--- title: Benchmark Email Reviews meta\_title: 'Benchmark Email Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 120 reviews by the users' company size, role or industry to find out how Benchmark Email works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 120 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing ---

# Benchmark Email Reviews & Product Details

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Benchmark Email makes it easy to create professional email campaigns, grow your contact list, and see what's working. For 20+ years, we've helped marketers send great emails without fighting complex software. Here's what you get: - Drag-and-Drop Email Builder: Design mobile-responsive emails without coding. Pick a readymade template or start from scratch, then customize with content blocks, columns, and saved blocks you can reuse. - Sign-Up Forms: Build branded sign-up forms and embed them on any website, or set them up as popups. New contacts get assigned to the right lists automatically. - Smart Text and AI Images: Expand copy, adjust tone, fix grammar, and generate images from a prompt to speed up campaign creation. - Contact Management: Organize contacts with tags, custom fields, and segmentation. Filter by interests, engagement, or behavior and send targeted campaigns in a few clicks. - Multi-User Access: Add teammates and assign roles to keep campaigns organized without giving up control of your account. - Email Scheduling: Schedule campaigns in advance so your messages reach contacts at the right time. - Reports and Real-Time Activity: Track opens, clicks, and bounces per campaign. See engagement as it happens and review 30/60/90-day trends. - Real Human Support: Get help from real people, not bots. Email marketing experts are available 24/7 via live chat, phone, and email. Every plan includes every feature. No add-ons, no surprises.

* * *

Product Website
Benchmark Email
Seller
[Polaris Software](https://www.g2.com/sellers/polaris-software)
Discussions
[Benchmark Email Community](https://www.g2.com/products/benchmark-email/discuss)
Languages Supported

German, English, French, Italian, Japanese, Portuguese, Spanish, Chinese (Simplified), Chinese (Traditional)

Solution Type

All-in-One

Overview by
Allie Wolff (Vice President of Product Marketing)

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## Pricing

Pricing provided by Benchmark Email.

### Free

$0.00

[
View More Pricing Information
](https://www.g2.com/products/benchmark-email/pricing)

 ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy")
AO

Verified User in Oil & Energy

Mid-Market (51-1000 emp.)

5/6/2026

"Easy, Clean Campaign Builder with Strong Automation and Analytics"

4/5

What do you like best about Benchmark Email?

The best thing I like about this benchmark email platform is its ease of hues and their clean campaign building tools which create a hassle free experience for us they are dragon drop editor makes the campaign building very simple and also allows us to create professional level campaigns even without much of a technical expertise they are automation workflows contact segmentation and performance analytics helps to streamline or marketing operations while maintaining a good visibility into a campaign management and engagement. Specifically, it is useful for teams that want a balance between simplicity and functionality. Review collected by and hosted on G2.com.

What do you dislike about Benchmark Email?

Some of their advanced automation and personalisation capabilities are not that extensive when compared with the author enterprise tools out there in this specific space. Their template customisation options are good overall, but there are certain limitations when we try to create a highly customised design, and their reporting feature is useful, though their deeper analytics and integration module should be improved further. Review collected by and hosted on G2.com.

What problems is Benchmark Email solving and how is that benefiting you?

This platform helps us in managing email campaigns customer communication and marketing automation all everything in a single space in a centralised manner it also helped us by improving our campaign consistency, by reducing manual marketing effort and making audience engagement tracking very much easier to track on real time vidya analytics and automation tools. Review collected by and hosted on G2.com.

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Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite

 ![Konjengbam M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Konjengbam M.")
KM

Konjengbam M.

BDR

Financial Services

Mid-Market (51-1000 emp.)

12/18/2025

"Outstanding Analytics and Customization for Email Marketing"

4/5

What do you like best about Benchmark Email?

The love this platform for the differentiation of thought and concept of uses on which it is build on. It fills up the limitation of of existing email marketing needs which is not there in our Gmail or other famous emailing platform. The ability of this platform to track the analytics of the contents sent is truly awesome. It enables a more informed decision making. Despite the workflow automation, I love the templates in this platform and its capability to customized according to our needs. last but not the least, Its user friendly interface is worth mentioning. Review collected by and hosted on G2.com.

