--- title: Bazaarvoice Reviews meta_title: 'Bazaarvoice Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 809 reviews by the users' company size, role or industry to find out how Bazaarvoice works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 809 scale: '5' date_modified: '2026-07-20' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Bazaarvoice Reviews **Vendor:** Bazaarvoice **Category:** [Review Management Software](https://www.g2.com/categories/review-management-software) **Average Rating:** 4.2/5.0 **Total Reviews:** 809 ## About Bazaarvoice Commerce is facing its biggest shift in a generation. The way shoppers discover products is being completely upended by AI, creating a new 'front door' to every brand. At the same time, consumers are drowning in a sea of fake content and polished advertising that they inherently distrust. This has created a profound trust crisis. In this new world, visibility and growth are no longer guaranteed by the biggest ad budget. They are earned through authenticity. This is where Bazaarvoice comes in. We are the trusted network that turns authentic consumer voices into confident purchases. For over 20 years, we have been dedicated to a single mission: sourcing, verifying, and amplifying authentic consumer voices on a scale unmatched by anyone else. Think of the parent anxiously choosing a baby stroller, or the gamer deciding on a new headset. They aren't looking for an ad; they're looking for a real person who can answer their one simple question: "Is this product right for me or my family?" We provide that answer, confidently and authentically. And now, AI is asking the same question. As AI agents and summaries increasingly make purchasing decisions on behalf of shoppers, they are actively designed to seek out genuine human experience. We are the essential data that teaches AI what is true. We collect, verify, and distribute this truth worldwide, transforming trust into a tangible asset. We don’t just help brands get seen; we help brands get believed. And ultimately, we help them get chosen. ## Bazaarvoice Pros & Cons **What users like:** - Users commend the **quick and responsive customer support** of Bazaarvoice, enhancing their implementation and campaign experiences. (6 reviews) - Users value the **extensive retail syndication network** of Bazaarvoice, enhancing visibility and consistency of reviews across platforms. (6 reviews) - Users find Bazaarvoice **easy to implement** , with quick integration and a user-friendly experience throughout the process. (5 reviews) - Users value the **easy implementation** of Bazaarvoice, highlighting seamless integration and a fantastic support team. (5 reviews) - Users value the **seamless syndication of reviews** across multiple sites, enhancing visibility and customer engagement. (5 reviews) - Easy Implementation (4 reviews) - Users find Bazaarvoice **very helpful** for product launches, efficiently managing reviews and syndication across channels. (4 reviews) - Implementation Ease (4 reviews) - Users value the **efficient syndication of reviews** , benefiting from Bazaarvoice's extensive partnerships with major retailers. (4 reviews) - Campaign Management (3 reviews) **What users dislike:** - Users find the **difficult learning curve** of Bazaarvoice frustrating, with navigation and catalog management being time-consuming challenges. (6 reviews) - Users find Bazaarvoice to be **expensive** , with inflexible contracts and disappointing customer support hindering their experience. (6 reviews) - Users express frustration over **insufficient information** and self-help reliance, complicating their experience with Bazaarvoice. (6 reviews) - Users express frustration with Bazaarvoice due to **rigid contract terms and poor customer support** , leading to a disappointing experience. (6 reviews) - Users are frustrated with Bazaarvoice's **poor customer support** , citing slow responses and unhelpfulness during challenging situations. (5 reviews) - Users find the **complex usage** of Bazaarvoice challenging, especially with navigation and time-consuming processes affecting efficiency. (4 reviews) - High Pricing (4 reviews) - Users express frustration over **inadequate support** from Bazaarvoice, citing poor customer service and unclear communication as major issues. (4 reviews) - Poor Management (4 reviews) - Pricing Issues (4 reviews) ## Bazaarvoice Reviews ### 1. Affable is friendly and helping to users **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2022 **What do you like best about Bazaarvoice?** Every time I meet some difficulties and ask for help, Affable is very responsive to my problem and assist me to address it. **What do you dislike about Bazaarvoice?** Would be very appreciated If the export volume at a time can be enlarged. **What problems is Bazaarvoice solving and how is that benefiting you?** I use affable to learn about the posting behavior of influencers, it help me gain better understanding and approachable access to the influencer analytics. **Official Response from Debra Tong:** > Hi there! Thank you for your thoughts on the Affable experience, we're glad to know that the Client Servicing team has been assisting you promptly with your queries - always happy to help :) Regarding export volume, feel free to reach me at debra@affable.ai for assistance. Best, Debra ### 2. Efficient and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Colin lau S. | Account Coordinator , Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Bazaarvoice?** I find the interface user friendly, and the customer support and experience has been a very enjoyable and helpful one. **What do you dislike about Bazaarvoice?** What i dislike is that the Influencer's estimated "price range" is not updated. **Recommendations to others considering Bazaarvoice:** It's a user friendly and is a must for those who wish to search for influencers and tap into this market. **What problems is Bazaarvoice solving and how is that benefiting you?** We are using Affable to search the web for potential and niche groups of influencers for our clients. I have realized that it has really ease our load, and also open up new potential KOLs that we would not have reached out if not for Affable! **Official Response from Debra Tong:** > Hi Colin! Thank you for leaving Affable feedback, we're glad to work closely with the team as well, to scale influencer marketing campaigns :) We will continue ensuring high standards on both service and product! You're right, price range was an adhoc offering. I'll definitely share this with the product team and keep you posted should there be changes. Feel free to reach out to me if you have other queries. Best, Debra ### 3. Affable has improved my work quality in terms of speed & efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2022 **What do you like best about Bazaarvoice?** It consist of a KOL's contact number / Email **What do you dislike about Bazaarvoice?** Sometimes the data doesn't update fast enough, example : Followers & ER **What problems is Bazaarvoice solving and how is that benefiting you?** - **Official Response from Debra Tong:** > Hello there! Really appreciate your feedback on Affable, and how it has been helping you with influencer's contact information for easier outreach. Generally, profiles are refreshed within a day if the influencer is in an active campaign, and any time within 7 days if not. Please let me know at debra@affable.ai if you have any questions! Best, Debra ### 4. Great Tool For PR/Marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Faye L. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2022 **What do you like best about Bazaarvoice?** Affable is like a one stop shop for influencers, with all the data you need from engagement rate and audience profile at the click of your fingertips. **What do you dislike about Bazaarvoice?** The rates section might not be updated or accurate at times, and we will need to reach out to KOLs to request for them. **What problems is Bazaarvoice solving and how is that benefiting you?