Anna C.
AC
Anna C.
Sr. Application Scientist
Mid-Market (51-1000 emp.)
"Great ELN and Bioregistry"
5/5
What do you like best about Benchling?

Benchling is a modern cloud architecture and interface, as well as a continuously developing set of rich features around biologics workflows.

The ELN is extremely flexible and interacts nicely with the bioregistry and inventory applications. We have successfully implimented Benchling's ELN and bioregistry across highly diverse teams and workflows, including NGS, pathology, in-vivo pharmacology, and cell engineering. Together with the more recent feature around regulated workflows, Benchling can comfortably accommodate research from early discovery to drug development, completely ad-hoc data entry to structured sample and result registration.

Benchling's support, attention and responsiveness to user feedback has also been impressive. Review collected by and hosted on G2.com.

What do you dislike about Benchling?

On occasion, the system can be too flexible and permissive making it challenging to implement best data governance practices. The inventory and requests modules are not as advanced as other Benchling applications. It may not be the best solution for highly structured, high volume data out of the box. Permissions on specific items are restricted to the project level, making project architecture complex and unintuitive. Review collected by and hosted on G2.com.

DB
Dhruv B.
IT - Scientific Software
Mid-Market (51-1000 emp.)
"Benchling client from the beginning - 5+ years"
5/5
What do you like best about Benchling?

Ease of use, intuitive GUI, Bioregistry that is geared towards DNA based constructs, warehouse access that collects data behind the scenes, roadmap includes features that are pertinent to me, excellent support, all of my CSAs have been top notch Review collected by and hosted on G2.com.

What do you dislike about Benchling?

Lack of GxP support at this time, built in analytics tool requires SQL knowledge Review collected by and hosted on G2.com.

Response from Iris Fung of Benchling

Thanks for your review and kind words Dhruv! We are reaching out to let you know that GxP support is now available, through Benchling Validated Cloud. Feel free to reach out to your support team to learn more how it might work with your use case.

Thrilled to hear you're a long time user of Benchling!

See how Benchling improved
Verified User in Biotechnology
UB
Verified User in Biotechnology
Mid-Market (51-1000 emp.)
"User Friendly"
5/5
What do you like best about Benchling?

It allows to create entiries amd folder to store different experiments. It automatically generates ELN numbers and it also have location options where the box and samples would be stored for everyones reference therefore sample tracking is very easy. Review collected by and hosted on G2.com.

What do you dislike about Benchling?

The theme could be little more colorful for fun. Review collected by and hosted on G2.com.

KL
Kathryn L.
Business Analyst II
Mid-Market (51-1000 emp.)
"Highly configurable ELN/LIMS solution"
5/5
What do you like best about Benchling?

The system is so highly configurable it makes it very easy to fulfill the requirements of the business and end-users. We started using Benchling when they were a company of about 20 or so employees (like us at the time) and have helped them improve the platform and add additional modules. We have leveraged all of them as they all provide the functionality that we need as a business. The intuitive UI has helped with adoption vastly. We migrated from another ELN, a paper on glass solution, that was not searchable, reportable, or scalable; Benchling meets and exceeds all of these. Review collected by and hosted on G2.com.

What do you dislike about Benchling?

They are deprecating some features like the workflows and batch schema that I have spent extensive time configuring for use. The large task of migrating over will require a whole day's stop of work and brute force effort to migrate to the new modules. I would much rather have liked to migrate without having to do each separately. It would also be more useful if the automation support were more aligned with the customer success support or implementation support instead of just as a support service. Companies like ours that lack an automation team, or a DevOps team at all, really can't utilize this service unless they (benchling) could more actively take a role in leading an automation project. i.e., determine the best system to automate, work to gather requirements and deliverables etc. Review collected by and hosted on G2.com.

Verified User in Biotechnology
UB
Verified User in Biotechnology
Mid-Market (51-1000 emp.)
"useful for organization"
4/5
What do you like best about Benchling?

Variety of functions to keep organized, can share with others, very easy to use Review collected by and hosted on G2.com.

What do you dislike about Benchling?

Because there are a lot of functions it takes a while to learn everything Review collected by and hosted on G2.com.

