--- title: Bazaarvoice Reviews meta\_title: 'Bazaarvoice Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 809 reviews by the users' company size, role or industry to find out how Bazaarvoice works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 809 scale: '5' date\_modified: '2026-08-10' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- ### Bazaarvoice Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users commend the **quick and responsive customer support** of Bazaarvoice, enhancing their implementation and campaign experiences. [(6 mentions)](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1664167&qs=pros-and-cons#reviews) Users value the **extensive retail syndication network** of Bazaarvoice, enhancing visibility and consistency of reviews across platforms. [(6 mentions)](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1666508&qs=pros-and-cons#reviews) Users find Bazaarvoice **easy to implement** , with quick integration and a user-friendly experience throughout the process. [(5 mentions)](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1666358&qs=pros-and-cons#reviews) Users value the **easy implementation** of Bazaarvoice, highlighting seamless integration and a fantastic support team. [(5 mentions)](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1663225&qs=pros-and-cons#reviews) Users value the **seamless syndication of reviews** across multiple sites, enhancing visibility and customer engagement. [(5 mentions)](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1664296&qs=pros-and-cons#reviews) Users find the **difficult learning curve** of Bazaarvoice frustrating, with navigation and catalog management being time-consuming challenges. [(6 mentions)](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1666624&qs=pros-and-cons#reviews) Users find Bazaarvoice to be **expensive** , with inflexible contracts and disappointing customer support hindering their experience. [(6 mentions)](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1665554&qs=pros-and-cons#reviews) Users express frustration over **insufficient information** and self-help reliance, complicating their experience with Bazaarvoice. [(6 mentions)](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1665353&qs=pros-and-cons#reviews) Users express frustration with Bazaarvoice due to **rigid contract terms and poor customer support** , leading to a disappointing experience. [(6 mentions)](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1662642&qs=pros-and-cons#reviews) Users are frustrated with Bazaarvoice's **poor customer support** , citing slow responses and unhelpfulness during challenging situations. [(5 mentions)](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1664704&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Bazaarvoice ##### 1. Customer Support Users commend the **quick and responsive customer support** of Bazaarvoice, enhancing their implementation and campaign experiences. [ See 6 mentions ](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1664167&qs=pros-and-cons#reviews) See Related User Reviews DS Dev S. Small-Business (50 or fewer emp.) 4.0/5 "Sensible Reviews and Ratings app to integrate to any project." What do you like about Bazaarvoice? The integration of Bazaarvoice reviews and ratings in the project was easy, it's just the Bazaarvoice script that needed to be added to the code. Then ![Tyler F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tyler F.") TF Tyler F. Small-Business (50 or fewer emp.) 0.5/5 "Stay Away – Worst SaaS Experience We've Ever Had" What do you like about Bazaarvoice? They are one of the only vendors where you can syndicate your reviews to third party retailers, but I'm sure there are other vendors that care more ab ##### 2. Review Management Users value the **extensive retail syndication network** of Bazaarvoice, enhancing visibility and consistency of reviews across platforms. [ See 6 mentions ](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1666508&qs=pros-and-cons#reviews) See Related User Reviews DS Dev S. Small-Business (50 or fewer emp.) 4.0/5 "Sensible Reviews and Ratings app to integrate to any project." What do you like about Bazaarvoice? The integration of Bazaarvoice reviews and ratings in the project was easy, it's just the Bazaarvoice script that needed to be added to the code. Then ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Great service, great results!" What do you like about Bazaarvoice? I like how easy it is to navigate the platform. The syndication of reviews integrates well with our other retail partners and was easy to implement. T ##### 3. Ease of Use Users find Bazaarvoice **easy to implement** , with quick integration and a user-friendly experience throughout the process. [ See 5 mentions ](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1666358&qs=pros-and-cons#reviews) See Related User Reviews ![Jenny T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenny T.") JT Jenny T. Mid-Market (51-1000 emp.) 4.5/5 "Easy Implementation, Fantastic Team, and Smooth Integrations" What do you like about Bazaarvoice? Easy to implement and their implementation team has been fantastic. It's fairly simple to navigate on the back end and integration has been quick and DS Dev S. Small-Business (50 or fewer emp.) 4.0/5 "Sensible Reviews and Ratings app to integrate to any project." What do you like about Bazaarvoice? The integration of Bazaarvoice reviews and ratings in the project was easy, it's just the Bazaarvoice script that needed to be added to the code. Then ##### 4. Setup Ease Users value the **easy implementation** of Bazaarvoice, highlighting seamless integration and a fantastic support team. [ See 