--- title: Bazaarvoice Reviews meta_title: 'Bazaarvoice Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 809 reviews by the users' company size, role or industry to find out how Bazaarvoice works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 809 scale: '5' date_modified: '2026-08-12' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Bazaarvoice Reviews **Vendor:** Bazaarvoice **Category:** [Review Management Software](https://www.g2.com/categories/review-management-software) **Average Rating:** 4.2/5.0 **Total Reviews:** 809 ## About Bazaarvoice Commerce is facing its biggest shift in a generation. The way shoppers discover products is being completely upended by AI, creating a new 'front door' to every brand. At the same time, consumers are drowning in a sea of fake content and polished advertising that they inherently distrust. This has created a profound trust crisis. In this new world, visibility and growth are no longer guaranteed by the biggest ad budget. They are earned through authenticity. This is where Bazaarvoice comes in. We are the trusted network that turns authentic consumer voices into confident purchases. For over 20 years, we have been dedicated to a single mission: sourcing, verifying, and amplifying authentic consumer voices on a scale unmatched by anyone else. Think of the parent anxiously choosing a baby stroller, or the gamer deciding on a new headset. They aren't looking for an ad; they're looking for a real person who can answer their one simple question: "Is this product right for me or my family?" We provide that answer, confidently and authentically. And now, AI is asking the same question. As AI agents and summaries increasingly make purchasing decisions on behalf of shoppers, they are actively designed to seek out genuine human experience. We are the essential data that teaches AI what is true. We collect, verify, and distribute this truth worldwide, transforming trust into a tangible asset. We don’t just help brands get seen; we help brands get believed. And ultimately, we help them get chosen. ## Bazaarvoice Pros & Cons **What users like:** - Users commend the **quick and responsive customer support** of Bazaarvoice, enhancing their implementation and campaign experiences. (6 reviews) - Users value the **extensive retail syndication network** of Bazaarvoice, enhancing visibility and consistency of reviews across platforms. (6 reviews) - Users find Bazaarvoice **easy to implement** , with quick integration and a user-friendly experience throughout the process. (5 reviews) - Users value the **easy implementation** of Bazaarvoice, highlighting seamless integration and a fantastic support team. (5 reviews) - Users value the **seamless syndication of reviews** across multiple sites, enhancing visibility and customer engagement. (5 reviews) - Easy Implementation (4 reviews) - Users find Bazaarvoice **very helpful** for product launches, efficiently managing reviews and syndication across channels. (4 reviews) - Implementation Ease (4 reviews) - Users value the **efficient syndication of reviews** , benefiting from Bazaarvoice's extensive partnerships with major retailers. (4 reviews) - Campaign Management (3 reviews) **What users dislike:** - Users find the **difficult learning curve** of Bazaarvoice frustrating, with navigation and catalog management being time-consuming challenges. (6 reviews) - Users find Bazaarvoice to be **expensive** , with inflexible contracts and disappointing customer support hindering their experience. (6 reviews) - Users express frustration over **insufficient information** and self-help reliance, complicating their experience with Bazaarvoice. (6 reviews) - Users express frustration with Bazaarvoice due to **rigid contract terms and poor customer support** , leading to a disappointing experience. (6 reviews) - Users are frustrated with Bazaarvoice's **poor customer support** , citing slow responses and unhelpfulness during challenging situations. (5 reviews) - Users find the **complex usage** of Bazaarvoice challenging, especially with navigation and time-consuming processes affecting efficiency. (4 reviews) - High Pricing (4 reviews) - Users express frustration over **inadequate support** from Bazaarvoice, citing poor customer service and unclear communication as major issues. (4 reviews) - Poor Management (4 reviews) - Pricing Issues (4 reviews) ## Bazaarvoice Reviews ### 1. Bazaarvoice Social Commerce **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2022 **What do you like best about Bazaarvoice?** I have been using Bazaarvoice's social commerce solution (formally Curalate) for several years. The platform is easy to use—allowing brands to create shoppable experiences across their social channels and site. I highly recommend this platform if you're looking to drive additional traffic and generate revenue from your product tagging efforts. Additionally, the provided insights on your content performance allow you to pinpoint what's working so you can dedicate time to pushing out the content your audience loves and wants. **What do you dislike about Bazaarvoice?** I have not experienced any significant downsides to using Bazaarvoice. While every platform is different, the team is always looking to improve their customer's experience by listening and working to get functionality that may be useful. For instance, the ability to see insights for cover images in Like2Buy and make it possible to schedule product tags with Instagram posts. **What problems is Bazaarvoice solving and how is that benefiting you?** Bazaarvoice is working to make TikTok shoppable with a Like2Buy solution (similar to Instagram). That will be a game-changer and helpful when it's available. This will allow our brand to see what content and product our audience is engaging with. ### 2. Scaling up brand recognition **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Bazaarvoice?** Every single person I've dealt with has been super professional and very prompt and clear when answering questions. **What do you dislike about Bazaarvoice?** Currently, it does not have all of our retailers as brand partners for review syndication. It would be great if they expanded to more regional retailers. (i.e.grocery) **What problems is Bazaarvoice solving and how is that benefiting you?** Bazaarvoice has allowed me to reach more consumers by syndicating reviews but also getting my product in the hands of our target audience. ### 3. Excellent platform and service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2019 **What do you like best about Bazaarvoice?** We like that they continually monitor and offer ways to enhance our performance. **What do you dislike about Bazaarvoice?** It would be great if they allowed for scheduled PIE changes. That way, we could run regular sweepstakes without manually setting it up each time. **What problems is Bazaarvoice solving and how is that benefiting you?** Adding reviews to our products across the web. Also, being able to answer questions and respond to reviews outside off our site. ### 4. Best Tool for Reviews **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Furniture | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Bazaarvoice?** - Syndicated Review creates great value - Help increase conversions - Integration with Ecommerce Platforms make it easy to integrate - Easy to customize the look **What do you dislike about Bazaarvoice?** Portal is a bit confusing sometimes but support is great and assists right away. **What problems is Bazaarvoice solving and how is that benefiting you?