Elizabeth K.
EK
Elizabeth K.
Research Scientist
Small-Business (50 or fewer emp.)
"Benchling makes notebook entries easy and efficient"
5/5
What do you like best about Benchling?

The ease of use of Benchling as a whole. The Benchling notebook entry templates make it easy for creating standard protocols that are used often. The ability to link notebook entries, registry items and tag people in entries is also helpful for linking all protocols/items related to a specific experiment. The registry and inventory tables have helped us create and keep track of entity items that we are regularly generating (e.g. plasmids, IgG production). Review collected by and hosted on G2.com.

What do you dislike about Benchling?

There are limitations to the functions that can be done in tables created in lab notebook entries (e.g. paste function from merged cells doesn't work, not as advance formula functions as Excel). As well, some of new features of Benchling have not been of use to us (e.g. Insights).

Only downside of Benchling has been the fact that it is web browser based and a couple of times internet access has gone down at our workplace (or once there was an issue with AWS on Benchling's side) and we couldn't access any of our notebook entries/protocols, which inhibited us from doing any experiments for a short period of time (e.g. 1-2 hours). Review collected by and hosted on G2.com.

Jinwon J.
JJ
Jinwon J.
Principal scientist
Mid-Market (51-1000 emp.)
"A User-centric electronic laboratory notebook system, and more"
5/5
What do you like best about Benchling?

Benchling is one of the most flexible electronic lab notebook systems. It gives to users free writing capability as much as a paper-based notebook, while gives to admin solid integrity of records. It could also eliminate use of Excel file for a type of labnote book.

Benchling allows the best traceability of record because it handles data and file as an 'entities' not just an unorganized characters.

Therefore, while we write the ELN and capture the data, they are being organized for future. Review collected by and hosted on G2.com.

What do you dislike about Benchling?

I hope Benchling will offer a more affordable price and price structure for a small start-up company.

Their modules for the industry are hard to test-drive. It must be better if they operate a sandbox server for demonstration purposes to give a more clear idea of how the Benchling system works. Review collected by and hosted on G2.com.

PI
Paul I.
Scientist I
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Great software for linking protocols, lab write-ups and registered sequences"
4.5/5
What do you like best about Benchling?

The linking function for entries/entities which enables us to sequences of candidate molecules, cell lines for experiments, lab protocols, notebook entries etc. with ease. Also the timestamp function is very good to recover things is part of the entry was accidently overwritten and you need to go back and the ability to add people to edit your entry if they did part of an experiment without them needing to make a new entry is good. Review collected by and hosted on G2.com.

What do you dislike about Benchling?

Autofilling a whole row/column of a table would be useful so if you had your target cells in an assay plated in different columns of a 96 well plate and then you have your effector cells plated as different rows then it would be good to autofill each of these to enable efficient entry of these plating schemes. This would also be good for different concentrations of candidate molecules as well for example. The ability to enter multiple pieces of information efficiently into a 96 well plate without having to type each combination separately when you only have a few conditions in different combinations would be great. Also it would be good to have an alert system that a review has been open so long and requires closure soon and this to be set according to the company guidelines Review collected by and hosted on G2.com.

MN
Maureen N.
Scientist 2
Mid-Market (51-1000 emp.)
"Efficiently condenses information"
5/5
What do you like best about Benchling?

Everyone can see each others' entries, making it easy to share data/protocols. There are data tables that can be linked to specific entities, so if you need to know all data associated with a protein, you can find it in one location. Review collected by and hosted on G2.com.

What do you dislike about Benchling?

It can be challenging to figure out how Benchling "likes" to receive information. If a field is rejected or if a table entry fails validation, it takes some clicking to understand how to fix it. Benchling also links to Protocols in a non-intuitive way, although my problem could probably be solved by creating an entry template and copying a protocol into the template to be filled out each time it is performed. Review collected by and hosted on G2.com.

Verified User in Biotechnology
AB
Verified User in Biotechnology
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Benchling - a Modern Day ELN"
5/5
What do you like best about Benchling?

So easy to implement and customize to your exact needs and even easier to use Review collected by and hosted on G2.com.

What do you dislike about Benchling?

not much! their customer team is quite young, so sometimes have slow response times Review collected by and hosted on G2.com.