I like the ease in which you can use the platform. User friendly platform I must say. Review collected by and hosted on G2.com.
Nothing that I can think of at this moment. Review collected by and hosted on G2.com.
Ease of use
Cool platform and measurable insights Review collected by and hosted on G2.com.
CRM integration with Pipedrive is not present Review collected by and hosted on G2.com.
Easy and Valuable service with genuine reviews Review collected by and hosted on G2.com.
I haven't found any downside with Snowball. Review collected by and hosted on G2.com.
Snowball has made it easier to manage review responses. Review collected by and hosted on G2.com.
Nothing, Snoball is great. BestCompany migrated review management to their platform with ease. Review collected by and hosted on G2.com.
Best Company provides a great service for our company, taking on some of the leg work to help build our online reputation. Our account reps have been very helpful and seem to be dedicated long-term partners in our success. Review collected by and hosted on G2.com.
Best Company has the potential to obscure our overall customer experience, drawing our customers away from our in-house centralized platform for referrals and reviews. Review collected by and hosted on G2.com.
Easy to work with, very responsive when I have questions. They are genuine and a great team to work with. Review collected by and hosted on G2.com.
There was nothing that I disliked. They were great Review collected by and hosted on G2.com.
I liked that they were able to provide quality video reviews for my company. Granted all of the reviews came from my friends and not "real" customers but it was sufficent. Review collected by and hosted on G2.com.
I did not like that the expectations, promises, and initial thoughts of what the best company was going to do were accurate. I expected google reviews and I did not get 1. Review collected by and hosted on G2.com.
Hi Samantha, we’ve taken your feedback into consideration and are in the process of making updates to our business platform. We look forward to hearing your thoughts on these updates!
Easy to use, affordable, and scalable solution. Best Company is wonderful to work with and goes above and beyond in customer experience. Our account representative, Curtis, and his team have exceeded our expectations. The platform has increased video testimonials, making this partnership invaluable. We would very much recommend Best Company. Review collected by and hosted on G2.com.
Ideally, we would like Best Company to expand its platform and offer additional resources to brands. Updated badges, additional awards, increased social tags, and an enhanced customer escalation process. Review collected by and hosted on G2.com.
We appreciate your feedback! We’re glad that our partnership has benefited your company. Recently, we’ve been working on adding more features to our business app and creating new badges. We’re looking forward to hearing your thoughts on these updates!
The ability to get video reviews and written reviews. Review collected by and hosted on G2.com.
Some parts of the system are a bit confusing. Review collected by and hosted on G2.com.
Hi Joseph, thanks for your review. We’re glad you like our review services and customer service! We’ve been updating our business platform in an effort to make everything more streamlined and to reduce confusion. We hope you get a chance to check out these updates and let us know your thoughts!
Quality of website and user-friendliness. Review collected by and hosted on G2.com.
Lead quality can sometimes be hit or miss. Review collected by and hosted on G2.com.