** With Syndication, you get 1000's of reviews added to your platform on day 1. With other tools, you need to collect the reviews which takes forever. ### 5. Nice experience and fast, with good ui **Rating:** 4.0/5.0 stars **Reviewed by:** Mohamed A. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Bazaarvoice?** Detailed insights and reports Powerful sampling engine **What do you dislike about Bazaarvoice?** Sometimes errors show up Sometimes slow customer service **What problems is Bazaarvoice solving and how is that benefiting you?** Making decisions Enhancing customer service Manage Inventory smartly ### 6. Increased Reviews 7x in One Year **Rating:** 4.5/5.0 stars **Reviewed by:** Andrew K. | Digital Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2019 **What do you like best about Bazaarvoice?** Automated product review emails. Syndication to retailers. Ability to answer reviews and questions on retailer website. We also use Social Commerce which has been a great addition to our PDP pages allowing us to display UGC. **What do you dislike about Bazaarvoice?** Power Reviews confusion. Customer Service seemed to not be very streamlined at the beginning but has improved recently. Have had some turnover with our account managers but that is natural with software companies. **Recommendations to others considering Bazaarvoice:** Have an internal process in place like a master price schedule that contains all sku's, model number, price, product url, product image url and categorize it by product type and by retailer. **What problems is Bazaarvoice solving and how is that benefiting you?** Increased reviews on our website 7x in a year. Able to syndicate our reviews to products on our retailers website. Able to respond to reviews and questions on our retailer sites. ### 7. Review for Bazaarvoice **Rating:** 2.0/5.0 stars **Reviewed by:** Rafiah A. | Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Bazaarvoice?** The summits and the webinars about various topics **What do you dislike about Bazaarvoice?** The volume of emails that dont provide value **What problems is Bazaarvoice solving and how is that benefiting you?** Understanding how to leverage various social channels and trends ### 8. Informative and Insightful **Rating:** 5.0/5.0 stars **Reviewed by:** Bianca Gabrielle C. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2023 **What do you like best about Bazaarvoice?** The fact that I can get influencers and their content with different filters. **What do you dislike about Bazaarvoice?** Sometimes it errors, but it can also be my internet problem. **What problems is Bazaarvoice solving and how is that benefiting you?** Nothing so far except sometimes laggy. **Official Response from Debra Tong:** > Hi Bianca! Thank you for your review of Affable, happy to know that Affable has effectively helped you find influencers :) Please let me know directly at debra@affable.ai should you have further feedback and I'll be happy to help. Best, Debra ### 9. Great Platform for Managing Ratings & Reviews **Rating:** 4.5/5.0 stars **Reviewed by:** Rachel B. | Senior Manager, Digital Media, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2022 **What do you like best about Bazaarvoice?** The Insights platform provides helpful data like coverage, average rating and sentiment for our existing reviews. It also tracks reviews by source and let's us dig into specific reviews as well. **What do you dislike about Bazaarvoice?** Pulling data for specific date ranges can be difficult and not cumulative, making historical reporting a bit tricky. **What problems is Bazaarvoice solving and how is that benefiting you?** It allows us to syndicate reviews onto our retailer partner sites and provides category benchmarks to help us better understand what we need to improve. ### 10. Distributing Reviews for Consumer Goods **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2023 **What do you like best about Bazaarvoice?** Automated review requests Customizable emails Several Integration options and customizations, including visualizations Multi-lingual support **What do you dislike about Bazaarvoice?** Quite costly for the syndication tool. Could better integrate with other solutions, including NPS score calculations, and review incentive programs. **What problems is Bazaarvoice solving and how is that benefiting you?** When we have a new product, it is difficult for that product to get traction with 0 reviews. On our website, we have loyal customers who already trust the brand. When they review products, these reviews are syndicated to other platforms / retailers that sell our products. ### 11. The Platform to generate Reviews and Syndicate them **Rating:** 4.5/5.0 stars **Reviewed by:** Oliver C. | Senior Consumer Experience Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2023 **What do you like best about Bazaarvoice?** Good Support Easy and fast integration International Support **What do you dislike about Bazaarvoice?** Backend looks a bit outdated Sometimes Reviews got declined without any good reason **What problems is Bazaarvoice solving and how is that benefiting you?** Collecting reviews on our brand websites and syndicating those to our partners ### 12. It was really great to work with Bazaarvoice, especially since my colleagues suggested it. **Rating:** 2.5/5.0 stars **Reviewed by:** Luke C. | Associate Product Designer, Enterprise (> 1000 emp.) **Reviewed Date:** March 14, 2023 **What do you like best about Bazaarvoice?** I like how easy it is to use Bazaarvoice, particularly when it comes to the ease of use. Also, sending my colleagues gifts makes it really fun around Christmastime! **What do you dislike about Bazaarvoice?** I really wish the gifts would not expire so quickly. **What problems is Bazaarvoice solving and how is that benefiting you?** So many problems have been made easier by using Bazaarvoice. ### 13. Helpful **Rating:** 4.0/5.0 stars **Reviewed by:** Eunice C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2023 **What do you like best about Bazaarvoice?** Being able to search for KOLs based on the brands they promote / featured **What do you dislike about Bazaarvoice?** There are limitations per Channel (Ex: Cant use brand search feature when searching under TikTok platform) No impression rate readily available on profile **What problems is Bazaarvoice solving and how is that benefiting you?** Database for KOLs **Official Response from Sabyasachi Gupta:** > Thanks for your candid feedback, Eunice. We really appreciate it! Happy to know that you are getting the expected value from our product and we hope to continue providing you with the exceptional service that you are used to. We have noted your feedback regarding the brand search feature and impression rate and we will take this topic up for discussion internally and see what we can do from our side to help you better. Will keep you posted on this! Thank you! ### 14. Cashback and Review Campaigns **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2023 **What do you like best about Bazaarvoice?** I like the number of reviews we get on our new items **What do you dislike about Bazaarvoice?** I don't think all of the UGC created is premium enough for us to repurpose **What problems is Bazaarvoice solving and how is that benefiting you?** Lack of awareness and reviews on new items. It benefits us when we want to get the word out about how good our product is. ### 15. My experience with Affable has been amazing! It has eased our search for KOLs. **Rating:** 5.0/5.0 stars **Reviewed by:** Shernice C. | Social Digital Marketing Executive, Enterprise (> 1000 emp.) **Reviewed Date:** July 19, 2022 **What do you like best about Bazaarvoice?