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Beamer

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(21)4.7/5

Beamer is a customer communication platform that helps SaaS and product teams announce updates, gather feedback, and measure customer satisfaction — all without leaving the app or website their users are already in. At its core, Beamer's Changelog lets teams publish product updates, feature launches, and company news through an in-app widget or a standalone changelog page. Boosted announcements (pop-ups, top bars, snippets, and tooltips) and push notifications make sure important updates reach users even when they're not actively checking the feed, while segmentation ensures the right message goes to the right audience. Beyond changelogs, Beamer's Feedback module gives teams a public or private Ideas portal and roadmap, so users can submit requests, vote on what matters most, and see what's shipping next — closing the loop between customer input and product decisions. Beamer's NPS product adds in-app, email, and link-based surveys to track customer satisfaction over time, with segmentation and analytics to understand sentiment across different user groups. Beamer integrates with 3,000+ apps via Zapier, webhooks, and a native API, and offers appearance customization so the widget matches any brand's look and feel. Teams can start on a free plan or 14-day trial and scale up as their user base and communication needs grow. Beamer is part of the same company as Userflow, which offers no-code product tours, checklists, and in-app onboarding — together giving teams a fuller toolkit for guiding, informing, and listening to their users throughout the customer journey.

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