--- title: BenchmarkONE Reviews meta\_title: 'BenchmarkONE Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 190 reviews by the users' company size, role or industry to find out how BenchmarkONE works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 190 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # BenchmarkONE Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by BenchmarkONE but has limited features. Are you part of the BenchmarkONE team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Our all-in-one sales and marketing platform combines email marketing, CRM, and marketing automation to turn emails into conversations, website visitors into handshakes, and customers into raving fans. We also provide marketing agencies with an alternative solution for their small business clients. Find more revenue in your sales pipeline and prevent opportunities from falling through the cracks. Learn more with a free 15-minute discovery call today. * * * Seller [Polaris Software](https://www.g2.com/sellers/polaris-software) Discussions [BenchmarkONE Community](https://www.g2.com/products/benchmarkone/discuss) Languages Supported English Solution Type All-in-One Overview by Jessica Lunk (SaaS Growth Marketer) Show More ## Pricing Pricing provided by BenchmarkONE. ### Free Forever $0.00 ### Lite Starting at $29.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/benchmarkone/pricing) ## Top-Rated Alternatives [ ![ActiveCampaign](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ActiveCampaign") ActiveCampaign 4.4/5(14,779) ](https://www.g2.com/products/activecampaign/reviews) [ ![LocaliQ](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LocaliQ") LocaliQ 4.5/5(1,087) ](https://www.g2.com/products/localiq/reviews) [ ![Constant Contact Advanced Automation](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Constant Contact Advanced Automation") Constant Contact Advanced Automation 4.4/5(960) ](https://www.g2.com/products/constant-contact-advanced-automation/reviews) [ View All Alternatives ](https://www.g2.com/products/benchmarkone/competitors/alternatives) ## User Insights Average based on 190 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ![Jim J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jim J.") JJ Jim J. President, Managing Partner Staffing and Recruiting Small-Business (50 or fewer emp.) 11/21/2024 "Blew up my email address" 1.5/5 What do you like best about BenchmarkONE? Easy to use and track contacts. Good product that hasn't kept up with technology advances. Review collected by and hosted on G2.com. What do you dislike about BenchmarkONE? It's email sending platform blew up my main email address resulting in most all emails ending up in spam. Also had an impact on my direct office phone line ID becoming potential spam. Review collected by and hosted on G2.com. What problems is BenchmarkONE solving and how is that benefiting you? Good organization. Tracking contacts and prospects. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Thank You page ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") UT Verified User in Telecommunications Small-Business (50 or fewer emp.) 8/28/2019 "Not that great..." 2/5 What do you like best about BenchmarkONE? It's better than MailChimp for email campaigns. Review collected by and hosted on G2.com. What do you dislike about BenchmarkONE? Absolutely zero redundancy plan in place. It took Hatchbuck two or three days to be fully up and running again when their network went down. Tool is NOT a good use for a CRM and requires way too many clicks to get to your end goal. Review collected by and hosted on G2.com. What problems is BenchmarkONE solving and how is that benefiting you? Mass email communication, but hardly. Most end up in people's Spam/Junk mail. I've had more success sending emails individually than with Hatchbuck. Review collected by and hosted on G2.com. Show More Response from Jessica Lunk of BenchmarkONE [Editedit](https://www.g2.com/survey_responses/benchmarkone-review-3084487/official_response/edit) Hi there! We appreciate your feedback and understand your frustration. Back in July we did experience an outage, however we did have a redundancy plan in place at that time. Unfortunately, we experienced a server failure that compromised the redundant database copy. We take outages extremely seriously, and are taking steps in September to further strengthen our redundancy plan. Regarding deliverability, we know that getting to the inbox is your top priority, and we’re sorry to hear you are not having optimal results. We are happy to further consult with you on deliverability as well as share more details on our redundancy plan moving forward. You can reach out to our team at support@hatchbuck.com to connect! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") AR Verified User in Real Estate Mid-Market (51-1000 emp.) 6/2/2017 "Business Analyst" 2/5 What do you like best about BenchmarkONE? - Easy to use - Great user interface - Email tracking/reporting Review collected by and hosted on G2.com. What do you dislike about BenchmarkONE? Their support team has provided very little to no assistance to multiple reported bugs and issues. We've never been able to reach a support member via the phone number, and it takes multiple emails to get an update on unresolved issues. Our team has had to troubleshoot and resolve more issues than we've actually been helped with. The customer service we were promised upon signing up was nothing near the support we have received. Review collected by and hosted on G2.com. Recommendations to others considering BenchmarkONE: - Don't expect suggestions or issues to be addressed. Review collected by and hosted on G2.com. What problems is BenchmarkONE solving and how is that benefiting you? Hatchbuck has allowed us to replace several third party applications to manage all aspects of lead management. We've been able to continue transparency among all users from open to close of a lead. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 6/27/2017 "Not my favorite tool" 1.5/5 What do you like best about BenchmarkONE? When the lead source is working correctly, it is nice to see at a glance where my leads are coming from. Review collected by and hosted on G2.com. What do you dislike about BenchmarkONE? It doesn't integrate with anything. Huge red flag. They've only done one update and it took them a year and half to do it and it was LARGE and there have been so many issues. And customer service hasn't been that great in helping us fix our issues so we can report the way we need to. Review collected by and hosted on G2.com. Recommendations to others considering BenchmarkONE: If you need a tool that can integrate with other tools, this is not the one for you. Review collected by and hosted on G2.com. What problems is BenchmarkONE solving and how is that benefiting you? Needed a CRM and email marketing tool in one - plus we are a small business so we were price sensitive. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Tim M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tim M.") TM Tim M. Digital Marketing Specialist Marketing and Advertising Small-Business (50 or fewer emp.) 7/6/2016 "Use Hatchbuck At Request of a Client" 2/5 What do you like best about BenchmarkONE? Hatchbuck is a very-pared down marketing automation system. Simplicity is nice. Review collected by and hosted on G2.com. What do you dislike about BenchmarkONE? It's great because it is simple, however it leaves me wanting more. Review collected by and hosted on G2.com. Recommendations to others considering BenchmarkONE: There are a few free alternatives that can accomplish your goals just as easily. Review collected by and hosted on G2.com. What problems is BenchmarkONE solving and how is that benefiting you? Email marketing Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about BenchmarkONE? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about BenchmarkONE ](https://www.g2.com/products/benchmarkone/discussions/new) GU Guest User What is BenchmarkONE used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-benchmarkone-used-for) [ View all Discussions ](https://www.g2.com/products/benchmarkone/discuss) ## Pricing Options Pricing provided by BenchmarkONE. ### Free Forever $0.00 ### Lite Starting at $29.00 Per Month ### Pro Starting at $179.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/benchmarkone/pricing) BenchmarkONE Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_74390118cdf58a60fb81adaaefdb6287/hubspot-marketing-hub.png "Product Avatar Image") HubSpot Marketing Hub 4.4/5(14,916) [ Compare Now ](https://www.g2.com/compare/benchmarkone-vs-hubspot-marketing-hub) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d3942a298dfbdef078f42573114df1d9/thryv-keap.png "Product Avatar Image") Keap 3.8/5(30) [ Compare Now ](https://www.g2.com/compare/benchmarkone-vs-thryv-keap) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign 4.4/5(14,779) [ Compare Now ](https://www.g2.com/compare/activecampaign-vs-benchmarkone) ##### ##### BenchmarkONE Features Reporting & Analytics Basic Reporting Email Marketing Building and Personalizing Emails Sending Outbound Emails Manage Email Deliverability Online Marketing Landing Pages and Forms Mobile Optimized Lead Management Marketing Lead Database Data Quality Management Segmentation [ View More Features ](https://www.g2.com/products/benchmarkone/features) ##### Categories on G2 [CRM](https://www.g2.com/categories/crm)[Marketing Automation](https://www.g2.com/categories/marketing-automation) ##### Explore More [Best platform for customer success management in the software industry](https://www.g2.com/discussions/best-platform-for-customer-success-management-in-the-software-industry)[Top-rated sales enablement tools for small businesses](https://www.g2.com/discussions/best-sales-enablement-tools-for-small-businesses-what-s-working-in-2025)[What is the top MFA platform for securing enterprise applications?](https://www.g2.com/discussions/what-is-the-top-mfa-platform-for-securing-enterprise-applications) [Which large-scale capital project management solutions have a mobile app that actually works well so project managers can review status on site rather than only from a desk?](https://www.g2.com/discussions/which-large-scale-capital-project-management-solutions-have-a-mobile-app-that-actually-works-well-so-project-managers-can-review-status-on-site-rather-than-only-from-a-desk%20)[What are the best M&A software tools delivering strong implementation support for large enterprise deployments?](https://www.g2.com/discussions/what-are-the-best-m-a-software-tools-delivering-strong-implementation-support-for-large-enterprise-deployments)[Pros and Cons Details](https://www.g2.com/products/benchmarkone/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)