5 mentions ](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1663225&qs=pros-and-cons#reviews) See Related User Reviews ![Jenny T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenny T.") JT Jenny T. Mid-Market (51-1000 emp.) 4.5/5 "Easy Implementation, Fantastic Team, and Smooth Integrations" What do you like about Bazaarvoice? Easy to implement and their implementation team has been fantastic. It's fairly simple to navigate on the back end and integration has been quick and DS Dev S. Small-Business (50 or fewer emp.) 4.0/5 "Sensible Reviews and Ratings app to integrate to any project." What do you like about Bazaarvoice? The integration of Bazaarvoice reviews and ratings in the project was easy, it's just the Bazaarvoice script that needed to be added to the code. Then ##### 5. Visibility Growth Users value the **seamless syndication of reviews** across multiple sites, enhancing visibility and customer engagement. [ See 5 mentions ](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1664296&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Bazaarvoice Can Be Overwhelming at Times" What do you like about Bazaarvoice? I love that our reviews syndicate so flawlessy to our our website and various other retailer sites! Account reps are knowledgeable and kind. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 2.5/5 "Best choice for syndication to major retailers, better support needed" What do you like about Bazaarvoice? Syndication to major retailers such as Target and Walmart with the ability to repond to those shopper reviews ### 5 Cons or Disadvantages of Bazaarvoice ##### 1. Difficult Learning Users find the **difficult learning curve** of Bazaarvoice frustrating, with navigation and catalog management being time-consuming challenges. [ See 6 mentions ](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1666624&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Easy to use platform with very few glitches and customer support is excellent!" What do you dislike about Bazaarvoice? The filtering in the new view can be clumsy and determining what everything means takes some getting used to and some customization which isn't all th ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "A key factor in the recipe for many online accounts is BV" What do you dislike about Bazaarvoice? Some of the navigation and workflow within their portal is not perfectly user friendly and at times has required additional information to complete a ##### 2. Expensive Users find Bazaarvoice to be **expensive** , with inflexible contracts and disappointing customer support hindering their experience. [ See 6 mentions ](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1665554&qs=pros-and-cons#reviews) See Related User Reviews ![Jenny T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jenny T.") JT Jenny T. Mid-Market (51-1000 emp.) 4.5/5 "Easy Implementation, Fantastic Team, and Smooth Integrations" What do you dislike about Bazaarvoice? It's a bit on the expensive side but so far worth it. ![Tyler F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tyler F.") TF Tyler F. Small-Business (50 or fewer emp.) 0.5/5 "Stay Away – Worst SaaS Experience We've Ever Had" What do you dislike about Bazaarvoice? I don’t usually leave reviews, but I feel like other businesses need to hear this. We’ve been working with Bazaarvoice at Sun Home Saunas and it’s hon ##### 3. Insufficient Information Users express frustration over **insufficient information** and self-help reliance, complicating their experience with Bazaarvoice. [ See 6 mentions ](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1665353&qs=pros-and-cons#reviews) See Related User Reviews ![Trevor C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Trevor C.") TC Trevor C. Mid-Market (51-1000 emp.) 4.0/5 "Great Tool to Boost Your Ratings/Reviews" What do you dislike about Bazaarvoice? I do not necessarily like the "custom reports" function in the dashboard. I would prefer if there was an easier way to get raw data so I can add more ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 3.5/5 "Initial pitch and onboarding was completely disconnected and either wrong/lied." What do you dislike about Bazaarvoice? The sales pitch was wrong. We were told platforms that were included that simply were not. This has since been corrected and contracts adjusted, but ##### 4. Review Management Users express frustration with Bazaarvoice due to **rigid contract terms and poor customer support** , leading to a disappointing experience. [ See 6 mentions ](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1662642&qs=pros-and-cons#reviews) See Related User Reviews DS Dev S. Small-Business (50 or fewer emp.) 4.0/5 "Sensible Reviews and Ratings app to integrate to any project." What do you dislike about Bazaarvoice? The UI of the Bazaarvoice app is a bit confusing at first once you get used to it then it feels familiar. Also, the UI for accepting and rejecting the ![Tyler F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tyler F.") TF Tyler F. Small-Business (50 or fewer emp.) 0.5/5 "Stay Away – Worst SaaS Experience We've Ever Had" What do you dislike about Bazaarvoice? I don’t usually leave reviews, but I feel like other businesses need to hear this. We’ve been working with Bazaarvoice at Sun Home Saunas and it’s hon ##### 5. Poor Customer Support Users are frustrated with Bazaarvoice's **poor customer support** , citing slow responses and unhelpfulness during challenging situations. [ See 5 mentions ](https://www.g2.com/products/bazaarvoice/reviews?filters%5Bsentiment_snippet%5D=1664704&qs=pros-and-cons#reviews) See Related User Reviews ![Tyler