What do you dislike about Benchmark Email?

I love most part of this platform but I wish that the price was a little lower. Review collected by and hosted on G2.com.

What problems is Benchmark Email solving and how is that benefiting you?

Using this platform, Email Marketing have become more easy and attractive. It also allows better connectivity and response with clients. Review collected by and hosted on G2.com.

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Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Religious Institutions](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Religious Institutions")
GR

Verified User in Religious Institutions

Small-Business (50 or fewer emp.)

4/15/2026

Guest users or non-business users of the software, not included in G2 scores.

"Quick, Helpful Support and an Easy-to-Navigate Site"

4/5

What do you like best about Benchmark Email?

Quick customer service responses and solutions to any challenges. Easy to navigate site Review collected by and hosted on G2.com.

What do you dislike about Benchmark Email?

I prefer to create emails on Canva and upload them to benchmark because benchmark isn’t quite as customizable or user friendly Review collected by and hosted on G2.com.

What problems is Benchmark Email solving and how is that benefiting you?

Emails sent to spam or junk mail are being addressed and email signup forms are being worked on Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
GH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

4/15/2026

Guest users or non-business users of the software, not included in G2 scores.

"Feature-Rich and Free Without the Constant Premium Push"

4/5

What do you like best about Benchmark Email?

It's free and has lots of features and you don't bother me 100x to get premium. Review collected by and hosted on G2.com.

What do you dislike about Benchmark Email?

It's a bit glitchy when building an email. Review collected by and hosted on G2.com.

What problems is Benchmark Email solving and how is that benefiting you?

It helps us connect with our clients and families more. It allows us to send news to our community. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Sneha P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sneha P.")
SP

Sneha P.

Freelance Contributor

Small-Business (50 or fewer emp.)

10/7/2025

"A great platform to manage email marketing."

4/5

What do you like best about Benchmark Email?

Benchmark email is a great platform, its drag and drop template editing option is intuitive which help a lot while creating the email template. Setup a campaign , analyze, Ab testing make it hassle free. . Customer support is quick and responsive. Integration with other tools is seamless and effortless. Review collected by and hosted on G2.com.

What do you dislike about Benchmark Email?

What i don't like about Benchmark email, lot of restriction in template design, setup process is bit slow which slowdown the campaign. Review collected by and hosted on G2.com.

What problems is Benchmark Email solving and how is that benefiting you?

It help me schedule and plan my email campaign to bulk emails. . Its help us sending bulk email quick, efficient, help us connect with a mass audience quick. It help me organize and filter the contact, track and email click and open rate. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Zaid Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zaid Q.")
ZQ

Zaid Q.

Assistant Marketing Manager

Small-Business (50 or fewer emp.)

9/30/2025

Guest users or non-business users of the software, not included in G2 scores.

"Great email marketing and editing tool"

3.5/5

What do you like best about Benchmark Email?

So for me who don't have much coding and technical knowledge its even work well for them. also I like their pre template options sometimes its helps and able to save more time. Review collected by and hosted on G2.com.

What do you dislike about Benchmark Email?

I was looking to try this platform for my brother newly setup organisation, but benchmark email trial version is not that up to the mark... Review collected by and hosted on G2.com.

What problems is Benchmark Email solving and how is that benefiting you?

As I mentioned earlier as well I don't have much coding and techinical knoweldge its helps me to make campaign easily without it, with the help of pre templates.. some automations. Its help me to save more time without extra stress. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

FM

Felix M.

Factory worker

Small-Business (50 or fewer emp.)

4/10/2025

"Platform designed for small to medium sized businesses it offers a range of features"

4/5

What do you like best about Benchmark Email?

I love the automation tools simplify the process of sending triggered emails and managing contacts, saving time and effort Review collected by and hosted on G2.com.

What do you dislike about Benchmark Email?

The templates and design options may not offer as much customization as some users would like which can limit the platform flexibility Review collected by and hosted on G2.com.

What problems is Benchmark Email solving and how is that benefiting you?

It’s simplifies the process of creating, sending, and tracking email campaigns, saving time and effort and the platform's contact management features help users organize and manage their subscriber lists Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

SC

Sanket C.