** My favorite thing about Affable would be the detailed analysis of each of the KOLs, allowing us to be able to ensure that the KOLs' profile and lifestyle are in line with the brand. **What do you dislike about Bazaarvoice?** Some downsides would include not having insights on some of nano KOLs. In addition, Affable can look into integrating an explore page that has a list of recommended KOLs based on our search history. **What problems is Bazaarvoice solving and how is that benefiting you?** Affable has been helping us to ensure the quality of the KOLs that we choose, allowing us to analyze & understand the profile of the KOLs prior to engaging them. In addition, post-campaign, Affable has been assisting us in the collation of insights & statistics. This has increased efficiency and reduced any time wasted. **Official Response from Debra Tong:** > Hi Shernice! Really appreciate your thoughts on Affable so far, and we're glad to know the analyses have been helpful in finding the best influencers. We currently also track a number of SG beauty brands, and will gradually upload influencers who are tagging these but not on the platform yet! Noted on your feedback about explore page - will share this with the Product team. Feel free to reach out if you have other thoughts. Best, Debra ### 16. Our number one choice for CGC! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** August 03, 2022 **What do you like best about Bazaarvoice?** To me as an administrator, Bazaarvoice offers a very versatile set of tools. The ability to easily change the appearance/display towards our customers, make small adjustments to how we ask our customers for feedback, track the changes through great reporting, moderate content in a nice interface and also have technical support at a close range -just to mention some. The collab with BV's client success directors along with all the available content through the BV network makes it hard to see switching as an alternative. **What do you dislike about Bazaarvoice?** As a big global company, Bazaarvoice is not the most agile when it comes to implementing new desired features (from our, the clients, perspective) swiftly, although their roadmap presentations are future focused. **What problems is Bazaarvoice solving and how is that benefiting you?** Providing Customer Generated Content to our webshops. Helping customers see what others think about the products we sell, comparing products based on the voice of customers. Giving us a clear view of how our products are performing in terms of customer satisfaction is highly beneficial for setting the right sortment. ### 17. TIKI Brand loves BazaarVoice! **Rating:** 5.0/5.0 stars **Reviewed by:** Molly K. | Associate eCommerce Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2022 **What do you like best about Bazaarvoice?** Working with BazaarVoice has been an extremely easy experience. We enjoy the quick feedback we receive from the support team. We have quarterly check-ins and we feel extremely supported. **What do you dislike about Bazaarvoice?** The only downside is that the review process it a bit cumbersome and takes a little bit to understand. Once you get the hang of the process, it's a breeze but there are a ton of questions I needed to ask during my first couple review campaigns. **What problems is Bazaarvoice solving and how is that benefiting you?** BazaarVoice is the tool we use to syndicate our reviews across all of our online platforms. Makes gathering reviews for our products a simple process! ### 18. Great help in discovering new KOLs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Bazaarvoice?** The ability to search for influencers by filtering through various "interest" areas. **What do you dislike about Bazaarvoice?** Sometimes smaller accounts aren't available in the platform however the the profile upload option helps those cases. **What problems is Bazaarvoice solving and how is that benefiting you?** It has helped to unlock a whole new set of influencers and their associated performance metrics. **Official Response from Sabyasachi Gupta:** > Hello, Thanks for taking out the time to review Affable. We have taken note of your feedback regarding smaller accounts and we will sync internally to take the necessary steps to augment the process of making smaller accounts available. Best, Sabya ### 19. Comprehensive and easy to use tool **Rating:** 5.0/5.0 stars **Reviewed by:** Keenan H. **Reviewed Date:** May 13, 2022 ### 20. Review **Rating:** 4.0/5.0 stars **Reviewed by:** Rose R. | Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2023 **What do you like best about Bazaarvoice?** Curalate is the best application and increases conversions **What do you dislike about Bazaarvoice?** the review platform is not user friendly **What problems is Bazaarvoice solving and how is that benefiting you?** customer service and reviews ### 21. Intuitive, Engaging, Monetizing **Rating:** 4.5/5.0 stars **Reviewed by:** Angelique W. | Social Media Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2022 **What do you like best about Bazaarvoice?** We are able to garner a wide variety of User Generated content and reflect on our website on PDPs, etc. seamlessly. **What do you dislike about Bazaarvoice?** I wish that when I removed an image from one gallery it would give me the option to remove from others / all. No complaints about the general program. **What problems is Bazaarvoice solving and how is that benefiting you?** UGC generation. Tracking and reporting. Shopable / curated link for our link in bio. ### 22. Bazaarvoice and product Q&A **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Bazaarvoice?** Good user interface, information entry panels are smooth and work well on mobile devices **What do you dislike about Bazaarvoice?** From an integration standpoint (technical), the page elements load slowly and can cause some latency **What problems is Bazaarvoice solving and how is that benefiting you?** Discovering information about our company's products from the end users of the products ### 23. Good service **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Bazaarvoice?** Our CSM is very helpful and easily accessible. **What do you dislike about Bazaarvoice?** It takes us quite a long time to get things resolved and there seems to be more issues than not each time we log into BV. **What problems is Bazaarvoice solving and how is that benefiting you?** Helping us to accrue word-of-mouth reviews and Q&A ### 24. An All-in-One Influencer Marketing Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2022 **What do you like best about Bazaarvoice?** What we like about Affable.ai is its influencer Discovery features where you can search influencers by their and their audience's demographics, interests, and brands. We also like the brand comparison feature where you can check out how your competitors are doing in terms of their influencer marketing campaigns. Their account management team is also responsive whenever you have any questions or concerns regarding the platform. **What do you dislike about Bazaarvoice?** Whenever we create a campaign for reporting, there are influencer posts that are not appearing on the platform. The good thing is that the Affable team is responsive enough to address issues like this immediately. **What problems is Bazaarvoice solving and how is that benefiting you?