Kayla María E.
KE
Kayla María E.
Coordinadora de Central de Citas
Small-Business (50 or fewer emp.)
"Friendly and easy platform, but the queue viewer can improve"
5/5
What do you like best about Beex Contact Center?

It is a very user-friendly and easy-to-use platform. Review collected by and hosted on G2.com.

What do you dislike about Beex Contact Center?

The queue viewer so that it can be reflected together with incoming calls. Review collected by and hosted on G2.com.

Noelia M.
NM
Noelia M.
GERENTE D EPLANIFICACION Y BO
Mid-Market (51-1000 emp.)
"Adaptable CRM, easy to use and with excellent support"
5/5
What do you like best about Beex Contact Center?

adaptability of the CRM to our processes and collections management, ease of use, simple and comprehensive screens with all the information we need, continuous support, variety of reports, and practicality in configuring dialing strategies. Review collected by and hosted on G2.com.

What do you dislike about Beex Contact Center?

we have nothing negative to mention.. Review collected by and hosted on G2.com.

AA
Angelo A.
Coordinador de BI y Callcenter
Small-Business (50 or fewer emp.)
"very good experience with the service and support"
4.5/5
What do you like best about Beex Contact Center?

What I liked most about bexc is the support they can provide even after having been with them for a while, and the new implementations they suggested to us and that will happen after some time with them. Review collected by and hosted on G2.com.

What do you dislike about Beex Contact Center?

Some limitations of reporting, improve the results of mass WS shipments. Review collected by and hosted on G2.com.

Yesenia S.
YS
Yesenia S.
Jefe Comercial - Atención al cliente / Contact Center
Mid-Market (51-1000 emp.)
"Excellent service, very professional technical and commercial support. Agile, intuitive, and user-friendly system."
4.5/5
What do you like best about Beex Contact Center?

Beex is useful for achieving personalized and efficient attention. They provide us with a quick resolution to problems, have expert technical support, thus improving the customer experience. Review collected by and hosted on G2.com.

What do you dislike about Beex Contact Center?

I have not found any significant disadvantages on the platform. Overall, my experience has been very positive. Review collected by and hosted on G2.com.

DC
Diego C.
Analista de Administración de Sistemas de Gestión
Mid-Market (51-1000 emp.)
"Complete Tool for Customer Service"
4/5
What do you like best about Beex Contact Center?

I like the way it connects customer calls with customer service and, above all, provides traceability through detailed reports, in case of a successful or unsuccessful call or message. Review collected by and hosted on G2.com.

What do you dislike about Beex Contact Center?

I don't like that Meta limits the messaging of mass campaigns and that some campaigns sometimes can't recognize the connected executive users to assign their clients. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Our sales have grown by 120% compared to last year."
4.5/5
What do you like best about Beex Contact Center?

The WhatsApp channel helped us to contact our clients on a massive scale and vice versa (outbound and inbound strategies). It has been easy to integrate it with our CRM. Review collected by and hosted on G2.com.

What do you dislike about Beex Contact Center?

The traceability of the arrival of my leads has been a pain, but they provided us with solutions in other ways! Review collected by and hosted on G2.com.