--- title: BenchPrep Reviews meta_title: 'BenchPrep Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 19 reviews by the users' company size, role or industry to find out how BenchPrep works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 19 scale: '5' date_modified: '2026-08-07' parent_category: name: Training eLearning url: https://www.g2.com/categories/training-elearning --- # BenchPrep Reviews **Vendor:** BenchPrep **Category:** [Corporate Learning Management Systems](https://www.g2.com/categories/corporate-learning-management-systems) **Average Rating:** 3.9/5.0 **Total Reviews:** 19 ## About BenchPrep BenchPrep is an award-winning learning platform purpose-built to help candidates feel more confident and prepared going into their certification test while accelerating revenue growth for companies. Many of the world’s leading associations, credentialing bodies, and training companies trust BenchPrep to power their online study programs, including ACT, AAMC, ASCM, CFA Institute, CompTIA, GMAC, ISACA, McGraw-Hill Education, Springer Publishing, and more. More than 8 million learners have used BenchPrep to attain academic and professional success. To discover more, visit www.benchprep.com. ## BenchPrep Reviews ### 1. BenchPrep Ascend is awesome! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2021 **What do you like best about BenchPrep?** The product user interface is excellent and modern. The team is friendly, supportive, and quick in responding to issues and delivering solutions. **What do you dislike about BenchPrep?** BenchPrep Ascend may not have all the features a user may need for a product. However, the team is willing to take requests and work with their engineers to bring new feature ideas to life. There are many technical issues we have to navigate through on a monthly basis. **What problems is BenchPrep solving and how is that benefiting you?** BenchPrep Ascend is allowing us to create a brand-new product that will serve as a study tool for users aspiring to gain certifications. ### 2. Average Product, Superior Support, Excited for the Future **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2021 **What do you like best about BenchPrep?** One of the most impressive things about BenchPrep is the support you receive. It doesn't matter if it is the designated support staff, account manager, project managers, or anyone else; they all are willing to jump onto whatever problem they can help solve for you. **What do you dislike about BenchPrep?** BenchPrep, in its current state, feels like it's in its adolescence. The company appears to have a general direction they would like to go, but there are a handful of awkward gaps in available services/features. Based on talks I have had with employees, I feel confident many of those issues will be solved in the near future, but I question why it took until now to identify and solve them. It would be worth BenchPrep's time to probe their customers and the industry continuously to ensure basic features are available and self-serviceable. **What problems is BenchPrep solving and how is that benefiting you?** They are helping us refine learning pathways and general content experiences for our customers. Compared to our last LMS, BenchPrep is far ahead with how customers see and interact with our content. Their recent implementation of milestones has been a big positive for us. That feature has allowed us to enforce the requirement of specific achievements in order for a learner to move on to the following content. Ensuring our customers don't just quickly run through the content is very important to us. BenchPrep has made that easier for us to validate the users knowledge in a unqiue and customizable way. ### 3. Great Customer Service and Emerging Technology Goals **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2021 **What do you like best about BenchPrep?** The promptness of their customer service is A+! They are also willing to "move with the times" regarding technology. Always reaching to impove the experience. Making it more intuitive and pleasing to the eye. **What do you dislike about BenchPrep?** It's frustrating at times, waiting weeks for simple deploys. **What problems is BenchPrep solving and how is that benefiting you?** The outdated look of our study aids platform. Awesome customer service. ### 4. Excellent and simple to understand platform with the best team support of any LMS. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2020 **What do you like best about BenchPrep?** The support and guidance of the team on best practices, schedule, and content generation. **What do you dislike about BenchPrep?** Ability to connect more systems , would like an API **What problems is BenchPrep solving and how is that benefiting you?