** Everything from campaign insights, sentiments, and influencer discovery is automated and it has saved us a lot of time in terms of generating influencer campaign reports for our clients **Official Response from Debra Tong:** > Hi there! We greatly appreciate your detailed review of Affable, and are pleased to know that search, metrics, and competitor tracking have been working well for you! We'll pass this on to the team too, and ensure your experience remains status quo. Do share if there are any posts that are not appearing again and we'll be happy to address them. We're always an email (debra@affable.ai) or message away. Best, Debra ### 25. A revolutionary tool for managing inventory and making informed decisions **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2023 **What do you like best about Bazaarvoice?** being able to manage inventory being able to select products to promote **What do you dislike about Bazaarvoice?** Having to waste some time with customer support when you need them **What problems is Bazaarvoice solving and how is that benefiting you?** Deciding on stocking the inventory and determining the products to introduce ### 26. Easy to Navigate and Use **Rating:** 4.0/5.0 stars **Reviewed by:** Nicole R. | Online Brand Ambassador, Enterprise (> 1000 emp.) **Reviewed Date:** November 22, 2022 **What do you like best about Bazaarvoice?** It's very easy to navigate the platform. The tools provided are comprehensive and helpful for understanding the full scope of consumer behavior on sites. **What do you dislike about Bazaarvoice?** The organization of saved views in Connections leaves a lot to be desired. **What problems is Bazaarvoice solving and how is that benefiting you?** We're able to easily connect with consumers across a variety of retailers. ### 27. Very satisfying experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Games | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2023 **What do you like best about Bazaarvoice?** I like how quick and efficient the service is in delivering user-generated content. **What do you dislike about Bazaarvoice?** I only used it for a short while, so I didn't come across any negative points. **What problems is Bazaarvoice solving and how is that benefiting you?** The need for valuable real-world testimonials. ### 28. Really good, no hassle, all smooth **Rating:** 4.0/5.0 stars **Reviewed by:** Mikail A. | Digital Media Planning Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Bazaarvoice?** We can project the estimation rate of every KOL **What do you dislike about Bazaarvoice?** The estimation is very rough and sometimes not reliable so we need to buffered up or down **What problems is Bazaarvoice solving and how is that benefiting you?** Competitor review, to check what KOLs that the competitor collaborated with **Official Response from Debra Tong:** > Hi Miki! Debra here, thank you for your thoughts on Affable.ai, and glad to know it has been helpful to the IDAC team so far! Noted on estimation, allow me to reach out separately to find out more :) Best, Debra ### 29. A good pleasant experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Bazaarvoice?** The customer upc helps us in making informed decisions **What do you dislike about Bazaarvoice?** Portfolio of suppliers is not too big and adequate eniugh **What problems is Bazaarvoice solving and how is that benefiting you?** Pre reviews of existing products helps us in making such products which are free from most common types of complaints ### 30. Best in class review syndication provider **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Bazaarvoice?** They have the best integrations and options for reviews. **What do you dislike about Bazaarvoice?** The team was not too helpful during the implementation and barely helped provide input and support during the process. **What problems is Bazaarvoice solving and how is that benefiting you?** Helping manage reviews and syndicate through all retailers and channels ### 31. Good reviews service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Bazaarvoice?** Good integration with the right pool of retailers. **What do you dislike about Bazaarvoice?** Team offers good service, but they push a bit too hard on sales even there is no appetite from the client side. **What problems is Bazaarvoice solving and how is that benefiting you?** Syndication of reviews to our retailer partners ### 32. Easier to search and KOL details are more accurate. **Rating:** 4.5/5.0 stars **Reviewed by:** Ira S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2023 **What do you like best about Bazaarvoice?** insights available (metrics, demographics, brands promoted) **What do you dislike about Bazaarvoice?** hard to search for KOLs when using keywords **What problems is Bazaarvoice solving and how is that benefiting you?** engagement and impressions rate. Metrics shown are reliable/accurate :) **Official Response from Sabyasachi Gupta:** > Thanks for your candid feedback, Ira. We really appreciate it! Happy to know that you are getting the expected value from our product and we hope to continue providing you with the exceptional service that you are used to. We have taken note of your feedback concerning searching for KOLs using keywords and we will reach out to you separately to see how we can help with this. Thank you! ### 33. Very clever platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2022 **What do you like best about Bazaarvoice?** Affable is a great way to search for and collate influencers who have your target market as an audience. The search is quite easy once you have done it a few times, and you are also able to save your searches for future campaigns etc. It gives a lot of information about the influencer, their posting habits, engagement etc. **What do you dislike about Bazaarvoice?** For our market, which is quite niche and not an openly talked about topic, it has proved time-consuming to find the right influencers and enough of them. **Recommendations to others considering Bazaarvoice:** The support from Debra and the team has been second to none. They are always willing to help and advise which has been really appreciated as we have started to navigate our way through the platform. They check-in with you and don't wait for you to go to them with a problem. Great customer service and couldn't have asked for more on that side of things. **What problems is Bazaarvoice solving and how is that benefiting you?** We are still in the early days, I'm not sure it is solving a problem as such, we are sussing out the platform as a resource for marketing. We are still awaiting results. **Official Response from Debra Tong:** > Hi there! We appreciate you taking time to review Affable, and are glad to know Affable has helped automate your influencer marketing choices and processes! Feel free to reach out again via debra@affable.ai if you need more support with search tips or resources. It has been a pleasure to help. Best, Debra ### 34. Affable has cut down our man-hours for Influencer Marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2022 **What do you like best about Bazaarvoice?** I like how easy it is to get the engagement rate %. That info is one of the most important to the brands we work with when they approve an influencer. **What do you dislike about Bazaarvoice?** I don't particularly appreciate how we can't customize locations down to the cities and are currently limited to countries. Would also appreciate it if there was a campaign report for the TikTok platform; right now, it only exists for IG. **What problems is Bazaarvoice solving and how is that benefiting you?