** We are able to identify KOLs that have mentioned a particular brand previously, which helps us find those suitable for a campaign and share brand affinity. **Official Response from Debra Tong:** > Hi Faye! Greatly appreciate your review of Affable, we're pleased to understand the data has been helpful in decision making! Feel free to let me know at debra@affable.ai should you have any questions or need recommendations. Noted on rate feedback and will share with the team. In the meantime, would like to share that this is a generic range and rates can differ based on a few factors like what the brand wants the influencer to do. Best, Debra ### 5. Best option but not perfect. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2022 **What do you like best about Bazaarvoice?** Most robust software and ability to navigate through multiple brand accounts. **What do you dislike about Bazaarvoice?** The program is glitchy at times and does not allow for the ability to assign tasks and does not reed analytics for reels. **Recommendations to others considering Bazaarvoice:** Negotiate the terms (price and timeline) and make sure you are getting the features you actually want and need, not the ones they will try and upsell you. **What problems is Bazaarvoice solving and how is that benefiting you?** Content planning, UGC tracking, link in bio shopping. ### 6. The back end support is 10/10! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2022 **What do you like best about Bazaarvoice?** Nisarg and the team are really open to suggestions on the feature our company might actually need. They are also available 24/7 when we need support on the existing features. **What do you dislike about Bazaarvoice?** There are certain hiccups experienced along the way (bugs when the development team are working on the new features) but it doesn't last long and is totally tolerable! **What problems is Bazaarvoice solving and how is that benefiting you?** As of the moment, Affable is working on this new automated-email feature we requested and it would save us a ton of money once it is running! **Official Response from Franz Oracion:** > Hi there! Thank you for taking the time to leave us a review! We really appreciate your feedback, and it is great to hear that our continuous collaboration in creating new features has been really helpful to your team! Our goal is to ensure that you are well supported and that you are equipped with features that is integral for your business success! I believe that team is already working with you in building the email sequence feature and we're super excited to see this available soon for you! Thank you once again for taking the time to leave us a review. Have a great day! ### 7. Strategic partnership that drives client success **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** January 11, 2022 **What do you like best about Bazaarvoice?** Bazaarvoice ensures that they provide the best quality team for your company. They understand how to strategically push features and enhancements that are within brand's needs and requirements **What do you dislike about Bazaarvoice?** The cost - it is not competitive with the marketplace and does not enable its clients to take advantage of all features. The more we can do together the better the partnership **Recommendations to others considering Bazaarvoice:** Challenge your BV team to be a strategic partner **What problems is Bazaarvoice solving and how is that benefiting you?** right now we are focused on enhancing our UGC display and content collection. Its not just about buying into a feature but how to use it strategically. BV has given dedicated time to ensure our teams not only know how to use new features but use it in a productive way ### 8. Insightful Tools for Influencer Marketing **Rating:** 4.5/5.0 stars **Reviewed by:** Fitri R. | Business Director, Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2021 **What do you like best about Bazaarvoice?** Affable helps a lot in getting insights for selecting the right influencers, monitoring influencer campaigns currently running, and understanding better what kind of influencers are used by the competitors. With the extension to TikTok, this tool is more robust than before as TikTok is one growing social media platform in my market, and lots of brands collaborate with TikTok creators to deliver the brand message. The campaign monitoring can help us in getting captured of IG story content used by the influencer which usually gone after 24 hours. We can get the engagement result quick without hassle to ask directly to the influencers one by one which usually takes time. We also use this tools for competitive analysis. With better understanding on what kind of influencers used by the competitors we can get better understanding on the competitors strategy. Not only that, we can also get the information of what brand already attached with each influencers. So, it help us in recommending the right influencers for our brand, not only based on its followers profile, but also the influencer affinity through its branded content. The dashboard is easy to access and operates. It made even my junior-level staff can easily use the tools to get the insights. The Affable team is also approachable and helpful. The team is always ready to give us guidance or direction in using the tools if we are facing difficulty. Even they are willing to provide refresher training for my new team member, so they can better understand using the tools. **What do you dislike about Bazaarvoice?** There are limitations on the influencer list, which we can directly analyze their profile from the tools. However, we still can make requests, and Affable can get back with feedback quite fast for a new influencer profile. The regionality of the influencer's followers is also still limited to the country level. It would be great if it can be more in-depth to the province/city level. **What problems is Bazaarvoice solving and how is that benefiting you?** Affable help us in selecting influencers by having a better understanding of each influencer's audience profile, creating a competitive analysis, and monitoring influencer campaign. **Official Response from Debra Tong:** > Hi Fitri! Greatly appreciate your feedback on Affable's performance, and we're very heartened to know how it has impacted the team's work flow so far. It is also a pleasure working closely with the team - looking forward to our extended partnership as we head into Q4 and beyond. Do reach out to me/ Anin if the team faces any upload challenges, we'll ensure to track its progress. As for city-level, team can input city name in "Location", or "Biography" - these are 2 ways to identify city-level influencers. Nevertheless, will share your thoughts with the team. Best, Debra ### 9. Campaigns and post campaign reporting becomes easy with affable. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2022 **What do you like best about Bazaarvoice?** User-friendly platform. Attentive and responsive CS. **What do you dislike about Bazaarvoice?** I don't think that I have something I dislike with Affable so far. **What problems is Bazaarvoice solving and how is that benefiting you?** Influencer marketing and post-campaign reporting are a few things Affable help us with. **Official Response from Debra Tong:** > Hi there! Thank you for your thoughts on the Affable experience, we're so happy to know you've benefitted from the platform! Feel free to reach out via debra@affable.ai for any questions or feedback - always an email away. Best, Debra ### 10. Flexible yet robust social listening tool **Rating:** 5.0/5.0 stars **Reviewed by:** Nathalia V. | Influencer Relations Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 11, 2022 **What do you like best about Bazaarvoice?** It has a highly precise search tool on top of a massive influencer database. It is effortless to use with transparent workflows that help us with Campaign Management. **What do you dislike about Bazaarvoice?** There are some database mismatches/errors. Completely understandable situation, but it can be not very pleasant if you're under a time crunch. Nonetheless, it's a good application! **What problems is Bazaarvoice solving and how is that benefiting you?