** Teaching a complex platform that can be used by anyone and meeting the needs of different personas ### 5. I work with INCC, we use Benchprep to host our online study platform for certification purposes. **Rating:** 4.0/5.0 stars **Reviewed by:** Valerie S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2020 **What do you like best about BenchPrep?** I do not personally use the study materials in Benchprep, instead I work with them to host the CRNI® Academy so our candidates can use it to prepare for the CRNI® exam. I like working with the staff. **What do you dislike about BenchPrep?** No dislikes stand out. I do remember thinking the platform was very intelligent and detailed so it was very overwhelming at the beginning. **Recommendations to others considering BenchPrep:** Ask questions and create good rapport with your Account Services rep. **What problems is BenchPrep solving and how is that benefiting you?** Many of our candidates have given positive feedback about their experience with Benchprep's platform. From a certification program stand point we like having an online resource for modern day examinees. ### 6. Richardson feedback **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2020 **What do you like best about BenchPrep?**

Ability to provide a modern approach to sales training

**What do you dislike about BenchPrep?** Scalability; platform flexibility and lack of personalization for users **What problems is BenchPrep solving and how is that benefiting you?** Providing a modern approach to e-learning; a differentiator in the market ### 7. product manager for product they platform **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Alternative Dispute Resolution | Enterprise (> 1000 emp.) **Reviewed Date:** February 18, 2020 **What do you like best about BenchPrep?** The most recent response to feedback provided **What do you dislike about BenchPrep?** The lack of initiative in the past 2 years and transparency and collaboration on using the data to drive the product innovations **What problems is BenchPrep solving and how is that benefiting you?** Study platform for student to do better on standardized test. ## BenchPrep Discussions - [What is BenchPrep used for?](https://www.g2.com/discussions/what-is-benchprep-used-for) - [View BenchPrep pricing details and edition comparison](https://www.g2.com/products/benchprep/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A14%3A11+-0500&secure%5Bsession_id%5D=dd5237f5-f3da-4484-9dc0-3ad1c8eecf22&secure%5Btoken%5D=edabd3cbc2f3c1a0f2c3110b442e6890d62198187aeea44b5fa16a3197be6903&format=llm_user) ## BenchPrep Features **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Course Authoring** - Course Builder - Assessments & Quizzes - Instructor-Led Training **Course Delivery** - Learning Paths/Tracks - Communication & Notifications - Assignment Scheduling - Self-paced Learning - Mobile Learning - Blended Learning - Social Learning - Synchronous Learning - Extended Enterprise Learning - Asynchronous Learning **Course Management** - Gamification - Varied User Types - Certifications - Industry Compliance - SCORM Compliance **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **LMS Marketplace** - E-Commerce - Course Marketplace - Subscriptions **Interface** - White Labeling - Multilingual **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Customer Training - Manager Portals - Content Storage and Management - Content Libraries - Compliance Tracking - Course Tracking - Progress Tracking - eCommerce Management - Knowledge Base Management - Course Management - Assessment Management - Training Management - Feedback Management - User Management - Learner Portal **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - Generative AI **Agentic AI - Corporate Learning Management Systems ** - Adaptive Learning - Natural Language Interaction - Multi-Language **Additional Functionality** - AI Copilot - Built-in Course Authoring - Reminders - Academic/Education - eLearning Companies - Virtual Classroom - Offline Access - Personalization and Recommendation - Video Conferencing - Certification & Licensing - Single Sign On - API - Progress Reports - Access Controls/Permissions - Collaboration Tools - Customizable Branding - Discussions/Forums - Enrollment Confirmation - Customizable Reports - Activity Dashboard - Third-Party Integrations - Gradebook - Corporate/Business - Workflow Automation ## Top BenchPrep Alternatives - [Blackboard](https://www.g2.com/products/blackboard/reviews) - 4.0/5.0 (1,016 reviews) - [Docebo](https://www.g2.com/products/docebo/reviews) - 4.3/5.0 (730 reviews) - [Cornerstone Learning](https://www.g2.com/products/cornerstone-learning/reviews) - 4.1/5.0 (504 reviews)