--- title: BeneTrac Reviews meta_title: 'BeneTrac Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 14 reviews by the users' company size, role or industry to find out how BeneTrac works for a business like yours. aggregate_rating: rating_value: 3.4 review_count: 14 scale: '5' date_modified: '2026-08-07' parent_category: name: HR url: https://www.g2.com/categories/hr --- # BeneTrac Reviews **Vendor:** Paychex Inc **Category:** [Benefits Administration Software](https://www.g2.com/categories/benefits-administration) **Average Rating:** 3.4/5.0 **Total Reviews:** 14 ## About BeneTrac BeneTrac helps HR professionals manage eligibility, effective dates, and instant verification for new hires, life events, and open enrollment. ## BeneTrac Reviews ### 1. Helpful to keep employee benefits in one place **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2019 **What do you like best about BeneTrac?** Consolidation of employee benefits. Keeps things well organized and much less confusing. One stop shop for HR and payroll. **What do you dislike about BeneTrac?** There really isn't much to dislike. Wee have been happy with this company. The customer service is a bit lacking. It would be nice to speak with local representatives. That is really the only negative. **What problems is BeneTrac solving and how is that benefiting you?** Organized employee benefits and payroll. It gives the employees more power in changing tax information and retirement allocations than other services we have used in the past. This service takes guesswork out of a lot of HR situations with a great deal of guidance. **Official Response from Mieux Williamsen:** > Thank you for your review and feedback. I'm happy to discuss your needs regarding a local service representative. Please reach out to me directly at the below email address. mewillia@paychex.com ### 2. You get what you pay for **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Networking | Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2018 **What do you like best about BeneTrac?** The price...you literally get what you pay for. **What do you dislike about BeneTrac?** The customer service is really horrible. The reporting is also bad. I will run a report 3 times with 3 different outcomes. The carrier feeds usually work but we don't know that they don't until someone goes to the doctor. **What problems is BeneTrac solving and how is that benefiting you?** Allows paperless process to enrolling and managing of benefits **Official Response from Mieux Williamsen:** > Thank you for providing your feedback. I'd like to have a manager review your BeneTrac set up and address your service concerns. Please feel free to reach out to me and I will follow up. I appreciate you taking the time to let us know of your concerns. mewillia@paychex.com ## BeneTrac Discussions - [What is BeneTrac used for?](https://www.g2.com/discussions/what-is-benetrac-used-for) - [View BeneTrac pricing details and edition comparison](https://www.g2.com/products/benetrac/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+21%3A05%3A52+-0500&secure%5Bsession_id%5D=03f30d0c-a11a-4e96-9bf5-7fd3e4a23294&secure%5Btoken%5D=65e7496ef0df4fc571cf18f421d8c52ed44e6790ad0f054e6e965f1d2f960e27&format=llm_user) ## BeneTrac Features **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access - Timesheet Management - Payroll Management - Performance Management - Recruitment Management - Compliance Management - Deduction Management - Training Management - Employee Management - Compensation Management - HR Management - Workflow Management - Attendance Management - Retirement Plan Management - Provider Management - Online Benefits Enrollment - Employee Portal **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text - Generative AI **Additional Functionality** - ACA Reporting - Real-Time Reporting - Vacation/Leave Tracking - HIPAA Compliant - Reminders - Leave Tracking - COBRA Administration - AI Copilot - Data Import/Export - Reporting & Statistics - Employee Database - Time Off Requests - Employee Benefits Administration - Configurable Workflow - Sick Leave Tracking - Life Insurance Administration - Health Insurance Administration - Benefits Administration Outsourcing - Disability Insurance Administration - Attendance Tracking - Applicant Tracking - Customizable Reports - FMLA Administration - Document Storage - Employee Onboarding - HSA/FSA Administration - Reporting/Analytics **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations ## Top BeneTrac Alternatives - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - 4.2/5.0 (4,220 reviews) - [Ease](https://www.g2.com/products/employee-navigator-ease/reviews) - 4.6/5.0 (1,347 reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (6,066 reviews)