** If you have to manage campaigns that involve numerous influencers, Affable is definitely a blessing. Friendly and knowledgeable customer support that you can talk to anytime. **Official Response from Debra Tong:** > Hi Thalia, we really appreciate your feedback on the team's Affable experience so far! We're very heartened to know Affable has positively impacted your influencer marketing workflows - we'll ensure to keep this up :) As for discrepancies, do share with us if you pick out any and I'll be happy to personally look into them. You can reach me via chat or debra@affable.ai in these instances. Best, Debra ### 11. Excellent Review Service **Rating:** 5.0/5.0 stars **Reviewed by:** Jasmin E. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2022 **What do you like best about Bazaarvoice?** Bazaarvoice managed the whole process - all we had to do was sending out the samples. The reviews were high quality; many of them were pretty extensive in their desription. **What do you dislike about Bazaarvoice?** The multi-retailer syndication service is great, but not easily affordable for a small brand. I wish there was a graduated service that allows smaller brands to have some reviews across multiple paltforms. **What problems is Bazaarvoice solving and how is that benefiting you?** We use the reviews for our Macy's listing and love how they drive business for us. ### 12. The AI is more powerful than other tools **Rating:** 5.0/5.0 stars **Reviewed by:** Peerapong P. | Data Innovation Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2022 **What do you like best about Bazaarvoice?** The customization of finding an influencer or KOLs **What do you dislike about Bazaarvoice?** some platforms can not provide the same feature such as unique followers on Instagram can not determine on Facebook. **Recommendations to others considering Bazaarvoice:** It should provide the same function or feature for every platform such as unique followers on Instagram should provide on others. **What problems is Bazaarvoice solving and how is that benefiting you?** Marketing Metrics and measurements **Official Response from Debra Tong:** > Hi K.Pea, thank you for sharing your thoughts on Affable, we appreciate your insight! K.Peipei and I are happy to know we have helped find quality influencers. Noted on having unique followers on Facebook, will share with our Product team. Best, Debra ### 13. Bazaarvoice has been a great way to get some much needed reviews on items. **Rating:** 5.0/5.0 stars **Reviewed by:** Chris M. | Marketplace Management Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2022 **What do you like best about Bazaarvoice?** The Bazaarvoice consumer base has been very fair a forthright in its assessment of our products. **What do you dislike about Bazaarvoice?** The one downside of using Bazaarvoice is you could possibly pay out of pocket for a review that will hurt your product. **What problems is Bazaarvoice solving and how is that benefiting you?** Bazaarvoice helps our consumers see what others think of our products. Bazaarvoice connections for Target + is a very helpful tool as well. ### 14. Makes influencer searches so much easier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2022 **What do you like best about Bazaarvoice?** Filtering of influencers help narrow down searches. Insights and data also help streamline work load for presentations. **What do you dislike about Bazaarvoice?** Not all influencers are always available/found in the platform. **What problems is Bazaarvoice solving and how is that benefiting you?** Affable helps solve finding the right mix of influencers for specific campaigns and objectives because it helps quickly provide the necessary data for clients. **Official Response from Debra Tong:** > Hi there! Many thanks for your Affable feedback, we're glad to know that the platform has been effective in finding and managing influencers for your daily tasks! Do let us know if there are any gaps for improvement and we'll relay this to the Product team. For influencers not on the platform, do upload them via "Upload Influencers". Otherwise, do reach out to me at debra@affable.ai so we can assist you through this. Best, Debra ### 15. M2.0 Communication's experience with Affable.ai **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2021 **What do you like best about Bazaarvoice?** Our team thoroughly appreciates the ease of use of the platform, and its intuitive interface. The demonstration about the usage of the platform was comprehensive, detailed, and informative. **What do you dislike about Bazaarvoice?** In terms of the accuracy of the data available, this can further be improved by the developers thru enhancing the app's backend. There are some inconsistencies with regards to basic details such as gender, number of followers, etc. Influencer discovery can also be improved, by improving the tagging of the profiles. More often than not, irrelevant profiles surface more than relevant ones. The app should also take into consideration the credibility and authenticity of the profiles. **What problems is Bazaarvoice solving and how is that benefiting you?** Influencer discovery has been our primary usage of Affable.ai. We also use analytics and metrics to create reports for our clients. **Official Response from Debra Tong:** > Hi there! Thank you for your honest thoughts of Affable so far, we're glad that the user interface, pre & post onboarding support have matched M2.0 Comms' expectations! Noted on some inaccuracies on gender tagging, it would be great if you could share the profiles so I can personally look into it. In terms of follower count, note that influencers' profiles are updated daily, if they are put into an active campaign - having one set up would be great for tracking! Separately, for search, do try using typed keywords on top of the drop down categories to narrow your search :) Will be happy to arrange a refresher session for the team in due course :) Best, Debra ### 16. Influencer marketing makes easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2022 **What do you like best about Bazaarvoice?** It's almost one click away to retrieve influencer data on affable, which is by far, one of the easiest tools we've experienced. Personally, what I like about affable is that they allow "bulk upload" influencers profiles by copy and pasting the links/profile name, and easily putting them in different groups to download the data. **What do you dislike about Bazaarvoice?** With affable, it has been just a tool to obtain influencer data for us. We find it hard to get good influencer suggestions/discover new influencers by content search etc. It'll be great this portion can be improved **What problems is Bazaarvoice solving and how is that benefiting you?** Influencer data which is very helpful for us to pitch/justify the choice of influencers to our client **Official Response from Debra Tong:** > Hi there! Thank you very much for leaving a review of Affable, we're heartened to know how convenient the tool has been to support your day to day! We'll continue ensuring the user experience is as seamless as we can. As for influencer search, there are a few tips we can share like using free text search in "Interests" (instead of only sticking to the dropdown categories), and doing a mix of different search fields. Could I trouble you to reach out to me at debra@affable.ai so I can recommend some tips? Always happy to help :) Best, Debra ### 17. Reliable and Fast Response **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2022 **What do you like best about Bazaarvoice?** They respond so fast if we have any concerns. **What do you dislike about Bazaarvoice?** Limited information about Instagram Story. And some information for Instagram post (per post) are not detailed as we need to. **Recommendations to others considering Bazaarvoice:** Affable is not just a platform where you can check the numbers but their employees are very good in terms of customer service. They reply fast and if you have any concerns, they will immediately address it. **What problems is Bazaarvoice solving and how is that benefiting you?