F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tyler F.") TF Tyler F. Small-Business (50 or fewer emp.) 0.5/5 "Stay Away – Worst SaaS Experience We've Ever Had" What do you dislike about Bazaarvoice? I don’t usually leave reviews, but I feel like other businesses need to hear this. We’ve been working with Bazaarvoice at Sun Home Saunas and it’s hon ![Adam F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam F.") AF Adam F. Small-Business (50 or fewer emp.) 0.0/5 "Terrible Experience and Shortsighted Team" What do you dislike about Bazaarvoice? Bazaarvoice’s refusal to release us from an auto-renew contract—despite major, documented global economic challenges, including the impact of Trump-er JM James M. Mid-Market (51-1000 emp.) 4/25/2024 "5 Years In" 4.5/5 What do you like best about Bazaarvoice? They are the top player in the space they operate and we have been using them for over 5 years. I love their try it program and how easy it is to get reviews on your website that also sync out to big retailers. Also appreacite the social commerce IG microsites we use through them and that they are constantly adding technology/benefits to their products. Customer service is helpful!!! Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? they send an invoice and then a week later send an email about payment. We have been with them for over 5 years, have always paid everything, yet they are always breathing down our throats. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? helping us easily get reviews on our site and our retailers sites as well as their IG microsite. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Andrew S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrew S.") AS Andrew S. Twist and Shout – Manager/Social Media Director/ Marketer Mid-Market (51-1000 emp.) 2/27/2024 "Tremendous Solution for Business Growth" 5/5 What do you like best about Bazaarvoice? The all-in-one platform that allows our business to manage and respond to customer content such as questions and reviews makes everything quick and easy. The system of sampling reviews and mapping to the proper UPCs is very intuitive and easy to manage. The support staff is always very responsive and helpful, they are thorough in their investigations and always follow up in a timely manner to ensure we are always updated with the latest developments. I like how available the platform and staff are, we submit campaigns frequently and are always using the portal to monitor customer feedback and answer their questions. The setup and implementation of new campaigns is very simple and intuitive. They provide a lot of opportunities in the campaign submissions to provide instructions and details for exactly what you need from them. Syndicating the content to our different retail partners is very easy as they integrate with almost all major retailers and managing the content across platforms is very simple thanks to their portal. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? On rare occasions, content from a listing on a retailer's website will stop syndicating to our portal. Customer Support is usually very quick with their investigation and correction of the issue. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? Launching new products is much easier thanks to the review management system. It is also much easier to identify trends in product reviews thanks to the portal's search and filtering features. The portal allows us to service and assist customers easier than ever before and their assistance has allowed us to grow our business exponentially through increased sales as well as saving us countless hours on customer service and review management thanks to their streamlined system. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite BL Brandon L. Digital Marketing Manager Mid-Market (51-1000 emp.) 10/17/2024 "Great for Syndicating, But UX is Not Great" 1.5/5 What do you like best about Bazaarvoice? They give us the ability to syndicate reviews to retail sites. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? Their backend is clunky and not very user friendly. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? Syndicating reviews from our DTC site to our retail.com listings. Review collected by and hosted on G2.com. Show More 4/18/2025 Current UserValidated ReviewerSource: Organic TT Terra T. VP Marketing Mid-Market (51-1000 emp.) 7/11/2024 "Retail syndication is expensive / challenging" 1/5 What do you like best about Bazaarvoice? We like that Bazaarvoice syndicates with our partners (mostly) - and that's the only reason we've worked with them because they syndicate with us and international partners. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? Bizarre voice is expensive. We've found better partners for review collection and sampling thankfully but they have a monopoly on syndicating to retailers both US and Intentionally. They don't offer English to other language syndication though. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? Supposed to help collect reviews and share those reviews across various partners Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Furniture](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Furniture") AF Verified User in Furniture Mid-Market (51-1000 emp.) 8/23/2024 "Phenomenal syndication network, but not a perfect platform" 3.5/5 What do you like best about Bazaarvoice? Aside from Amazon, the Bazaarvoice syndication spans across all of the major, important, household e-tailers. This is an extremly important consideration, and the primary reason that I would recommend Bazaarvoice. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? Unfortunately, the quality of reviews left by members of the Bazaarvoice community are lacking. The reviews are lazy, uninspiring, lack detail, and the photos left by reviewers are oftentimes of the outside of an unopened product box or simply a screen shot of the product online. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? The ability to efficiently, legally, and reliably gather real-life reviews of our products. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") AC Verified User in Consumer Goods Small-Business (50 or fewer emp.) 11/18/2024 "A necessary tool for syndicating product reviews" 4.5/5 What do you like best about Bazaarvoice? It's great that we can use Bazaarvoice to display our website review on other retailer sites. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? Bazaarvoice is one of the only platform to syndicate product reviews with other retailers, so alternate options are somewhat limited. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? Product review syndication with other retailer sites Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jason L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason L.") JL Jason L. Managing Director, Vice President of Sales for Reflections / Above Brands Mid-Market (51-1000 emp.) 2/29/2024 "Excellent Service" 5/5 What do you like best about Bazaarvoice? Bazaar is truly remarkable, facilitating a jumpstart in the review process with multiple .com's. The software empowers you to take full ownership of your customer reviews from initiation to completion. Bazaar is invaluable for enhancing customer impressions and driving increased product sales. Moreover, the product is remarkably easy to implement, enabling a swift start to your journey. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? The biggest frustration we have experienced is the rate at which product is reviewed. You can expect about 30% of the free samples you sent out to not be reviewed...this adds up if you are marketing an expensive item. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? When you launch a new .com retailer it takes time to get reviews...and reviews are what drive product sales. Sending out samples to get this review process kick started is huge in quickly taking a new product to market. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Small-Business (50 or fewer emp.) 8/4/2023 "Great and Efficient" 4.5/5 What do you like best about Bazaarvoice? It is pretty seamless to work with Bazaar Voice. They answer issues quickly and getting the reviews is a very simple process. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? I wish they would put stricter guidelines on the reviews and what is tollerable. I have seen some people use our product not for its intended purposes and then give it a bad review when it doesnt work. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? We are able to get more reviews in a quicker amount of time which helps product visibility. Review collected by and hosted on G2.com. Show More Response from Laura Georghiou of Bazaarvoice [Editedit](https://www.g2.com/survey_responses/bazaarvoice-review-8404847/official_response/edit) Thank you for your great review and for the feedback! 💫 We’ve seen similar situations with other brands, and they’ve used feedback to their advantage in several ways, such as updating product instructions, creating how-to videos, and encouraging customers to post videos of themselves using the products. This could be something to consider for ensuring customers get the best results. I’d recommend checking out our customer success stories, particularly Absolution and Absco Sheds. Hope this helps :) [See how Bazaarvoice improved](https://www.bazaarvoice.com/success-stories) 8/27/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AD Anthony D. Online Reputation Specialist Mid-Market (51-1000 emp.) 8/28/2024 "Bazzarvoice Experience" 5/5 What do you like best about Bazaarvoice? I like that it's a one stop shop and ties all of my retailers together. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? Sometimes it takes a while to get things corrected if something goes wrong. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? Multiple reviews for multiple sites. Review collected by and hosted on G2.com. Show More Response from Laura Georghiou of Bazaarvoice [Editedit](https://www.g2.com/survey_responses/bazaarvoice-review-10062118/official_response/edit) Wow, thanks your awesome review! 💫 We're thrilled to hear your thoughts and experiences with us. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") AC Verified User in Consumer Goods Mid-Market (51-1000 emp.) 4/25/2024 "Bazaarvoice Drops" 0.5/5 What do you like best about Bazaarvoice? I do like the support staff at Bazaarvoice. They have been helpful in responding fairly quickly or staying in touch when an issue takes months to resolve. Review collected by and hosted on G2.com. What do you dislike about Bazaarvoice? I dislike the push on our brand to leverage Social, the changes to the UI of the BV portal, and the dissasociation of Power reviews. It is not our job as a brand to reach out to retailers on a vendors behalf. We would've appreciated a more thorough understanding as to why the power reviews agreement was not going to pull through that the two parties could not agree to. Our parternship over the last year has gone through many pains that has not lead us to believe that Bazaarvoice is looking out for the brands best interest anymore. Review collected by and hosted on G2.com. What problems is Bazaarvoice solving and how is that benefiting you? It solves capturing and syndicating reviews. Review collected by and hosted on G2.com. 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