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IR

Irina R.

President and CFO

Small-Business (50 or fewer emp.)

10/21/2022

"Best of group"

5/5

What do you like best about Bench by Employer.com?

The Accounting, Reports and and any queries are always ready on time. Review collected by and hosted on G2.com.

What do you dislike about Bench by Employer.com?

Sometimes the same account heading is being asked to be catagorised repetedly. Review collected by and hosted on G2.com.

LM

Linda M.

Insurance Broker

Small-Business (50 or fewer emp.)

10/20/2022

"Happy Client!"

5/5

What do you like best about Bench by Employer.com?

Being able to easily see where I am financially easily. Review collected by and hosted on G2.com.

What do you dislike about Bench by Employer.com?

Nothing I've noted. I've been happy with everything. Review collected by and hosted on G2.com.

Recommendations to others considering Bench by Employer.com:

Highly recommend! Review collected by and hosted on G2.com.

What problems is Bench by Employer.com solving and how is that benefiting you?

With very little input from me, they are getting my bookkeeping and accounting in order. Very happy and will definitely recommend it to others! In fact, I already have. Review collected by and hosted on G2.com.

OP

Verified User in Primary/Secondary Education

Small-Business (50 or fewer emp.)

6/2/2022

"Wonderful Services Just Pricey"

2.5/5

Describe the project or task Bench by Employer.com helped with:

I love that Bench keeps many professionals on hand to answer all your questions. They really can help your small business run smoothly and easily on the back end so you can get back to running the actual business. The only problem with most of these types of services is they are very pricey. Our business does not yet make enough to invest in this service for it to be feasible for us. However, once we do we will be back. Review collected by and hosted on G2.com.

What do you like best about Bench by Employer.com?

One simple phone call with a tax professional was very eye-opening and informative for me. Review collected by and hosted on G2.com.

What do you dislike about Bench by Employer.com?

The price point it's out of many small businesses reach which is their target market. Review collected by and hosted on G2.com.

Recommendations to others considering Bench by Employer.com:

Theyre great just come with money! lol Review collected by and hosted on G2.com.

What problems is Bench by Employer.com solving and how is that benefiting you?

They helped reconcile my startup books which was a mess. Review collected by and hosted on G2.com.

Response from Rachel Alders of Bench by Employer.com

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Hi there! Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had such a positive experience with us and that our professionals were able to answer all your questions.

We are concerned to hear that the price point was too much for your small business, we do have financial relief options that we can extend to our clients. Please email us at client.care@bench.co so we can better assist you!

OA

Verified User in Alternative Medicine

Small-Business (50 or fewer emp.)

8/10/2021

"Best choice we made all year"

5/5

Describe the project or task Bench by Employer.com helped with:

Bench has simplified our accounting so much more than I ever thought possible. They helped us switch over from our old software and quickly answer all questions we have. I have peace of mind knowing that we can trust the Bench bookkeepers to keep us on track, and we can access accountants to answer any of our tax questions. Everyone we have talked to is lovely, accomodating and so helpful. Review collected by and hosted on G2.com.

What do you like best about Bench by Employer.com?

The people! Everyone has been so lovely and helpful! Review collected by and hosted on G2.com.

What do you dislike about Bench by Employer.com?

Working with Bench has only been a positive experience for me. Review collected by and hosted on G2.com.

What problems is Bench by Employer.com solving and how is that benefiting you?

Before, we used complicated accounting software that was easy to mess up because we had to record and categorize all of our sales manually. Bench automates everything through connections to our accounts and even has a link to send and record receipts. The monthly charge for bookkeeping is minimal compared to the amount of time I spent tracking everything on my own before we switched over. On top of that, we can pay monthly to have our taxes prepared by Bench accountants, and we avoid a huge payment once a year. Review collected by and hosted on G2.com.