** We basically need the post-campaign report for an Instagram post for each campaign and they were able to provide details that we need. **Official Response from Debra Tong:** > Hi there! Thank you for sharing about your Affable experience so far, and we're glad to provide timely support or recommendations when needed :) Regarding Instagram stories, we will be able to provide exact metrics on them if the influencer can upload their stories via Business Insights link! Otherwise, this information is private to us. Please reach out to me at debra@affable.ai for more information so I can guide you. Greatly appreciate your support once again. Best, Debra ### 18. Everything was exceptional! **Rating:** 5.0/5.0 stars **Reviewed by:** Carmel J. | Partnerships Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Bazaarvoice?** Client support is very responsive and adheres to queries immediately **What do you dislike about Bazaarvoice?** There's no way for us to dislike Affable **What problems is Bazaarvoice solving and how is that benefiting you?** Request for features. Affable really listens to our suggestions and make sure to incorporate them as soon as possible **Official Response from Debra Tong:** > Hi Carmel! Thank you for your review of Affable, we're glad to know that the team has been very helpful through any teething issues or questions. Appreciate the team giving us the opportunity to improve the platform! Feel free to reach out to us at cs@affable.ai if you have any questions or other feedback. Best, Debra ### 19. It makes my work easier. **Rating:** 5.0/5.0 stars **Reviewed by:** Jirada J. | Digital Strategic Planner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2022 **What do you like best about Bazaarvoice?** Finding good influencers and facebook kols for my campaigns. **What do you dislike about Bazaarvoice?** I haven't found anything I don't like. Now it's working fine for me. **What problems is Bazaarvoice solving and how is that benefiting you?** I want it to be easy to use. and be friendly with me Accurate and fast search. **Official Response from Debra Tong:** > Hi K.Jirada, we really appreciate your feedback! We're happy to know the team is able to find good influencers for your campaigns. It's been a pleasure working with the team, feel free to let me know on Line or email (debra@affable.ai) if you need any help. Best, Debra ### 20. Bazaarvoice is an essential tool in e-commerce **Rating:** 5.0/5.0 stars **Reviewed by:** Nichole J. | E-Commerce Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2022 **What do you like best about Bazaarvoice?** Retailers are always pleased to see products launch with reviews already in place. The BV team is great at guiding you through the process and picking the right path. **What do you dislike about Bazaarvoice?** It would be nice to see even more selection criteria during the participant recruitment phase. **What problems is Bazaarvoice solving and how is that benefiting you?** New products that launch without reviews take a lot longer to ramp up to success online. Bazaarvoice helps shorten that time. ### 21. BazaarVoice support to AO2 Program PAYM2 **Rating:** 5.0/5.0 stars **Reviewed by:** Guru D. | Telefonica Defect Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2022 **What do you like best about Bazaarvoice?** We have received support from BV as and when we raise the requests. BV support teams like Egle support us whenever we approach them. **What do you dislike about Bazaarvoice?** As of now, there is no such situation raised saying do dislike BV support. **Recommendations to others considering Bazaarvoice:** Thanks to BV support team **What problems is Bazaarvoice solving and how is that benefiting you?** As par to PAYM2 Defect Management point of view for AO2 program. We get all Bazaarvoice related test queries ### 22. Connected... **Rating:** 5.0/5.0 stars **Reviewed by:** Scott M. | Sr. Field Support Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2022 **What do you like best about Bazaarvoice?** Notifications - first and foremost. Ease of use - second. **What do you dislike about Bazaarvoice?** Still wondering on how to navigate the new reporting tools - want to set up templates if possible. **What problems is Bazaarvoice solving and how is that benefiting you?** Increasing buyer confidence with our products by responding quickly to their needs. ### 23. Wattpad Review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Bazaarvoice?** The support team is excellent. Anything that needs to be done is done quickly and in a very professional way. **What do you dislike about Bazaarvoice?** It is challenging to find many of the influencers we are looking for that have a smaller following. The team has been really helpful in assisting, but it would be great if it didn't need to happen manually. **What problems is Bazaarvoice solving and how is that benefiting you?** Still in the discovery stage, we have not yet solved any problems. **Official Response from Debra Tong:** > Hi there Wattpad team! Thank you for your honest thoughts of Influencer Discovery so far, you're right - there perhaps are some influencers with small followings (<1,000 followers) that may not be on the platform, as the initial focus of upload was for influencers >2,000 followers. Nevertheless, Affable team has deployed resources to help research for look-alikes based on the influencers requested in the past few weeks, and will add them to the platform as we go! We will keep the team posted on our progress, and hope this will impact your experience. Greatly appreciate it once again, and we will ensure the same levels of support to Wattpad :) Best, Debra ### 24. Great platform & great team to work with. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Bazaarvoice?** Nicole is an amazing contact, she is super helpful and knowledgeable. **What do you dislike about Bazaarvoice?** There is nothing that comes to mind that I dislike. **What problems is Bazaarvoice solving and how is that benefiting you?** the ability to syndicate reviews across our internal sites as well as external ones. ### 25. Reviews without the worry **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2021 **What do you like best about Bazaarvoice?** The best feature of Bazaarvoice is certainly the review moderation process. Because it is all handled by a team at Bazaarvoice instead of manually internally, you can focus on enhancing the review collection process rather than moderating everything. **What do you dislike about Bazaarvoice?** Getting the style of the reviews to match our website was a bit 'trial and error'. They have a great scraping system that does a superb job copying a lot of the style elements, and there is scope to tweak (without code). But precision styling did require some dev work. **Recommendations to others considering Bazaarvoice:** The pricing may seem high, but having reviews on the site - at volume - certainly helped in conversions. **What problems is Bazaarvoice solving and how is that benefiting you?** We solved the problem of not enough reviews. Previously only certified purchases from the website could be reviewed. But Bazaarvoice allowed us to open it up to anyone who owned the product, while maintaining control over the quality of the reviews. ### 26. Bazaar Voice Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2022 **What do you like best about Bazaarvoice?** It's very helpful that we can have 1 review that is syndicated out to all of our participating retailers. **What do you dislike about Bazaarvoice?** There is nothing I dislike about Bazaar Voice. **What problems is Bazaarvoice solving and how is that benefiting you?** Being able to answer customer's questions gives the customer confidence in our brand. ### 27. One of the best influencer analytics technology for my market **Rating:** 4.5/5.0 stars **Reviewed by:** Jakrapong K. | Managing Director / Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2021 **What do you like best about Bazaarvoice?