Easy to get started, the team can help you solve your issues same day via Discord. Review collected by and hosted on G2.com.

Really nothing. It's pretty great. 10/10. Review collected by and hosted on G2.com.

Bento is not very user friendly for developers like me. Once you get the hang of it its difficult to work with and navigate. The interface seems overwhelming for newcomers. Personally, I am unable to overcome that learning curve. Review collected by and hosted on G2.com.

The worst part is that I have encountered many issues with Bento far. Its a platform that does not help me to achieve my goals. There are some bugs and the visual editor isnt my favorite, the Bento team has not promptly solved problems and their customer support is poor. Review collected by and hosted on G2.com.

Easy to separate our business divisions within our organization

Clear and fair pricing

More options and features than we could hope for Review collected by and hosted on G2.com.

A little more technical than the "out-of-the-box" software companies Review collected by and hosted on G2.com.

I'm supremely confident Bento can handle any email marketing requirements I might dream up, thanks to its powerful automation tools (flows).

Crucially, it's also possible to debug that automation, to see precisely what events/actions have occurred for each subscriber, via Bento's detailed logs. This puts it above other tools which hide that information, or only paint a partial picture. Review collected by and hosted on G2.com.

As a developer I find it easy to work with. Saying that, I get the impression that, for less technical folk it could be a little overwhelming, with a relatively steep initial learning curve (personally I got over that hump within the first few days!) Review collected by and hosted on G2.com.

Bento offers features that are hard to find in other email marketing solutions, such as tracking visitors on the site before they even sign up and a chat system. In addition, being event-based allows for incredibly powerful and flexible automations. Bento also has some goodies such as the ability to send emails in batches, the ability to group tags into groups, and the ability to set tags to expire. In addition, although a lot of external services do not integrate directly with Bento, it is really very easy to integrate with this email marketing automation solution.

I personally use it mostly on WordPress sites and implementing it with this CMS is really easy.

Since I started using Bento I have also seen an increase in the delivarability of my messages.

I was also positively impressed by the support through Discord. It is very easy to talk and get quick answers directly from the founder of Bento. A whole different thing from the long wait times that happen with other services. In some cases, with Bento, new features are added in no time at all. Review collected by and hosted on G2.com.

So far I have not had any problems with Bento.

However, it would not be bad if there was more documentation on the site. At the moment most of the information is accessible mainly by participating in discussions on Discord and searching the archives of past conversations. Review collected by and hosted on G2.com.

It has a great human touch, everything is very intuitive and easy to use - it's also fully featurded and all the things you need. I use it every day and it's easy to connect to all my tools. Love it. Review collected by and hosted on G2.com.

Nothing so much - onboarding is great and there is always support Review collected by and hosted on G2.com.

The support and community within Bento is hands down the best I've ever seen from any company, ever.

Any question I have is always answered quickly and effectively - and I have many questions as someone without a lot of experience in the email marketing field. Review collected by and hosted on G2.com.

It's a little tricky to use and navigate when you've not logged in for a while. Review collected by and hosted on G2.com.

Powerful and it has great optimisation for my many lists Review collected by and hosted on G2.com.

It is a tad complicated. But the Discord team is very helpful so it's not a big problem. Review collected by and hosted on G2.com.

I love how easy it is to use to design SaaS emailing sequences. You can also see rapidly which campaigns are the money makers. But what I love the most is undoubtedly the deliverability that you have once you've set up custom domain tracking Review collected by and hosted on G2.com.

I'm not a big fan of its visual editor but it's fine, I just don't use as a result and reach my goals in another way. There is some minor bugs also but they're always fixed very rapidly. Review collected by and hosted on G2.com.

Bento's automation capabilities are almost infinite through its Workflows feature where you can use ANY user generated-event (either standard or custom events captured through code) as a trigger for a workflow. These workflows can start/stop email sequences, chat conversations; or they can update your CRM and other systems via webhooks or Zapier integration. Review collected by and hosted on G2.com.

Some of the reports are not as clear/useful as they could be considering the wealth of underlying data. Review collected by and hosted on G2.com.