Response from Rachel Alders of Bench by Employer.com

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Thank you so much for taking the time to share such kind words! It's great to hear we've been able to make your life a little easier! It's also amazing to hear that your team has been helpful, accommodating, and lovely to work with!

TA

Talal A.

President

Small-Business (50 or fewer emp.)

8/11/2020

"Bench takes the headache out of Bookkeeping."

3.5/5

Describe the project or task Bench by Employer.com helped with:

Bench.co has completely taken over my entire bookkeeping operation. With a direct connection to my bank, they categorize and keep full track of my journal entries and recreated my chart of accounts to make this more logical and organized. Review collected by and hosted on G2.com.

What do you like best about Bench by Employer.com?

Direct bank connection. Automatic categorization, and quick questions and answers if they or I am stuck. Review collected by and hosted on G2.com.

What do you dislike about Bench by Employer.com?

Receipt uploading does not attach to the expense directly in an end of month report, but receipts do attach on another screen.

WePay connection is now better - is at least pulling in automatically or someone at Bench is finally doing it. Review collected by and hosted on G2.com.

Recommendations to others considering Bench by Employer.com:

My operation is pretty small, and I could do bookkeeping myself. But it's one more thing to think about. Totally worth the time to having competent, English speaking bookkeepers who I trust.

While I recommend them, the biggest issue is hopping on regular calls seems to be annoying to set up.

Also, their lack of easy integration into Google Meet or Zoom is fairly annoying. I really wish there was a standing meeting where they would go over the books with you. This does not exist. Review collected by and hosted on G2.com.

What problems is Bench by Employer.com solving and how is that benefiting you?

Saves tons of time. Don't have to think much about Bookkeeping anymore. Also, makes it extremely easy to see my entire chart of accounts and the percentage of money that flows into each.

One other great positive is they distribute the Payroll tax and create a new expense line item for that. Review collected by and hosted on G2.com.

LM

Laurelle M.

Founder

Small-Business (50 or fewer emp.)

1/11/2022

"Easy peezy!"

5/5

Describe the project or task Bench by Employer.com helped with:

Bench makes it easy to complete monthly bookkeeping tasks. Review collected by and hosted on G2.com.

What do you like best about Bench by Employer.com?

Their client portal allows me to enter information seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Bench by Employer.com?

There have been a couple times that I've spotted minor bookkeeping errors (only in the beginning when I've had my personal expenses mixed with business), but the team is very quick to correct the errors if you point them out. If you have minimal bookkeeping knowledge like I do, make sure you ask questions and they're happy to answer. Review collected by and hosted on G2.com.

What problems is Bench by Employer.com solving and how is that benefiting you?

Using this service allows me to spend time doing what I do well. Keeping my books in order is the last thing I want to spend my time doing as a solopreneur. Review collected by and hosted on G2.com.

BS

Beth S.

Executive Producer

Small-Business (50 or fewer emp.)

3/9/2022

"I recommend Bench to every business owner."

5/5

Describe the project or task Bench by Employer.com helped with:

Bench does my bookkeeping, business taxes, and personal taxes. Review collected by and hosted on G2.com.

What do you like best about Bench by Employer.com?

Worry free!! I am fully confident my books and taxes are compliant. Review collected by and hosted on G2.com.

What do you dislike about Bench by Employer.com?

It would be nice to have the same person asskgni to my taxes year over year when possible. Review collected by and hosted on G2.com.

Recommendations to others considering Bench by Employer.com:

Don't risk financial compliance, have someone like Bench take care of you and your business. Review collected by and hosted on G2.com.

What problems is Bench by Employer.com solving and how is that benefiting you?

I do not have the skillset to manage my own books and the integration to have my taxes done too is amazing. Review collected by and hosted on G2.com.

Response from Rachel Alders of Bench by Employer.com

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WOW! Thank you so much for taking the time to write such a glowing review, Beth! It's great to hear that you have such confidence in your bookkeeper and books! I have taken your feedback to our Bench Tax team and hope to improve in this regard!