** Trimming down the amount of time we use to scope influencers. Because of its features that allow you to customize metrics, we can cut down influencer scoping to a maximum of 2 days instead of 1 week before having Affable. **Official Response from Debra Tong:** > Hi there! Thank you for your assessment of Affable, and really heartened to know our metrics have been useful in your influencer marketing decisions. For customisation to cities, you currently are able to find influencers based on cities. Please remove "country name" from "Location", and key in a city within the country itself. Otherwise, you can use the country's name/short form in "Biography" - any influencer that has mentioned it as part of their bio will appear in results. Noted on campaign reports for TikTok, currently in our pipeline! Already available on IG, FB, YT, TW. Feel free to reach out to me directly at debra@affable.ai and I'll be happy to help :) Best, Debra ### 35. Excellent review management tool **Rating:** 4.5/5.0 stars **Reviewed by:** steve H. | VP, Global Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2023 **What do you like best about Bazaarvoice?** The best part of Bazaarvoice platform is the ability to syndicate to member retailers. **What do you dislike about Bazaarvoice?** I wish more retailers would be part of the Bazaarvoice network. **What problems is Bazaarvoice solving and how is that benefiting you?** It helps to increase the # of reviews on the retailers' websites. It's especially beneficial when there is a low number of reviews. ### 36. Somewhat easy to use, support always reachable and always improving features. **Rating:** 4.0/5.0 stars **Reviewed by:** Linette A. | Head of E-commerce Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2022 **What do you like best about Bazaarvoice?** That they are specialists when it comes to product recommendations from customers, so you can focus on doing your business the best way. Easy to implement new features and control content yourself. **What do you dislike about Bazaarvoice?** That it has an outdated look when it comes to usability, making it a bit hard sometimes finding what you need both data-wise, but also when you want to adjust your set-up, but they are working on improving it. **What problems is Bazaarvoice solving and how is that benefiting you?** Social prof of our products, that don't come directly from our suppliers or us, making it a trust-worthy source of how good a product is. ### 37. Great platform and great partners! **Rating:** 5.0/5.0 stars **Reviewed by:** anthony s. | Marketing consultant, Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2022 **What do you like best about Bazaarvoice?** The largest review platform that many companies are already using makes syndication very easy. **What do you dislike about Bazaarvoice?** Have had a great experience so far with them. **What problems is Bazaarvoice solving and how is that benefiting you?** They have native landing pages for customers to leave reviews, syndicate to a large variety of established businesses and are easy to work with. ### 38. Easy way to connect with Influencers **Rating:** 4.5/5.0 stars **Reviewed by:** Trixie Angelica A. | Brand Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2022 **What do you like best about Bazaarvoice?** Having different filters to niche down the influencers we want to reach out to is one of the best things that I find most helpful when using Affable. It's great that we can combine them in a campaign where we can monitor all the contents that the influencers are posting. Also, it's great that we can easily generate reports from the application which we can use for meeting presentations. **What do you dislike about Bazaarvoice?** So far, I'm satisfied when using the application. But, the last feature that I'm using is the Discovery option since usually, we are aiming for a certain type of influencer for the campaign we are running. **What problems is Bazaarvoice solving and how is that benefiting you?** Affable is helpful when it comes to compiling most, if not all, of the influencers that you can find on the different platforms of social media. It's also nice that there's one application where we can view all of their content without jumping from different social media platforms to another. **Official Response from Debra Tong:** > Hi Trixie! Many thanks for your review of Affable, really appreciate your thoughts - happy to know that we've made it easier to search and generate scalable influencer reports for management! We'll be sure to upkeep the same levels of experience. Feel free to reach out to me via debra@affable.ai or on our Viber group chat should you need any assistance. Best, Debra ### 39. My BV experience **Rating:** 4.5/5.0 stars **Reviewed by:** Alethea C. | Social Media Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** August 15, 2022 **What do you like best about Bazaarvoice?** I love how UGC content is easily showcased in BV and how we can easily review and use the content. I like the scheduling component. **What do you dislike about Bazaarvoice?** I don't like how you are not able to mass delete influencers from the influencer list and if you delete from a sub-list it doesn't automatically delete from the influencer master list! I also wish that we could mass request rights for UGC content. I don't like how when you add a product for scheduling it does not translate/transfer to the platform and you have to manually add the product natively to the platform. **What problems is Bazaarvoice solving and how is that benefiting you?** I had some glitching issues when filtering content for specific dates but I reached out to the team they were great with working to create the issue. ### 40. From the platforms I have used, Bazaarvoice has the most efficient platform to optimize content. **Rating:** 3.5/5.0 stars **Reviewed by:** Chandler A. | Sr. Digital Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2022 **What do you like best about Bazaarvoice?** Collecting UGC and using labels to sort through and help easily find the content is better than all competitors. It is efficient to put content in all the places you want it. **What do you dislike about Bazaarvoice?** I wish I could see what I am posting on all platforms at once. I also think there could be better insight features, total impressions, reach, engagement, and clicks. **Recommendations to others considering Bazaarvoice:** It is great to collect and sort UGC and use when planning your brand's social calendar. **What problems is Bazaarvoice solving and how is that benefiting you?** Solve the problem of finding, collecting, sorting, and posting content from fans, influencers, and ambassadors. Also helps me plan out the social calender and look/feel on the feed. ### 41. Great site, but still lacking **Rating:** 4.0/5.0 stars **Reviewed by:** Anne G. | Partnerships Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2022 **What do you like best about Bazaarvoice?** Affable is a great site, although lacking some features. The team behind it though are so accommodating and open to reviews! One of the things I like most about Affable is how responsive the team is. I also like how it tracks content made by affiliates, making life in affiliate marketing easier. **What do you dislike about Bazaarvoice?** What I liked the least is how we can't send scheduled emails. Also, Affable could do better if it can provide a way to scroll through all the influencers as currently, there are no such features. It only displays 150 influencers, if I remember correctly. **What problems is Bazaarvoice solving and how is that benefiting you?