** The reason I like Affable is the well-designed dashboard and also the excellent support team. I confess that I used to swap to use other technology for a while, but eventually, other technology can't provide sufficient data like affable. I decided to get back to Affable and was very happy to learn that affable's dev team already develops the product to exceed my expectations. With this experience, I can say Affable is one of the best influencer analytics technology for my market. **What do you dislike about Bazaarvoice?** They separate each social platform from each other. But sometimes, when I search for a particular influencer, that influencer might have several social platforms, so, it's a bit difficult to look at the influencer data in a holistic view. However, it becomes a minor issue when compared with the local support I get. **What problems is Bazaarvoice solving and how is that benefiting you?** In short, I eventually get the backup data to decide whether that influencer is right for my client. Those data are demographic data, fake follower data, engagement data. Several platforms provide this kind of data, but affable come up with more complete data for my market. **Official Response from Debra Tong:** > Hi Khun Pong, we're very happy to hear of your experience with Affable, and we are your choice of influencer marketing platform in the market! Likewise, it has been very pleasant working with your team as well. Separately, thank you for your feedback, this has been shared with the team and we will keep you updated on our platform syncing progress. In the meantime, feel free to reach out to me/ Khun Pei if the team has any questions. Best, Debra ### 28. Great platform with great customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Jill R. | C, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2022 **What do you like best about Bazaarvoice?** Easy to navigate, nice filtering system **What do you dislike about Bazaarvoice?** Unable to keep track of prior connections **What problems is Bazaarvoice solving and how is that benefiting you?** Influencer outreach - tracing **Official Response from Franz Oracion:** > Hi Jill! Thank you for taking the time to leave us a review. We're glad to hear that our support team and the platform's ease of navigation stood out to you.:) We constantly optimize our platform to ensure that our clients see relevant influencers. Also, it has always been our goal to make the platform light and easy to use. We also appreciate your feedback on managing and tracking influencers you have already worked with before. We continuously add more influencers to our platform across different backgrounds through our daily brand analysis. An option to upload influencers not yet on the Affable platform is also available. :) It has been a pleasure working with you, and we always look forward to collaborating again in the future. Thanks again​! Have a fabulous rest of your day. ### 29. Affable Review **Rating:** 5.0/5.0 stars **Reviewed by:** Seychelle S. | Data &Analytics Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2021 **What do you like best about Bazaarvoice?** I like the influencer discovery the most, especially filtering the audiences based on age, gender, and interests. It is beneficial to us to group the influencers efficiently based on the clients' needs. **What do you dislike about Bazaarvoice?** I think the unavailability of exporting more than 100 KOLs at a time. It still requires us to slice the KOLs to meet the number of KOLs that we need. **What problems is Bazaarvoice solving and how is that benefiting you?** It helps us to look for KOLs that the clients need to be based on different audience segmentations. We can easily see the market trends, which is very helpful in the weekly report that I am doing. **Official Response from Debra Tong:** > Hi Sey, thank you for leaving a review on Affable! Greatly appreciate your support thus far. We're heartened to know our influencer discovery feature is effective in segmenting according to your needs. We hear your feedback on needing >100 profiles - do try grouping the influencers first instead. There currently is a limit in search results because the top 100 are the most relevant based on search keywords. Seeking your understanding on this! Feel free to reach out to me (debra@affable.ai) should you need further assistance. Best, Debra ### 30. The Affable tool is very efficient and user-friendly. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** April 08, 2022 **What do you like best about Bazaarvoice?** The availability of extensive data and ease **What do you dislike about Bazaarvoice?** Some unavailable influencers in database **Recommendations to others considering Bazaarvoice:** Pursue it because the tool will truly aid in enriching influencer marketing campaigns and projects **What problems is Bazaarvoice solving and how is that benefiting you?** Being able to select the right influencers for our projects based on our target audience and ideal content space **Official Response from Debra Tong:** > Hi there! We appreciate your feedback, thank you for letting us know what has been working well for you! We will continue improving on our data and offerings to better your experience. Kindly reach out to me at debra@affable.ai if you need support with unavailable influencers. Looking forward to hearing from you. Best, Debra ### 31. Efficient and detailed! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2022 **What do you like best about Bazaarvoice?** Affable helps the team to save endless hours of research time. On top of that, the team has always been very efficient with their replies and helpful with any heelp required. **What do you dislike about Bazaarvoice?** Unable to track more specific success metrics such as sticker taps and a more accurate Instagram stories' reach and impressions. **Recommendations to others considering Bazaarvoice:** Definitely helpful when multiple campaigns are running concurrently. **What problems is Bazaarvoice solving and how is that benefiting you?** KOL research and organization of campaigns. It becomes easy to have an overview of my campaign including the content that KOLs have posted! **Official Response from Debra Tong:** > Hi there! We really appreciate your thoughts on the Affable platform, and are happy to help streamline the processes! We'll be sure to ensure our users have the best support where we can help :) We currently have features to track sticker taps, as well as generate reach & impressions for stories. Could I trouble you to reach out to me at debra@affable.ai so I can share? Looking forward to hearing from you. Best, Debra ### 32. Experience using AFFABLE **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel M. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2021 **What do you like best about Bazaarvoice?** Affable is connected to all major social media platforms (Tiktok, Instagram, Youtube, Twitter) so we can easily get insight data of the influencers (such as gender & age followers/subscribers) and it's easy to use! It also helps us to search and identify influencers by categories & interests. **What do you dislike about Bazaarvoice?** Maybe Affable should develop their platforms on mobile device/ so they will be more friendly to use. **What problems is Bazaarvoice solving and how is that benefiting you?** We can get Influencers data/insight faster! So we don't need to ask one by one, and searching/ looking influencers becomes a simple thing. **Official Response from Debra Tong:** > Hi Daniel! We appreciate your thoughts about the Affable journey so far, and we're very happy to work with the team as well. Grateful to know we've eased your job so far. Noted on mobile feedback, will share with our product team. In the meantime, kindly use a desktop for the best experience. Looking forward to more terms of partnership. Best, Debra ### 33. Data-driven Influencer Marketing tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2021 **What do you like best about Bazaarvoice?