OC

Verified User in Computer Hardware

Small-Business (50 or fewer emp.)

11/9/2021

"Great overall bookkeeping service"

3.5/5

Describe the project or task Bench by Employer.com helped with:

Bench is in charge of our monthly and daily bookkeeping. They also help me prepare my tax return at the end of the year. They also help advise on any tax problem. Review collected by and hosted on G2.com.

What do you like best about Bench by Employer.com?

What I really like about Bench is that it is overall a smooth process for the most part. They have lots of integrations for different sites and apps which makes the process very smooth. You can also ask various questions and they have tax advisors that can help answer any of your questions. Every month we would review the transactions and if they need my input on anything, the process is extremely easy to add my own input as well. Overall, Bench is a good service to use if you need someone to keep track of your transactions while you focus on the bigger picture. Review collected by and hosted on G2.com.

What do you dislike about Bench by Employer.com?

Not much to dislike about Bench. Although the prices are a bit higher than I anticipated, the service is great and feels premium for the most part. What I can recommend is to include the filing taxes as a part of their core prices which would help attract more customers. Review collected by and hosted on G2.com.

Recommendations to others considering Bench by Employer.com:

I would definitely recommend Bench to others. If you are ok with their price, then they can offer you a variety of services that can help fit your needs. They also help provide variety of tax advising services that can further help answer any of the questions you may have. Review collected by and hosted on G2.com.

What problems is Bench by Employer.com solving and how is that benefiting you?

Bench is helping with the bookkeeping side of things which really opens up free time for me and my team to focus on other areas of the business such as improving our product lines, or increasing revenue. They also help advise on various scenarios that may come up. Overall, it is still worth it even with the price that they charge monthly. Review collected by and hosted on G2.com.

SL

Stephanie L.

Owner

Small-Business (50 or fewer emp.)

9/21/2021

"Excellent experience with Bench"

5/5

Describe the project or task Bench by Employer.com helped with:

I was doing everything in my business manually every quarter to try and stay organized. I signed up with Bench and they have helped me reconcile my books and have an organized system so I am ready for tax season with no issues. They have made the process seamless and easy to understand. Review collected by and hosted on G2.com.

What do you like best about Bench by Employer.com?

I am extremely happy with the level of communication I receive. The team is very responsive and provide easy to understand instructions when I need them. Review collected by and hosted on G2.com.

What do you dislike about Bench by Employer.com?

I have not found anything that I dislike. Review collected by and hosted on G2.com.

Recommendations to others considering Bench by Employer.com:

I highly recommend Bench's service. The communication is great and customer service is stellar. They take away the guesswork and help you be prepared every single month. Review collected by and hosted on G2.com.

What problems is Bench by Employer.com solving and how is that benefiting you?

My income and expenses are now easily categorized. They're helping me find things that I missed in my own bank account. Review collected by and hosted on G2.com.

SR

Sonya R.

Small Business Marketer

Small-Business (50 or fewer emp.)

11/6/2021

"Saves time with excellent customer service"

5/5

Describe the project or task Bench by Employer.com helped with:

Perform accounting for my small business using an online platform to upload documents and review monthly statements. Review collected by and hosted on G2.com.

What do you like best about Bench by Employer.com?

Communication with my accounting professional is easy and it's a breeze to upload documents. They are proactive in resolving issues before they become a potential problem. Very helpful because I am versed in accounting practices and I want to make sure the financial side of my business is handled properly. Review collected by and hosted on G2.com.

What do you dislike about Bench by Employer.com?

The user interface colors changed and I'm not a fan but it has not impacted the quality of their product and service. Review collected by and hosted on G2.com.

What problems is Bench by Employer.com solving and how is that benefiting you?

My business' accounting is handled professionally and they also offer tax preparation. It has removed the worry and the extra time it would take for me to learn and perform the accounting properly. Review collected by and hosted on G2.com.