** Affable is currently working on some features we've requested like scheduled sending and sequences. It would greatly benefit our affiliate marketing process. **Official Response from Franz Oracion:** > Hi Anne! Thank you so much for taking the time to leave a review! I’m so pleased to hear you find our support team helpful. We always aim to be the best in this space, and our clients... So to hear that you’re glad with what we have to offer - Well, you made our day! I believe that our team is already working with you on building the email sequence feature and we're excited to see this feature available soon! Regarding the number of influencers results, Affable currently show 100 influencers at one go when doing a search (even though there may be 1,000 influencers found). The reason behind this is to ensure that we are showing the most relevant influencers based on the search filters you set. Nevertheless, I'm happy to pass this feedback on to our Product team! Feel free to reach out to us at cs@affable.ai if you have any other questions or other feedback. We're always an email away! Thanks again, Anne​! Have a great day! ### 42. Reliable reviews **Rating:** 5.0/5.0 stars **Reviewed by:** Jill Daly Lepler S. | Retail Merchandise Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2023 **What do you like best about Bazaarvoice?** Rely on the site for accurate reviews. I think its reliable and trust worthy for reliable reviews. **What do you dislike about Bazaarvoice?** Nothing i think its reliable and trust worthy site i highly reccommend it. **What problems is Bazaarvoice solving and how is that benefiting you?** it helps me deciding when Im going to use a product or service. ### 43. Comprehensive and Well Thought Through Influencer Marketing Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Krish I. | C, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2022 **What do you like best about Bazaarvoice?** The platform is intuitive and easy to use. The search and select features allow the user to employ several important filters to narrow down the shortlist of influencers from the universe of KOLs that are available on the platform. Not just the usual age, gender and interest affinity filters but really meaningful ones like suspicious follower count enables the user to engage only with high-quality creators. Next, the audience filters are a genius tool, since influencers are really only a medium to reach followers. Better the understanding of the follower profile, the better the choice of influencer. Once influencers are chosen one can easily move them to a group and analyse the summary of selected influencers and run further analysis on predicted campaign metrics. After planning is done, campaign execution can be live tracked on the platform and post-campaign reporting can be derived. But the best feature is brand activity analysis which is super useful to understand competition activity. One has visibility of input and output for a platform, for a chosen time period in just a few clicks. **What do you dislike about Bazaarvoice?** Some limitations like the inability to draw out the total number of comments on a post can be a challenge. Also, click-through rates and conversions are not tracked yet. **Recommendations to others considering Bazaarvoice:** Determine your needs and objectives first, and you will find Affable ticks most boxes **What problems is Bazaarvoice solving and how is that benefiting you?** The key challenge of search and selection is solved by the tool, as this is the most critical step in planning an influencer marketing campaign. Unless the choice of influencer is right, one cannot predict campaign success. **Official Response from Debra Tong:** > Hi Krish! Really appreciate you sharing an in-depth and honest write up of your Affable experience so far. Personally, feeling glad that the team has maximised the influencer profile metrics (together with Brand Comparison) to choose the best influencers and strategy. Noted on your feedback about total number of comments - we currently can increase this, but going by the '000s will result in much slower response rate and holding the report back. Will reach out to you regarding click-through rates in due time. Once again, thank you for allowing us to service the team. Always a reach away! Best, Debra ### 44. BintanGO Review **Rating:** 4.0/5.0 stars **Reviewed by:** Vanessa M. | Business Development Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2022 **What do you like best about Bazaarvoice?** Affable has helped our campaign report very seamlessly, though sometimes it requires us more guidance on some of the tools, but Affable’s team are super responsive and helpful. One of the most helpful tools is the in-depth analytic for each KOL **What do you dislike about Bazaarvoice?** Sometimes it may take awhile for affable to analyze a KOL. Even if it's stated that it's supposed to appear after approximately 24 hours, sometimes it still doesn't show or we have trouble to re-track the KOL we were analyzing **What problems is Bazaarvoice solving and how is that benefiting you?** The in-depth analytics for each KOL since that is one of our strong points for services to clients **Official Response from Debra Tong:** > Hi Vanessa! Really appreciate your time to write about your Affable experience, we're happy to know that BintanGO is using the analytics and reporting to ease your day to day work. We'll be sure to continue ease of use for these features. Feel free to ping or email (debra@affable.ai) me if you need help generating the profiles. Best, Debra ### 45. Amazingly wonderful **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2023 **What do you like best about Bazaarvoice?** Their Customer-centric approach is what impresses me **What do you dislike about Bazaarvoice?** Data inaccuracy but that's not too much of problem. **What problems is Bazaarvoice solving and how is that benefiting you?** Allowing me to check the authenticity of different products. ### 46. All in one service for influencer marketing platform **Rating:** 5.0/5.0 stars **Reviewed by:** Unbox I. | Sr Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2022 **What do you like best about Bazaarvoice?** What i liked best about using Affable when it comes to influencer discovery as well as content discovery. We can use multiple filters to narrow down our search. Aside from this, i like the report that i can get from Affable. I can see the sentiment analysis from negative, positive as well as neutral. Last but not least, the brand comparison feature is the one i like as well. It helps in analyzing brand competition using some metrics. **What do you dislike about Bazaarvoice?** What i disliked from Affable are the insight report and market trends. As for the insight report, it's not a free hassle as we need to share the link with the influencer. As for the market trend, i don't think the indicator is used to get the latest trend that can cover the whole market trend that is needed and sought by brandsThe out there. **Recommendations to others considering Bazaarvoice:** Please try and experience the platform by yourselves that you can see if this platform really fits with your organization needs **What problems is Bazaarvoice solving and how is that benefiting you?