** - Simple, clean user-interface -Helps narrow down your search results (especially for SEA) by comparing authentic influencer profiles by reach and engagement rates. Additionally, you can compare audience demographics, interests, estimated post values and content types. - Unlimited influencer lists, Unlimited searches, and Unlimited influencer reports - Open to adding new service offerings, based on client requirements - An efficient and solution-driven customer-relationship team **What do you dislike about Bazaarvoice?** - The turnaround time to new offerings could be improved - Bugs that go unnoticed - Features for TikTok, YT and influencer data (for countries like Indonesia) can be improved **Recommendations to others considering Bazaarvoice:** One of the leading infleuncer tools in SEA that offer customised services. **What problems is Bazaarvoice solving and how is that benefiting you?** - Authenticity of influencer data search - Automated data export for influencer profiles - Automated campaign analysis - Brand comparison and SoV **Official Response from Debra Tong:** > Hi there! We appreciate your thoughtful analysis of the tool - having the team communicate your requests and feedback to us definitely helps us improve and better cater to you. Glad to know we've added value so far! We will strive to better our turnaround time and stabilise our platform. Feel free to reach out to me (debra@affable.ai) anytime for assistance. Best, Debra ### 34. My life saver :) **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2021 **What do you like best about Bazaarvoice?** It helps me to save a lot of time from searching influencers worldwide. And, I can search it based on my preference (age group, gender, location, etc) **What do you dislike about Bazaarvoice?** My dislike about affable is that. I accidentally deleted an ongoing campaign, and it was very hard to recover it. I had to recreate the campaign with took a lot of my time. **What problems is Bazaarvoice solving and how is that benefiting you?** We have solved a few problems, which is sourcing KOL and also creating the Unique Link for the KOL. Its super easy to source KOL with affable and its super fast to create the unique link **Official Response from Debra Tong:** > Hi there! We appreciate your review of Affable, and are happy to know we've been useful in finding and managing relevant influencers! Noted on the campaign deletion feedback - the team will be working on additional measures to ensure users do not accidentally delete their campaigns. We will keep you posted :) Best, Debra ### 35. UPPI Affable.ai Review **Rating:** 4.5/5.0 stars **Reviewed by:** Clarence D. | D, Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2022 **What do you like best about Bazaarvoice?** The total functionality of the platform. I like how you can search in a specific category or hashtags. Also, the platform has an easy interface which makes it user-friendly. **What do you dislike about Bazaarvoice?** None thus far; it worked smoothly as expected. **What problems is Bazaarvoice solving and how is that benefiting you?** We were looking for a list of influencers available to establish a possible marketing strategy in the country. This platform made the searches way easier than manual techniques. **Official Response from Debra Tong:** > Hi Clarence! Thank you for sharing your thoughts on Affable, we're happy to know the team could easily validate influencers before engaging them. Feel free to reach out to Kim or me (debra@affable.ai) if there is anything else we can assist you with. Best, Debra ### 36. Questions and concerns answered thoroughly and timely **Rating:** 4.0/5.0 stars **Reviewed by:** Heather C. | Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2022 **What do you like best about Bazaarvoice?** I appreciate that Bazaarvoice truly works as a team, and your calls, voicemails, emails do not go unanswered. **What do you dislike about Bazaarvoice?** While your calls, voicemails, and emails do not go unanswered, sometimes it takes a couple of days to hear back. **What problems is Bazaarvoice solving and how is that benefiting you?** We used Bazaarvoice to send our product to a sample group prior to launch and we got back a lot of good information from the sample group. ### 37. Helps cover all of our reviews needs! **Rating:** 5.0/5.0 stars **Reviewed by:** Dani N. | Product Management Recruiter, Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2022 **What do you like best about Bazaarvoice?** Great partnership, in depth dashboards, a ton of functionality is maintained with little code changes **What do you dislike about Bazaarvoice?** nothing other than slightly limited UI capability **What problems is Bazaarvoice solving and how is that benefiting you?** We are helping customers feel more confident in purchasing clothing online and have seen lifts in conversion ### 38. On Stop Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Mayank R. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2022 **What do you like best about Bazaarvoice?** They have a wide range of solutions which will cover all your requirements, from Reviews to Ranking, QA to Syndications **What do you dislike about Bazaarvoice?** Sometimes the process of collecting reviews takes time. **What problems is Bazaarvoice solving and how is that benefiting you?** Reviews and Rating, Q&A for Target.com and Walmart ### 39. Affable is an excellent up to track our KOL campaign. **Rating:** 5.0/5.0 stars **Reviewed by:** Laksmi A. | B, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2021 **What do you like best about Bazaarvoice?** - detailed social media profile insights - track report based on set up campaign **What do you dislike about Bazaarvoice?** still need to request authorization for the influencer to collect real data. But overall still really love affable since it really helps us! **What problems is Bazaarvoice solving and how is that benefiting you?** maximizing KOL to help boost brand exposure in digital **Official Response from Debra Tong:** > Hi Laksmi! We appreciate your review on Affable, and thank you for being a frequent user! Affable is happy to help improve the team's processes via insights and reporting as well. As for collecting real data, unfortunately we can only do so if the KOL authorises us to - seeking your understanding here. Perhaps we can explore ways to support KOL communication for this? Let me know your thoughts. Best, Debra ### 40. Pleasant and useful for work **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2022 **What do you like best about Bazaarvoice?** Affable helps me to find out the credibility and relevance of influencers before recommending them to clients. It speeds up the process of looking for influencers. **What do you dislike about Bazaarvoice?** Affable does not provide accurate rates of influencers, and the pool of influencers remains relatively stagnant after using it for some time. It would be good if more influencers can be added in for us to explore. **What problems is Bazaarvoice solving and how is that benefiting you?** Some problems include sourcing for credible influencers who are relevant and would be good fits for a brand/client. The benefits include saving time and easy to search for different types of influencers according to keywords and interests. **Official Response from Debra Tong:** > Hi there! We appreciate your honest review of Affable, and are dedicated to providing support where necessary. We're happy to know Affable helps your team cross-check influencer reliability! In terms of rates, the range helps with a generic indication based on our survey efforts (adapted to different geographies). Nevertheless, allow me to share this feedback with the product team. As for pool of influencers, would you mind reaching me at debra@affable.ai to let me know the kinds of influencers you hope to see? Can also share search tips to help :) Best, Debra ### 41. Very convenient for influencer marketing. Also the support team is really great! **Rating:** 4.5/5.0 stars **Reviewed by:** Piyanun U. | M, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2021 **What do you like best about Bazaarvoice?