Mandar P.
MP
Mandar P.
Software Tester
Small-Business (50 or fewer emp.)
"Good Marketing tool"
3/5
What do you like best about Benchmark Email?

Email marketing is made easier with Benchmark email as it is cheaper and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Benchmark Email?

I am not satisfied with delivery rate but its cheaper Review collected by and hosted on G2.com.

Verified User in Public Relations and Communications
UP
Verified User in Public Relations and Communications
Small-Business (50 or fewer emp.)
"Great Email Marketing Product!"
5/5
What do you like best about Benchmark Email?

I love both the ease of creating dynamic eblasts and accessing informative reports! Review collected by and hosted on G2.com.

What do you dislike about Benchmark Email?

The drag and drop editor is easy to use, but I dislike the lack of total personalization that is allowed. I also dislike the fact that, like with all other email marketing programs, an email sent from Benchmark is more likely to go to a recipient's spam folder than a personal email. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Overall, really enjoy Benchmark."
3.5/5
What do you like best about Benchmark Email?

My favorite part of Benchmark is the ease of use - the drag and drop editor is really, really good. Review collected by and hosted on G2.com.

What do you dislike about Benchmark Email?

The automation feature could use a little work, and the Salesforce integration is currently in disrepair -- the Zapier integration they offer as an alternative is extremely limited. Review collected by and hosted on G2.com.

AS
Alaina S.
Graphic Designer
Small-Business (50 or fewer emp.)
"Benchmark - Great for Mass Emailing"
5/5
What do you like best about Benchmark Email?

I like that you can clone an email to re-customize it for a different target audience. For example, if you have a promotion you want to send out to the clients of several agents, you only have to design the email once and then clone it for each agent. Then, all you have to do from there is change the contact information in the email and change the "send from / reply to " email addresses. Review collected by and hosted on G2.com.

What do you dislike about Benchmark Email?

I have not found anything I really dislike about it yet. It offers everything I've needed so far. so I'm able to accomplish all of my tasks with one program. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Simple Clean Effective Design"
5/5
What do you like best about Benchmark Email?

The steps for creating email campaigns are easy to follow and the Editor for the email campaign is easy to use for someone with no design or coding background. You can either do their Drag and Drop feature or the HTML feature. Review collected by and hosted on G2.com.

What do you dislike about Benchmark Email?

There is nothing I dislike on Benchmark. We've used this tool for a few years now to send our office newsletters. Review collected by and hosted on G2.com.

Johnnie Marie U.
JU
Johnnie Marie U.
Owner, CEO, Lead Master Coach
Professional Training & Coaching
Small-Business (50 or fewer emp.)
"I love Benchmark"
5/5
What do you like best about Benchmark Email?

Easy to use. Uncomplicated. Great customer support. Great value.

When I had a problem with testing emails customer service happily fixed the issues and I was back Review collected by and hosted on G2.com.

What do you dislike about Benchmark Email?

My emails usually end up in Junk or spam boxes even though I am certain that they are clean of any problems.

It doesn't directly integrate with e-commerce programs. I don't like to having to purchase Zappier when other CRM's integrate automatically.

It also has an issue with Wordpress integration. Email collection plugin is not customizable enough. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Benchmark Email is a great and easy to navigate tool! It made our email marketing campaigns simple. "
5/5
What do you like best about Benchmark Email?

We like how easy they system makes it to schedule and send out emails. Review collected by and hosted on G2.com.

What do you dislike about Benchmark Email?

I dislike that they don't tell you the free account expires. Review collected by and hosted on G2.com.

JP
Jake P.
Small-Business (50 or fewer emp.)
"Very easy automation email setup "
4.5/5
What do you like best about Benchmark Email?

its really easy to create templates for emails to be sent out to a list and track responses Review collected by and hosted on G2.com.

What do you dislike about Benchmark Email?

I could never figure out the apis or automation with the system Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Powerful Email Marketing Automation Platform‎"
5/5
What do you like best about Benchmark Email?

The visual editor makes it convenient to see the HTML code and live version of the email template you are creating/editing. There's no need to flip flop back and forth with Dreamweaver and other HTML editing tools. Review collected by and hosted on G2.com.

What do you dislike about Benchmark Email?

The email list management tool can definitely improve and allow for more bulk editing of contacts/search. Review collected by and hosted on G2.com.

Susan S.
SS
Susan S.
Assistant
Small-Business (50 or fewer emp.)
"Easy "
5/5
What do you like best about Benchmark Email?

I love how simple it is to use and I can start on a free plan Review collected by and hosted on G2.com.

What do you dislike about Benchmark Email?

That there isn't very much analytics on the free version Review collected by and hosted on G2.com.