** The main problems that i can solve with Affable are multiple filters that i can use either for influencer discovery, content discovery or brand comparison. The benefits that i have realized like the data that i can pull out in terms of the report. Sample of data that i can generate like sentiment analysis, how many likes, how many comments and so on so forth **Official Response from Debra Tong:** > Hi Bobby! Thank you for your review of Affable, and we're glad that influencer search, management and reporting has been serving the team very well. We'll be sure to keep this up and improve where we can so you have the best experience. Appreciate your feedback on Insights report - unfortunately exact metrics are private to us and can only be identified if an influencer authorises Affable to, hence this is a separate feature. For market trends, you're right, it is based on influencers on the platform instead of the general public (as the platform focuses on influencers only). I'll be reaching out to you separately to share more! Best, Debra ### 47. Affable has been very useful in helping with the profile searches for influencers for our campaigns **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2022 **What do you like best about Bazaarvoice?** The fact that we can group the influencers in one campaign has been quite helpful and also be able to track all these influencers postings has been very useful **What do you dislike about Bazaarvoice?** Due to the nature of our business, we tend to run out of profile views quickly, which could hinder the process for us looking for influencers, hindering our job **What problems is Bazaarvoice solving and how is that benefiting you?** Affable is helping to solve the need to scroll through influencers profile manually, as they have a wide range of data that can be useful when it comes to creating a proposal **Official Response from Debra Tong:** > Hi there! Thank you for your thoughts on Affable, we're glad to know that our profile information, grouping and campaign features have been helpful in automated tracking. Hope this improves team's productivity! Noted on profile views, feel free to let me know how I can offer flexibility at debra@affable.ai. Best, Debra ### 48. BazaarVoice allows us to manage our social content and incorporate UGC within out content planning. **Rating:** 4.0/5.0 stars **Reviewed by:** Maria W. | Sr. Specialist PR & Partnerships, Enterprise (> 1000 emp.) **Reviewed Date:** August 11, 2022 **What do you like best about Bazaarvoice?** BazaarVoice is always up to date on new features and analytics when social platforms make changes, like scheduling Reels and getting analytics on Reels. **What do you dislike about Bazaarvoice?** It is not always intuitive to use, there are more clicks required when I think it could be accomplished with less **What problems is Bazaarvoice solving and how is that benefiting you?** BV acts as our social scheduling arm (Facebook, Pinterest, and Instagram). We also use the analytics section, it's easy to understand. We also use it as our link in bio so that fans can shop the IG feed in one location. ### 49. Useful tool- lots of upgrades **Rating:** 4.5/5.0 stars **Reviewed by:** Joshua H. | Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2022 **What do you like best about Bazaarvoice?** I love the support team that BV provides. We've got an account manager and a technical manager. **What do you dislike about Bazaarvoice?** BazaarVoice is a great tool- however I would like some of the support to be less DIY and for features to be more included in the packages so everything is less "upgrade" centric. **What problems is Bazaarvoice solving and how is that benefiting you?** Bazaarvoice is creating a clear communication path for customers to share their feedback on my product. ### 50. Bazaarvoice - Easy for Reporting **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** August 11, 2022 **What do you like best about Bazaarvoice?** I use Bazaarvoice for the Social Commerce piece. It is so easy to use and we have been utilizing it for Instagram and Facebook reporting for several years. Also the ability to pull REELS metrics now is amazing! **What do you dislike about Bazaarvoice?** I think everything within the social commerce platform is really simple. There is nothing that I really dislike at this time - it works well for what we need it for: reporting. **What problems is Bazaarvoice solving and how is that benefiting you?** This helps us easily pull metrics for our social posts across IG and FB, and we can look back at WoW, YoY, and make easy comparisons and set benchmarks for performance. This solves our problems when needing to pull numbers for our leaders and other last-minute reporting asks. ## Bazaarvoice Discussions - [What is Bazaarvoice used for?](https://www.g2.com/discussions/what-is-bazaarvoice-used-for) - 2 comments - [Is there a way to work with the platform AskNicely for our NPS score?](https://www.g2.com/discussions/27687-is-there-a-way-to-work-with-the-platform-asknicely-for-our-nps-score) - 1 comment - [View Bazaarvoice pricing details and edition comparison](https://www.g2.com/products/bazaarvoice/reviews?page=7&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+10%3A56%3A10+-0500&secure%5Bsession_id%5D=2ecfc6bc-ca6f-4be0-8fca-45664376484f&secure%5Btoken%5D=22359fc42ac436201d77044e44599b05b3e28213882a945b42127546c7cbbea8&format=llm_user) ## Bazaarvoice Integrations - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) ## Bazaarvoice Features **Additional Functionality** - Customer Segmentation - Conversion Tracking - Post Scheduling - Automated Scheduling - Content Management - Campaign Planning - Content Library - Multi-Channel Management - Campaign Management - Trend Analysis - Drag & Drop - Activity Dashboard - Customizable Reports - Multi-Channel Marketing - Social Promotion - Data Import/Export - Contact Management - Social Media Monitoring - A/B Testing - Generative AI - Customizable Branding - Email Marketing - Automated Publishing - Image Library - AI Copilot - Tagging - Campaign Analytics - Reporting/Analytics - Keyword Filtering - Customizable Templates - Real-Time Data - Workflow Management - Calendar Management - Data Visualization - Multi-Campaign - Social Media Integration - Multi-Account Management - Commenting/Notes - Engagement Tracking - Third-Party Integrations - Performance Metrics - Click Tracking **Social Analytics** - Competitor Analysis - Follower Analysis - Post Performance - Attribution - Hashtag Analytics - Lead Attribution - Real-Time Analytics - Visual Analytics - Reporting/Analytics - Campaign Analytics - Keyword Tracking - Influencer Tracking - Activity Tracking - Engagement Tracking - Trend Analysis **Content & Collaboration** - Content Calendar - Content Library - Approval Workflows - Users and Permissions - Content Creation - Image Library **Collection** - Authentication - Review Forms - Personalization - Engagement - Community Q&A **Content** - Types - Migration - Publishing - UGC **Visual UGC** - Campaign Customization - Widget Customization - Widget - Media Library **Influencer Marketing** - Influencer Recruitment - Influencer Scoring - Audience Analysis - Influencer Segmentation - Influencer Collaboration - User-Generated Content (UGC) Management - Content Approval - Campaign Analytics - Reporting and Dashboards - Data Importing and Exporting Tools - Influencer Whitelisting - Influencer Compensation - Social Commerce - Trend Analysis - Real-Time Analytics - Multi-Campaign - Demographic Data - Social Media Integration - Campaign Segmentation - Communication Management - Influencer Relationship Management - Social Performance Management - Campaign Management - Multi-Channel