** The easy to use interface and features that perfect for working in influencers task. **What do you dislike about Bazaarvoice?** the interests is not variable make it hard to find a macro influencers that match the criteria needed in the project. **What problems is Bazaarvoice solving and how is that benefiting you?** Faster and better stats for my client **Official Response from Debra Tong:** > Hi K.Pan! Thank you for leaving your thoughts on Affable, and we're happy to support the team where we can :) We will continue improving to provide you a better user experience. For interests, you can also use free text keywords (in Thai!) under "Interests" field. You can also change the follower count to find macro influencers. Please let me know if I can help. Best, Debra ### 42. Influencer Marketing 101 **Rating:** 4.0/5.0 stars **Reviewed by:** Mahima G. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2021 **What do you like best about Bazaarvoice?** Being able to search for influencers based on categories and not having to manually track stories **What do you dislike about Bazaarvoice?** Outdated information on dates, missing influencers, profile limits **Recommendations to others considering Bazaarvoice:** Great platform for managing campaigns **What problems is Bazaarvoice solving and how is that benefiting you?** Tracking of influencers profiles, managing campaigns **Official Response from Debra Tong:** > Hi Mahima! Thank you for reviewing your Affable experience, and we're happy to hear you've been able to effectively search and better run campaigns. For outdated information on dates, would you be referring to profile information? Once they are in an active campaign, profiles are updated within 24 hours. I've reached out to you separately to clarify and provide help as well! Separately, seeking the team's assistance to upload nano profiles which may not be tracked yet :) Looking forward to hearing from you. Best, Debra ### 43. Facilitate social media's projects and make the process easier **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2021 **What do you like best about Bazaarvoice?** Provide complete analysis of influencers on social media and easy to browse accounts based on categories; able to monitor the campaign's progress set on time limit and keeping track of account's posts and Instagram stories that are tagged on our brand's name; built-in e-mail that can be sent to multiply accounts and be personalised; able to jump from one platform to another easily; having a helpful team on Affable to make sure our experience using this application is great **What do you dislike about Bazaarvoice?** Not all existing accounts are listed in the application, so we have to make a request first and limited search per day **Recommendations to others considering Bazaarvoice:** Use this application if you want your project to be faster, easier, and organized **What problems is Bazaarvoice solving and how is that benefiting you?** Possible to search particular influencers on social media that is related to company's campaign quickly and easily; group influencers based on existing company's campaign and can be managed easily **Official Response from Debra Tong:** > Hi there! We greatly appreciate your candid thoughts on your Affable experience - we're really glad to know you're enjoying our main features like search, campaigns and bulk actions to scale your campaigns. Feel free to reach out to me (debra@affable.ai) any time for platform tips, happy to share! You're right, some accounts may not appear on Affable. We currently do a daily brand analysis of users tagging our client's brands, and gradually add more influencers to the platform. Hope this will help in the long run. Best, Debra ### 44. Great influencer tracking platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2022 **What do you like best about Bazaarvoice?** - analysis of influencers accounts - saving screenshots - export report functions - make it easy for reporting **What do you dislike about Bazaarvoice?** could have better analysis for some metrics - similar influencers account seems off (eg. loccitane most similar following accounts are random accounts). **Recommendations to others considering Bazaarvoice:** - **What problems is Bazaarvoice solving and how is that benefiting you?** influencer tracking, igs **Official Response from Debra Tong:** > Hi there! Thank you for your review of your Affable experience so far, we greatly appreciate it! We will continue to ensure the team's analysis and reporting needs are met. Noted on similar influencer accounts, will share this feedback with the product team. Best, Debra ### 45. The best tool ever for influencer analytics and insights! **Rating:** 5.0/5.0 stars **Reviewed by:** Melanie N. | PR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2021 **What do you like best about Bazaarvoice?** I really appreciate how Affable offers insights and data behind an influencer profile such as the audience demographic, average engagement rate, number of suspicious followers and so on. Content Discovery has also helped the team capture the performance of a specific campaign, and creating a report out of it was a breeze to make sense of all the data performance and results of a campaign. **What do you dislike about Bazaarvoice?** hardly any actually. i would like to see an industry benchmark, or how influencers in singapore are generally performing on social for us to better guage what we should track against. **What problems is Bazaarvoice solving and how is that benefiting you?** I recently discovered the use of 'campaigns' and how this function could house and track the performance of our partners' posts. This has been really helpful in giving a quick overview on the results of the campaign. **Official Response from Debra Tong:** > Hi Melanie! Thank you for your honest thoughts on the Affable experience so far. We're glad to help the team better identify suitable influencers for your campaigns through various features on the platform. I'll also be there to guide you through report generation to further analyse audience engagement. Allow me to connect with you separately on your suggestions as well. Best, Debra ### 46. Reviews for a growing brand **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2022 **What do you like best about Bazaarvoice?** I can see how customers across different markets are responding to our product **What do you dislike about Bazaarvoice?** pushes for the box program, we are new with a small budget **What problems is Bazaarvoice solving and how is that benefiting you?** the ratings and comments help us focus on what matters to our consumers ### 47. Easily accessing to in-depth information and key insights of both influencers and target audience. **Rating:** 4.5/5.0 stars **Reviewed by:** Teeranon S. | Influencer Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2021 **What do you like best about Bazaarvoice?** Understandable and easy-to-use interface and features. Especially the demographic data. **What do you dislike about Bazaarvoice?** The engagement timeline could be easier to read. It looks a bit hard to understand and difficult to use as supporting information of a particular Kol. It would be fantastic if you can put it into an easy-to-read graph. And also provide the recent three months engagement rate, which would be beneficial when using the data to propose client. **What problems is Bazaarvoice solving and how is that benefiting you?** Sometimes I need to select Kols based on the location of target audience, country. The Audience Location fuction in Affable is very good and helpful when I nee those information to back up my decision of the proposing plan. **Official Response from Debra Tong:** > Hi Khun Teeranon, greatly appreciate your review! We're happy to know Affable's data has been useful in identifying the best KOLs for your campaign. Would you mind sharing how the engagement timeline can be improved to make it easier to read? It currently reflects 2 data points (highest, lowest) within a specific month for data reference points. Your feedback will help us improve UX in the long run. Looking forward to hearing from you! Best, Debra ### 48. Really helpful and great customer management. It's great how welcoming they are to feedbacks. **Rating:** 4.5/5.0 stars **Reviewed by:** Looké Cosmetics S. | Partnership Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2021 **What do you like best about Bazaarvoice?