AJ
Arsal J.
Small-Business (50 or fewer emp.)
"Excellent Experience"
5/5
What do you like best about Snoball?

Ease of Use, It was really good when it comes to business representation Review collected by and hosted on G2.com.

What do you dislike about Snoball?

Nothing to dislike about snoball at all. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Enterprise (> 1000 emp.)
"Great support, very collaborative team!"
5/5
What do you like best about Snoball?

I love the phone call review collection, it helps showcase detailed customer experiences and is easy for us to utilize.

I also love the new tools they are developing to enhance the CX.

The team at Snoball is very helpful and responsive, they are collaborative and take feedback seriously from their customers striving to continually improve their platform. Review collected by and hosted on G2.com.

What do you dislike about Snoball?

There's nothing I dislike about Snoball! Review collected by and hosted on G2.com.

Aiden J.
AJ
Aiden J.
Small-Business (50 or fewer emp.)
"Good Services"
5/5
What do you like best about Snoball?

One stop solution for the contractors. Would recommend them. Easy to handle Review collected by and hosted on G2.com.

What do you dislike about Snoball?

The timelines are a bit long, but as far as efficiecny is concerned, its good to go! Review collected by and hosted on G2.com.

Paul A.
PA
Paul A.
O
Small-Business (50 or fewer emp.)
"This is a company that makes our lives easier."
4/5
What do you like best about Snoball?

The ease of the platform is very helpful. Review collected by and hosted on G2.com.

What do you dislike about Snoball?

The necessity to work through its platform when that's how copntact started. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Simple and Easy"
4/5
What do you like best about Snoball?

I love that we get emails when someone leaves us a review, other companies will make you check their platform rather than a notification. Review collected by and hosted on G2.com.

What do you dislike about Snoball?

Not knowing all the features that Snoball has to offer. Review collected by and hosted on G2.com.

AL
Ashley L.
Small-Business (50 or fewer emp.)
"Solid company"
3.5/5
What do you like best about Snoball?

Their reps are very responsive. Reaches out to our customers in a professional manor Review collected by and hosted on G2.com.

What do you dislike about Snoball?

I don't dislike anything about Snoball as a company Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Great for building a good online presence for your business"
4.5/5
What do you like best about Snoball?

Customer service is great - my poc here has been awesome and super helpful throughout my time using this them Review collected by and hosted on G2.com.

What do you dislike about Snoball?

Platform itself is a bit oldscool and limited, but it gets the job done Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
"Great option to get feedback on your company."
4/5
What do you like best about Snoball?

I like that we were able to get feedback on how our company was doing without those reviews hitting Google or the BBB. Review collected by and hosted on G2.com.

What do you dislike about Snoball?

I only wish that we had the option to do more with the reviews. Review collected by and hosted on G2.com.

Tony M.
TM
Tony M.
Small-Business (50 or fewer emp.)
"Had some challenges with our reviews on the system in place."
4/5
What do you like best about Snoball?

Great site to show off our reviews. Love working with the team there. Review collected by and hosted on G2.com.

What do you dislike about Snoball?

Not enough leads and prior reviews that came in with bad review which we fixed and the customer is will to re-review us. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Mid-Market (51-1000 emp.)
"Snoball is a great platform"
5/5
What do you like best about Snoball?

I like that it provides statistical data regarding the reviews our company receives. That's really my favorite part. Review collected by and hosted on G2.com.

What do you dislike about Snoball?

I haven't had anything negative to say about it so far. Review collected by and hosted on G2.com.