Management - Contact Management - Content Management - Rewards Management - Workflow Management - Activity Dashboard **Reporting & Analytics - Digital Product Sampling** - Enables businesses to segment and target customers based on demographics, behavior, and location. - Provides dashboards to track marketing campaign insights and product performance metrics. - Delivers detailed reports and insights on sample distribution and consumer engagement. - Evaluates how sample recipients convert into paying customers. - Measures the return on investment of sampling campaigns through detailed analytics. **Agentic AI - Review Management** - Adaptive Learning - Natural Language Interaction - Multi-Language **Additional Functionality** - Reminders - Review Monitoring - Email Reminders - Monitoring - Performance Metrics - Surveys & Feedback - Activity Tracking - Data Import/Export - Review Notification - Reporting & Statistics - Feedback Management - AI Copilot - Real-Time Analytics - Survey/Poll Management - Activity Dashboard - SMS Messaging - CRM - Visual Analytics - Purchasing & Receiving - Real-Time Notifications - Customizable Reports - Response Management - Customizable Branding - SEO Management - Engagement Tracking - Review Badge Management - Negative Feedback Management - Social Sharing - Real-Time Data - Dashboard - Communication Management - Sentiment Analysis - Alerts/Notifications - Customizable Templates - Commenting/Notes - Template Management - Customer Experience Management - Social Promotion - Campaign Management - Email Management - Review Request - Multi-Location - Multi-Channel Campaigns - Chat/Messaging **Social Management** - Social Analytics - Social Publishing - Campaign Optimization - Multi-Account Management - Campaign Planning - Hashtag Capabilites - Multi-Campaign - Customer Engagement - Automated Publishing - Real-Time Analytics **Reports & Dashboards** - Report Customizability - Report Exporting - Scalability - White Label - Customizable Reports **Consumer Intelligence** - Customer Feedback - Competitive Intelligence - Competitive Analysis **Moderation** - Reviewer Validation - Response Types - Legal Agreements **Engagement** - Omnichannel - Personalization - Moderation **Integrations** - Social Media - Content Creation - Multi-Channel Marketing - Rights Management - UGC Request Automation - Influencer Relationship Management - Feedback Management - Contest Management - Campaign Management - Workflow Management - Social Media Integration **Feedback - Digital Product Sampling** - Facilitates the collection of consumer reviews, ratings, testimonials, and feedback for sampled products. - Provides tools to manage and showcase user-generated content for marketing purposes. **Agentic AI - Influencer Marketing Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning **Additional Functionality** - Data Visualization - Keyword Tracking - Search/Filter - Social Advertising - Influencer Tracking - Social Promotion - Conversion Tracking - Payment Tracking - Customizable Reports - Email Marketing - Approval Process Control - Alerts/Notifications - Performance Metrics - Data Import/Export - Campaign Scheduling - Engagement Tracking - Monitoring - Contact Database - Influencer Discovery - Multi-Channel Marketing - Social Media Monitoring - Activity Tracking - Customizable Branding - ROI Tracking - AI Copilot - Reporting & Statistics - CRM - Faceted Search/Filter - Categorization/Grouping - Filtering - Generative AI - API **Reporting** - Revenue Reporting - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring - Social Media Management - Review Monitoring - Brand Management - Template Management - SEO Management - Response Management - Customer Experience Management - Negative Feedback Management - Keyword Tracking **Use Cases** - E-commerce - Retail - Customer Service **Social Shopping** - Shoppable Media - Social Store **Support** - Onboarding - 24/7 Client Support **AI - Digital Product Sampling** - Utilizes AI algorithms to identify and segment the most relevant audience based on behavior and preferences. - Personalizes sampling campaigns based on user behavior and historical data using AI. **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Social Media Integration - Third-Party Integrations **Agentic AI - Social Media Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Social Media Integration - Third-Party Integrations **Additional Functionality** - Generative AI - Benchmarking - Content Library - Charting - Dashboard - Multi-Channel Management - Dashboard Creation - AI Copilot - Automated Scheduling - Multi-Channel Data Collection - Activity Dashboard - Performance Metrics - Calendar Management - Commenting/Notes - Social Media Monitoring - Workflow Management - Post Scheduling - @mentions - Multi-Channel Marketing - Tagging - Data Import/Export - Data Visualization - Monitoring - Access Controls/Permissions - Competitor Monitoring - Search/Filter - Customizable Branding - Real-Time Data - Real-Time Monitoring - Social Promotion - Social Advertising - Content Management - Reporting & Statistics - Real-Time Reporting - Campaign Scheduling - Social Performance Management - Campaign Management - API **Additional Functionality** - Customizable Reports - Campaign Management - Customizable Branding - Social Advertising - Filtering - Approval Process Control - Keyword Tracking - Tagging - Activity Dashboard - Calendar Management - Workflow Management - Post Scheduling - Alerts/Notifications - Trend Analysis - API - Data Visualization - Sentiment Analysis - AI Copilot - Social Promotion - @mentions - Social Media Monitoring - Generative AI - Engagement Tracking - Collaboration Tools - Brand Tracking - Drag & Drop - Commenting/Notes - Content Management - Template Management **Administration** - Incentives - Syndication - Insights - Content - Sampling **Analytics** - Product Insights - Social Listening - Campaigns **Performance** - UGC Analytics - Lazy-Loading **Additional Functionality** - Sentiment Analysis - Alerts/Notifications - Mobile Access - Access Controls/Permissions - Collaboration Tools - For Creative Agencies - For eCommerce - ROI Tracking - Post Scheduling - Segmentation - Activity Dashboard - Marketing Calendar - Search/Filter - Hashtag Tracking - Influencer Discovery - AI/Machine Learning - Referral Tracking - Online Payments - Engagement Tracking - Customer Surveys - Ratings/Reviews - Content Delivery - AI Copilot - Personalization - Keyword Tracking - Approval Process Control - UGC Collection - Generative AI - Loyalty Program - Influencer Tracking - Customer Advocacy - Video Editing **Display Options** - Badges - Widgets - Third-Party Integrations - Marketing - Social Media Integration - Website Integration **Generative AI** - AI Text Generation - Generative AI **Generative AI** - AI Text Generation - Generative AI **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - AI/Machine Learning - CRM Integration - Third-Party Integrations - Social Media Integration **Additional Functionality** - White Label - Hashtag Tracking - Review Sharing - Reporting/Analytics - Predictive Analytics - Customer Advocacy - Automated Responses - Multi-Channel Distribution - AI Copilot - Employee Advocacy - Widgets - Search/Filter - Scoring - API - Customizable Reports - Alerts/Notifications - Customizable Fields - Review Request - Engagement Tracking ## Top Bazaarvoice Alternatives - [Yotpo](https://www.g2.com/products/yotpo/reviews) - 4.3/5.0 (255 reviews) - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) - 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