** Quite complete analytics feature combined with fast response PIC to process our query or input with sufficient time. Besides, it's a nice experience to get the PIC open to any suggestion and also feedback from the user side as well as how they are proactively reach the user first to offer any help prior to the activity that is detected by your back end. **What do you dislike about Bazaarvoice?** It will be better if the analytics can detect the link/website clicks on Instagram story reports. Moreover, sorting the reports based on impression/reach will be helpful, too. **What problems is Bazaarvoice solving and how is that benefiting you?** It has more accessible tracking methods of campaign progress, good insight about current trends as well as providing comprehensive data related to any brands. It is so helpful to get the report in current format, too. **Official Response from Debra Tong:** > Hi Dhea! Thank you for taking time to share your Affable experience so far. We're heartened to know you are enjoying the process, and are always glad to support your feedback where we can! Happy to share that Affable campaigns can already track traffic to a Looke's destination URL, which we've connected on previously. We also note your request on report sorting, and have shared with the team. Always looking forward to working closely with the Looke team. Best, Debra ### 49. A bit expensive but not bad review platform **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2022 **What do you like best about Bazaarvoice?** The widespread use of BazaarVoice is a plus for us, so we can integrate both on our online site and third-party sites that sell our goods. **What do you dislike about Bazaarvoice?** Integration, management, admin pages, and email creation part lagged behind the developing technologies of the day. **What problems is Bazaarvoice solving and how is that benefiting you?** We need a "review" to measure the impact of the product we sell on the customer and BazaarVoice provides this to us. ### 50. Great user experience. Super useful to select the right collaborators **Rating:** 5.0/5.0 stars **Reviewed by:** Alana C. | Social Media Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2021 **What do you like best about Bazaarvoice?** Affable makes influencer collaborations seamless. I love how I can do it all from one platform, no need to jump from one place to another. Integrating Shopify (selecting the product for the influencers and the product code) is one of its most valuable characteristics. Perfect for tracking influencer performance. **What do you dislike about Bazaarvoice?** I really would like to see a Magento integration. **What problems is Bazaarvoice solving and how is that benefiting you?** Having first-hand info on Engagement Rate, Average impressions, and Average reach are worth gold. Perfect for campaign performance estimates. **Official Response from Debra Tong:** > Hi Alana! Debra here from Affable's Client Success team. Thank you for taking time to share your thoughts, we're glad that Affable is a convenient all-in-one platform for you, especially for D2C brands. :) Our Magento integration is on its way! We'll be sure to keep you posted. Best, Debra ## Bazaarvoice Discussions - [What is Bazaarvoice used for?](https://www.g2.com/discussions/what-is-bazaarvoice-used-for) - 2 comments - [Is there a way to work with the platform AskNicely for our NPS score?](https://www.g2.com/discussions/27687-is-there-a-way-to-work-with-the-platform-asknicely-for-our-nps-score) - 1 comment - [View Bazaarvoice pricing details and edition comparison](https://www.g2.com/products/bazaarvoice/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-07-31+22%3A01%3A00+-0500&secure%5Bsession_id%5D=6f44ca64-db29-4d3d-8db0-88b06718352c&secure%5Btoken%5D=45468c07b0a1c59fed49f258f9225f5c3754f49d4a7747abff90e6cc036ac44d&format=llm_user) ## Bazaarvoice Integrations - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - [Vercel](https://www.g2.com/products/vercel/reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) ## Bazaarvoice Features **Social Analytics** - Competitor Analysis - Follower Analysis - Post Performance - Attribution - Hashtag Analytics **Content & Collaboration** - Content Calendar - Content Library - Approval Workflows - Users and Permissions - Content Creation **Collection** - Authentication - Review Forms - Personalization - Engagement - Community Q&A **Content** - Types - Migration - Publishing - UGC **Visual UGC** - Campaign Customization - Widget Customization - Widget - Media Library **Influencer Marketing** - Influencer Recruitment - Influencer Scoring - Audience Analysis - Influencer Segmentation - Influencer Collaboration - User-Generated Content (UGC) Management - Content Approval - Campaign Analytics - Reporting and Dashboards - Data Importing and Exporting Tools - Influencer Whitelisting - Influencer Compensation - Social Commerce **Reporting & Analytics - Digital Product Sampling** - Enables businesses to segment and target customers based on demographics, behavior, and location. - Provides dashboards to track marketing campaign insights and product performance metrics. - Delivers detailed reports and insights on sample distribution and consumer engagement. - Evaluates how sample recipients convert into paying customers. - Measures the return on investment of sampling campaigns through detailed analytics. **Agentic AI - Review Management** - Adaptive Learning - Natural Language Interaction **Social Management** - Social Analytics - Social Publishing - Campaign Optimization - Social Engagement - Campaign Planning - Hashtag Capabilites **Reports & Dashboards** - Report Customizability - Report Exporting - Scalability - White Label **Consumer Intelligence** - Customer Feedback - Competitive Intelligence **Moderation** - Reviewer Validation - Response Types - Legal Agreements **Engagement** - Omnichannel - Personalization - Moderation **Integrations** - Social Media - Content Creation - Marketing Automation - Rights Management **Feedback - Digital Product Sampling** - Facilitates the collection of consumer reviews, ratings, testimonials, and feedback for sampled products. - Provides tools to manage and showcase user-generated content for marketing purposes. **Agentic AI - Influencer Marketing Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Reporting** - Revenue Reporting - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring - Social Media Management **Use Cases** - E-commerce - Retail - Customer Service **Social Shopping** - Shoppable Media - Social Store **Support** - Onboarding - 24/7 Client Support **AI - Digital Product Sampling** - Utilizes AI algorithms to identify and segment the most relevant audience based on behavior and preferences. - Personalizes sampling campaigns based on user behavior and historical data using AI. **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Social Media Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Administration** - Incentives - Syndication - Insights - Content - Sampling **Analytics** - Product Insights - Social Listening - Campaigns **Performance** - UGC Analytics - Lazy-Loading **Display Options** - Badges - Widgets - Integration & APIs - Marketing **Generative AI** - AI Text Generation **Generative AI** - AI Text Generation **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Bazaarvoice Alternatives - [Yotpo](https://www.g2.com/products/yotpo/reviews) - 4.3/5.0 (255 reviews) - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) - 4.1/5.0 (1,143 reviews) - [Reviews.io](https://www.g2.com/products/reviews-io/reviews) - 4.8/5.0 (645 reviews)