Email Marketing Lead

Mid-Market (51-1000 emp.)

11/14/2024

"Best software tool for Email Marketing - Benchmark Email"

4/5

What do you like best about Benchmark Email?

The UI of software is user Friendly

Its easy to use

Results are very good as compair to other products Review collected by and hosted on G2.com.

What do you dislike about Benchmark Email?

Prices are a litle bit higher

email limitaions are their also Review collected by and hosted on G2.com.

What problems is Benchmark Email solving and how is that benefiting you?

Benchmark is solving my whole Email marketing problem with its high Deliverability rate as a Email marketing Lead i am satisfied with its AI email making features and its overall perfomance of deliverability my sales are boosted. Review collected by and hosted on G2.com.

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11/18/2024
Current UserValidated ReviewerIncentivizedSource: G2 invite

AP

Arun P.

Software Engineer

Transportation/Trucking/Railroad

Mid-Market (51-1000 emp.)

8/15/2024

"Good for relatively simple email marketing campaigns"

4/5

What do you like best about Benchmark Email?

I find the gallery with the set of predefined templates helpful; and the AI-suggested content prompts often inspire ideas further. I need very little design skills to find templates and assemble these professional-looking email marketing messages in under a half hour. Review collected by and hosted on G2.com.

What do you dislike about Benchmark Email?

I am unable to create various link chains or send e-mails depending on a particular action of a subscriber. This makes it hard to establish communications and further develop leads and the distinct consumer profile. Review collected by and hosted on G2.com.

What problems is Benchmark Email solving and how is that benefiting you?

Benchmark Email makes it easy to create emails and to manage the list. It enables me to share engaging newsletters and promote subscriptions through landing pages and forms. This makes it easier for me to SEG correct interact with my audience to promote my brand. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Suraj L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suraj L.")
SL

Suraj L.

Sr. Performance Marketing Manager

Small-Business (50 or fewer emp.)

11/18/2024

Guest users or non-business users of the software, not included in G2 scores.

"A simple yet powerful tool for email marketing and automation"

4/5

What do you like best about Benchmark Email?

Benchmark email integrates easily with the database with no hustles.

It also easy to use and provides a good analytics for the campaigns. This helps to fine-tune the campaigns. The interface is easy to use and friendly. Review collected by and hosted on G2.com.

What do you dislike about Benchmark Email?

Customer support is not that great. The chat window is also not very efficient. It has bugs. Review collected by and hosted on G2.com.

What problems is Benchmark Email solving and how is that benefiting you?

Sending email sequences to my subscriber database.

Managing the lead flow in emails. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

## Questions about Benchmark Email? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Benchmark Email
](https://www.g2.com/products/benchmark-email/discussions/new)

GU

Guest User
•
Last activity about 4 years ago

Is Benchmark Email free?

0 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/is-benchmark-email-free)

GU

Guest User

What advice do you have for others considering Benchmark Email for their email marketing campaigns?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-advice-do-you-have-for-others-considering-benchmark-email-for-their-email-marketing-campaigns)

[
View all Discussions
](https://www.g2.com/products/benchmark-email/discuss)

## Pricing Options

Pricing provided by Benchmark Email.

### Free

$0.00

### Pro

Starting at $19.00

Per Month

[
View More Pricing Information
](https://www.g2.com/products/benchmark-email/pricing)

Benchmark Email Comparisons

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##### 
##### Benchmark Email Features

Integration

Data Import & Export Tools

Integration APIs

Email Marketing

Email and Mobile Preview

Manage Email Lists

High-Volume Sending

Reporting & Analytics

Basic Reporting

Diagnosis

Content 

[
View More Features
](https://www.g2.com/products/benchmark-email/features)

## Top-Rated Alternatives

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[

 ![Intuit Mailchimp Email Marketing](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Intuit Mailchimp Email Marketing")

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[

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##### Categories on G2

[AI Writing Assistant](https://www.g2.com/categories/ai-writing-assistant)[Email Deliverability](https://www.g2.com/categories/email-deliverability)[Email Marketing](https://www.g2.com/categories/email-marketing)

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