?

We really liked how BestCity AI has smoothest integration, their customer support is world class, implementation took no time within minutes, and its dashboard was very easy to use and it was also giving alerts. Review collected by and hosted on G2.com.

What do you dislike about BestCity AI?

We liked the support, didn't like anything as far I remember. Review collected by and hosted on G2.com.

DK
Dronesh K.
Director of Operations
Enterprise (> 1000 emp.)
"Video Security Guard for Retails"
5/5
What do you like best about BestCity AI?

Easy to use, with great customer support over email and call, they designed customised features for our retail store, integration took no time. Review collected by and hosted on G2.com.

What do you dislike about BestCity AI?

So far we are finding BestCity AI best in class, with no complain honestly. Review collected by and hosted on G2.com.